2025 Rivian R1S Dual Standard
22in
Premium Electric SUV · AWD
Based on battery health, build quality, owner data, EPA range, and market pricing
Below average for 2025 EV SUVs (class avg 66)
Personalize this scoreIs a low score bad?
Last scanned 22 days ago
The 2025 Rivian R1S Dual Standard (22in) is rated at 665 hp, 270 miles of EPA range and a 99 kWh battery, and 9 recall campaigns affect this make/year — verify every one is closed on the exact VIN.
Score read
A 64/100 makes this worth comparing, not chasing. Software and driver-assist score is 98/100, but range and efficiency score is only 37/100. Reddit threads cluster around range and software tech — verify both against the service records. Treat missing repair records as a price problem, not a footnote.
Price context
Used examples are running around $77,700. This trim started from $75,900 new, though options can push the actual sticker higher; treat the market number as your negotiation floor and pull a current KBB Fair Purchase before naming a price.
Who this is for
✓ Good for
- ⏱ Daily commuter ≤50 mi/day, predictable charging
✗ Avoid if you are a
- $ Bargain hunter Best TCO, reliability + low depreciation
Gotchas
- Serviceable Recall paperwork has to match the exact VIN.
Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.
- Built in Range is the easy place to overbuy this trim (37/100).
Mitigation Check your commute, winter margin, and fast-charge plan before you assume the EPA number fits your use.
Pre-purchase inspection
- 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
- 2 Compare the dashboard range estimate with the EPA 270-mile rating after a full charge.
- 3 Confirm how much of the 8-year/175,000-mile battery warranty remains and whether it transfers.
- 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
- 5 Map your normal highway route and winter margin against the EPA range before you treat it as a road-trip car.
VIN status first This model has 9 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.
Complaint context This scan found 47 NHTSA complaint records (15.7 per 10K VINs, elevated — verify before purchase). Read the themes below before treating the raw count as the verdict.
Price anchor Current market range is $77,700-$77,700. Use that range to compare listings for the same trim, mileage, and condition.
Pricing & Market Value
Score Breakdown
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Vehicle Specifications
EVs at your price point that match or beat this trim
Price-gated peer set: vehicles within $62.2K–$93.2K market value (±20% of $77.7K). 6 outscore · 0 score within ±2. Mixed across makes — no "spend more, score better" comps.
iX
- ✓ +39 mi more range
- ✓ Notably better build quality
- ✓ Happier owners overall
R1S
- ✓ +59 mi more range
- ✓ Happier owners overall
- ✓ Better safety score
Q8 e-tron
- ✓ Notably better build quality
- ✓ Better safety score
SQ8 e-tron
- ✓ Notably better build quality
- ✓ Better safety score
3
- ✓ +45 mi more range
- ✓ Notably better build quality
- ✓ Better safety score
EQE
- ✓ Notably better build quality
- ✓ Better safety score
The federal $4,000 used-EV credit ended Sept 30, 2025.
But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.
Source & disclaimer
Dealers make ~$17,721 on the average car loan.
After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.
78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB
Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.
Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg
Financing is done. Only the sale price is on the table — and the dealer knows it.
Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy
Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.
"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending
A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.
That's 15 months of your car payment — handed to the dealer's finance department for nothing.
Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.
Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.
NHTSA Recalls (9)
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.
An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.
Check VIN status at NHTSA.govRivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed. The toe link may have been reassembled incorrectly during service procedures performed before March 10, 2025.
The toe link joint may separate, increasing the risk of a crash.
Check VIN status at NHTSA.govRivian Automotive, LLC (Rivian) is recalling certain 2025 R1S and R1T vehicles operating a software version prior to 2025.18.30. The Hands-Free Highway Assist (HWA) software may fail to correctly identify a lead vehicle.
Failure to detect another vehicle increases the risk of a crash.
Check VIN status at NHTSA.govRivian Automotive, LLC (Rivian) is recalling certain 2025 R1S and R1T vehicles. An improperly grounded connection inside the High Voltage Distribution Box (HVDB) may cause a loss of drive power.
A loss of drive power increases the risk of a crash.
Check VIN status at NHTSA.govRivian Automotive, LLC (Rivian) is recalling certain 2025 R1S and R1t vehicles. One or both front turn signals may fail to illuminate and flash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Turn signals that do not function properly, failing to indicate the driver's intention to change direction, increase the risk of a crash.
Check VIN status at NHTSA.govRivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.
Check VIN status at NHTSA.govRivian Automotive, LLC (Rivian) is recalling certain 2025 R1S and R1T vehicles. The headlight low beams may fail to illuminate when starting the vehicle in cold weather. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Headlight failure can reduce visibility, increasing the risk of a crash.
Check VIN status at NHTSA.govRivian Automotive, LLC (Rivian) is recalling certain 2025 R1T and R1S vehicles. Software version 2024.39.30 may prevent certain exterior lights from turning on when the Car Costume feature is activated.
Deactivated exterior lighting reduces the vehicle's visibility to other drivers, increasing the risk of a crash.
Check VIN status at NHTSA.govRivian Automotive, LLC. (Rivian) is recalling certain 2025 R1S vehicles. The steering column control module (SCCM) may be missing cruise control markings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The driver may not know how to activate or deactivate the cruise control without the proper markings, increasing the risk of a crash.
Check VIN status at NHTSA.govNHTSA Complaints (47 total · 15.7 per 10K US vehicles · elevated — verify before purchase)
SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input, creating immediate risk of rear-end collision or loss of control. No warning lights or messages appeared before the incident. The vehicle displayed "Thermal Fault Detected" and "Coolant Level Low" messages only after the erratic behavior began. This incident occurred with my family in the vehicle and created serious risk of injury or death. I was forced to have the vehicle towed. PRIOR RELATED INCIDENTS: This is not the first safety issue with this vehicle. Service Request SR-RAB3DU1AM documents "Emergency Braking Mistakenly Triggered on Regular Roadway" from August 29 2025 that remains unresolved in Rivian's system. The vehicle has required multiple service visits for thermal and cooling system failures at only 15000 miles. MANUFACTURER RESPONSE: Rivian service center claims rodent nesting caused thermal system failure leading to loss of vehicle control. If correct, this indicates critical design flaw - environmental factors should not be able to compromise vehicle control systems without warning or failsafe mechanisms. Vehicle lacks adequate: - Warning systems for thermal degradation before catastrophic failure - Failsafe mechanisms to prevent loss of control - Protection of critical systems from environmental factors SAFETY CONCERN: If thermal system damage can cause sudden loss of vehicle control without warning, this represents unreasonable safety risk. Other R1S vehicles may be at risk of similar failures.
SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input, creating immediate risk of rear-end collision or loss of control. No warning lights or messages appeared before the incident. The vehicle displayed "Thermal Fault Detected" and "Coolant Level Low" messages only after the erratic behavior began. This incident occurred with my family in the vehicle and created serious risk of injury or death. I was forced to have the vehicle towed. PRIOR RELATED INCIDENTS: This is not the first safety issue with this vehicle. Service Request SR-RAB3DU1AM documents "Emergency Braking Mistakenly Triggered on Regular Roadway" from August 29 2025 that remains unresolved in Rivian's system. The vehicle has required multiple service visits for thermal and cooling system failures at only 15000 miles. MANUFACTURER RESPONSE: Rivian service center claims rodent nesting caused thermal system failure leading to loss of vehicle control. If correct, this indicates critical design flaw - environmental factors should not be able to compromise vehicle control systems without warning or failsafe mechanisms. Vehicle lacks adequate: - Warning systems for thermal degradation before catastrophic failure - Failsafe mechanisms to prevent loss of control - Protection of critical systems from environmental factors SAFETY CONCERN: If thermal system damage can cause sudden loss of vehicle control without warning, this represents unreasonable safety risk. Other R1S vehicles may be at risk of similar failures.
