2022 BMW iX xDrive50
21" wheels
Luxury Electric SUV · AWD
Based on battery health, build quality, owner data, EPA range, and market pricing
Below average for 2022 EV SUVs (class avg 66)
Personalize this scoreIs a low score bad?
Last scanned 34 days ago
The 2022 BMW iX xDrive50 (21-inch wheels) packs 516 hp, 305 miles of EPA range and a 105 kWh battery, and park-outside or do-not-drive risk hangs over the trim — verify the VIN before you negotiate.
Score read
A 65/100 makes this a paperwork-and-test-drive decision. Do not let the composite hide this split: software and driver-assist score is 86/100, while build quality score is 52/100. Owners on Reddit repeatedly cite software tech and owner satisfaction as recurring problems. Documented completion matters more than the recall count itself.
Price context
Used examples are running around $37,087. This trim started from $83,200 new, though options can push the actual sticker higher; treat the market number as your negotiation floor and pull a current KBB Fair Purchase before naming a price.
Who this is for
✓ Good for
- ⏱ Daily commuter ≤50 mi/day, predictable charging
- ↦ Road tripper Long trips, needs DC fast network
✗ Avoid if you are a
- $ Bargain hunter Best TCO, reliability + low depreciation
Gotchas
- Serviceable Recall paperwork has to match the exact VIN.
Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.
- Verify Build quality is where the inspection earns its keep (52/100).
Mitigation Inspect alignment, cabin noise, suspension feel, tires, and trim wear more carefully than usual.
Pre-purchase inspection
- 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
- 2 Compare the dashboard range estimate with the EPA 305-mile rating after a full charge.
- 3 Confirm how much of the 8-year/100,000-mile battery warranty remains and whether it transfers.
- 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
- 5 Drive rough pavement, check door and hatch alignment, and listen for trim noise before you negotiate.
VIN status first This model has 11 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.
Complaint context This scan found 29 NHTSA complaint records (11.6 per 10K VINs, near industry average). Read the themes below before treating the raw count as the verdict.
Price anchor Current market range is $34,900-$37,475. Use that range to compare listings for the same trim, mileage, and condition.
Pricing & Market Value
Score Breakdown
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Vehicle Specifications
EVs at your price point that match or beat this trim
Price-gated peer set: vehicles within $28.9K–$43.4K market value (±20% of $36.2K). 2 outscore · 4 score within ±2. Mixed across makes — no "spend more, score better" comps.
Model Y
- ✓ Notably better build quality
- ✓ +5 mi more range
- ✓ 800V DC charging
e-tron S
- ✓ Notably better build quality
- ✓ Better bang-for-buck
Q8 e-tron
- ✓ Notably better build quality
- ✓ Better bang-for-buck
iX
- ✓ Different trade-offs at the same price
LYRIQ
- ✓ Different trade-offs at the same price
Model X
- ✓ Notably better build quality
- ✓ 800V DC charging
The federal $4,000 used-EV credit ended Sept 30, 2025.
But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.
Source & disclaimer
Dealers make ~$10,163 on the average car loan.
After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.
78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB
Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.
Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg
Financing is done. Only the sale price is on the table — and the dealer knows it.
Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy
Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.
"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending
A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.
That's 19 months of your car payment — handed to the dealer's finance department for nothing.
Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.
Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.
NHTSA Recalls (11)
DRIVE
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
A short-circuit in a high voltage battery increases the risk of a fire.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
A sudden increase in vehicle speed can increase the risk of a crash.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
An engine stall increases the risk of a crash.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
A driver's air bag that does not deploy as intended during a crash increases the risk of injury.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.
Check VIN status at NHTSA.govBMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.
An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.
Check VIN status at NHTSA.govNHTSA Complaints (29 total · 11.6 per 10K US vehicles · near industry average)
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear parking assist function malfunctioned. How was your safety or the safety of others put at risk? The car was expected to reverse park itself. Instead it never stopped going backwards an crashed into the wall at the end of the parking area. It was not able to recognize the presence of a wall (approx height 3 feet) and crashed into it. Has the problem been reproduced or confirmed by a dealer or independent service center? The BMW engineers stated that the were not able to reproduce the problem in their tests. I was told the 'black box' in the car was not able to show that there was any malfunction and it might be possible that I had pressed the accelerator manually resulting in the crash. However, I know this is not true. So in the end it became my word against theirs. No engineer ever called me to get more details about the crash - like how high the wall was, how much distance was there between the car and the wall when I engaged the auto-park feature etc. It appears to me that they were not really interested in investigating the incident but simply wanted to put it as a user error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The BMW engineers have claimed that they have inspected the car and its park assist systems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings. The reverse parking system worked perfectly fine when the parking lot had a full wall at the rear. It only malfunctioned when the wall height was partial (3 feet in this case)
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear parking assist function malfunctioned. How was your safety or the safety of others put at risk? The car was expected to reverse park itself. Instead it never stopped going backwards an crashed into the wall at the end of the parking area. It was not able to recognize the presence of a wall (approx height 3 feet) and crashed into it. Has the problem been reproduced or confirmed by a dealer or independent service center? The BMW engineers stated that the were not able to reproduce the problem in their tests. I was told the 'black box' in the car was not able to show that there was any malfunction and it might be possible that I had pressed the accelerator manually resulting in the crash. However, I know this is not true. So in the end it became my word against theirs. No engineer ever called me to get more details about the crash - like how high the wall was, how much distance was there between the car and the wall when I engaged the auto-park feature etc. It appears to me that they were not really interested in investigating the incident but simply wanted to put it as a user error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The BMW engineers have claimed that they have inspected the car and its park assist systems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings. The reverse parking system worked perfectly fine when the parking lot had a full wall at the rear. It only malfunctioned when the wall height was partial (3 feet in this case)
On 11/11 I was driving my vehicle and for the first time ever I received a error message in the vehicle of reduced driver steering. It said driving was still possible but take the vehicle to a dealer for evaluation when possible. This message popped up and went away the rest of the day and first half of the following day. I researched the message and apparently my make year and model have a known issue with the steering rack design that causes it to fail prematurely. There were many reports online of people getting this message and upon taking it to their local BMW they were told it was a known issue and the part would be replaced. So I scheduled an appointment at my local dealership for early December which was their first available. The following afternoon I went to drive a quick errand and go a new message saying steering greatly reduced. The power steering was completely gone. The car was nearly impossible to turn the wheel it took all the strength I could muster to do so as turning was nearly impossible. I drove it to the dealer as it was no longer safe to drive. The dealer told me that there was no recall on the part and because I'm 3 months and change out of warranty the replacement would not be covered. I am extremely upset. This is a known issue with this part, they have a new redesigned part that addresses the premature failure. I should absolutely not be responsible for having to pay for a part that was knowingly faulty.
