2024 Mercedes-Benz EQB 350 4matic

2024 Mercedes-Benz EQB 350 4matic

Premium Electric SUV · AWD

207 mi 60 kWh 288 hp NMC CCS1 100 kW DC 2 recalls 8 complaints · 10/10K 6/10 value
60 /100
TrimIndex Score

Based on battery health, build quality, owner data, EPA range, and market pricing

Below average for 2024 EV Compact SUVs (class avg 68)

Personalize this score
Is a low score bad?
Not always. A low score flags items to verify before buying — and often signals stronger value, since heavier discounts already price the risk in. See TrimIndex’s pre-purchase inspection →
Sourced from: NHTSA· EPA· KBB· J.D. Power ·3 Reddit threads ·13 forum excerpts

Last scanned 22 days ago

Buyer brief · 285 words

The 2024 Mercedes-Benz EQB 350 4matic comes with 207 miles of EPA range, 100 kW fast charging and a 60 kWh battery, and a do-not-drive recall is in play, so VIN status comes before everything else.

Score read

A 60/100 makes this a high-risk buy. The useful split is software and driver-assist score at 100/100 versus range and efficiency score at 37/100. On Reddit, owners keep flagging the same two issues: range and battery degradation. If the seller cannot show recall completion, price that risk or move on.

Price context

Bring your own comps Pull current comps before negotiating

The original sticker was $60,650. Used pricing varies by miles, condition, and how this model is moving in the market; pull a current KBB Fair Purchase or Edmunds True Market Value for this exact trim and anchor your offer there, not the sticker.

Who this is for

✓ Good for

  • Weekend driver Performance, fun, low mileage

✗ Avoid if you are a

  • Daily commuter ≤50 mi/day, predictable charging
  • Family hauler 3+ kids, cargo, towing
  • Road tripper Long trips, needs DC fast network

Gotchas

  • Serviceable Recall paperwork has to match the exact VIN.

    Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.

  • Built in Range is the easy place to overbuy this trim (37/100).

    Mitigation Check your commute, winter margin, and fast-charge plan before you assume the EPA number fits your use.

  • Verify Current market pricing is not confirmed well enough for this trim.

    Mitigation Compare KBB, J.D. Power, and live listings for the same trim before treating price as a buying signal.

Pre-purchase inspection

  • 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
  • 2 Compare the dashboard range estimate with the EPA 207-mile rating after a full charge.
  • 3 Confirm how much of the 10-year/155,000-mile battery warranty remains and whether it transfers.
  • 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
  • 5 Map your normal highway route and winter margin against the EPA range before you treat it as a road-trip car.
TrimIndex Intelligence
Synthesized 9 days ago
8 NHTSA Complaints 10 per 10K VINs · near industry average
2 Recall Campaigns
3 Reddit Threads r/MercedesEQ
13 Forum Excerpts avg -0.17 sentiment

VIN status first This model has 2 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.

Complaint context This scan found 8 NHTSA complaint records (10 per 10K VINs, near industry average). Read the themes below before treating the raw count as the verdict.

Price anchor Current market range is $26,464-$39,004. Use that range to compare listings for the same trim, mileage, and condition.

Analyzed by TrimIndex Data Engine · Scoring methodology →

Pricing & Market Value

Original MSRP $60,650 When new (2024)
Current Market Value $26,464 – $39,004 Composite from KBB & J.D. Power
▼ 46% below original MSRP
6 / 10
Value-to-Score Ratio
Good deal

A60-rated trim trading 46% below MSRP. Higher discounts on higher-quality vehicles score better — this signal is orthogonal to the TrimIndex composite, not part of it.

KBB
Fair Purchase Price
J.D. Power
Consumer Verified™
$32,734 Verified Fair Price

Score Breakdown

What matters most to you?

Drag the sliders to prioritize what you care about. Your TrimIndex Score recalculates instantly.

Your Score
60
/100
Battery Health
78
Weight29%
Owner Satisfaction
50
Weight24%
Build Quality
41
Weight18%
Range & Efficiency
37
Weight18%
Software & Tech
100
Weight11%

Vehicle Specifications

207
miles
EPA Range
60
kWh
Battery
288
hp
Horsepower
38.8
kWh/100mi
Efficiency
AWD
 
Drivetrain
Peers in the same budget · higher or similar score

EVs at your price point that match or beat this trim

Price-gated peer set: vehicles within $26.2K–$39.3K market value (±20% of $32.7K). 5 outscore · 1 score within ±2. Mixed across makes — no "spend more, score better" comps.