The contact owned a 2025 Rivian R1S. The contact stated that while driving 24 MPH, the other vehicle switched lanes in front of the contact's vehicle. The other driver had a learner's permit. The contact depressed the brake pedal, but it traveled down to the floorboard, and the vehicle failed to respond. The vehicle was pushed into the cement divider. The vehicle came to a stop when it crashed into a light pole inside the cement divider. The contact was unsure whether there was a warning light illuminated. The air bags deployed. A police report was filed. The contact and her daughter, along with one of the passengers, were taken to the hospital by ambulance. The contact sustained minor injuries: abrasions and cuts on her forehead. And a scar on the right arm. The contact's daughter, who was sitting on the back right seat, had abrasions and, due to tachycardia, was transported to a trauma hospital due to internal bleeding. The contact's passenger, who was sitting behind the driver's seat, had multiple lacerations on the mouth, lost two front teeth, and underwent a root canal. The contact's other passenger, who was sitting in the front passenger seat, was not injured. The vehicle was towed to an unknown location. The insurance company was notified and declared the vehicle a total loss. The manufacturer was not notified of the failure. The failure mileage was 24.
The contact owned a 2025 Rivian R1S. The contact stated that while driving 24 MPH, the other vehicle switched lanes in front of the contact's vehicle. The other driver had a learner's permit. The contact depressed the brake pedal, but it traveled down to the floorboard, and the vehicle failed to respond. The vehicle was pushed into the cement divider. The vehicle came to a stop when it crashed into a light pole inside the cement divider. The contact was unsure whether there was a warning light illuminated. The air bags deployed. A police report was filed. The contact and her daughter, along with one of the passengers, were taken to the hospital by ambulance. The contact sustained minor injuries: abrasions and cuts on her forehead. And a scar on the right arm. The contact's daughter, who was sitting on the back right seat, had abrasions and, due to tachycardia, was transported to a trauma hospital due to internal bleeding. The contact's passenger, who was sitting behind the driver's seat, had multiple lacerations on the mouth, lost two front teeth, and underwent a root canal. The contact's other passenger, who was sitting in the front passenger seat, was not injured. The vehicle was towed to an unknown location. The insurance company was notified and declared the vehicle a total loss. The manufacturer was not notified of the failure. The failure mileage was 24.
Regarding the Safety Recall mentioned below, I reached out to Rivian Service Center. They are not giving me an ETA to fix this and no alternate is given. Is there anyways NHTSA help me by making Rivian Automotive LLC take responsibility and address the issue sooner than later? They dont have a fix for below safety recall and no ETA on when they can fix it. Its really disappointing to see the lack of accountability. Appreciate your help in this matter. best regards [XXX] Jun 13,2025 Manufacturer Recall NumberFSAM-1693 NHTSA Recall Number25V-387 Recall StatusRecall Incomplete, remedy not yet available Summary Rivian Automotive, LLC has decided that certain model year 2025 Rivian R1S and R1T vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108 and Technical Standards Document (TSD) 108 - “Lamps, reflective devices, and assoc. equipment.” Safety Risk Diminished front turn signal lamp performance may cause reduced awareness of the vehicle’s intent to turn for road users in front of the vehicle. Reduced awareness of intent to turn may increase the risk of a crash. Rivian is not aware of any crashes, injuries, or fatalities related to this condition. Remedy Pursuant to its recall determination, Rivian will inspect and/or replace the front turn signal lamps on the potentially affected vehicles free of charge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Regarding the Safety Recall mentioned below, I reached out to Rivian Service Center. They are not giving me an ETA to fix this and no alternate is given. Is there anyways NHTSA help me by making Rivian Automotive LLC take responsibility and address the issue sooner than later? They dont have a fix for below safety recall and no ETA on when they can fix it. Its really disappointing to see the lack of accountability. Appreciate your help in this matter. best regards [XXX] Jun 13,2025 Manufacturer Recall NumberFSAM-1693 NHTSA Recall Number25V-387 Recall StatusRecall Incomplete, remedy not yet available Summary Rivian Automotive, LLC has decided that certain model year 2025 Rivian R1S and R1T vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108 and Technical Standards Document (TSD) 108 - “Lamps, reflective devices, and assoc. equipment.” Safety Risk Diminished front turn signal lamp performance may cause reduced awareness of the vehicle’s intent to turn for road users in front of the vehicle. Reduced awareness of intent to turn may increase the risk of a crash. Rivian is not aware of any crashes, injuries, or fatalities related to this condition. Remedy Pursuant to its recall determination, Rivian will inspect and/or replace the front turn signal lamps on the potentially affected vehicles free of charge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Rivian R1S. The contact stated that while attempting to reverse out of a driveway with the brake pedal still engaged, the vehicle lurched forward, crashing into the vehicle that was parked in front of her, with the entire front end of the vehicle. The vehicle then lurched to the left and crashed into another parked vehicle across the street, where it came to a stop and totaled that parked vehicle. Property damage was reported to the fence that was in front of the parked vehicle. The speed at the time of the crash was unknown. The vehicle was towed to a local auto body shop. No warning lights were illuminated prior to the crash. A police report was filed. The vehicle was not destroyed. No injuries were reported. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,200.
The contact owns a 2025 Rivian R1S. The contact stated that while attempting to reverse out of a driveway with the brake pedal still engaged, the vehicle lurched forward, crashing into the vehicle that was parked in front of her, with the entire front end of the vehicle. The vehicle then lurched to the left and crashed into another parked vehicle across the street, where it came to a stop and totaled that parked vehicle. Property damage was reported to the fence that was in front of the parked vehicle. The speed at the time of the crash was unknown. The vehicle was towed to a local auto body shop. No warning lights were illuminated prior to the crash. A police report was filed. The vehicle was not destroyed. No injuries were reported. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,200.
Vehicle: 2025 Rivian R1S VIN: [XXX] Purchase Date: [XXX] Component/System Affected: Passenger Airbag / Occupant Detection System (ODS) Issue Description: The passenger airbag system in my 2025 Rivian R1S intermittently fails to detect a front seat passenger, causing the airbag to remain disabled even when an adult occupant is properly seated. The airbag status indicator reads “Passenger Airbag Off” despite full occupant weight in the seat, presenting a clear safety hazard in the event of a crash. This issue occurs unpredictably during normal use. The vehicle was first brought to a Rivian Service Center from June 11 to June 14, 2025, and is currently back in service as of June 23, 2025 for the same unresolved problem. However, the Rivian service team has stated they cannot replicate the issue, despite repeated attempts and my documentation of its occurrence. Safety Risk: Failure of the passenger airbag to activate under proper seating conditions poses a serious risk of injury or death in a collision. This appears to violate FMVSS No. 208 (Occupant Crash Protection) and may stem from a malfunction in the Occupant Detection System (ODS) or associated components. Request for Action: I urge the NHTSA to investigate this issue as a potential defect affecting the 2025 Rivian R1S platform. A malfunction in a federally mandated safety system, especially one that is intermittent and difficult to replicate, requires immediate regulatory scrutiny. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle: 2025 Rivian R1S VIN: [XXX] Purchase Date: [XXX] Component/System Affected: Passenger Airbag / Occupant Detection System (ODS) Issue Description: The passenger airbag system in my 2025 Rivian R1S intermittently fails to detect a front seat passenger, causing the airbag to remain disabled even when an adult occupant is properly seated. The airbag status indicator reads “Passenger Airbag Off” despite full occupant weight in the seat, presenting a clear safety hazard in the event of a crash. This issue occurs unpredictably during normal use. The vehicle was first brought to a Rivian Service Center from June 11 to June 14, 2025, and is currently back in service as of June 23, 2025 for the same unresolved problem. However, the Rivian service team has stated they cannot replicate the issue, despite repeated attempts and my documentation of its occurrence. Safety Risk: Failure of the passenger airbag to activate under proper seating conditions poses a serious risk of injury or death in a collision. This appears to violate FMVSS No. 208 (Occupant Crash Protection) and may stem from a malfunction in the Occupant Detection System (ODS) or associated components. Request for Action: I urge the NHTSA to investigate this issue as a potential defect affecting the 2025 Rivian R1S platform. A malfunction in a federally mandated safety system, especially one that is intermittent and difficult to replicate, requires immediate regulatory scrutiny. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a R1S and the vehicle is less than 900miles old (21st day of ownership). When driving today on the highway at 75miles - the vehicle suddenly decelerated to 51 miles. I almost got rear ended by a truck and was very difficult to manoeuvre to safe place from the left lane to the right most lane. I parked in a safe spot and saw through several customer Complaint forums that we need to do a hard reset. But the messages were from customers that are 3 years old. I am surprised this still exists as a complaint. I almost died today
I own a R1S and the vehicle is less than 900miles old (21st day of ownership). When driving today on the highway at 75miles - the vehicle suddenly decelerated to 51 miles. I almost got rear ended by a truck and was very difficult to manoeuvre to safe place from the left lane to the right most lane. I parked in a safe spot and saw through several customer Complaint forums that we need to do a hard reset. But the messages were from customers that are 3 years old. I am surprised this still exists as a complaint. I almost died today
On February 1, 2026, at approximately 9:09 AM, while driving from a stop and continuing on main roads, the vehicle accelerated to extremely high speeds and would not properly slow down. When I removed my foot from the accelerator pedal, the vehicle did not decelerate as expected. Regenerative braking was nonexistent. Normally, releasing the accelerator provides noticeable deceleration, but in this incident the vehicle continued to propel forward instead of slowing. Braking was extremely difficult. The brake pedal felt abnormally stiff (“thick”) and required significant effort to depress. Even while actively braking, it felt as though the vehicle was still attempting to accelerate forward and did not slow normally. This occurred for a couple hundred yards before I was able to pull over due to safety concerns. At the same time, the vehicle was in All-Purpose drive mode, but the ride height was stuck at kneel height and would not adjust, which is abnormal. After pulling over, the vehicle would not shift into Park. I had to press the brake pedal with both feet while fully depressing it and lifting myself off the seat to keep the vehicle from moving. I then had to open the driver door in order to force the vehicle into Park. There were no warning lights or messages displayed on the dashboard. The vehicle was towed to the Rivian Service Center but has not yet been inspected because the service center is currently closed. This malfunction created a serious safety risk due to unintended acceleration, loss of normal deceleration, difficulty braking, abnormal suspension behavior, and inability to shift into Park.
