2023 Nissan ARIYA PLAT Plus e-4ORCE 87kWh 20

2023 Nissan ARIYA PLAT Plus e-4ORCE 87kWh 20

Electric Hatchback · AWD

257 mi 91 kWh 389 hp NMC CCS1 130 kW DC 4 recalls 38 complaints · 21.1/10K 9/10 value
64 /100
TrimIndex Score

Based on battery health, build quality, owner data, EPA range, and market pricing

Above average for 2023 EV Wagons (class avg 63 · top 45%)

Personalize this score
Is a low score bad?
Not always. A low score flags items to verify before buying — and often signals stronger value, since heavier discounts already price the risk in. See TrimIndex’s pre-purchase inspection →
Sourced from: NHTSA· EPA· KBB· J.D. Power ·3 Reddit threads ·12 forum excerpts

Last scanned 22 days ago

Buyer brief · 285 words

The 2023 Nissan ARIYA PLAT Plus e-4ORCE 87kWh 20 puts down 257 miles of EPA range, 130 kW fast charging and a 91 kWh battery, and a mid-pack composite means the records-and-test-drive call matters more than the headline.

Score read

A 64/100 makes this worth comparing, not chasing. Software and driver-assist score is 98/100, but range and efficiency score is only 37/100. Reddit threads cluster around software tech and range — verify both against the service records. Treat missing repair records as a price problem, not a footnote.

Price context

Bring your own comps Pull current comps before negotiating

The original sticker was $60,190. Used pricing varies by miles, condition, and how this model is moving in the market; pull a current KBB Fair Purchase or Edmunds True Market Value for this exact trim and anchor your offer there, not the sticker.

Who this is for

✓ Good for

  • Daily commuter ≤50 mi/day, predictable charging

✗ Avoid if you are a

  • $
    Bargain hunter Best TCO, reliability + low depreciation

Gotchas

  • Serviceable Recall paperwork has to match the exact VIN.

    Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.

  • Built in Range is the easy place to overbuy this trim (37/100).

    Mitigation Check your commute, winter margin, and fast-charge plan before you assume the EPA number fits your use.

  • Verify Current market pricing is not confirmed well enough for this trim.

    Mitigation Compare KBB, J.D. Power, and live listings for the same trim before treating price as a buying signal.

Pre-purchase inspection

  • 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
  • 2 Compare the dashboard range estimate with the EPA 257-mile rating after a full charge.
  • 3 Confirm how much of the 8-year/100,000-mile battery warranty remains and whether it transfers.
  • 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
  • 5 Map your normal highway route and winter margin against the EPA range before you treat it as a road-trip car.
TrimIndex Intelligence
Synthesized 2 days ago
38 NHTSA Complaints 21.1 per 10K VINs · elevated — verify before purchase
4 Recall Campaigns
3 Reddit Threads r/Nissan
12 Forum Excerpts avg -0.38 sentiment

VIN status first This model has 4 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.

Complaint context This scan found 38 NHTSA complaint records (21.1 per 10K VINs, elevated — verify before purchase). Read the themes below before treating the raw count as the verdict.

Price anchor Current market range is $19,950-$21,770. Use that range to compare listings for the same trim, mileage, and condition.

Analyzed by TrimIndex Data Engine · Scoring methodology →

Pricing & Market Value

Original MSRP $60,190 When new (2023)
Current Market Value $19,950 – $21,770 Composite from KBB & J.D. Power
▼ 65% below original MSRP
9 / 10
Value-to-Score Ratio
Excellent deal

A64-rated trim trading 65% below MSRP. Higher discounts on higher-quality vehicles score better — this signal is orthogonal to the TrimIndex composite, not part of it.

KBB
Fair Purchase Price
$19,950
82
J.D. Power
Consumer Verified™
$21,770 Verified Fair Price

Score Breakdown

What matters most to you?

Drag the sliders to prioritize what you care about. Your TrimIndex Score recalculates instantly.

