2023 Toyota bZ4X LIMITED
Electric SUV · FWD
Based on battery health, build quality, owner data, EPA range, and market pricing
Above average for 2023 EV Compact SUVs (class avg 68 · top 55%)
Personalize this scoreIs a low score bad?
Last scanned 22 days ago
The 2023 Toyota bZ4X LIMITED packs 242 miles of EPA range, 100 kW fast charging and a 64 kWh battery, and the score gets it into the conversation; battery and service records decide whether to make an offer.
Score read
A 68/100 makes this a paperwork-and-test-drive decision. The useful split is software and driver-assist score at 98/100 versus owner feedback score at 50/100. Owners on Reddit repeatedly cite range and software tech as recurring problems. If the seller cannot show recall completion, price that risk or move on.
Price context
The original sticker was $46,700. Used pricing varies by miles, condition, and how this model is moving in the market; pull a current KBB Fair Purchase or Edmunds True Market Value for this exact trim and anchor your offer there, not the sticker.
Who this is for
✓ Good for
- ⏱ Daily commuter ≤50 mi/day, predictable charging
✗ Avoid if you are a
- $ Bargain hunter Best TCO, reliability + low depreciation
Gotchas
- Serviceable Recall paperwork has to match the exact VIN.
Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.
- Verify Owner feedback is the part to read carefully (50/100).
Mitigation Read the complaint themes and ask whether this VIN has already had those issues repaired.
- Verify Current market pricing is not confirmed well enough for this trim.
Mitigation Compare KBB, J.D. Power, and live listings for the same trim before treating price as a buying signal.
Pre-purchase inspection
- 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
- 2 Compare the dashboard range estimate with the EPA 242-mile rating after a full charge.
- 3 Confirm how much of the 10-year/100,000-mile battery warranty remains and whether it transfers.
- 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
- 5 Read the complaint themes, not just the count, and ask the seller whether those issues have shown up on this VIN.
VIN status first This model has 4 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.
Complaint context This scan found 20 NHTSA complaint records (16.7 per 10K VINs, elevated — verify before purchase). Read the themes below before treating the raw count as the verdict.
Price anchor Current market range is $22,875-$22,900. Use that range to compare listings for the same trim, mileage, and condition.
Pricing & Market Value
A68-rated trim trading 51% below MSRP. Higher discounts on higher-quality vehicles score better — this signal is orthogonal to the TrimIndex composite, not part of it.
Score Breakdown
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Vehicle Specifications
EVs at your price point that match or beat this trim
Price-gated peer set: vehicles within $18.3K–$27.5K market value (±20% of $22.9K). 0 outscore · 5 score within ±2. Mixed across makes — no "spend more, score better" comps.
bZ4X
- ✓ Different trade-offs at the same price
Solterra
- ✓ Notably better build quality
bZ4X
- ✓ Different trade-offs at the same price
Solterra
- ✓ Notably better build quality
- ✓ Better bang-for-buck
bZ4X
- ✓ Different trade-offs at the same price
The federal $4,000 used-EV credit ended Sept 30, 2025.
But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.
Source & disclaimer
Dealers make ~$7,742 on the average car loan.
After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.
78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB
Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.
Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg
Financing is done. Only the sale price is on the table — and the dealer knows it.
Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy
Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.
"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending
A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.
That's 23 months of your car payment — handed to the dealer's finance department for nothing.
Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.
Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.
NHTSA Recalls (4)
OUTSIDE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.
A wheel detaching from a moving vehicle can result in a loss of vehicle control, increasing the risk of a crash.
Check VIN status at NHTSA.govToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Check VIN status at NHTSA.govToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
Check VIN status at NHTSA.govGulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Check VIN status at NHTSA.govNHTSA Complaints (20 total · 16.7 per 10K US vehicles · elevated — verify before purchase)
While driving on the highway under normal conditions with no road hazards present, the engine under cover (part #51441-42210) detached from my vehicle and the bumper clips broke, causing both the under cover and bumper to become damaged and requiring replacement. There was no collision, no debris, no pothole, or any other road hazard involved. The failure occurred solely under routine highway driving conditions. Upon taking the vehicle to my Toyota dealership, the service team acknowledged this is a known and recurring issue with the bZ4X model. Research and owner forums confirm multiple 2023 bZ4X owners have experienced the identical failure — undercarriage cover and bumper detachment under normal driving and rain conditions. Toyota dealers have repeatedly told affected owners ‘this happens all the time,’ yet Toyota refuses to cover repairs under warranty, claiming it is not a manufacturing defect. I believe this represents a systematic design or manufacturing defect in the 2023 Toyota bZ4X. The undercarriage cover and bumper mounting system fails under normal driving conditions, which poses a safety risk to the driver and other vehicles on the road. I am requesting a formal investigation into this issue and urge NHTSA to consider a recall to protect other bZ4X owners.