On 11/11 I was driving my vehicle and for the first time ever I received a error message in the vehicle of reduced driver steering. It said driving was still possible but take the vehicle to a dealer for evaluation when possible. This message popped up and went away the rest of the day and first half of the following day. I researched the message and apparently my make year and model have a known issue with the steering rack design that causes it to fail prematurely. There were many reports online of people getting this message and upon taking it to their local BMW they were told it was a known issue and the part would be replaced. So I scheduled an appointment at my local dealership for early December which was their first available. The following afternoon I went to drive a quick errand and go a new message saying steering greatly reduced. The power steering was completely gone. The car was nearly impossible to turn the wheel it took all the strength I could muster to do so as turning was nearly impossible. I drove it to the dealer as it was no longer safe to drive. The dealer told me that there was no recall on the part and because I'm 3 months and change out of warranty the replacement would not be covered. I am extremely upset. This is a known issue with this part, they have a new redesigned part that addresses the premature failure. I should absolutely not be responsible for having to pay for a part that was knowingly faulty.
Error message: Changed Steering Effort, with message stating to bring to dealer. Is occurring regularly but not always.
Error message: Changed Steering Effort, with message stating to bring to dealer. Is occurring regularly but not always.
The car reports this message: Drive carefully. Changed steering effort. Have the problem checked by the service center.
The car reports this message: Drive carefully. Changed steering effort. Have the problem checked by the service center.
Intermittent and sudden "Changed Steering Effort" warning on dash every 2-3 vehicle starts. Steering effort is very noticeably increased. This is a known issue among all BMW iX owners, easily inspected, and BMW has swept this problem under the rug for too long and quietly replaced all the steering racks when the warning pops up. Fortunately for many, they're under the factory warranty. Unfortunately for me, I have had my car less than 2 years, and barely over the factory warranty on mileage. However, it is VERY concerning as many owners are getting their steering racks changed out at even under 10k miles. Yes, this can happen suddenly on the freeway at speed and I do believe is a safety issue. The problem can easily be reproduced and is a very typical problem on BMW iX's all over the US and globally as many owners on forums have been asking for help on this issue. The vehicle has been inspected by the dealer and their fix is to replace the entire steering rack. Yes, intermittent warnings. I hope NHTSA can get to the root of this and have BMW issue a recall for this steering rack issue, as our cars are very heavy and fast and if there are any sudden failures, it can be dangerous and fatal at highway speeds.
Intermittent and sudden "Changed Steering Effort" warning on dash every 2-3 vehicle starts. Steering effort is very noticeably increased. This is a known issue among all BMW iX owners, easily inspected, and BMW has swept this problem under the rug for too long and quietly replaced all the steering racks when the warning pops up. Fortunately for many, they're under the factory warranty. Unfortunately for me, I have had my car less than 2 years, and barely over the factory warranty on mileage. However, it is VERY concerning as many owners are getting their steering racks changed out at even under 10k miles. Yes, this can happen suddenly on the freeway at speed and I do believe is a safety issue. The problem can easily be reproduced and is a very typical problem on BMW iX's all over the US and globally as many owners on forums have been asking for help on this issue. The vehicle has been inspected by the dealer and their fix is to replace the entire steering rack. Yes, intermittent warnings. I hope NHTSA can get to the root of this and have BMW issue a recall for this steering rack issue, as our cars are very heavy and fast and if there are any sudden failures, it can be dangerous and fatal at highway speeds.
The steering rack on my under 2 year old BMW iX with ~21k miles needed to be replaced. The vehicle displayed an intermittent warning about increased steering effort and to contact my service center. Upon taking it in they diagnosed it as a steering rack issue. Before taking it in, internet searches suggest many other owners of 2022 BMW iXs are having similar failures for the last several months. Steering failure could easily cause a crash and significant injury or death if it happened at the wrong time. Having the rack fail on a car this new is worrisome.
The steering rack on my under 2 year old BMW iX with ~21k miles needed to be replaced. The vehicle displayed an intermittent warning about increased steering effort and to contact my service center. Upon taking it in they diagnosed it as a steering rack issue. Before taking it in, internet searches suggest many other owners of 2022 BMW iXs are having similar failures for the last several months. Steering failure could easily cause a crash and significant injury or death if it happened at the wrong time. Having the rack fail on a car this new is worrisome.