Your Score
64
/100
Battery Health
69
Weight29%
Owner Satisfaction
50
Weight24%
Build Quality
80
Weight18%
Range & Efficiency
37
Weight18%
Software & Tech
98
Weight11%

Vehicle Specifications

257
miles
EPA Range
91
kWh
Battery
389
hp
Horsepower
38.8
kWh/100mi
Efficiency
AWD
 
Drivetrain
Used-EV incentive finder

The federal $4,000 used-EV credit ended Sept 30, 2025.

But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.

Source & disclaimer
SourceData compiled April 2026 from each state's administering agency.
DisclaimerProgram rules change. TrimIndex is not a tax advisor — confirm eligibility with your state's issuing agency before purchase.
The Financing Room · What Actually Happens

Dealers make ~$7,373 on the average car loan.

After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.

01 · Without pre-approval
+$700
Rate markup

78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB

With pre-approval ↓
Rate is already locked

Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.

02 · Without pre-approval
+$1,800
"What's your monthly budget?"

Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg

With pre-approval ↓
One number to negotiate

Financing is done. Only the sale price is on the table — and the dealer knows it.

03 · Without pre-approval
+$1,775
GAP + extended warranty upsell

Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy

With pre-approval ↓
You can shop it or skip it

Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.

04 · Without pre-approval
+$3,098
Yo-yo / spot delivery

"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending

With pre-approval ↓
Financing already closed

A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.

You overpay
~$7,373

That's 24 months of your car payment — handed to the dealer's finance department for nothing.

Your cost to get pre-approved
$0

Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.

Lock your rate before you go to the lot.
Soft pull only No SSN required Works at any dealer

Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.

NHTSA Recalls (4)

Jul 2024
Electrical System — Propulsion System — Inverter
Campaign #24V560000

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.

An unexpected loss of drive power increases the risk of a crash.

Check VIN status at NHTSA.gov
Jun 2024
Electrical System — Propulsion System — Traction Motor
Campaign #24V391000

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.

An unexpected loss of drive power increases the risk of a crash.

Check VIN status at NHTSA.gov
Sep 2023
Electrical System — Propulsion System — Inverter
Campaign #23V657000

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.

An unexpected loss of drive power increases the risk of a crash.

Check VIN status at NHTSA.gov
Feb 2023
Steering — Critical Fasteners
Campaign #23V131000

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.

A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash.

Check VIN status at NHTSA.gov

NHTSA Complaints (38 total · 21.1 per 10K US vehicles · elevated — verify before purchase)

26
Battery
10
Safety
1
Build Quality
1
Software
Severity 1 Cosmetic 2 Minor 3 Repeat Visit 4 Stranding 5 Crash / Injury
Frequency Isolated report Emerging pattern Common pattern
5
Safety May 13, 2025

The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.

Common Crash involved ODI #11661033
5
Safety Jul 27, 2024

My Ariya lane assist almost crashed me outside Philadelphia on I-76 (a notoriously congested and hazardous road). My hands got sweaty (I have sweaty palms, it's a medical condition) and it suddenly couldn't detect my hands. It quickly went into the "retake control" alert and I tried tapping the break to disengage it but that didn't do anything because it thought I wasn't driving the car so it kept the locked up lane assist on. I had to take my hands off the wheel, dry them, and then grab the wheel over and over until I found a dry enough spot for it to detect my hands. I figured out the fault, and why different people have different experiences. It's based on how moist your skin is and how sweaty your hands are. It took a couple trials to figure it out. I think it also uses back-force on the wheel to some extent, but mostly it's the capacitative sensor. I also tested if it would detect at different pressure levels when your hands are sweaty but that doesn't seem to matter. In addition turning the wheel ALSO doesn't help so you can be fighting for control of it when the system refuses to de-activate and is steering you into a bad place due to a left exit or something with traffic bearing down on you from 3 sides. This is extremely dangerous and using a system that fails IF YOUR HANDS AREN'T EXACTLY THE RIGHT LEVEL OF DRY/WET is absolutely something that needs to be recalled and replaced.

Common Crash involved ODI #11605004
5
Safety Feb 7, 2024

After multiple repairs on my vehicle. We have received a new error today. Showing e-Step system failure, ABS light, Brake system failure, forward collision system off, rear braking system off & traction control system off.