While driving on the highway under normal conditions with no road hazards present, the engine under cover (part #51441-42210) detached from my vehicle and the bumper clips broke, causing both the under cover and bumper to become damaged and requiring replacement. There was no collision, no debris, no pothole, or any other road hazard involved. The failure occurred solely under routine highway driving conditions. Upon taking the vehicle to my Toyota dealership, the service team acknowledged this is a known and recurring issue with the bZ4X model. Research and owner forums confirm multiple 2023 bZ4X owners have experienced the identical failure — undercarriage cover and bumper detachment under normal driving and rain conditions. Toyota dealers have repeatedly told affected owners ‘this happens all the time,’ yet Toyota refuses to cover repairs under warranty, claiming it is not a manufacturing defect. I believe this represents a systematic design or manufacturing defect in the 2023 Toyota bZ4X. The undercarriage cover and bumper mounting system fails under normal driving conditions, which poses a safety risk to the driver and other vehicles on the road. I am requesting a formal investigation into this issue and urge NHTSA to consider a recall to protect other bZ4X owners.
On [XXX] I was involved in a collision with another vehicle on [XXX], while driving my 2023 Toyota bZ4X. Despite the impact's severity, the airbags in my vehicle did not deploy, even though the other vehicle’s airbags did, suggesting that the impact was sufficient to trigger airbag deployment in similar conditions. After the accident, the Toyota app displayed a warning message indicating that the airbags required inspection, raising concerns about a potential malfunction in the airbag system. The failure of the airbags to deploy posed a significant risk to my safety, as the airbags are a critical safety feature designed to reduce injury in collisions. The vehicle has not yet been inspected by Toyota or a certified service center to determine the cause of the airbag failure. Prior to the collision, there were no visible warning lights or error messages on the dashboard indicating any issues with the airbag system. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX] I was involved in a collision with another vehicle on [XXX], while driving my 2023 Toyota bZ4X. Despite the impact's severity, the airbags in my vehicle did not deploy, even though the other vehicle’s airbags did, suggesting that the impact was sufficient to trigger airbag deployment in similar conditions. After the accident, the Toyota app displayed a warning message indicating that the airbags required inspection, raising concerns about a potential malfunction in the airbag system. The failure of the airbags to deploy posed a significant risk to my safety, as the airbags are a critical safety feature designed to reduce injury in collisions. The vehicle has not yet been inspected by Toyota or a certified service center to determine the cause of the airbag failure. Prior to the collision, there were no visible warning lights or error messages on the dashboard indicating any issues with the airbag system. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I submitted this form earlier, but I’m unsure whether it went through. If this is a duplicate, please disregard. An incident of sudden, unintended acceleration occurred while pulling into a gravel parking area on a hillside at dusk. While turning, the vehicle suddenly lunged forward and struck a tree stump. It would have been avoided without the sudden acceleration. The driver slammed on the brakes, and the vehicle came to rest right at the edge of a downward slope. Five seconds earlier, and a family member, who had come out of the house to show where he wanted the car parked, could have been killed, or seriously injured. The car was towed to Toyota Of Erie, where it was inspected by a corporate inspector. It remains there until a decision is made. The adaptive cruise control, which was used on the trip, had been canceled, and the brakes were used several times after exiting the freeway. There was apparently no warning from the front camera and the collision avoidance system about the tree stump, though the driver had seen it prior to making the turn. The incident happened very quickly, but there was no noticeable red warning flashing on the screen. This time there is only damage to a car fender, and a tree stump. What about next time? Suppose the vehicle is slowing into a parking space, there is a child exiting nearby van and the car suddenly accelerates? No thanks!!! This problem needs to be solved! The floor mats in the BZ 4X are secured to the floor so they are not an issue. The driver of the vehicle can play an instrument with foot pedals and is therefore very aware of foot placement-so operator error is not the problem. Perhaps there is just too much autonomous driving technology and software layered over the basic EV platform. Can’t we just have the choice of a basic EV until these other problems are worked out? I signed up to be a pioneer in the adoption of electric vehicles, but not a guinea pig for autonomous driving.