Higher score Similar ±2
Higher score +7 vs your pick
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67 / 100
Near class average
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Range
312 mi
Market
$33.6K
+$0.8K
Why it beats your pick
  • Notably better build quality
  • +105 mi more range
  • Better safety score
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Higher score +12 vs your pick
2025 Nissan ARIYA
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ARIYA

EVOLVE+ FWD 87kWh
72 / 100
Near class average
TrimIndex composite
Range
289 mi
Market
$37.5K
+$4.7K
Why it beats your pick
  • Notably better build quality
  • Stronger safety record
  • +82 mi more range
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Higher score +7 vs your pick
2024 Genesis GV60
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GV60

Standard
67 / 100
Near class average
TrimIndex composite
Range
294 mi
Market
$30.1K
−$2.6K
Why it beats your pick
  • Notably better build quality
  • Better safety score
  • +87 mi more range
See full breakdown
Similar score =0 vs your pick
2024 Mercedes-Benz EQB
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250 Plus
60 / 100
Near class average
TrimIndex composite
Range
251 mi
Market
$32.7K
same price
Worth comparing
  • +44 mi more range
See full breakdown
Higher score +9 vs your pick
2025 Volvo EC40
2025 Volvo

EC40

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69 / 100
Near class average
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Range
268 mi
Market
$27.7K
−$5.0K
Why it beats your pick
  • Notably better build quality
  • +61 mi more range
  • Better safety score
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Higher score +11 vs your pick
2025 Subaru Solterra
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71 / 100
Near class average
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Range
222 mi
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Why it beats your pick
  • Notably better build quality
  • Stronger safety record
  • +15 mi more range
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Used-EV incentive finder

The federal $4,000 used-EV credit ended Sept 30, 2025.

But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.

Source & disclaimer
SourceData compiled April 2026 from each state's administering agency.
DisclaimerProgram rules change. TrimIndex is not a tax advisor — confirm eligibility with your state's issuing agency before purchase.
The Financing Room · What Actually Happens

Dealers make ~$9,535 on the average car loan.

After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.

01 · Without pre-approval
+$1,099
Rate markup

78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB

With pre-approval ↓
Rate is already locked

Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.

02 · Without pre-approval
+$1,800
"What's your monthly budget?"

Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg

With pre-approval ↓
One number to negotiate

Financing is done. Only the sale price is on the table — and the dealer knows it.

03 · Without pre-approval
+$1,775
GAP + extended warranty upsell

Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy

With pre-approval ↓
You can shop it or skip it

Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.

04 · Without pre-approval
+$4,861
Yo-yo / spot delivery

"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending

With pre-approval ↓
Financing already closed

A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.

You overpay
~$9,535

That's 20 months of your car payment — handed to the dealer's finance department for nothing.

Your cost to get pre-approved
$0

Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.

Lock your rate before you go to the lot.
Soft pull only No SSN required Works at any dealer

Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.

NHTSA Recalls (2)

DO NOT
DRIVE
Feb 2026
Electrical System — Propulsion System — Traction Battery
Campaign #26V073000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

A vehicle fire while parked or driving can increase the risk of injury.

Check VIN status at NHTSA.gov
DO NOT
DRIVE
Feb 2025
Electrical System — Propulsion System — Traction Battery
Campaign #25V050000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

A vehicle fire while parked or driving can increase the risk of injury.

Check VIN status at NHTSA.gov

NHTSA Complaints (8 total · 10 per 10K US vehicles · near industry average)

6
Battery
2
Safety
Severity 1 Cosmetic 2 Minor 3 Repeat Visit 4 Stranding 5 Crash / Injury
Frequency Isolated report Emerging pattern Common pattern
5
Battery Feb 22, 2026

At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle crossing curbs and approaching fixed objects. No warning lights illuminated. The vehicle continued accelerating without driver input and struck and knocked down a fixed light pole. After the impact, the vehicle continued moving forward until I immediately slammed on the brake and brought it to a stop in the middle of the adjacent roadway. No orange cones or warning devices were present prior to the incident. Any cones visible in photos were placed after the collision by responders for safety and traffic control. The sudden acceleration and complete lack of safety-system response occurred during a low-speed parking maneuver where the vehicle should not have accelerated beyond idle speed.