Common Crash involved ODI #11570928
5
Safety Dec 5, 2023

While driving on the highway on Dec.2 2023, my car suddenly displayed "Service EV Error" and "Reduced Power" warnings, along with the battery level to plummet from 89% to 0%. Upon noticing the warnings, I promptly activated hazard lights and maneuvered to the emergency lane. However, my attempts to maintain control were met with a gradual deceleration of the vehicle. Despite repeatedly pressing the acceleration pedal, the car failed to respond as expected, creating a hazardous situation on the high-speed highway. The urgency of the situation heightened as the reduced power hindered my ability to keep pace with traffic flow on the highway. The potential for a high-speed collision or other safety hazards increased, given the car's limited control and responsiveness. This occurred in an environment where other motorists were navigating the highway at significant speeds. After multiple unsuccessful attempts to address the issue, I reached a ChargePoint at a speed of 25-35 mph, but the connection failed, leaving the battery completely depleted. Seeking assistance from the dealership proved challenging initially, as they couldn't pinpoint the problem. With unresolved safety risks, the dealership recommended a tow. Unexpectedly, after restarting the car, the issues disappeared, and the battery level returned back to 89%. During a 250-mile drive post-incident, no further problems occurred. Days later, I brought the car to the service department for further inspection. They identified it as a junction box problem, ordered a replacement, and I am currently awaiting updates from them. They did not mention that the problem was reproduced by them but did mention they have some other customers encountered similar issue on their Ariyas.

Common Crash involved ODI #11558836
5
Battery Jun 21, 2023

Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.

Common Crash involved ODI #11528370
4
Safety Apr 15, 2026

At approximately 18,500 miles, my 2023 Nissan Ariya experienced a brake system failure while driving. The vehicle exhibited abnormal braking behavior and reduced braking performance, creating a serious safety concern. I was able to safely stop the vehicle, but the failure could have resulted in an accident. The vehicle was taken to a Nissan dealership for inspection. The diagnosis revealed severe and premature wear of the rear brake pads and significant damage to the rear rotors. The dealership also recommended replacement of the entire rear brake assemblies, not just standard wear components. The total repair estimate is approximately $3,800. Safety Concern: This failure occurred at very low mileage. In an electric vehicle with regenerative braking, brake components should last significantly longer under normal conditions. The extent of damage and need for full brake assembly replacement suggests a potential mechanical or electronic defect, such as a caliper malfunction or braking system issue. This was not normal wear and tear. The failure occurred during operation and posed a direct safety risk due to compromised braking ability. Manufacturer Response: The dealership has indicated the issue may not be covered under warranty, classifying it as wear-related. However, the severity and early failure strongly indicate an underlying defect rather than routine wear. I have contacted Nissan Corporate claims for further resolution. When visually inspecting the car the rotors were irregularly worn and the brake lines had burst spilling break fluid all over the rear innner tire.

Common ODI #11731604
4
Safety Jun 5, 2025

The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.

Common ODI #11665381
4
Safety Mar 19, 2025

I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the severity of these issues, I request an investigation to determine if these defects are common among similar vehicles and if they warrant a recall. The safety of myself, my passengers, and others on the road is at risk due to these defects, and I believe action is necessary to prevent accidents or injuries. Please feel free to contact me if further details or documentation are required. I appreciate your attention to this matter and look forward to your response.

Common ODI #11649452
4
Safety Nov 6, 2024

the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery"; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down

Common ODI #11624119
4
Safety Jun 18, 2024

The car has a digital speedometer that can be switched from MPH to KPH through the settings (but it takes several steps) but one day my wife was driving and the units had switched and she didn't know so was not driving at the expected speed. I know of no "shortcut" to switch it quickly. I posted the question on an "Ariya forum" and at least 6 other owners said they experienced similar.

Common ODI #11595403
4
Safety Jul 16, 2023

Approximately 1.5 hours after taking possession of the vehicle, the Nissan Aria Evolve+ experienced a catastrophic brake system failure. Upon driving the vehicle home from the dealership (40 miles), the vehicle was parked inside the garage with the front facing the garage door. That is, it was backed in. 30 minutes later after arriving from the dealership, an attempt was made to drive the vehicle. As soon as it was put in drive, the vehicle started rolling forward even though the brake pedal was being depressed. Immediately it was clear that the brakes were not functioning. The vehicle continued heading towards the neighbor's house across the street. To avoid possible collusion vehicle was put in park and emergency brake engaged. This helped stop the vehicle. On the instrument panel, two different alerts were displayed while all this was occurring. The first one showed, "Warning, Malfunction See Owner's Manual." Then a second one was displayed, "Warning, e-Step system Failure. Press brake pedal to slow or stop." The following day, the vehicle was towed to dealership and they were able to replicate the issue. Service representative stated that Nissan would be notified so the can inspect the issue further.