I just had the software update for this recall and it did not fix the problem.
I just had the software update for this recall and it did not fix the problem.
The contact owns a 2022 BMW IX. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that an unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 BMW IX. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that an unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
This vehicle was involved in a collision, none of the safety features worked. The front end collision warning did not go off. The automatic emergency braking did not engage. The Car jolted forward after the collision and did not stop, potentially risking another collision. The SOS or emergency collision BMW assist was not activated, there was no call from anyone from BMW after the accident. No warning lights or collision indicators went off prior to collision as they should have. This vehicle is puts the safety of others at risk if it fails to stop after a collision (regardless of the speed of impact) as well as quick acceleration post collision.
This vehicle was involved in a collision, none of the safety features worked. The front end collision warning did not go off. The automatic emergency braking did not engage. The Car jolted forward after the collision and did not stop, potentially risking another collision. The SOS or emergency collision BMW assist was not activated, there was no call from anyone from BMW after the accident. No warning lights or collision indicators went off prior to collision as they should have. This vehicle is puts the safety of others at risk if it fails to stop after a collision (regardless of the speed of impact) as well as quick acceleration post collision.
I have had 6-8 instances where the car "takes off" and accelerates without my touching the accelerator. It is not full-acceleration but strong enough that if a car was immediately in front of me - I might hit it. Hitting the brakes stops the acceleration and the car then drives normally. In all cases - the cruise control has been "off" and the unintended acceleration has occurred just after first starting up.
I have had 6-8 instances where the car "takes off" and accelerates without my touching the accelerator. It is not full-acceleration but strong enough that if a car was immediately in front of me - I might hit it. Hitting the brakes stops the acceleration and the car then drives normally. In all cases - the cruise control has been "off" and the unintended acceleration has occurred just after first starting up.
Under "B" drive mode which is the "one pedal driving" with automatic regenerative braking, occasionally when I release the pedal completely expecting the vehicle to slow down/stop, the vehicle instead will lunge forward. This has happened twice, thankfully at low speeds in a parking lot where I was able to slam on the brakes. On BMW forums, there are also others with the same issue so I figure it's not a fluke and I hope BMW addresses it as it is a bit scary and I have an infant in the car most of the time.
Under "B" drive mode which is the "one pedal driving" with automatic regenerative braking, occasionally when I release the pedal completely expecting the vehicle to slow down/stop, the vehicle instead will lunge forward. This has happened twice, thankfully at low speeds in a parking lot where I was able to slam on the brakes. On BMW forums, there are also others with the same issue so I figure it's not a fluke and I hope BMW addresses it as it is a bit scary and I have an infant in the car most of the time.
On September 1st 2022, under heavy rain, the rear bumper fell partially, and the part that was still attached to the car dragged it along with the cables, camera, sensors, etc. The car only notified a sensor cleaning malfunction. I kept driving when saw the sensor warning. There was no noise or indication of anything going on in the car. It was when another driver made gestures for me to stop, and told me that my bumper was dragging, when I learned the situation. The safety of others was at risk because only a small plastic pin was holding it, a tail light went God knows where and it could had hit other drivers in the highway. I don't know if the problem has been or not reproduced by BMW. I do know that Tesla cars, that have the same type of engine, had identified this problems in their cars. BMW USA was notified and they deny it. They allege that it was a "collision" what provoked this. There wasn't any collision, it was just water from the rain. This car has video capability for theft and collision and in its memory there is nothing about a collision or the event of the bumper falling. The theft/collision system is in fact working because when the towing service came to pick it up, it registered theft pictures. I went to the police first to make the report. This is the report number: Q2022-5-050-8951, the agent was Pablo A Morales #29480 at Mayaguez Police Station in Puerto Rico. Their phone number is (787) 832-9696. From there, the vehicle was sent directly to the BMW service center. They inspected it, in fact, they still have it. The car insurance representative just inspected it as well, yesterday morning. The only message that turned on was the sensor cleaning one, since it was raining, I assumed it was due to that. The message kept appearing. There were no other symptoms or messages.
On September 1st 2022, under heavy rain, the rear bumper fell partially, and the part that was still attached to the car dragged it along with the cables, camera, sensors, etc. The car only notified a sensor cleaning malfunction. I kept driving when saw the sensor warning. There was no noise or indication of anything going on in the car. It was when another driver made gestures for me to stop, and told me that my bumper was dragging, when I learned the situation. The safety of others was at risk because only a small plastic pin was holding it, a tail light went God knows where and it could had hit other drivers in the highway. I don't know if the problem has been or not reproduced by BMW. I do know that Tesla cars, that have the same type of engine, had identified this problems in their cars. BMW USA was notified and they deny it. They allege that it was a "collision" what provoked this. There wasn't any collision, it was just water from the rain. This car has video capability for theft and collision and in its memory there is nothing about a collision or the event of the bumper falling. The theft/collision system is in fact working because when the towing service came to pick it up, it registered theft pictures. I went to the police first to make the report. This is the report number: Q2022-5-050-8951, the agent was Pablo A Morales #29480 at Mayaguez Police Station in Puerto Rico. Their phone number is (787) 832-9696. From there, the vehicle was sent directly to the BMW service center. They inspected it, in fact, they still have it. The car insurance representative just inspected it as well, yesterday morning. The only message that turned on was the sensor cleaning one, since it was raining, I assumed it was due to that. The message kept appearing. There were no other symptoms or messages.
When the car is being driven in B mode (one pedal driving for EVs) and is going around a turn, the car rapidly randomly accelerated. This has happened 2 times.