On February 1, 2026, at approximately 9:09 AM, while driving from a stop and continuing on main roads, the vehicle accelerated to extremely high speeds and would not properly slow down. When I removed my foot from the accelerator pedal, the vehicle did not decelerate as expected. Regenerative braking was nonexistent. Normally, releasing the accelerator provides noticeable deceleration, but in this incident the vehicle continued to propel forward instead of slowing. Braking was extremely difficult. The brake pedal felt abnormally stiff (“thick”) and required significant effort to depress. Even while actively braking, it felt as though the vehicle was still attempting to accelerate forward and did not slow normally. This occurred for a couple hundred yards before I was able to pull over due to safety concerns. At the same time, the vehicle was in All-Purpose drive mode, but the ride height was stuck at kneel height and would not adjust, which is abnormal. After pulling over, the vehicle would not shift into Park. I had to press the brake pedal with both feet while fully depressing it and lifting myself off the seat to keep the vehicle from moving. I then had to open the driver door in order to force the vehicle into Park. There were no warning lights or messages displayed on the dashboard. The vehicle was towed to the Rivian Service Center but has not yet been inspected because the service center is currently closed. This malfunction created a serious safety risk due to unintended acceleration, loss of normal deceleration, difficulty braking, abnormal suspension behavior, and inability to shift into Park.
On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan with my family and I told them to prepare to get out of the car quickly. I pressed hard on the brakes which caused them to grind and smoke. I put the car in park and we all exited the car quickly. Flames were visible from the front tire. The car is available for inspection. If there had been other vehicles on the road or any pedestrians this would have been a life threatening incident. Rivian is claiming that I must have been pressing on both the accelerator and the brake at the same time. We had 2 adults and 3 children in the car and the incident lasted long enough for us to discuss a plan to exit the car. There is no chance that my foot was on both the accelerator and the brake. Rivian has conducted an inspection but has denied that there is an issue. There has not yet been an independent inspection. The car has been in Rivian's service center since the day after the incident. The only warning sign appeared during the incident stating that regenerative braking was not available but this did not explain why the accelerator pedal was stuck.
On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan with my family and I told them to prepare to get out of the car quickly. I pressed hard on the brakes which caused them to grind and smoke. I put the car in park and we all exited the car quickly. Flames were visible from the front tire. The car is available for inspection. If there had been other vehicles on the road or any pedestrians this would have been a life threatening incident. Rivian is claiming that I must have been pressing on both the accelerator and the brake at the same time. We had 2 adults and 3 children in the car and the incident lasted long enough for us to discuss a plan to exit the car. There is no chance that my foot was on both the accelerator and the brake. Rivian has conducted an inspection but has denied that there is an issue. There has not yet been an independent inspection. The car has been in Rivian's service center since the day after the incident. The only warning sign appeared during the incident stating that regenerative braking was not available but this did not explain why the accelerator pedal was stuck.
The Rivian R1S that I own pulls hard to the right when you accelerate and then pulls to the left when you decelerate. I took it for repair and Rivian realigned vehicle and confirmed everything is as it should be. This behavior is tied to the Rivian Stability control and when the stability control is deactivated the steering issue stops. The issue is a safety concern as it's difficult to keep the vehicle in lane and straight with the stability control activated which turns to On each time you drive the car.
The Rivian R1S that I own pulls hard to the right when you accelerate and then pulls to the left when you decelerate. I took it for repair and Rivian realigned vehicle and confirmed everything is as it should be. This behavior is tied to the Rivian Stability control and when the stability control is deactivated the steering issue stops. The issue is a safety concern as it's difficult to keep the vehicle in lane and straight with the stability control activated which turns to On each time you drive the car.
While driving my Rivian R1S, 2025 at highway speeds, the infotainment screen went completely black, disabling the speedometer, blind spot monitoring, lane warnings, airbag/seatbelt alerts, and navigation. I had no access to critical safety information while transporting my children, creating a dangerous situation. Rivian service confirmed this is a “known bug” affecting many vehicles, but owners were not warned. Forums show this issue is widespread. A sudden blackout of all safety systems while driving is a major hazard and needs immediate investigation and recall action. Furthermore, if the issue was known, they failed to warn future or current customers of the issue and even more important, what to do in the event the screen black out happens at highway speeds. This issue is widespread among Rivian owners and no effort was made to inform potential and current customers.
While driving my Rivian R1S, 2025 at highway speeds, the infotainment screen went completely black, disabling the speedometer, blind spot monitoring, lane warnings, airbag/seatbelt alerts, and navigation. I had no access to critical safety information while transporting my children, creating a dangerous situation. Rivian service confirmed this is a “known bug” affecting many vehicles, but owners were not warned. Forums show this issue is widespread. A sudden blackout of all safety systems while driving is a major hazard and needs immediate investigation and recall action. Furthermore, if the issue was known, they failed to warn future or current customers of the issue and even more important, what to do in the event the screen black out happens at highway speeds. This issue is widespread among Rivian owners and no effort was made to inform potential and current customers.
While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN at this time. Rivian has not yet inspected the vehicle, but we are requesting log preservation and a full review. This behavior has not been replicated since, and the vehicle is available for inspection upon request. We believe this may indicate a malfunction in the propulsion system, regenerative braking transition, or creep mode behavior. The incident has been reported to Rivian for investigation.
While my wife was driving our 2025 Rivian R1S (approx. 13,500 miles), the vehicle was at a complete stop when it began to slowly roll forward on its own, followed by a sudden surge of acceleration, despite no input on the accelerator. This unexpected movement caused the vehicle to collide with a Tesla directly in front and involved another two vehicles. This incident posed a serious safety risk and could have injured pedestrians or other drivers. There were no warning lights or error messages before or during the incident. The cause is UNKNOWN at this time. Rivian has not yet inspected the vehicle, but we are requesting log preservation and a full review. This behavior has not been replicated since, and the vehicle is available for inspection upon request. We believe this may indicate a malfunction in the propulsion system, regenerative braking transition, or creep mode behavior. The incident has been reported to Rivian for investigation.