Common Crash involved ODI #11720017
5
Battery Jan 3, 2026

At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3–5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle crossing curbs and approaching fixed objects. No warning lights illuminated. The vehicle continued accelerating without driver input and struck and knocked down a fixed light pole. After the impact, the vehicle continued moving forward until I immediately slammed on the brake and brought it to a stop in the middle of the adjacent roadway. No orange cones or warning devices were present prior to the incident. Any cones visible in photos were placed after the collision by responders for safety and traffic control. The sudden acceleration and complete lack of safety-system response occurred during a low-speed parking maneuver where the vehicle should not have accelerated beyond idle speed

Common Crash involved ODI #11708644
5
Safety Nov 16, 2025

On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was caused by a software or system bug, as the sudden acceleration occurred without my intervention. Please investigate this issue thoroughly, as it raises serious safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Pattern Crash involved ODI #11699909
5
Safety Apr 2, 2025

April 3, 2025. approx 2:30pm Glass panoramic sunroof spontaneously exploded going down hwy 431in Huntsville Al. approx speed was 50-55mph. Vehicle had been parked in the parking deck at work since 6am. Exterior Temp was approximately 84 Degrees F. Sunroof was closed. Sounded like a gunshot and the glass was sucked out. Interior sunshield was closed and prevented glass from entering vehicle.

Pattern ODI #11652624
3
Battery Mar 24, 2026

My vehicle is not included in the current high voltage battery recall under NHTSA recall 26V073, as it has a manufacture date of 08/2024 per door jamb sticker, however, page 5 of the NHTSA report explicitly states “A change in the production procedure of our supplier ensures that this issue can no longer occur on vehicles produced from July 31, 2024 onwards.” This leaves car production between May and July 31 (and likely beyond!) unaccounted for in the recall. My car was built in August 2024, likely with a battery manufactured prior to July 31, 2024 with the defect. I believe my car should be included in the recall/affected vehicles given its production date and the date of production remedy. I accessed the recall report here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Common ODI #11727121
3
Battery Mar 14, 2026

My vehicle is a 2024 Mercedes-Benz EQB 300. Despite the nationwide recall (NHTSA 26V073000) for high-voltage battery fire risk, the manufacturer is providing conflicting and dangerous safety information. I was verbally instructed by dealership representatives to park my vehicle outdoors and limit charging to 80% to avoid a fire hazard. However, when I requested written confirmation of these safety restrictions from MBUSA Corporate Retention (Case Manager: [XXX] ), my request was ignored The manufacturer refuses to put in writing that my vehicle is safe to park in my attached garage or charge to 100%, effectively leaving me with a fire hazard in my home while refusing to acknowledge the defect for my specific VIN. This is a critical failure of the recall management process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Common ODI #11724420
3
Battery Feb 16, 2026

Although I have not experienced safety issues myself, this exact model+year combination has been recalled more than once: 2024 Mercedes EQB 300 4matic, and when I searched by my VIN it shows recall. I’m very concerned if my car is mistakenly not included - what if it has battery issue/fire risk but I am not aware? This poses huge safety risk on day to day driving. I request an investigation on this particular VIN and reasons of why it is not in the recall list despite all infos match.

Common ODI #11718584
3
Battery Feb 8, 2025

For two months my EQB has been signaling high voltage when I charge it also now I’m having a problem connecting the plug to charge my car it shows red light has faulty it’s at the shop for a week now and I haven’t gotten updates about my car the cameras as well are turning black not working.

Common ODI #11641571

What Owners Are Saying

▲ +0.60Satisfaction

"| | | | --- | --- | | <br> 30th November 2022, 11:30 | # **1** | | Chetan\_Rao<br>Team-BHP Support<br><br><br>Join Date: Jul 2010<br>Location: Bangalore<br>Posts: 4,727<br> <br> <br> <br>Thanked: 33,109 Times | **Mercedes-Benz EQB 300 4Matic Review**<br>* * *<br>## Mercedes-Benz EQB 300 4Matic Review<br>### Mercedes-Benz EQB 300 4Matic Pros<br>• Fantastic CBU build quality, with GLS-inspired styling. Fits the 'Baby GLS' moniker<br>• Top-notch performance with dual electric motors and 4MATIC AWD. Regen mode can enable single-pedal driving<br>• 423 km WLTP range is sufficient for urban commutes and medium-distance highway drives<br>• Impressive ride & handling for a 2+ tonne SUV. Great real-world ground clearance adds practicality<br>• Zero tailpipe emissions & green image will a"