When the car is being driven in B mode (one pedal driving for EVs) and is going around a turn, the car rapidly randomly accelerated. This has happened 2 times.
Continually get a power loss error while driving and accelerating. Took to BMW dealership and not able to clear error after having the car for a over month.
Continually get a power loss error while driving and accelerating. Took to BMW dealership and not able to clear error after having the car for a over month.
Drivetrain malfunction, vehicle would not accelerate properly
Drivetrain malfunction, vehicle would not accelerate properly
I am writing to report a serious safety concern regarding the 2022 BMW iX, specifically related to the malfunction of its safety system due to the software provided by Green Hill Software. This issue has resulted in multiple instances where the safety system of the vehicle locked up, putting drivers, passengers, and other road users at significant risk of accidents. On several occasions, while operating my 2022 BMW iX, I have experienced sudden and unexpected failures in the safety system. These failures have occurred during critical moments of driving, where the vehicle's safety systems are relied upon to prevent accidents and protect occupants. The incidents have almost led to accidents, causing severe distress and endangerment to myself and others on the road. Upon investigation, it has been identified that the fault lies within the software provided by Green Hill Software, which is integral to the functioning of the vehicle's safety systems. Despite attempts to rectify the issue through software updates and dealership interventions, the problem persists, posing an ongoing threat to the safety of BMW iX drivers and the public at large. I urge the NHTSA to investigate this matter thoroughly and take appropriate action to address the safety concerns associated with the software provided by Green Hill Software in the 2022 BMW iX. It is imperative that swift action is taken to make sure the safety and well-being of all motorists and pedestrians affected by this issue. Furthermore, I request that NHTSA liaise with BMW and Green Hill Software to implement a comprehensive solution to rectify the software-related safety issues in the affected vehicles promptly. This may involve recalls, software updates, or other corrective measures necessary to mitigate the risks posed by the faulty software.
I am writing to report a serious safety concern regarding the 2022 BMW iX, specifically related to the malfunction of its safety system due to the software provided by Green Hill Software. This issue has resulted in multiple instances where the safety system of the vehicle locked up, putting drivers, passengers, and other road users at significant risk of accidents. On several occasions, while operating my 2022 BMW iX, I have experienced sudden and unexpected failures in the safety system. These failures have occurred during critical moments of driving, where the vehicle's safety systems are relied upon to prevent accidents and protect occupants. The incidents have almost led to accidents, causing severe distress and endangerment to myself and others on the road. Upon investigation, it has been identified that the fault lies within the software provided by Green Hill Software, which is integral to the functioning of the vehicle's safety systems. Despite attempts to rectify the issue through software updates and dealership interventions, the problem persists, posing an ongoing threat to the safety of BMW iX drivers and the public at large. I urge the NHTSA to investigate this matter thoroughly and take appropriate action to address the safety concerns associated with the software provided by Green Hill Software in the 2022 BMW iX. It is imperative that swift action is taken to make sure the safety and well-being of all motorists and pedestrians affected by this issue. Furthermore, I request that NHTSA liaise with BMW and Green Hill Software to implement a comprehensive solution to rectify the software-related safety issues in the affected vehicles promptly. This may involve recalls, software updates, or other corrective measures necessary to mitigate the risks posed by the faulty software.
I a not certain how to report this incident but I received a text alert from a local car dealership that there was a vehicle recall of my front grill due to failure of a device that is supposed to unfreeze ice from that part which is experiencing a failure. Since this is a major BMW Dealership, I did not question the validity, I merely scheduled the repair. When I arrived there was no promised loaner car and I was angered that I had cleared my busy morning and there was no way I could also clear my afternoon to wait for my car so I ordered a Lyft to take me home. Then, I became suspicious when I was informed that they did an inspection of my 2022 vehicle and presented a list of repairs, I did no sign any authorizations allowing them to do anything to my vehicle. I told them to do only the recall repair and then I looked up my vin and became aware that there was no safety recall outstanding on my vehicle and never anything concerning icing of the grill. Now I need to pick my vehicle up and I am i fear of what they may have done to my vehicle.
I a not certain how to report this incident but I received a text alert from a local car dealership that there was a vehicle recall of my front grill due to failure of a device that is supposed to unfreeze ice from that part which is experiencing a failure. Since this is a major BMW Dealership, I did not question the validity, I merely scheduled the repair. When I arrived there was no promised loaner car and I was angered that I had cleared my busy morning and there was no way I could also clear my afternoon to wait for my car so I ordered a Lyft to take me home. Then, I became suspicious when I was informed that they did an inspection of my 2022 vehicle and presented a list of repairs, I did no sign any authorizations allowing them to do anything to my vehicle. I told them to do only the recall repair and then I looked up my vin and became aware that there was no safety recall outstanding on my vehicle and never anything concerning icing of the grill. Now I need to pick my vehicle up and I am i fear of what they may have done to my vehicle.