One week into owning the vehicle a notification popped up. “Airbag system needs service”
One week into owning the vehicle a notification popped up. “Airbag system needs service”
Emergency exit of the rear doors does not include a manual door pull lever or cable obvious to the occupant. The panel to remove to access the release cable, and the cable to pull is not intuitive nor is it reasonable to believe a small child or an older occupant would be able to remove said panel or pull the cable to exit the vehicle. We were told occupants should exit through the front doors in the event of an emergency. This is not an acceptable strategy and I'm urging the NHTSA to recommend Rivian include manual handles in the rear doors.
Emergency exit of the rear doors does not include a manual door pull lever or cable obvious to the occupant. The panel to remove to access the release cable, and the cable to pull is not intuitive nor is it reasonable to believe a small child or an older occupant would be able to remove said panel or pull the cable to exit the vehicle. We were told occupants should exit through the front doors in the event of an emergency. This is not an acceptable strategy and I'm urging the NHTSA to recommend Rivian include manual handles in the rear doors.
On [XXX], our 2025 Rivian R1S lurched forward while stopped at a red light, waiting to make a left turn. The driver, [XXX], had her foot off the accelerator when the vehicle suddenly surged forward. She slammed on the brake, and the vehicle briefly bounced back — but then lurched forward again, striking the stopped vehicle in front a second time. There were no warnings or alerts on the dashboard. The incident was captured on video and shows a clear case of unintended forward acceleration. This may be linked to Rivian’s accelerator pedal recall or a software malfunction affecting braking or propulsion systems. I have video footage of this accident but was unable to upload the file. We are concerned about the safety risk this presents to other drivers and are requesting an NHTSA investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX], our 2025 Rivian R1S lurched forward while stopped at a red light, waiting to make a left turn. The driver, [XXX], had her foot off the accelerator when the vehicle suddenly surged forward. She slammed on the brake, and the vehicle briefly bounced back — but then lurched forward again, striking the stopped vehicle in front a second time. There were no warnings or alerts on the dashboard. The incident was captured on video and shows a clear case of unintended forward acceleration. This may be linked to Rivian’s accelerator pedal recall or a software malfunction affecting braking or propulsion systems. I have video footage of this accident but was unable to upload the file. We are concerned about the safety risk this presents to other drivers and are requesting an NHTSA investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle steering wheel has never been straight since the day I purchased it but I thought it was normal because of the roads I drive on then it got worse and worse. Now it pulls to the left when accelerating and the steering wheel is wobbly. The steering wheel is off center by about 1-4 degrees even when the wheels are going straight. After searching on the forums and NHTSA website I found that this was an issue with 2022-2024 models. I worry that the issue has not been resolved with the 2025 model years. I have been asked to pay for an alignment which I don't mind but i wonder if other owners are having the same issue.
The vehicle steering wheel has never been straight since the day I purchased it but I thought it was normal because of the roads I drive on then it got worse and worse. Now it pulls to the left when accelerating and the steering wheel is wobbly. The steering wheel is off center by about 1-4 degrees even when the wheels are going straight. After searching on the forums and NHTSA website I found that this was an issue with 2022-2024 models. I worry that the issue has not been resolved with the 2025 model years. I have been asked to pay for an alignment which I don't mind but i wonder if other owners are having the same issue.
I was passing another vehicle on the road when the accelerator pedal got stuck on the all-weather floor mat and made the car virtually uncontrollable. I used the brakes to pull the car off the road and to a complete stop before engaging the parking brake and reaching down to dislodge the pedal.
I was passing another vehicle on the road when the accelerator pedal got stuck on the all-weather floor mat and made the car virtually uncontrollable. I used the brakes to pull the car off the road and to a complete stop before engaging the parking brake and reaching down to dislodge the pedal.
Steering wheel vibrates back and forth when driving at highway speeds and following the flow of traffic. The shaking makes my hands and wrists numb after a few minutes of driving at speed. The car becomes uncomfortable to steer and keep straight at speed. Rivian Service Center attempted 1 repair (alignment and wheel rebalance) but the problem persists. At the second service visit, the Service Center mentions that an engineering investigation is ongoing, and that there is nothing the service center can do at this time.
Steering wheel vibrates back and forth when driving at highway speeds and following the flow of traffic. The shaking makes my hands and wrists numb after a few minutes of driving at speed. The car becomes uncomfortable to steer and keep straight at speed. Rivian Service Center attempted 1 repair (alignment and wheel rebalance) but the problem persists. At the second service visit, the Service Center mentions that an engineering investigation is ongoing, and that there is nothing the service center can do at this time.
While driving on a highway, the vehicle displayed an emergency malfunction alert indicating the system was shutting down, followed by a sudden loss of propulsion. I was traveling with my children in the vehicle and had to immediately maneuver off the roadway under unsafe conditions. We were nearly struck by other vehicles while exiting. Law enforcement responded to assist at the scene, as we were stuck on the off ramp without the ability to use flashing lights due to the system shutting down. The vehicle became inoperable and required service. This incident occurred without warning and created a significant safety risk to occupants and others on the road. This vehicle has also had multiple prior service issues affecting different systems since delivery, including electrical, suspension, and other component-related repairs.
While driving on a highway, the vehicle displayed an emergency malfunction alert indicating the system was shutting down, followed by a sudden loss of propulsion. I was traveling with my children in the vehicle and had to immediately maneuver off the roadway under unsafe conditions. We were nearly struck by other vehicles while exiting. Law enforcement responded to assist at the scene, as we were stuck on the off ramp without the ability to use flashing lights due to the system shutting down. The vehicle became inoperable and required service. This incident occurred without warning and created a significant safety risk to occupants and others on the road. This vehicle has also had multiple prior service issues affecting different systems since delivery, including electrical, suspension, and other component-related repairs.
Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue
Hazard lights are inoperable this will be the second time going in for repair but 4th time it has occured. It also makes SOS inoperable and the roof lights. This is a safety concern that has not caused an accident but is a big issue since hazard lights are used when accident or emergencies occur and they are inoperable and this has been a frequent issue
The contact owns a 2025 Rivian R1S. The contact stated that while reversing, the rear-view camera displayed a black image. While attempting to roll up the driver's rear window, the window failed to go up completely. The contact stated that the vehicle was taken to a car wash, and water entered the vehicle. In addition, the contact stated that the trunk light remained illuminated while the vehicle was turned off. The vehicle was taken to the dealer, but the vehicle was not inspected. In addition, the contact stated that the vehicle had been to the dealer several times for the failure. In addition, the dealer instructed the contact to turn off and restart the vehicle whenever the rear-view camera displayed a black image. The contact was informed that the system would reset after being turned off and restarted. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.
The contact owns a 2025 Rivian R1S. The contact stated that while reversing, the rear-view camera displayed a black image. While attempting to roll up the driver's rear window, the window failed to go up completely. The contact stated that the vehicle was taken to a car wash, and water entered the vehicle. In addition, the contact stated that the trunk light remained illuminated while the vehicle was turned off. The vehicle was taken to the dealer, but the vehicle was not inspected. In addition, the contact stated that the vehicle had been to the dealer several times for the failure. In addition, the dealer instructed the contact to turn off and restart the vehicle whenever the rear-view camera displayed a black image. The contact was informed that the system would reset after being turned off and restarted. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.
On November 8, 2025, at approximately 8:23 p.m., the rear liftgate of my Rivian R1S activated via the Rivian mobile app without my intentional command. The vehicle was stationary at the time. The liftgate opened and struck an overhead obstruction. Rivian has stated that the liftgate was initiated through the mobile app and that the system operated as designed. However, this suggests that the app or vehicle may permit unintended remote activation without adequate safeguards to confirm user intent or prevent activation in confined environments. If the liftgate can be triggered inadvertently (for example, through unintended screen interaction or background app state), this presents a foreseeable safety hazard. In garages, parking structures, or tight spaces, unintended activation could cause bodily injury to a person standing behind the vehicle, including a child, or result in property damage. Remote vehicle functions should include appropriate confirmation, or other safeguards to reduce the risk of unintended activation. I am submitting this complaint to document a potential safety design concern involving unintended remote liftgate activation.