Common ODI #11532760
3
Battery Apr 1, 2026

Recently I been hearing a clicking noise every time I come to a complete stop and when I take off again. It started happening recently. After I hear the click noise coming from the middle of the front of my car, the wheel feels like it’s spinning just a little bit before coming to a stop.

Common ODI #11728901
3
Battery Mar 7, 2026

At low speeds after startup, the car automatically shifts from drive into neutral. The car will be locked in neutral, not letting you put it in park, drive, or reverse. To get the car back into drive, you must come to a complete stop, turn the car off, back on, and floor the accelerator. Failure to floor the accelerator will lead to the car getting stuck in neutral again. I have pulled out into traffic on numerous occasions and had the car die in the middle of the road, forcing me to come to a stop and fully turn it back on, sometimes multiple times. No warning messages appear.

Common ODI #11722759
3
Battery Feb 21, 2026

The car was unable to move when started up and displayed a warning that said "Service EV system." The car is within the initial 3 year warranty and has under 20,000 miles.

Common ODI #11719727
3
Battery Dec 18, 2025

The contact owns a 2023 Nissan Ariya. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lost motive power. The contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that oil was leaking from the vehicle, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact later went to the dealer; however, the vehicle was not taken to the dealer for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Common ODI #11706138
3
Battery Nov 12, 2025

DEFECTIVE COMPONENT & FAILURE MODE The vehicle suffered a failure in the 12-volt battery system, potentially involving the DC-to-DC Converter or the associated charging logic. This malfunction caused the lead-acid 12V battery to be severely overcharged and boiled while the vehicle was plugged in and parked. CATASTROPHIC SAFETY HAZARD The failure resulted in the release of highly toxic and flammable gases into an enclosed residential space (my garage), posing an immediate, life-threatening risk: TOXIC GAS POISONING: The boiling battery released a massive amount of Hydrogen Sulfide gas, identified by the distinctive, strong rotten-egg odor. H2S is a cellular asphyxiant and is fatal at high concentrations. EXPLOSION/FIRE RISK: The boiling battery also released highly flammable Hydrogen H2 gas, creating an explosion hazard inside the closed structure of the home. CHRONOLOGY OF EVENTS Tues, 11/11/25 (approx. 5:00 PM): Noticed strong rotten-egg smell in the garage while the vehicle was charging. 5:30 PM: Called local gas company due to fear of a gas leak. 6:30 PM: The smell was still strongly detectable, indicating dangerous lingering concentrations. Suspecting the car, immediately unplugged. 7:00 PM: Identified the car as the source and moved the immobilized vehicle outside. 9:05 PM: Contacted Poison Control due to chemical inhalation/exposure risk. (immediate / risk of delayed symptoms). MANUFACTURER CONTACT & CURRENT STATUS Manufacturer Contact: I have notified Nissan Consumer Affairs of the safety hazard and received Case Number: 55990119. Current Status: The vehicle is currently immobilized and will be sent to dealership for repair. The defective components (battery and converter) are intact. Medical Status: I sought medical consultation and am monitoring for delayed neurological or respiratory effects (pulmonary edema) known to occur after H2S exposure.

Common ODI #11699151
3
Battery Oct 7, 2025

The contact owns a 2023 Nissan Ariya. The contact stated that while driving at an undisclosed speed, there was a loud thud coming from the vehicle. There was no warning light illuminated. The contact stated that while attempting to inspect the vehicle, the vehicle restarted while in park, and unexpectedly rolled away. The contact was able to quickly re-enter the vehicle and stop the vehicle. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 77,000.