I submitted this form earlier, but I’m unsure whether it went through. If this is a duplicate, please disregard. An incident of sudden, unintended acceleration occurred while pulling into a gravel parking area on a hillside at dusk. While turning, the vehicle suddenly lunged forward and struck a tree stump. It would have been avoided without the sudden acceleration. The driver slammed on the brakes, and the vehicle came to rest right at the edge of a downward slope. Five seconds earlier, and a family member, who had come out of the house to show where he wanted the car parked, could have been killed, or seriously injured. The car was towed to Toyota Of Erie, where it was inspected by a corporate inspector. It remains there until a decision is made. The adaptive cruise control, which was used on the trip, had been canceled, and the brakes were used several times after exiting the freeway. There was apparently no warning from the front camera and the collision avoidance system about the tree stump, though the driver had seen it prior to making the turn. The incident happened very quickly, but there was no noticeable red warning flashing on the screen. This time there is only damage to a car fender, and a tree stump. What about next time? Suppose the vehicle is slowing into a parking space, there is a child exiting nearby van and the car suddenly accelerates? No thanks!!! This problem needs to be solved! The floor mats in the BZ 4X are secured to the floor so they are not an issue. The driver of the vehicle can play an instrument with foot pedals and is therefore very aware of foot placement-so operator error is not the problem. Perhaps there is just too much autonomous driving technology and software layered over the basic EV platform. Can’t we just have the choice of a basic EV until these other problems are worked out? I signed up to be a pioneer in the adoption of electric vehicles, but not a guinea pig for autonomous driving.
UNKNOWN, 11/26/2024 car in garage would not start, car was tow to Toyota and Toyota replaced the battery. then on 02/06/2025 vehicle was in garage and would not start and vehicle was tow again to Toyota dealer. Where dealer replaced 12 volt battery at 5,283 miles. And told us to put a battery charger on the battery.
UNKNOWN, 11/26/2024 car in garage would not start, car was tow to Toyota and Toyota replaced the battery. then on 02/06/2025 vehicle was in garage and would not start and vehicle was tow again to Toyota dealer. Where dealer replaced 12 volt battery at 5,283 miles. And told us to put a battery charger on the battery.
AC Compressor. The dealer is saying I need to repair the AC compressor. When this happened my heater and mileage weren't showing and a lot of message errors were showing.
AC Compressor. The dealer is saying I need to repair the AC compressor. When this happened my heater and mileage weren't showing and a lot of message errors were showing.
Twice now on highways in medium rainfall, with lots of water on the road and a lot of spray, the assisted cruise control has failed to identify a vehicle in the lane in front of it, and continued to accelerate towards braking vehicles. One such occasions I was within 3-4 car lengths of the vehicle in front of me.
Twice now on highways in medium rainfall, with lots of water on the road and a lot of spray, the assisted cruise control has failed to identify a vehicle in the lane in front of it, and continued to accelerate towards braking vehicles. One such occasions I was within 3-4 car lengths of the vehicle in front of me.
For the 6th time, the car is without power. It will not start although the starter battery was changed by the dealer on 5/28/24. The EV battery does not show any power. This is the 6th time that car will not start and without power. It was bought brand new on 1/1/2023.
For the 6th time, the car is without power. It will not start although the starter battery was changed by the dealer on 5/28/24. The EV battery does not show any power. This is the 6th time that car will not start and without power. It was bought brand new on 1/1/2023.