On November 8, 2025, at approximately 8:23 p.m., the rear liftgate of my Rivian R1S activated via the Rivian mobile app without my intentional command. The vehicle was stationary at the time. The liftgate opened and struck an overhead obstruction. Rivian has stated that the liftgate was initiated through the mobile app and that the system operated as designed. However, this suggests that the app or vehicle may permit unintended remote activation without adequate safeguards to confirm user intent or prevent activation in confined environments. If the liftgate can be triggered inadvertently (for example, through unintended screen interaction or background app state), this presents a foreseeable safety hazard. In garages, parking structures, or tight spaces, unintended activation could cause bodily injury to a person standing behind the vehicle, including a child, or result in property damage. Remote vehicle functions should include appropriate confirmation, or other safeguards to reduce the risk of unintended activation. I am submitting this complaint to document a potential safety design concern involving unintended remote liftgate activation.
While driving the entire computer shuts down and reboots, both screens go black for several minutes. Speed display disappears, turn signals stop working, after the screens come back on there are warning lights for emergency braking disabled, cruise control disabled, and the headlights won’t come on for several minutes.
While driving the entire computer shuts down and reboots, both screens go black for several minutes. Speed display disappears, turn signals stop working, after the screens come back on there are warning lights for emergency braking disabled, cruise control disabled, and the headlights won’t come on for several minutes.
I am submitting this complaint regarding repeated ineffective repair attempts by Rivian Automotive, Inc. at its Costa Mesa Service Center on my 2025 Rivian R1S Adventure. During multiple service visits at Rivian’s Costa Mesa Service Center (January 29, June 18, July 16, and October 11, 2025), Rivian repeatedly failed to diagnose or correct the same issues affecting my 2025 Rivian R1S Adventure. • Drive Cam / Diagnostics Error: Rivian’s diagnostics incorrectly reported my drive storage as 119 GB when I have a 2 TB SSD (the maximum recommended). After five hours of testing, they failed to identify the issue. The in-car viewer still shows only partial clips, even though the full recordings are visible on a computer. • A/C Vibration and Noise: Despite Rivian tightening and insulating the A/C components, the vibration persists and is noticeable on the passenger side. This issue did not exist in the 1st generation R1S loaner vehicle, suggesting a design issue in the 2nd generation R1S, where A/C components are placed in the front compartment. • Proximity Lock and Bluetooth Delay: The vehicle frequently fails to unlock for 5–15 seconds even when I’m standing next to it. Rivian attributes this to “deep sleep mode,” which is unreasonable—no other automaker treats slow unlocking as normal. This delay is a safety concern in emergencies or bad weather. • Lighting / Camera Malfunctions: I provided video of headlights turning off while idling in a drive-thru and of the reverse camera freezing. Rivian could not replicate the issues and closed the cases. • Privacy Concern: A technician asked me to change my Rivian password and share credentials so they could log in for diagnostics. This raises privacy and data security concerns. After repeated visits and software updates (including version 2025.38.0, reissued October 21 and October 25 without listed fixes), all defects persist. These failures have caused significant inconvenience, time loss, and ongoing safety concerns.
I am submitting this complaint regarding repeated ineffective repair attempts by Rivian Automotive, Inc. at its Costa Mesa Service Center on my 2025 Rivian R1S Adventure. During multiple service visits at Rivian’s Costa Mesa Service Center (January 29, June 18, July 16, and October 11, 2025), Rivian repeatedly failed to diagnose or correct the same issues affecting my 2025 Rivian R1S Adventure. • Drive Cam / Diagnostics Error: Rivian’s diagnostics incorrectly reported my drive storage as 119 GB when I have a 2 TB SSD (the maximum recommended). After five hours of testing, they failed to identify the issue. The in-car viewer still shows only partial clips, even though the full recordings are visible on a computer. • A/C Vibration and Noise: Despite Rivian tightening and insulating the A/C components, the vibration persists and is noticeable on the passenger side. This issue did not exist in the 1st generation R1S loaner vehicle, suggesting a design issue in the 2nd generation R1S, where A/C components are placed in the front compartment. • Proximity Lock and Bluetooth Delay: The vehicle frequently fails to unlock for 5–15 seconds even when I’m standing next to it. Rivian attributes this to “deep sleep mode,” which is unreasonable—no other automaker treats slow unlocking as normal. This delay is a safety concern in emergencies or bad weather. • Lighting / Camera Malfunctions: I provided video of headlights turning off while idling in a drive-thru and of the reverse camera freezing. Rivian could not replicate the issues and closed the cases. • Privacy Concern: A technician asked me to change my Rivian password and share credentials so they could log in for diagnostics. This raises privacy and data security concerns. After repeated visits and software updates (including version 2025.38.0, reissued October 21 and October 25 without listed fixes), all defects persist. These failures have caused significant inconvenience, time loss, and ongoing safety concerns.
In late May 2025, I took delivery of a new leased 2025 Rivian R1S equipped with the MaxPack battery. Since delivery, the vehicle has had intermittent electrical issues with the USB-C ports that I reported on June 12th (approx 3 weeks from taking delivery), but on July 28, 2025, it experienced a sudden and complete electrical system failure while parked. Both the high-voltage and low-voltage systems shut down, leaving the vehicle entirely inoperable. Rivian Service has reported that the incident was caused by an isolation fault, which triggered the pyrotechnic safety fuses to blow, fully disconnecting the high-voltage battery. The vehicle required towing on dollies to a Rivian Service Center, where it remains out of service pending repairs. This failure occurred within just a few months of delivery, and I have been informed by the tow operator that similar failures have occurred with other 2025 Rivian MaxPack vehicles. This defect completely disables the vehicle without warning, creating a serious safety risk if it were to occur while driving.
In late May 2025, I took delivery of a new leased 2025 Rivian R1S equipped with the MaxPack battery. Since delivery, the vehicle has had intermittent electrical issues with the USB-C ports that I reported on June 12th (approx 3 weeks from taking delivery), but on July 28, 2025, it experienced a sudden and complete electrical system failure while parked. Both the high-voltage and low-voltage systems shut down, leaving the vehicle entirely inoperable. Rivian Service has reported that the incident was caused by an isolation fault, which triggered the pyrotechnic safety fuses to blow, fully disconnecting the high-voltage battery. The vehicle required towing on dollies to a Rivian Service Center, where it remains out of service pending repairs. This failure occurred within just a few months of delivery, and I have been informed by the tow operator that similar failures have occurred with other 2025 Rivian MaxPack vehicles. This defect completely disables the vehicle without warning, creating a serious safety risk if it were to occur while driving.
Infotainment system on multiple occasions has started to have lag. Once the lag is present dragging fingers across the main infotainment screen ie navigating a map will cause the vehicle to disengage adaptive cruise/highway assist while driving at any speed. This can also be noted when as the audio output will go out at the same time. Swiping multiple fingers fast as in rubbing something off the screen will cause the system to lag as well.
Infotainment system on multiple occasions has started to have lag. Once the lag is present dragging fingers across the main infotainment screen ie navigating a map will cause the vehicle to disengage adaptive cruise/highway assist while driving at any speed. This can also be noted when as the audio output will go out at the same time. Swiping multiple fingers fast as in rubbing something off the screen will cause the system to lag as well.
12 volt battery replacement performed by a mobile tech 6/20/25. The battery is located under the front passenger seat. Two of the bolts anchoring the seat to the frame were not tightened after the service. This was only discovered when braking lightly during driving, resulting in movement of the seat and a minor injury to the occupant. Shortly thereafter, documented and reported to Rivian. They sent another tech to inspect and replaced the bolts (damaged by seat movement). Video of seat available, not able to attach.
12 volt battery replacement performed by a mobile tech 6/20/25. The battery is located under the front passenger seat. Two of the bolts anchoring the seat to the frame were not tightened after the service. This was only discovered when braking lightly during driving, resulting in movement of the seat and a minor injury to the occupant. Shortly thereafter, documented and reported to Rivian. They sent another tech to inspect and replaced the bolts (damaged by seat movement). Video of seat available, not able to attach.