Common ODI #11692130
3
Battery Aug 16, 2025

I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared, and the message “Warning Service EV System” showed on the display. For some reason, the windshield wipers also activated momentarily, despite it being a clear summer day. It was not possible to maintain speed, as the car had a power limit of about 10%. I was fortunate that we were able to limp the ~10 miles to the next exit behind a very slow RV. However, the car slowed down dramatically when going uphill. It was a very white knuckle experience. Once we made it off [XXX], I was able to slowly coast into a gas station parking lot and collect myself. I tried turning off the car and turning it back on, but the message did not go away. Since I also carry tools when traveling, I then tried disconnecting the 12 volt battery for a minute and reconnecting it. Fortunately, that made the error go away. Having a suspicion that the 12 volt battery could be at fault, I replaced the OEM flooded lead acid battery with an AGM battery at my own expensive. The next day, I took the vehicle to Poughkeepsie Nissan in Wappingers Falls, NY to be looked at. The write up is included with the submission. The dealer was not able to duplicate the issue, but they did see error codes stored within the car’s computers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Common ODI #11681148
3
Battery Jul 5, 2025

my car isnt listed for a current recall but should considering the software update does not match. Recall Reference: P4A30, P4A31 should have included my call as i dont have that update. Update 283C36PA5E is before the one shown in the recall.

Common ODI #11671413
3
Battery Apr 22, 2025

The contact owns a 2023 Nissan Ariya. The contact stated while driving 35 MPH in the snowy weather, while depressing the accelerator pedal driving up a mountain, the traction control failed to operate as designed. The contact stated that the vehicle pulled into left lane. The contact was able to get down the mountain and the warning message stopped illuminating. The message that the front stability was disabled was displayed. The contact stated that the dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 14,000.

Common ODI #11656347
3
Battery Jan 22, 2025

This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.

Common ODI #11637886
3
Battery Dec 22, 2024

Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.

Common ODI #11632058
3
Battery Nov 5, 2024

I was on the highway and the car completely shut off. My electric battery which was at 50% and over 150 miles died. I had to veer off quickly to the side of the road and my steering wheel then locked. I've seen some forums on Reddit of this happening. The dashboard flashed "EV System Off" and the miles and % battery went to zero. It was incredibly scary since it was at night and the potential for a serious accident could've occurred. I had to be towed as well and the police wanted me off the road as quickly as possible so they called their own local towing company to do so. The Route 9 Nissan in MA looked at it and simply said it needed a "software update". Which is alarming because my whole car shut off. Nissan corporate and their roadside assistance from beginning to end have handled this horribly. I am over 8 days removed from the report and still nothing has been resolved. They even had the gumption to tell me on the phone that the towing charge I got would be a courtesy and they aren't sure if they could give it to me.

Common ODI #11623883
3
Battery Oct 29, 2024

The contact owns a 2023 Nissan Ariya. The contact stated while driving approximately 10 MPH and attempting to park the vehicle, the vehicle stalled. The contact stated that the "EV System Off" warning light was illuminated. The contact was unable to restart the vehicle and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The contact was not sure which battery was replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 4,149.

Common ODI #11622710
3
Battery Aug 9, 2024

Electric Vehicle had 59% and then suddenly dropped to 0% and gave a charge message.

Common ODI #11607665
3
Battery Apr 29, 2024

Driving on the freeway this morning at 72% charge, approximately 5 miles into my 41 mile commute, message appeared on dash that battery charge was critically low, charge immediately. When this appeared the car was no longer showing the 72% charge, but 0% instead. The initial error was then replaced with "Warning Service EV System Power Reduced" and still showing 0% charge. Under reduced power I made it to a charging station 3 miles away and after a large number of attempts, finally got it to start charging. Immediately, the charge % returned to 70% and successfully charged to over 80%. To be safe I returned home instead of trying to finish my commute, as it was just past 3:00 AM and I didn't feel safe trying to complete the drive. I've also noticed since this has occurred the Nissan Connect app is no longer updating from the vehicle. If this is the same problem that others seem to have had, this becomes a highly dangerous situation both in the safety of the driver/passengers, but also everyone else on the road as the car goes to a reduced power mode!