— Team Bhp · 2026
▲ +0.50Range

"2) The software that estimates range based on recent performance somehow has an impact on actual, real-world range, which would imply the battery is capable of being a lot more efficient than advertised. This sounds nuts, but it's the only way I can see to reconcile the facts here. I've very carefully documented driving 180+ miles between 80% and 20% multiple times in a row, which corresponds to a range of 300 miles. Again, the unknown is that I cannot say what would have happened if I'd run it down to 0% or what would have happened between 100% and 80% (will test that on our next long drive), but it seems unlikely that the software would target those % extremes to make up the difference. OTOH, it's pretty unlikely that the range estimating software could be this decoupled from reality and that EQBs somehow have hidden range capabilities. Or my car is freakin' haunted and will one day exact a terrible toll from me for all these "free" miles. For the record, all the driving I do is in Comfort mode, I use pre-entry climate control almost every time I go anywhere, and the bulk of the miles are urban in a hilly mountain town with a relatively mild climat"

— Mbeqclub · 2026
▲ +0.40Range

"So here's a fun one. Range and data nerds only or else you'll get really bored. I do a lot of data analysis for a living, so naturally I got really into the data behind theoretical vs actual range and all of the different variables when I got my first EV, which is a 2023 EQB 300. I've learned lots of things, but this is by far the weirdest one: I'm somehow getting range 20 - 30% (sometimes more) beyond stated expectations by simply not resetting the "distance/time from Reset" module in the computer. I know this sounds insane, but I've controlled for every other variable and it's been repeatable and consistent. When I first got the car, I dutifully set it to charge to 80% whenever it gets below 25% or so. The estimated range would typically read somewhere between 180 and 190 (in the car, not in the app, which has always been inaccurate), which is spot-on based on the stated 232 max range. It was winter, and I soon learned that I could lose 10 - 15% of that stated range all at once if I did not remember to use pre-entry climate control...but y'all know all about that. I was tracking the eff"

— Mbeqclub · 2026
▽ 0.80Range

"Anyway, please share your feedback. Is my EQB range an isolated incident or are other owners having the same experience? #1· May 31, 2023 Purchased the 2022 EQB 350 last November. Advertised ranged (under ideal conditions of course) is 227 miles on a full charge. However, now that I've had the car for half a year, I'm finding my actual range is closer to 150 miles on a full charge, mostly freeway driving. This is about 2/3 of what is advertised. I'm wondering if any other EQB 350 owners are experiencing the same issue? I haven't addressed this yet with Mercedes or the dealership. Been too busy with other things and gave myself the excuse to take more time to observe the range -- but it's been pretty consistent. Anyway, please share your feedback. Is my EQB range an isolated incident or are other owners ha"

— Mbeqclub · 2026
▽ 0.80Software

"2025 Mercedes-Benz EQB 300 Active Lane Change Assist Hey EQB owners, quick question. I’ve noticed all over the Mercedes website that the Driver Assistance Package clearly includes Active Lane Change Assist, and it’s even listed for the 2025 EQB 300 when that package is selected. My spec sheet also shows the Driver Assistance Package, and on my car Active Steering Assist works, Active Distance/Speed Assist works, and basically everything else works, but Active Lane Change Assist does not. It’s not functioning and it’s not even a setting anywhere in the assistance menu. I went to the dealership and they tried to tell me the EQB doesn’t come with Active Lane Change Assist at all, which makes no sense since it’s listed on the site and on my spec sheet. Do any of you actually have Active Lane Change Assist working on your EQB, or is this a software lock or is Mercedes just misleading me? Trying to figure out if it’s just me or if everyone’s EQB is missing it too."

— r/mercedes_benz · 2026
▽ 0.65Battery Health

"MercedesEQ owners discuss the EQB battery recall, including park-outside and 80-percent charge guidance, replacement timing, and frustration with the slow remedy schedule."

— r/MercedesEQ · 2026
▽ 0.50Battery

"Mercedes-Benz EQB recall: Is the risk only above 80% charge? Looking for expert insight For our EQB, we’ve been told not to charge above 80% and to avoid enclosed parking due to the recall. Trying to understand what this actually means in real life. Is the risk only above 80%? Is staying under 80% enough, or are there other precautions? Is it actually safe to keep driving the car? Would love to hear from anyone with real-world experience or technical insight. For reference, here is an official recall notice from Australia that describes the issue in more technical detail:"

— r/MercedesEQ · 2026

Showing 7 of 11 owner excerpts (sorted by sentiment strength)

Frequently Asked Questions

The read 2024 Mercedes-Benz EQB 350 4matic · Score 60/100 · 6/10 value · 2 recalls, 8 complaints (10/10K VINs) across 3 Reddit threads.

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