I have owned cars for more than three decades and never had a windshield crack. In the first three months of owning a Rivian R1 S I had two windshield cracks from a simple pebble on the highway. Multiple owners are describing the same issues, but Rivian refuses to acknowledge that there is a problem, but literally two cracks in three months and I have never had this happen.
I have owned cars for more than three decades and never had a windshield crack. In the first three months of owning a Rivian R1 S I had two windshield cracks from a simple pebble on the highway. Multiple owners are describing the same issues, but Rivian refuses to acknowledge that there is a problem, but literally two cracks in three months and I have never had this happen.
Winter weather led to snow buildup on the headlamps which made them useless. Fortunately this was during the day so there was plenty of sunlight. If this was at night, I would not have had any visibility and would have needed to stop every few miles to clean the headlamps. My BMW uses washer fluid to clean my headlamps and the xenon's are hot enough to melt snow. Neither of these are in the Rivian
Winter weather led to snow buildup on the headlamps which made them useless. Fortunately this was during the day so there was plenty of sunlight. If this was at night, I would not have had any visibility and would have needed to stop every few miles to clean the headlamps. My BMW uses washer fluid to clean my headlamps and the xenon's are hot enough to melt snow. Neither of these are in the Rivian
On November 16, 2024, while trying to use the vehicle's heating system, only cold air would come out of the vents and an error message, “thermal system fault” appeared on the screen. The service center instructed to not drive it and eventually picked it up via tow truck and made repairs. The vehicle was returned and hot air successfully comes out of the vents but it is often accompanied by extremely loud noises (like a jet engine) as well as some pulsating and odd noises. Also, periodically only cold air comes out of all vents (even though the screen shows heat) if the defog is selected with temperature and fan speed regulated. The safety and performance of the battery has been impacted by the faulty thermal management system.
On November 16, 2024, while trying to use the vehicle's heating system, only cold air would come out of the vents and an error message, “thermal system fault” appeared on the screen. The service center instructed to not drive it and eventually picked it up via tow truck and made repairs. The vehicle was returned and hot air successfully comes out of the vents but it is often accompanied by extremely loud noises (like a jet engine) as well as some pulsating and odd noises. Also, periodically only cold air comes out of all vents (even though the screen shows heat) if the defog is selected with temperature and fan speed regulated. The safety and performance of the battery has been impacted by the faulty thermal management system.
On January 9, I was driving my new 2025 Rivian R1S (approx. 2,400 miles) when it suddenly displayed “Drive stalk not working.” The vehicle jolted, made a loud noise from the front axle, and then fully stopped in the middle of a busy road with the battery still at 55%. Once it stopped, I had no hazard lights or power steering, and the infotainment system locked up. After several attempts to reboot, the screen showed “Critical battery error” before shutting down completely. I was unable to move the vehicle or alert other drivers with flashing lights, creating a major safety hazard. It took about two hours for a tow truck to arrive. ## Component or System Failure: The vehicle’s propulsion system (drive controls) and electrical/hazard light systems appeared to fail simultaneously. The vehicle is currently at a service center for inspection and could be made available if needed. ## Safety Risk: Being stranded in the middle of the road without hazard lights or any way to move the car put myself and other drivers at serious risk. ## Reproduction/Confirmation: It has not been confirmed or reproduced yet by the service center. ## Inspection: The manufacturer’s service center is inspecting the vehicle. No other parties (police or insurance) have inspected it. ## Warning Lamps/Messages: There were no prior warnings. The “Drive stalk not working” error and subsequent “Critical battery error” appeared just moments before the vehicle stopped. I am reporting this because a sudden, total shutdown without hazard lights is a serious safety concern, especially on a busy road.
On January 9, I was driving my new 2025 Rivian R1S (approx. 2,400 miles) when it suddenly displayed “Drive stalk not working.” The vehicle jolted, made a loud noise from the front axle, and then fully stopped in the middle of a busy road with the battery still at 55%. Once it stopped, I had no hazard lights or power steering, and the infotainment system locked up. After several attempts to reboot, the screen showed “Critical battery error” before shutting down completely. I was unable to move the vehicle or alert other drivers with flashing lights, creating a major safety hazard. It took about two hours for a tow truck to arrive. ## Component or System Failure: The vehicle’s propulsion system (drive controls) and electrical/hazard light systems appeared to fail simultaneously. The vehicle is currently at a service center for inspection and could be made available if needed. ## Safety Risk: Being stranded in the middle of the road without hazard lights or any way to move the car put myself and other drivers at serious risk. ## Reproduction/Confirmation: It has not been confirmed or reproduced yet by the service center. ## Inspection: The manufacturer’s service center is inspecting the vehicle. No other parties (police or insurance) have inspected it. ## Warning Lamps/Messages: There were no prior warnings. The “Drive stalk not working” error and subsequent “Critical battery error” appeared just moments before the vehicle stopped. I am reporting this because a sudden, total shutdown without hazard lights is a serious safety concern, especially on a busy road.
Driving my Rivian R1S on a road trip with family from Seattle, WA to Ketchum, ID (about 600miles.) Stopped to recharge outside of Boise, ID for about 20mins. Started driving again and in about 5 minutes the car started warning (visual message and audible alarm). The following events then occurred: -- The warning message stated something along the line of "Pull over immediately the car will shut down imminently." -- I was driving in traffic and was able to make it through an intersection and saw a gas station in the distance. -- The power steering and braking began to go unresponsive and the car began slowing down as I drove through the intersection. I tried to guide the car to the gas station. -- While pulling in to the gas station the car could barely be controlled. Once dropping below 5mph or so it immediately shut itself down. -- The inability to effectively control the vehicle was extremely unsafe. If the intersection I had to pass through had a red light the car would likely have shut itself down and stranded our family at a very busy intersection. -- The car began flashing a ton of different warning messages. "Suspension needs to be serviced", "Front trunk unable to close please service", "Battery system overheating" are a few as an example. -- After calling customer service I reset the vehicle (using prescribed sequence of button pushes.) The car then went dark and nothing worked from there out. -- Called a tow truck and found hotel for family. Rivian was towed to the Boise service center. -- Rivian service center has been unable to diagnose or recreate the issue to date - they have been in possession of the vehicle for 17 days and counting.
Driving my Rivian R1S on a road trip with family from Seattle, WA to Ketchum, ID (about 600miles.) Stopped to recharge outside of Boise, ID for about 20mins. Started driving again and in about 5 minutes the car started warning (visual message and audible alarm). The following events then occurred: -- The warning message stated something along the line of "Pull over immediately the car will shut down imminently." -- I was driving in traffic and was able to make it through an intersection and saw a gas station in the distance. -- The power steering and braking began to go unresponsive and the car began slowing down as I drove through the intersection. I tried to guide the car to the gas station. -- While pulling in to the gas station the car could barely be controlled. Once dropping below 5mph or so it immediately shut itself down. -- The inability to effectively control the vehicle was extremely unsafe. If the intersection I had to pass through had a red light the car would likely have shut itself down and stranded our family at a very busy intersection. -- The car began flashing a ton of different warning messages. "Suspension needs to be serviced", "Front trunk unable to close please service", "Battery system overheating" are a few as an example. -- After calling customer service I reset the vehicle (using prescribed sequence of button pushes.) The car then went dark and nothing worked from there out. -- Called a tow truck and found hotel for family. Rivian was towed to the Boise service center. -- Rivian service center has been unable to diagnose or recreate the issue to date - they have been in possession of the vehicle for 17 days and counting.
Unable to use the drive stalk to change gears. Reboot fixed it temporarily. Service center ended up replacing the Steering Column Control module.
Unable to use the drive stalk to change gears. Reboot fixed it temporarily. Service center ended up replacing the Steering Column Control module.
The heat pump compressor had a loud noise for days, similar to a jet engine. On December 13, 2024, while the vehicle was being driven in freezing temperatures, the heat pump compressor made different noise that sounded that internal pieces were being broken. After that, the dashboard showed the following error "Thermal system fault detected. Service it if the problem persists". After this, there was no heat available for the cabin. Service center replaced the compressor under warranty.