1) On October 11, 2023 at 7:35 am, the 2023 BZ4X all electric car did not start and a message on the dashboard read “parking brake unavailable.”The brakelights were flashing. Car was towed to the dealer, City Toyota.No diagnosis or explanation was offered. 2) On May 6, 2024 @ 7:08 am, the 2023 BZ4X did not start. Car was 80% charged.Headlights flashed for a few seconds, dashboard displayed time (7:08 am)and mileage (17734),and message “parking brake unavailable.” Toyota roadside service was called; the tow truck driver jump-started the car, and stated “ the car battery was at 4%. It should be a minimum-of 12%. It is the battery that starts the car.” BZ4X was dropped off at the dealer, Toyota Vallejo. I asked if the battery can be replaced, service manager(SM) reported only if the diagnostics warrant it. Per SM, starter battery was charged.” Dealer unable to reproduce what was causing the electrical problem and what was “draining the battery.” 3) On May 20, 2024 @ 6:28 am, the car had a total black-out. The car did not start and there was no electrical power. Roadside service was called. Per tow-truck driver, “battery was less than 4%.” The car was towed to the dealer, Toyota Vallejo. Tow truck driver gave warm hand-off to Assistant Service Manager (ASM) that “car was dead and battery was less than 4%. Toyota BZ4X was kept overnight by the dealer service dept.Toyota Vallejo was in possession of car from 5/20/24 to 5/21/24. Per ASM, “we could not find anything wrong.” I asked if the battery that starts the car can be replaced, he denied and stated, “only if it fails the diagnostics.” A copy of the thorough checklist was not provided to client upon pick-up of vehicle.Miles was 18878. 4) On May 26, 2024 a 8:31 am,the car did not start and had a complete black-out. No electricity. The car battery was charged at 80% as is customary and in prior events. It is the Memorial Day weekend and service dept hours are limited. Car always parked in garage.
1) On October 11, 2023 at 7:35 am, the 2023 BZ4X all electric car did not start and a message on the dashboard read “parking brake unavailable.”The brakelights were flashing. Car was towed to the dealer, City Toyota.No diagnosis or explanation was offered. 2) On May 6, 2024 @ 7:08 am, the 2023 BZ4X did not start. Car was 80% charged.Headlights flashed for a few seconds, dashboard displayed time (7:08 am)and mileage (17734),and message “parking brake unavailable.” Toyota roadside service was called; the tow truck driver jump-started the car, and stated “ the car battery was at 4%. It should be a minimum-of 12%. It is the battery that starts the car.” BZ4X was dropped off at the dealer, Toyota Vallejo. I asked if the battery can be replaced, service manager(SM) reported only if the diagnostics warrant it. Per SM, starter battery was charged.” Dealer unable to reproduce what was causing the electrical problem and what was “draining the battery.” 3) On May 20, 2024 @ 6:28 am, the car had a total black-out. The car did not start and there was no electrical power. Roadside service was called. Per tow-truck driver, “battery was less than 4%.” The car was towed to the dealer, Toyota Vallejo. Tow truck driver gave warm hand-off to Assistant Service Manager (ASM) that “car was dead and battery was less than 4%. Toyota BZ4X was kept overnight by the dealer service dept.Toyota Vallejo was in possession of car from 5/20/24 to 5/21/24. Per ASM, “we could not find anything wrong.” I asked if the battery that starts the car can be replaced, he denied and stated, “only if it fails the diagnostics.” A copy of the thorough checklist was not provided to client upon pick-up of vehicle.Miles was 18878. 4) On May 26, 2024 a 8:31 am,the car did not start and had a complete black-out. No electricity. The car battery was charged at 80% as is customary and in prior events. It is the Memorial Day weekend and service dept hours are limited. Car always parked in garage.
The contact owns a 2023 Toyota BZ4X. The contact stated that the vehicle was awaiting a recall repair. The dealer informed the contact that the electrical HVAC compressor needed to be replaced as part of the recall repair; however, the part was on back order. The vehicle was taken to the dealer, but the recall repair was not completed. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.
The contact owns a 2023 Toyota BZ4X. The contact stated that the vehicle was awaiting a recall repair. The dealer informed the contact that the electrical HVAC compressor needed to be replaced as part of the recall repair; however, the part was on back order. The vehicle was taken to the dealer, but the recall repair was not completed. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.
The contact owns a 2023 Toyota BZ4X. The contact had attempted to use the defroster; however, the blower was not blowing hot air onto the windshield. The contact had received notification of NHTSA Campaign Number: 25V577000 (Visibility); however, when the dealer was contacted to schedule a recall repair, the contact was informed that the part to do the recall repair was on national back order. The contact called another dealer and the manufacturer, and was informed by both that the part was on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 55,000.
The contact owns a 2023 Toyota BZ4X. The contact had attempted to use the defroster; however, the blower was not blowing hot air onto the windshield. The contact had received notification of NHTSA Campaign Number: 25V577000 (Visibility); however, when the dealer was contacted to schedule a recall repair, the contact was informed that the part to do the recall repair was on national back order. The contact called another dealer and the manufacturer, and was informed by both that the part was on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 55,000.