Power loss, dash went black and loss of drive power. This failure has occurred twice and I more fully documented each failure to BMW. When was the last time this occurred? August 28th 2. GPS error, vehicle speed limit showed 25 under all conditions while actual speed showed correctly. When was the last time this occurred? Early August 3. Side collision system failures. Either fails entirely and indicates no vehicles on either side or will randomly indicate the presence of vehicles when they are not there. Other times it will function correctly. This has happened multiple times now. When was the last time this occurred? October 7th 4. Driver assistance errors pop as a multiple page error on the infotainment for no apparent reason a. On 217 an error message was displayed on the screen and heads up display saying Driver Assistance Limited. The message was longer but that’s all I could read driving in traffic. Conditions could not be more ideal and literally just left service with a freshly washed vehicle so not sure what the failure could be. I think this message is meant to occur if the cameras aren’t working or are obstructed by dirt, extreme weather etc. This message will display if the system has anything that prevents parameters from being met, this is something that will come up from time to time. 5. Assisted driving turned itself on and set a speed of 37 MPH When was the last time this occurred? August 5th 6. Automatic window stopped working despite the activation point still showing setup and active. Checked settings and tried it a few times and it just stopped working but settings look correct. It had previously been working. When was the last time this occurred? In the last week. 7. BMW assistant failures on about 3 of 4 commands. Only the mic button will activate the assistant as the voice activation stopped working. Making calls, navigation, turning off steering wheel heat, turning on massage seat all failed 1-3
Power loss, dash went black and loss of drive power. This failure has occurred twice and I more fully documented each failure to BMW. When was the last time this occurred? August 28th 2. GPS error, vehicle speed limit showed 25 under all conditions while actual speed showed correctly. When was the last time this occurred? Early August 3. Side collision system failures. Either fails entirely and indicates no vehicles on either side or will randomly indicate the presence of vehicles when they are not there. Other times it will function correctly. This has happened multiple times now. When was the last time this occurred? October 7th 4. Driver assistance errors pop as a multiple page error on the infotainment for no apparent reason a. On 217 an error message was displayed on the screen and heads up display saying Driver Assistance Limited. The message was longer but that’s all I could read driving in traffic. Conditions could not be more ideal and literally just left service with a freshly washed vehicle so not sure what the failure could be. I think this message is meant to occur if the cameras aren’t working or are obstructed by dirt, extreme weather etc. This message will display if the system has anything that prevents parameters from being met, this is something that will come up from time to time. 5. Assisted driving turned itself on and set a speed of 37 MPH When was the last time this occurred? August 5th 6. Automatic window stopped working despite the activation point still showing setup and active. Checked settings and tried it a few times and it just stopped working but settings look correct. It had previously been working. When was the last time this occurred? In the last week. 7. BMW assistant failures on about 3 of 4 commands. Only the mic button will activate the assistant as the voice activation stopped working. Making calls, navigation, turning off steering wheel heat, turning on massage seat all failed 1-3
The contact owns a 2022 BMW IX. The contact stated that the wife started the vehicle while parked in the garage. The wife exited the vehicle to retrieve an item and left the front driver's door open. Moments later the vehicle drove in reverse out of the garage and across the street and crashed into the neighbor's parked vehicle. The contact indicated that during the failure the collision avoidance system did not activate. No injuries were reported. The vehicle was later taken to the local dealer who was unable to determine the cause of the failures. The manufacturer was contacted regarding the failure. The failure mileage was 16,000.
The contact owns a 2022 BMW IX. The contact stated that the wife started the vehicle while parked in the garage. The wife exited the vehicle to retrieve an item and left the front driver's door open. Moments later the vehicle drove in reverse out of the garage and across the street and crashed into the neighbor's parked vehicle. The contact indicated that during the failure the collision avoidance system did not activate. No injuries were reported. The vehicle was later taken to the local dealer who was unable to determine the cause of the failures. The manufacturer was contacted regarding the failure. The failure mileage was 16,000.
I was traveling on 6/12 at approximately 4:30 AM at around 65 MPH when I received a warning message something to the effect of “emergency system malfunction - vehicle will now stop”. I lost all throttle and the vehicle slowed to a stop. Due to the lack of other vehicles present at the time, I was able to get to the side of the road before the vehicle completely stopped. I restarted the vehicle and it seemed to operate normally, but I took the vehicle to the service center to diagnose the problem because it could have caused a serious accident in heavier traffic. When I checked the vehicle in, the service advisor stated that it seemed like a serious issue and they would want to get BMW involved directly, but when they had it “ready” for me two days later, all they had done is attempt to pull trouble codes and couldn’t tell me if it was safe to drive or not. They did provide me a loaner at the time and I have attempted to get the dealership to diagnose this issue, but to date they have not provided me with any information about it after having the vehicle for about one week. I contacted BMW North America Customer Relations and explained the problems with the dealership and asked about the mechanical failure and whether I should be concerned/take it to another dealership/etc. They stated that they don’t get involved with the dealership service departments and were generally unhelpful. I stressed that this could be a serious safety issue, but I didn’t get the sense they were interested in getting to the bottom of what happened and whether it was in fact a serious safety issue.
I was traveling on 6/12 at approximately 4:30 AM at around 65 MPH when I received a warning message something to the effect of “emergency system malfunction - vehicle will now stop”. I lost all throttle and the vehicle slowed to a stop. Due to the lack of other vehicles present at the time, I was able to get to the side of the road before the vehicle completely stopped. I restarted the vehicle and it seemed to operate normally, but I took the vehicle to the service center to diagnose the problem because it could have caused a serious accident in heavier traffic. When I checked the vehicle in, the service advisor stated that it seemed like a serious issue and they would want to get BMW involved directly, but when they had it “ready” for me two days later, all they had done is attempt to pull trouble codes and couldn’t tell me if it was safe to drive or not. They did provide me a loaner at the time and I have attempted to get the dealership to diagnose this issue, but to date they have not provided me with any information about it after having the vehicle for about one week. I contacted BMW North America Customer Relations and explained the problems with the dealership and asked about the mechanical failure and whether I should be concerned/take it to another dealership/etc. They stated that they don’t get involved with the dealership service departments and were generally unhelpful. I stressed that this could be a serious safety issue, but I didn’t get the sense they were interested in getting to the bottom of what happened and whether it was in fact a serious safety issue.