The heat pump compressor had a loud noise for days, similar to a jet engine. On December 13, 2024, while the vehicle was being driven in freezing temperatures, the heat pump compressor made different noise that sounded that internal pieces were being broken. After that, the dashboard showed the following error "Thermal system fault detected. Service it if the problem persists". After this, there was no heat available for the cabin. Service center replaced the compressor under warranty.
On the way home from picking up the vehicle, the adaptive cruise control and the late keep assist functionality failed. The service center determined that one of the front radars needed to be replaced.
On the way home from picking up the vehicle, the adaptive cruise control and the late keep assist functionality failed. The service center determined that one of the front radars needed to be replaced.
Component/System: Visibility – Windshield. Was replaced in January 2026, not available for inspection. Pictures attached, doesn't include largest/spider crack on bottom of windshield that was 16" Summary of the Problem: I have experienced six separate windshield failures (cracks and chips) within the first eight months of owning my 2025 Rivian R1S. The most recent windshield was replaced by Rivian, and within five days the new glass developed an 7‑inch crack from an impact. The frequency and severity of these failures are far beyond normal road‑debris damage and strongly suggest a systemic defect in the windshield glass, installation method, or vehicle structure. Detailed Description of the Incidents: • Six cracks or chips occurred on the original windshield between the delivery date of May 20, 2025 and six months of ownership. • The first and 2nd chip was repaired by Safelite, the 3rd chip unable to be fixed at same time due to location at edge of glass. • Several cracks originated without any visible impact point. • The replacement windshield, installed by Rivian Service on January 21, 2026, developed a long crack within five days of installation. • Original windshield replaced and I submitted claim through insurance. I have appointment to replace second windshield on 2/16/26. Service representative at Seattle service center stated “to be transparent with you, windshields are customer pay as they crack due to outside influence”. This is after detailing the previous five separate incidents with original windshield and that the new windshield developed a large crack within five days of install on 1/21/2026. • All cracks/chips appeared during normal driving conditions. • The pattern of failures indicates excessive fragility, potential stress cracking, or improper windshield seating/alignment. • Numerous other Rivian R1S and R1T owners have reported similar issues, suggesting a broader quality or design problem.
Component/System: Visibility – Windshield. Was replaced in January 2026, not available for inspection. Pictures attached, doesn't include largest/spider crack on bottom of windshield that was 16" Summary of the Problem: I have experienced six separate windshield failures (cracks and chips) within the first eight months of owning my 2025 Rivian R1S. The most recent windshield was replaced by Rivian, and within five days the new glass developed an 7‑inch crack from an impact. The frequency and severity of these failures are far beyond normal road‑debris damage and strongly suggest a systemic defect in the windshield glass, installation method, or vehicle structure. Detailed Description of the Incidents: • Six cracks or chips occurred on the original windshield between the delivery date of May 20, 2025 and six months of ownership. • The first and 2nd chip was repaired by Safelite, the 3rd chip unable to be fixed at same time due to location at edge of glass. • Several cracks originated without any visible impact point. • The replacement windshield, installed by Rivian Service on January 21, 2026, developed a long crack within five days of installation. • Original windshield replaced and I submitted claim through insurance. I have appointment to replace second windshield on 2/16/26. Service representative at Seattle service center stated “to be transparent with you, windshields are customer pay as they crack due to outside influence”. This is after detailing the previous five separate incidents with original windshield and that the new windshield developed a large crack within five days of install on 1/21/2026. • All cracks/chips appeared during normal driving conditions. • The pattern of failures indicates excessive fragility, potential stress cracking, or improper windshield seating/alignment. • Numerous other Rivian R1S and R1T owners have reported similar issues, suggesting a broader quality or design problem.
The rear doors cannot be opened in an emergency when electrical power is interrupted. Although the Rivian R1S generation 2 Owner's Manual has a process to open the door, the process could not be performed by a reasonable person in a reasonable amount of time, in an emergency such as a battery fire. The process could definitely not be performed by children. The process requires physically destroying one the side panels and then reaching deep into the interior cavern of the door to hunt for a wire to pull. The process cannot be practiced, nor can it be taught to children, because it involves destruction of the side panel of the door. The side panel cannot be replaced without scheduling a service appointment and ordering a replacement part from Rivian. As a result, my children's life is irresponsibly endangered in case there were to be an accident, especially a battery fire, which would both cut electrical power and also risk burning to death for my children trapped in the back of the car with no way to open the doors.
The rear doors cannot be opened in an emergency when electrical power is interrupted. Although the Rivian R1S generation 2 Owner's Manual has a process to open the door, the process could not be performed by a reasonable person in a reasonable amount of time, in an emergency such as a battery fire. The process could definitely not be performed by children. The process requires physically destroying one the side panels and then reaching deep into the interior cavern of the door to hunt for a wire to pull. The process cannot be practiced, nor can it be taught to children, because it involves destruction of the side panel of the door. The side panel cannot be replaced without scheduling a service appointment and ordering a replacement part from Rivian. As a result, my children's life is irresponsibly endangered in case there were to be an accident, especially a battery fire, which would both cut electrical power and also risk burning to death for my children trapped in the back of the car with no way to open the doors.
When vehicle returned from service for recall campaigns needing VIN-specific checks, the control arm bolt was not properly tightened and caused additional movement on rear of vehicle
When vehicle returned from service for recall campaigns needing VIN-specific checks, the control arm bolt was not properly tightened and caused additional movement on rear of vehicle
During an early season wet snow storm within minutes of driving the lights had become covered with snow and deflected the light in such a way that created a very unsafe driving environment. There was zero snow on the road because of it not being cold enough to stick but the deflection of the light and limited light on the road it was nearly impossible to see the road markings and lines to stay in the lane and created a very unsafe environment around me requiring me to drive significantly lower to try to stay on the road which could have caused an accident with other drivers who were not driving as slowly. There are a significant amount of reports of incidents like this across multiple forum platforms (ie: reddit) where drivers of the Rivian have indicated a drive that was very unsafe and something they had never experienced before. Rivian needs to create a retrofit to the existing headlamp that has a heating element of something to continue to melt the snow off the light as driving since the truck face is flat and the LEDs do not conduct enough heat to melt snow as driving.
During an early season wet snow storm within minutes of driving the lights had become covered with snow and deflected the light in such a way that created a very unsafe driving environment. There was zero snow on the road because of it not being cold enough to stick but the deflection of the light and limited light on the road it was nearly impossible to see the road markings and lines to stay in the lane and created a very unsafe environment around me requiring me to drive significantly lower to try to stay on the road which could have caused an accident with other drivers who were not driving as slowly. There are a significant amount of reports of incidents like this across multiple forum platforms (ie: reddit) where drivers of the Rivian have indicated a drive that was very unsafe and something they had never experienced before. Rivian needs to create a retrofit to the existing headlamp that has a heating element of something to continue to melt the snow off the light as driving since the truck face is flat and the LEDs do not conduct enough heat to melt snow as driving.
vehicle failed to signal on left hand turn
vehicle failed to signal on left hand turn
vehicle was delivered without the driver door cable properly installed, resulting no manual way to exit the vehicle in the event of an emergency/ power failure.
vehicle was delivered without the driver door cable properly installed, resulting no manual way to exit the vehicle in the event of an emergency/ power failure.
door mechanisms do not disengage if something becomes trapped between the handle and the door when auto-locking. Hands and fingers can become pinched or trapped, posing a risk of injury, particularly to children.
door mechanisms do not disengage if something becomes trapped between the handle and the door when auto-locking. Hands and fingers can become pinched or trapped, posing a risk of injury, particularly to children.
The contact owns a 2025 Rivian R1S. The contact stated received notification of NHTSA Campaign Number: 25V085000 (EXTERIOR LIGHTING). The local dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about the parts not being available. The contact stated that occasionally, during colder weather, the headlights failed to function properly. The approximate failure mileage was 10,000.