The contact owns a 2023 Toyota BZ4X equipped with Goodyear Tires, Tire Line: Electric Drive 2, Tire Size: 215/50/R20, DOT Number: (N/A). The contact stated that while driving at various speeds above 50 MPH, the vehicle experienced severe shaking and abnormal vibration. The vehicle was taken to the local service center who determined that the foam pad inside the tire had malfunctioned. The foam was replaced, and the tires were balanced, but later the same failure reoccurred on the rear passenger’s side tire. The vehicle was taken to the local dealer for repair. No further information was available. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
The contact owns a 2023 Toyota BZ4X equipped with Goodyear Tires, Tire Line: Electric Drive 2, Tire Size: 215/50/R20, DOT Number: (N/A). The contact stated that while driving at various speeds above 50 MPH, the vehicle experienced severe shaking and abnormal vibration. The vehicle was taken to the local service center who determined that the foam pad inside the tire had malfunctioned. The foam was replaced, and the tires were balanced, but later the same failure reoccurred on the rear passenger’s side tire. The vehicle was taken to the local dealer for repair. No further information was available. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
Premature and abnormal tire wear on my 2023 Toyota bZ4X, confirmed by two independent tire shops, despite consistent Toyota dealer maintenance every 6,000 miles. Beaverton Toyota dealer dismissed the condition as “normal,” but both [XXX] and Discount Tire documented unsafe tire wear caused by alignment. --- Details of Problem: Vehicle serviced exclusively at Toyota dealer (Beaverton Toyota, OR) every 6,000 miles, with multipoint inspections and rotations. On 9/22/25, Toyota dealer inspected the vehicle and reported that alignment and tires were “normal.” On 9/25/25, [XXX] inspected the vehicle and documented severe outside shoulder wear on the right-side tires. They recommended immediate tire replacement for safety. Alignment was also adjusted at that time to bring values into balance (report attached). On 9/27/25, Discount Tire replaced all four tires at 27,562 miles. Their written notes confirm edges were worn on all four tires due to alignment (right side more prominent). They declared the tires unsafe for continued use and recommended full replacement. Safety Concern: This abnormal alignment-related wear created unsafe driving conditions well before the rated tire life (55,000 miles). Uneven edge wear and shoulder failure increase the risk of blowouts, hydroplaning, or sudden loss of control. Attachments available: Toyota dealer report stating “normal” Les Schwab alignment printout and written safety note Discount Tire invoice with technician safety comments Tire photos (all four corners) Full Toyota dealer service history INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Premature and abnormal tire wear on my 2023 Toyota bZ4X, confirmed by two independent tire shops, despite consistent Toyota dealer maintenance every 6,000 miles. Beaverton Toyota dealer dismissed the condition as “normal,” but both [XXX] and Discount Tire documented unsafe tire wear caused by alignment. --- Details of Problem: Vehicle serviced exclusively at Toyota dealer (Beaverton Toyota, OR) every 6,000 miles, with multipoint inspections and rotations. On 9/22/25, Toyota dealer inspected the vehicle and reported that alignment and tires were “normal.” On 9/25/25, [XXX] inspected the vehicle and documented severe outside shoulder wear on the right-side tires. They recommended immediate tire replacement for safety. Alignment was also adjusted at that time to bring values into balance (report attached). On 9/27/25, Discount Tire replaced all four tires at 27,562 miles. Their written notes confirm edges were worn on all four tires due to alignment (right side more prominent). They declared the tires unsafe for continued use and recommended full replacement. Safety Concern: This abnormal alignment-related wear created unsafe driving conditions well before the rated tire life (55,000 miles). Uneven edge wear and shoulder failure increase the risk of blowouts, hydroplaning, or sudden loss of control. Attachments available: Toyota dealer report stating “normal” Les Schwab alignment printout and written safety note Discount Tire invoice with technician safety comments Tire photos (all four corners) Full Toyota dealer service history INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I drove the car at 40mph through about 2 inches of standing water. This caused the undercarriage splash plate to become loose. It has not fallen off, but it will need to be repaired. The streets sometimes flood and none of the cars I’ve owned ever had this happen.
I drove the car at 40mph through about 2 inches of standing water. This caused the undercarriage splash plate to become loose. It has not fallen off, but it will need to be repaired. The streets sometimes flood and none of the cars I’ve owned ever had this happen.