It took them 6 weeks to replace the battery component that was part of the recall. My car was unable to be driven during this timeframe. Under my state lemon laws I am eligible for a car buyback from BMW as it was out of service over 30 days. I registered a request for this through BMW corporate and it was denied by them.
It took them 6 weeks to replace the battery component that was part of the recall. My car was unable to be driven during this timeframe. Under my state lemon laws I am eligible for a car buyback from BMW as it was out of service over 30 days. I registered a request for this through BMW corporate and it was denied by them.
The contact owns a 2022 BMW IX. The contact received notification of NHTSA Campaign Number: 22V541000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the battery power capacity had decreased. Additionally, the contact noticed a burning odor inside the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was offered. The failure mileage was approximately 3,900. VIN tool confirms parts not available.
The contact owns a 2022 BMW IX. The contact received notification of NHTSA Campaign Number: 22V541000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the battery power capacity had decreased. Additionally, the contact noticed a burning odor inside the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was offered. The failure mileage was approximately 3,900. VIN tool confirms parts not available.
The contact owns a 2022 BMW IX. The contact stated that three weeks after purchasing the vehicle, he was informed by the dealer that the vehicle was included in NHTSA Campaign Number: 22V541000 (Electrical System) and that parts to do the recall repair was unavailable. The vehicle was towed to the dealer and remained in their possession. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 BMW IX. The contact stated that three weeks after purchasing the vehicle, he was informed by the dealer that the vehicle was included in NHTSA Campaign Number: 22V541000 (Electrical System) and that parts to do the recall repair was unavailable. The vehicle was towed to the dealer and remained in their possession. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 BMW IX. The contact stated that under certain circumstances, while driving approximately 65 MPH, the automatic safety feature indicated a false emergency stop. The contact stated that while at a stop light, the vehicle made a false detection and the Interrupted Assisted Driving warning light illuminated indicating that the contact’s hands were not on the steering wheel; however, the contact stated that his hands were positioned at the bottom of the steering wheel. The contact then stated that he had to increase acceleration to override the system when the vehicle then engaged the automatic braking system. The contact stated that he navigated the vehicle off the road to shut off the engine. The contact then stated that he was able to reboot the system and took the vehicle to the dealer where the assisted plus was disengaged, and the contact was advised to call the NHTSA Hotline. The contact stated that the dealer was not equipped to diagnose the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.
The contact owns a 2022 BMW IX. The contact stated that under certain circumstances, while driving approximately 65 MPH, the automatic safety feature indicated a false emergency stop. The contact stated that while at a stop light, the vehicle made a false detection and the Interrupted Assisted Driving warning light illuminated indicating that the contact’s hands were not on the steering wheel; however, the contact stated that his hands were positioned at the bottom of the steering wheel. The contact then stated that he had to increase acceleration to override the system when the vehicle then engaged the automatic braking system. The contact stated that he navigated the vehicle off the road to shut off the engine. The contact then stated that he was able to reboot the system and took the vehicle to the dealer where the assisted plus was disengaged, and the contact was advised to call the NHTSA Hotline. The contact stated that the dealer was not equipped to diagnose the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.
Hello, I bought this Vehicle from Bridgewater BMW on Aug 22 in New Jersey and the very next day got a call from Roshad Petteway of BMW NA about the recall for the battery and had it towed back to the dealership. BMW Failed to notify the Dealer as they were unaware of the recall and sole me a recalled vehicle which Iam paying the loan with no vehicle now.
Hello, I bought this Vehicle from Bridgewater BMW on Aug 22 in New Jersey and the very next day got a call from Roshad Petteway of BMW NA about the recall for the battery and had it towed back to the dealership. BMW Failed to notify the Dealer as they were unaware of the recall and sole me a recalled vehicle which Iam paying the loan with no vehicle now.
Cruise control malfunction. Multiple times brining you to dealership.
Cruise control malfunction. Multiple times brining you to dealership.
I ordered BMW ix50 in 10/1/21, got delivered on 05/20/22. Only after 39 days on 06/08/22 and about 1000 miles BMW stopped running and I called BMW roadside assistance to take to the dealership. The car was “fixed” and picked-up back from the dealership on 07/06/22. The reason was given from Gwinnett dealer that “software upgrade” needed and “was fixed”. Again on 7/15 evening when I was coming after getting battery 80% charged, I was driving and the car suddenly died while in motion. I tried to restart the engine but I couldn’t start the engine. Left side hazard light also stopped blinking. (Videos available) I could have died by the traffic in this scenario. Many people can be easily at high risk due to this unmanageable BMW problem and can even die. BMW dealer text me on 07/19/22 that “BMW has let us know that they want us to replace the Electronic Memory Module on your vehicle. That part is coming in from Germany. As of today there is not an estimate for when the part should come in.” So, do BMW knows what is actually wrong and how long it will take it fix brand new BMW ix EV? This is the story of the famous German carmaker. (1) Why car was released on 07/6/22 when “fix” was not done right? (2) How the brand new car engine die suddenly while in motion? (2) Do BMW understand the risk factor of these kind of incidents? (3) Why BMW introduced ix-50 EV model in USA market when the car is complete disaster? (4) Both the times of breakdown, we do not have a loaner’s car, even after spending $110,000! I felt that I became guinea pig for the inefficiency and lake of expertly of BMW in EV. My friends and everyone trust in BMW is shaky. I booked ix last year, because we trusted BMW, we were thrilled, and this supposed to be gift for our someone. Bad performance on ix EV can is not good for already declining sales of regular BMW products and EVs.