Common ODI #11586034
3
Battery Apr 13, 2024

Car screens suddenly shut down while driving on highway with no instrument cluster and no navigation screen and vehicle lost entire power excluding drive train. The cars screens both began to flash and speakers popped loudly with beeps and headlights began to flash along with interior lights all while going 80mph

Common ODI #11582883
3
Battery Jan 4, 2024

Vehicle displayed a "Service EV system" while driving on the highway. Battery state of charge dropped from 60% to 0%. Pulled over and turned the car off. After 5-10 minutes, I turned on the car and the issue disappeared.

Common ODI #11563778
3
Battery Dec 3, 2023

My Ariya 2023 died on middle of Interstate while I was on bridge during rush hour battery was at 54 % when this happened. I had the vehicle towed to a charging station thinking i ran out of charge but car didnt charge. After couple hours car started at 54% battery even though I was not able charge.

Common ODI #11558367
3
Battery Nov 29, 2023

The contact owns a 2023 Nissan Ariya. The contact received notification of NHTSA Campaign Number: 23V657000 (Electrical System) through the Nissan App. The contact stated that the dealer sold him the new vehicle with an recall campaigns needing VIN-specific checks. The dealer was made aware of the issue but informed the contact that they were unable to perform the software update due to the software being inoperable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Common ODI #11557637
3
Battery Nov 26, 2023

When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.

Common ODI #11557062
3
Battery Nov 10, 2023

Happened to me and my wife few times to try to put the vehicle in reverse gear and the car starts warning us to put the shifter in P and no matter what it does not go into gear. After ignition cycle it will operate properly, but that could be a safety issue at certain scenarios. The car doors are fully closed when this happens.

Common ODI #11554648
3
Battery Sep 30, 2023

The update should be provided over air

Common ODI #11547560
3
Battery Sep 18, 2023

While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).

Common ODI #11545330
3
Battery Sep 16, 2023

The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.

Common ODI #11545004
3
Battery Jun 13, 2023

My car had an 80% charge and I was going 75 MPH on a major highway. for the second time in five months the Ariya inexplicably shut off, went into neutral. I had to navigate three lanes to get off the nearest exit. The car immediately lost all power and decelerated from 75 miles a The car immediately lost all power and decelerated from 75 MPH to 25 before I could get to the nearest exit.This is so unacceptable. I do not feel safe in this car.

Common ODI #11526917
2
Build Quality Apr 2, 2025

Vehicle tires last less than 10k miles before tread depth is unsafe. I have complained to Nissan and they take no responsibility despite being the company that selected these tires, and there are multiple instances of failure for this vehicle. I should not have to buy new tires on a $60k car with less than 10k miles on it.

Isolated ODI #11652603
2
Software Jun 24, 2023

I hope this email finds you well. I am writing to address a pressing issue concerning the car I purchased from your dealership on January 21st of this year. Upon further investigation, I have discovered a discrepancy related to the labeling and assembly information of the vehicle, which has led to concerns regarding its eligibility for tax credit. According to the label affixed to the car, it states that the "Final Assembly Point" is in Los Angeles. However, upon verifying this information with the Energy Department of the United States, it was revealed that the car was actually assembled in Japan. I was taken aback by this revelation, as it seems that the information provided on the label does not align with the assembly location specified by the Energy Department. It is my understanding that in order to include "Final Assembly" in Los Angeles on the label, the car must first meet the criteria outlined by the Energy Department. Only then should this information be accurately reflected on the label. To validate this claim, I cross-checked with other automobile manufacturers such as Toyota, Kia, Hyundai, and Volvo, who have diligently adhered to the car's component origins and appropriately labeled their vehicles. Notably, all manufacturers, except for Volkswagen, indicate "Final Assembly" in the respective countries where the car was assembled, such as Japan for Toyota and South Korea for Kia and Hyundai. Volkswagen, on the other hand, solely states "Final Assembly" in North America; however, when cross-referencing with the Energy Department, it appears that the actual assembly takes place elsewhere. I reached out to Nissan Ariya support seeking clarification on this matter, and they confirmed that the labeling on the car is indeed accurate. This situation has left me questioning whether the Energy Department's information is correct or if the manufacturer's response is valid. Given the false information provided and the apparent deception employed to bolster ma

Isolated ODI #11528776

What Owners Are Saying

▲ +0.50Range

"Are you satisfied with Ariya winter range? I tested 3 dozen Ariyas and found they hold 83% of max range in freezing temps. That's pretty good IMO. (Real world driving so a blend of driving styles, conditions, etc.)"