I am writing to register our complaint and urgently request your support in resolving a serious health issue related to what we believe is a factory defect with the Toyota BZ4. Timeline of events: In April 2023, I purchased a brand new BZ4 from the Downtown Oakland Toyota dealership. In July 2024, I noticed a foul smell in the car coming from the air conditioning vents. The car was difficult to drive in due to the severity of the smell. On September 11, 2024, we took the BZ4 to the dealer for maintenance and asked for them to look into the foul smell. The dealer reported they were unable to find the cause of the odor. They offered us a car fragrance. The odor continued to be overwhelming in nature. On [XXX] we inspected the car and removed the floor mats. We discovered the undersides of both left and right front floor mats were covered in mold. The floor carpets were soaking wet with water. Both the mats and carpets smelled very badly. On October 31, 2024, we filed a customer service complaint with Toyota. On November 1, 2024, Daniel at Downtown Oakland Toyota responded that the dealer had found a spider web which had blocked the tube, causing the air conditioning system to be blocked. This caused the blocking of the HVAC tube and the water to pool and mold. I am concerned for several reasons: Toyota sold me a car which, according to them, can have one of its major operating systems (HVAC) taken down by a mere spider web. This is irresponsible and negligent design and the company should be liable for the defect in manufacturing. The car is less than two years old, was purchased new and has been driven for just 11,000 miles and is well within the warranty period. It’s shocking to us that Toyota has refused to repair this defect which we believe to be their responsibility as it falls under a design flaw. A safely designed HVAC system should be able to resist the presence of a tiny spider. The Toyota service staff should be made aware of this defect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
I am writing to register our complaint and urgently request your support in resolving a serious health issue related to what we believe is a factory defect with the Toyota BZ4. Timeline of events: In April 2023, I purchased a brand new BZ4 from the Downtown Oakland Toyota dealership. In July 2024, I noticed a foul smell in the car coming from the air conditioning vents. The car was difficult to drive in due to the severity of the smell. On September 11, 2024, we took the BZ4 to the dealer for maintenance and asked for them to look into the foul smell. The dealer reported they were unable to find the cause of the odor. They offered us a car fragrance. The odor continued to be overwhelming in nature. On [XXX] we inspected the car and removed the floor mats. We discovered the undersides of both left and right front floor mats were covered in mold. The floor carpets were soaking wet with water. Both the mats and carpets smelled very badly. On October 31, 2024, we filed a customer service complaint with Toyota. On November 1, 2024, Daniel at Downtown Oakland Toyota responded that the dealer had found a spider web which had blocked the tube, causing the air conditioning system to be blocked. This caused the blocking of the HVAC tube and the water to pool and mold. I am concerned for several reasons: Toyota sold me a car which, according to them, can have one of its major operating systems (HVAC) taken down by a mere spider web. This is irresponsible and negligent design and the company should be liable for the defect in manufacturing. The car is less than two years old, was purchased new and has been driven for just 11,000 miles and is well within the warranty period. It’s shocking to us that Toyota has refused to repair this defect which we believe to be their responsibility as it falls under a design flaw. A safely designed HVAC system should be able to resist the presence of a tiny spider. The Toyota service staff should be made aware of this defect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
235/50/R20. Found driver side rear tire completely flat in personal garage yesterday morning and passenger front tire had low psi warning on as well. Used the fix-a-flat kit that came with my car to fill driver rear and able to get to shop. Car/tires have 5000 miles on them. Tire shop could not find anything wrong with the driver rear tire but stated a puncture was found in passenger front tire well and did patch that. I see this has been reported before on a Toyota Bz4x same year and same tire with mileage the same as well. I am concerned this could be an issue going forward and am scared to drive this car now any distance especially since there is no spare and I have to purchase a replacement cylinder for the fix-flat.
235/50/R20. Found driver side rear tire completely flat in personal garage yesterday morning and passenger front tire had low psi warning on as well. Used the fix-a-flat kit that came with my car to fill driver rear and able to get to shop. Car/tires have 5000 miles on them. Tire shop could not find anything wrong with the driver rear tire but stated a puncture was found in passenger front tire well and did patch that. I see this has been reported before on a Toyota Bz4x same year and same tire with mileage the same as well. I am concerned this could be an issue going forward and am scared to drive this car now any distance especially since there is no spare and I have to purchase a replacement cylinder for the fix-flat.