I ordered BMW ix50 in 10/1/21, got delivered on 05/20/22. Only after 39 days on 06/08/22 and about 1000 miles BMW stopped running and I called BMW roadside assistance to take to the dealership. The car was “fixed” and picked-up back from the dealership on 07/06/22. The reason was given from Gwinnett dealer that “software upgrade” needed and “was fixed”. Again on 7/15 evening when I was coming after getting battery 80% charged, I was driving and the car suddenly died while in motion. I tried to restart the engine but I couldn’t start the engine. Left side hazard light also stopped blinking. (Videos available) I could have died by the traffic in this scenario. Many people can be easily at high risk due to this unmanageable BMW problem and can even die. BMW dealer text me on 07/19/22 that “BMW has let us know that they want us to replace the Electronic Memory Module on your vehicle. That part is coming in from Germany. As of today there is not an estimate for when the part should come in.” So, do BMW knows what is actually wrong and how long it will take it fix brand new BMW ix EV? This is the story of the famous German carmaker. (1) Why car was released on 07/6/22 when “fix” was not done right? (2) How the brand new car engine die suddenly while in motion? (2) Do BMW understand the risk factor of these kind of incidents? (3) Why BMW introduced ix-50 EV model in USA market when the car is complete disaster? (4) Both the times of breakdown, we do not have a loaner’s car, even after spending $110,000! I felt that I became guinea pig for the inefficiency and lake of expertly of BMW in EV. My friends and everyone trust in BMW is shaky. I booked ix last year, because we trusted BMW, we were thrilled, and this supposed to be gift for our someone. Bad performance on ix EV can is not good for already declining sales of regular BMW products and EVs.
1. The rear wiper has a frame made of plastic, with a simple T shaped connector. I have found it laying in my driveway 4 times now, and have only owned this 2022 BMW iX since November. If there is any resistance at all when you turn the wiper on, like some snow or frost, the T shaped connector will un-click, the wiper will tip sideways, and fall off the car. This could happen at speed if you engage the wiper with ANYTHING on your back window and could fly into the car behind you (have not experienced this yet...). 2, The Adaptive Braking can engage in very weird situations. Driving south on Rt 3 in New Hampshire (the Everett Turnpike, I think it's called) after dark between exit 5 and exit 4, I was in the middle of Rt 3's three lanes with NO traffic around me at all. The iX decelerated suddenly by about 15-20 mph, so thank god no vehicles behind me! Realized at that point what had happened - Rt 3 curves left at this point as you are heading south. At this spot, the Exit 4 ramp goes straight off the road at an angle. The ramp is short and quickly comes to a set of traffic lights. This traffic light is right at the height of Rt 3, as the ramp dips somewhat for this exit, so the traffic lights are at the height of car brake lights at this point. The traffic lights were red and there were 6 or 7 cars braked showing red brake lights. I believe the BMW iX adaptive braking incorrectly engaged at this point, thinking this was traffic that was on Rt 3 and that the BMW iX needed to stop for it. This traffic was actually 300 - 400 yards down the ramp, but the adaptive braking engaged strongly to 'avoid a collisioin'.
1. The rear wiper has a frame made of plastic, with a simple T shaped connector. I have found it laying in my driveway 4 times now, and have only owned this 2022 BMW iX since November. If there is any resistance at all when you turn the wiper on, like some snow or frost, the T shaped connector will un-click, the wiper will tip sideways, and fall off the car. This could happen at speed if you engage the wiper with ANYTHING on your back window and could fly into the car behind you (have not experienced this yet...). 2, The Adaptive Braking can engage in very weird situations. Driving south on Rt 3 in New Hampshire (the Everett Turnpike, I think it's called) after dark between exit 5 and exit 4, I was in the middle of Rt 3's three lanes with NO traffic around me at all. The iX decelerated suddenly by about 15-20 mph, so thank god no vehicles behind me! Realized at that point what had happened - Rt 3 curves left at this point as you are heading south. At this spot, the Exit 4 ramp goes straight off the road at an angle. The ramp is short and quickly comes to a set of traffic lights. This traffic light is right at the height of Rt 3, as the ramp dips somewhat for this exit, so the traffic lights are at the height of car brake lights at this point. The traffic lights were red and there were 6 or 7 cars braked showing red brake lights. I believe the BMW iX adaptive braking incorrectly engaged at this point, thinking this was traffic that was on Rt 3 and that the BMW iX needed to stop for it. This traffic was actually 300 - 400 yards down the ramp, but the adaptive braking engaged strongly to 'avoid a collisioin'.
The design of the front drivers and passenger seat includes a hard insert right in the center of the headrest. My wife's head directly hits this hard insert when she is sitting normally in the seat. We are very concerned that in the event of an accident, she would suffer a serious head injury.
The design of the front drivers and passenger seat includes a hard insert right in the center of the headrest. My wife's head directly hits this hard insert when she is sitting normally in the seat. We are very concerned that in the event of an accident, she would suffer a serious head injury.