The contact owns a 2025 Rivian R1S. The contact stated received notification of NHTSA Campaign Number: 25V085000 (EXTERIOR LIGHTING). The local dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about the parts not being available. The contact stated that occasionally, during colder weather, the headlights failed to function properly. The approximate failure mileage was 10,000.
After three (3) repairs, our 2025 Rivian R1S continues to leak all of its windshield wiper fluid when activated. This could be a safety issue if a driver's view is obstructed due to being soiled while driving. The washer function is necessary in these circumstances especially if drivers can no longer see what is in front of them. Someone could meet with an accident if his or her visibility is obstructed with no ability to clean their windows while driving. We have noticed several comments from other Rivian drivers who have experienced the same issue, leading us to believe that this could be a design flaw.
After three (3) repairs, our 2025 Rivian R1S continues to leak all of its windshield wiper fluid when activated. This could be a safety issue if a driver's view is obstructed due to being soiled while driving. The washer function is necessary in these circumstances especially if drivers can no longer see what is in front of them. Someone could meet with an accident if his or her visibility is obstructed with no ability to clean their windows while driving. We have noticed several comments from other Rivian drivers who have experienced the same issue, leading us to believe that this could be a design flaw.
Hazard light switch stopped functioning one day. It is completely unusable and is a safety issue. Rivian cannot provide an ETA to fix the issue.
Hazard light switch stopped functioning one day. It is completely unusable and is a safety issue. Rivian cannot provide an ETA to fix the issue.
Backup camera inoperable when putting car into reverse. Requires a system reset. Daily issue. Issue started within one week of ownership. Service replaced ECU. Upon return of vehicle, issue repeated itself. Was told that inoperable backup camera is a convenience feature and not safety critical.
Backup camera inoperable when putting car into reverse. Requires a system reset. Daily issue. Issue started within one week of ownership. Service replaced ECU. Upon return of vehicle, issue repeated itself. Was told that inoperable backup camera is a convenience feature and not safety critical.
When the Pet Comfort is used in sub freezing temperatures, the HVAC system does not respect the set temperature and the vehicle keeps heating the inside nonstop. On this particular incident, the Pet Comfort feature was set to 68º F however, I received an alert that the inside of the cabin was above 75º F.
When the Pet Comfort is used in sub freezing temperatures, the HVAC system does not respect the set temperature and the vehicle keeps heating the inside nonstop. On this particular incident, the Pet Comfort feature was set to 68º F however, I received an alert that the inside of the cabin was above 75º F.
Driver side high beam lights are out or malfunction. No warning on dashboard except for "Adaptive High Beam not working." When the high beam assistance is set to Off, and I turn on the high beam manually, there are no warnings about the high beam malfunction whatsoever.
Driver side high beam lights are out or malfunction. No warning on dashboard except for "Adaptive High Beam not working." When the high beam assistance is set to Off, and I turn on the high beam manually, there are no warnings about the high beam malfunction whatsoever.
What Owners Are Saying
"I picked up a Tri-motor R1S on 12/20/25 and drove home 300 miles and managed 2.21 mi/kwh going 75 in conserve mode on the freeway. Temperature was around 36F most of the day, and I had the heated steering wheel on, heated seat at the lowest setting, and cabin temperature set at 74 the whole way home. The winds were moderate and the elevation changes were from 110’ to 3000’. I had to climb Snoqualmie pass and another climb out of the Columbia gorge as well. From that point, it was a steady climb in elevation back home to around 2,100’. I also have a 2024 Gen 1 R1T performance DM with 21” wheels, that the R1S easily matches its efficiency for the same route. However, that’s based off of summer conditions with the aero covers on. If I were to guess, I would say the Gen 2 R1S, is more efficient than my Gen 1 R1T is for the same route. I’ll know, when I have a chance to drive the R1S in the summer on that same route. For the performance and efficiency, I would take the Tri-motor over the performance DM any day. In any case my opinion only, Gen 2 blows away the Gen 1 overall. I don’t like to drive the Gen 1 over the Gen 2. I know, it’s not exactly the same with the motor configuration, but that’s not the only piece I’m talking about or referring to. Just feels better in my mind. I can’t wait to dump off my Gen 1 when that time comes."
"First NameTejinderJoinedOct 14, 2022Threads0Messages177Reaction score110LocationCaVehicles > atR1S said: > > thank you @Seano. Any other tri max owners want to chime in? > > > Click to expand... All I can tell you is that mine says 249 mile (62% Soc) for daily drive. My daily commute one way is 54 miles so total 108 miles. Every day I arrive home with 137 miles left in my truck vs 141 miles. So loss of 4 miles. This is including driving above listed speed in morning and getting stuck in traffic in evening. So pretty much efficient. Conserve mode, 22” range, Tri max R1T. In AP mode I am getting little different now I have to charge to 70% (249 miles) and after 108 miles I have 117 to 127 miles lest. Haven’t done any long trips so far. 1950 miles on my truck since 31st dec. 2024. 2.17 m/Kw and going up. Loving the conserve mode so far for efficiency."
"Advice on R1S Purchase Hi all. I am currently in the market to replace my Land Rover LR4 and considering the Rivian R1S. I have been an LR4 person for the past 15yrs and have loved the car. But my current one is over 10yrs with 120K+ miles and has taken a pretty good beating. We have a 2025 Tesla Y for the wife and that has bene a perfect care for her. I have the Tesla home charger already setup. This would be my day to day car. I would also be taking it up to Vermont most weekends during the winter. There are a few R1S Quads and Duals 2023-2024 ranging from 61-69K with 10-20K miles on them and warranties extending out to 2028. I am leaning towards one of these options vs. the 100K+ Gen2s. Also a few of them have 22" Sport Bright Wheels which I would likely replace with winter tires for the season. There is one 2023 R1S Quad Large with 17K miles for 63K that I have my eye on. Part of my logic also on going pre-owned is that I can view the history and see the reliability / any prior issues. That said, I appreciate any guidance on this purchase and / or things to pay attention to in going through the process. I live roughly 15 miles from a service center if that makes a difference. Thank You"
"First NameChrisJoinedDec 3, 2023Threads0Messages730Reaction score810LocationVienna, VirginiaVehicles That’s odd. My nav _stopped_ speaking to me and I needed to turn the speech back on. #### MonumentalRiv JoinedJan 15, 2025Threads1Messages29Reaction score104LocationWashington, DCVehicles Bluetooth will completely stop playing audio. I’ve figured out a weird trick - if you leave the Bluetooth audio setting in the entertainment screen and select anything else - like Sirius or FM- it will play audio. Then you go back to your Bluetooth audio and the phone will play audio again. my screen is still laggy as all get out. It’s really bad. And my PAAK now works at random distances too. Sometimes my car opens up at 15 feet away. Sometimes I have to stand next to my door and hold my phone up to the car."
"Need a Reliable NEMA 10-30P to 14-50R Adapter for Charging Rivian R1S (Gen 2) Hey everyone, I’ve been using this NEMA 10-30P to 14-50R adapter to charge my 2025 Rivian R1S (Gen 2) from a dryer outlet. It was giving me around **18 miles of range per hour**, which was great for overnight charging. It suddenly stopped working — and it seems like this happened **after I used it to charge a Rivian R1S Gen 1 (loaner vehicle)** for a few days. Not sure if that caused it, but it was working fine before that. Looking for a **safe, well-built alternative** that works reliably with Rivian’s mobile charger. Bonus points for grounding protection and a reputable brand. Would love any recommendations. Thanks!"
"Change style - Forums - TECH - Updates, App, Rivian Assistant, Nav, Electronics, Cameras, Phone Key, Digital Key - Thread starter elan - Start date May 16, 2025 - Watchers 30 First NameElanJoinedMay 15, 2025Threads2Messages4Reaction score0LocationHawaiiVehicles - Bluetooth volume control on the steering wheel can be incredibly laggy, sometimes it takes ~5 seconds or so to catch up. - I can't seem to keep nav volume at zero, it sporadically returns to speak directions. - I can't figure out how to keep the charging animation on, even when unlocked at home."
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