— r/NissanAriya · 2026
▲ +0.50Software

"It would be great if they would get rid of the Alexa widget and its annoying reminder when it thinks I am talking to it. #16· Mar 19, 2026 They sent out a notification a few months ago that it was being discontinued. You can go into the widget settings and delete it from view then you don't have to worry about it. #18· Apr 7, 2026\\ \\ \\ (Edited) Well, well, well..I just received another OTA software update from Nissan! It wasn't a map update because the 16\_16 hasn't changed. I looked up what type of software it was after I downloaded it and it was blank. It only said Software Update History 5. I'm guessing a firmware update maybe?🤔 But no matter, it was another software update, so eat your heart out, Maxtog.😆 Keep 'em coming, Nissan.😁👍🏾"

— Ariyaforums · 2026
▽ 0.80Battery

"Ariya not charging? So I just got a 2023 Nissan Ariya Evolve+ e-4orce AWD and am not having an easy time charging outside of home. None of the CCS chargers work, they all say there’s an error and every single time, the charger gets stuck in my car so I have to lock and unlock my car like 5-6 times to get it to disconnect and just today I gave up on finding a level 3 charger that worked and now the level 2 charger says there’s an error. Wondering if anyone has experienced an issue as such…"

— r/Nissan · 2026
▽ 0.80Software

"> alanrider60 said: > > Just reset the info system > > Push the button in the volume knob for 10+ seconds until the screen goes black. > > I can't tell where these issues are Android Auto and/or the latest system firmware OTA update. > > > Click to expand... I already did that. I should have mentioned the first time I powered up the Ariya after the update the center touch screen was frozen up! I shouldn't have to reset it everytime I get back in the vehicle LOL #7· Mar 10, 2026 One interesting factor: My car is normally in my garage, about 20 feet (6.1 m) from where I keep my cellphone. Thus, it is within Bluetooth range. The phone constantly reminds me that it is connected to Android Auto, even though the car is turned off. I just checked, the Bluetooth-UBS adapter is powered on even thought the car is turned off. It may be the adapter is getting screwed up in this state. Then, when I turn the car on and Android Auto starts up it's initiation process with the info system, things go awry."

— Ariyaforums · 2026
▽ 0.60Software

"Well our stable software was replaced with buggy software. Just posting this in case anyone else is experiencing the same issues or experiencing something different. Android auto call hang up "button" not working Satellite radio gets stuck searching for signal even though its still streaming OK. FM radio becomes the default when vehicle is powered back on (seems random so far and this makes me think we've got a different problem maybe) #2· Mar 8, 2026 > knightarmor said: > > Well our stable software was replaced with buggy software. Just posting this in case anyone else is experiencing the same issues or experiencing something different. > > > Click to expand... Rain sensor has always been way too aggressive for me, so I never use it. I mostly just wipe manually. I would trade it for a simple delay setting like I have had in all my other vehicles. > Satellite radio gets stuck searching for signal even though its still streaming OK. > > > Click to expand... > FM radio becomes the default when vehicle is powered back on (seems random so far and this makes me think we've got a different problem maybe) > > > Click to expand..."

— Ariyaforums · 2026
▽ 0.50Range

"My first question is, is this normal? Does this compare to what others have? The dealership says this is as expected, but I feel like this is way less than others get with other EVs (i don't know any one else with an Ariya). I also hooked up Car Scanner, which reports a full battery to be 74kW with a 99.99% SoH. Is this normal? The dealership couldn't even tell me why it's 74kW there, he said to call Nissan Canada and pray."

— Ariyaforums · 2026

Showing 6 of 10 owner excerpts (sorted by sentiment strength)

Frequently Asked Questions

The read 2023 Nissan ARIYA PLAT Plus e-4ORCE 87kWh 20 · Score 64/100 · 9/10 value · 4 recalls, 38 complaints (21.1/10K VINs) across 3 Reddit threads.

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