What Owners Are Saying
"#5· Apr 21, 2025 My 2023 ix50 is a champ as far as range goes. One trip during the warm months gave me an estimated range of 461 miles at the start, and I charged after driving 429 miles and showing 10% left. I average 3.2-3.6 miles per kw hour, slightly less in the winter, where my lowest range was 320 miles on a near zero F day. FWIW, I only charge 2-3 times per week, but always to 100% and drive it early in the day after the charge. My BMW tech says this is fine as long as you don't leave it fully charged for a long time. (I did this with my previous vehicle, 2019 Audi etron and after 3 years battery degradation was only 2-3% in a test). I only charge when it goes below 35-40% and I avoid using DC chargers unless absolutely necessary (road trip). As a data point, I have the 21 inch wheels and EPA on my car is 305."
"I would like to know what the average real-world results are alongside information on using different analytic techniques to optimize efficiency, so thanks in advance. #1· Apr 17, 2025 Fine Drives delivered my new iX 2024 xDrive50 a couple of weeks ago, and I have been loving every minute of driving it as the tech and infotainment is great and the interiors feel like a luxury lounge. I would love to hear from you all on something. What is the real-world range you are getting on a full charge? BMW rates their range around 300 miles, but that gets impacted for the weather, driving style, and tire type. For me the Northeast does pose a problem with cold temperatures, but I have averaged around 260 miles. I am actively exploring performance monitoring tools with Power BI . What is Power BI?and how can I leverage it to visualize charging sessions and consumption patterns – being one of them. I would like to know what the average real-world results are alongside information on using different analytic techniques to optimize efficiency, so thanks in advance."
"The range does indeed vary depending on many factors: speed, weight of car (number of passengers, luggage), wind, elevation changes, weather. I leave my car plugged in to level 2 charging in my garage and never think about range. I never even glance at gas stations any more or check the price per gallon. For around-town driving, it’s irrelevant. Last month, I drove 2500 miles at 2.5, which included a road trip across windy Nebraska and up the mountains of Colorado. Last September I had 3.2 and logged only 600 miles of errands around town. The BMW app is great for showing efficiency. They compare your miles driven and efficiency to their iX fleet, and let you access historical data for comparison. I really like this capability. For home charging, I use the Emporia charger, and its accompanying app shows charging sessions and lets me calculate the cost of electricity based on my home rate."
"- IMG\_9369.png #11· Apr 29, 2025 Even after 2 years of ownership it’s still always an irrational thrill to see that number sometimes exceed 400!! 😂🥰😄 - Arial - Book Antiqua - Courier New - Georgia - Tahoma - Times New Roman - Trebuchet MS - Verdana Post Reply BMW iX General Discussion Forum Excaliber Jun 25, 2023"
"My nightmare experience with BMW iX reliability and customer service. *Rant* I was one of the first to jump into an iX back in 2022 and while it’s been the nicest car I’ve ever owned, it has also been nothing but trouble. NINE recalls, multiple high-voltage system failures (brush motors were such a bad idea), and long repair delays made ownership a headache. I know is the first model of a new brand but I never expected it to be this bad. Despite these major issues, BMW refused to offer any goodwill assistance when I requested a buyback, trade support, or literally any type of compensation. Unfortunately, it was past the lemon law cutoff in CA. I expected better from a premium brand, but BMW’s lack of accountability and poor customer service have convinced me to never buy from them again. If you’re considering an iX or any BMW EV, think twice—because if you run into issues, you’re on your own. Has anyone else had similar experiences?"
"I am unable to get the update to install on my 2022 iX50. It shows available. 20 to 30 attempts. Used wifi to download the file to the phone, used cellular, tethered it to another device to perform the download. Every single time, it shows the update, downloads it to the phone, starts the transfer, and somewhere between the car saying preparing and 20% to 40% (there is no progress meter showing on the phone side). then I get upgrade aborted, and no available update for a short period.. then rince and repeat. Tried doing it parked, while driving, while charging, every which way I can think of. Lastly, I did a factory reset and tried to install the update after setting up my phone and resyncing my BMW profile. No joy, and no time to go to the dealer as I leave for Florida (from DC Metro area) in about 3 hours (who needs sleep....). I guess for this trip I'll stick with EA (which I used with my previous Audi Etron... RIP (story for another day, but it died a messy death)). #12· Dec 21, 2025 If you have an adapter, you will be able to charge at Tesla stations using the Tesla app; I've done it. The challenges:"
"Feedback from the "I" Geniuses is that this software has experienced problems with some cars (currently pushed to over 30k vehicles I understand, with call-in reports of failure in less than 50, but that of course only represents the contacts). Software begins transfer and proceeds to anywhere from 19-46% and then halts. If your car experiences this, it will not improve, and you wont be able to force an update. Software engineers are aware and looking for a solution, but not likely to appear as an OTA over the holidays (dealerships closed, possibility of bricking cars), so I wouldn't look for an update before next year (2026). If you really, _really_ want to update, your dealership might be able to accommodate, but they are under no obligation to do so and may charge if they do. You can call the BMW i Hotline at 1-800-831-1117 to report a problem and ensure your car is on the list, but of course we may be on v01/2026.XX by the time it's resolved.... #25· Dec 23, 2025\\ \\ \\ (Edited)"
"Sorry to hear about your experiences. I, too, bought a 2022 iX in September 2022 and almost immediately was in the shop for 31 days due to battery recall. This was followed by three others in the next 6-9 months. While the car was ultimately fixed and operating as expected, I was worried about the future. My dealer, South Bay BMW provided horrible customer service and could not guarantee loaner cars, so I called the Lemon Law lawyers and about a year later (June 2024), bmw bought my car back. I now lease a 2025 iX and am much happier! I do not see how your situation does not qualify. I Have you contacted the Lemon Law Lawyers? I highly recommend that you do!"
Showing 8 of 44 owner excerpts (sorted by sentiment strength)