THE INTERIOR OF CAR HAS A VERY GLOSSY finish on the interior especially by gear shift The sun will hit at certain times and flash very bright rays into your eyes. I complained to dealer and sent video when first got car and said nothing they could do and to call toyota,I called toyota(sent same video) and said nothing they could do but flip the visor down.(I tried flipping visor down and still blinding reflection i called lawyer said nothing they could do.IN OWNERS MANUAL says to contact NHTSA if safety problem and figured give you a try ive read online about other people complaining about same problem but have no idea if sent any complaints to NHTSA not able to download video but had few pictures
THE INTERIOR OF CAR HAS A VERY GLOSSY finish on the interior especially by gear shift The sun will hit at certain times and flash very bright rays into your eyes. I complained to dealer and sent video when first got car and said nothing they could do and to call toyota,I called toyota(sent same video) and said nothing they could do but flip the visor down.(I tried flipping visor down and still blinding reflection i called lawyer said nothing they could do.IN OWNERS MANUAL says to contact NHTSA if safety problem and figured give you a try ive read online about other people complaining about same problem but have no idea if sent any complaints to NHTSA not able to download video but had few pictures
The contact owns a 2023 Toyota BZ4X equipped with Bridgestone Tires, Tire Line: Turanza EL450, Tire Size: 235/50/R20, DOT Number: EJYB. The contact stated that while his wife was driving at an undisclosed speed, the low tire pressure warning light illuminated on the instrument panel, prompting her to pull to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the driver observed that the front passenger side tire was flat. The vehicle was towed to the dealer. After the dealer inflated the tire, the contact observed severe bubbling of the sidewall, requiring the tire to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
The contact owns a 2023 Toyota BZ4X equipped with Bridgestone Tires, Tire Line: Turanza EL450, Tire Size: 235/50/R20, DOT Number: EJYB. The contact stated that while his wife was driving at an undisclosed speed, the low tire pressure warning light illuminated on the instrument panel, prompting her to pull to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the driver observed that the front passenger side tire was flat. The vehicle was towed to the dealer. After the dealer inflated the tire, the contact observed severe bubbling of the sidewall, requiring the tire to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
I drove my 2023 TOYOTA BZ4X home from work after a heavy rainfall in Galveston, Texas in January 2024, had about 2-3 inches of rain on the road, driving about 15-20 miles per hour on my way home. Both front wheel wells/mud guard liners came off. I drove over one of the liner, stopped and picked it up. Also a liner in the back of the car's undercarriage was hanging out. Took the car to the dealership the next morning and was told since it's due to external force/rain. The warranty on a 6 months old car is not covered. Called Toyota cooperate office and was told the same thing. I was quoted $4000 for the repairs. This should not be happening on a new car while driving 15 miles per hour on 2 inches of water on the road. I know it's 2 inches because I stepped out to pick up the fallen piece and checked the depth of water on the road. There should be a recall on this parts. Too many similar complaint on a brand new car/model from Toyota and Subaru owners.
I drove my 2023 TOYOTA BZ4X home from work after a heavy rainfall in Galveston, Texas in January 2024, had about 2-3 inches of rain on the road, driving about 15-20 miles per hour on my way home. Both front wheel wells/mud guard liners came off. I drove over one of the liner, stopped and picked it up. Also a liner in the back of the car's undercarriage was hanging out. Took the car to the dealership the next morning and was told since it's due to external force/rain. The warranty on a 6 months old car is not covered. Called Toyota cooperate office and was told the same thing. I was quoted $4000 for the repairs. This should not be happening on a new car while driving 15 miles per hour on 2 inches of water on the road. I know it's 2 inches because I stepped out to pick up the fallen piece and checked the depth of water on the road. There should be a recall on this parts. Too many similar complaint on a brand new car/model from Toyota and Subaru owners.
The contact owns a 2023 Toyota BZ4X. The contact stated that the driver's side rear-view mirror was shaking violently while driving 55 MPH or higher. The vehicle was taken to the dealer who diagnosed, and the mirror was replaced. The vehicle had not received additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 6,100.
The contact owns a 2023 Toyota BZ4X. The contact stated that the driver's side rear-view mirror was shaking violently while driving 55 MPH or higher. The vehicle was taken to the dealer who diagnosed, and the mirror was replaced. The vehicle had not received additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 6,100.
Toyota re-installed the accessory wheel locks that does not meet the design requirements of the new hub bolts per FAQ page 1 of 2; Q2B of this SAFETY RECALL 22TA06 – Remedy Notice. https://static.nhtsa.gov/odi/rcl/2022/RCMN-22V444-6442.pdf and Critical Note at the bottom of page 8 on the attached "BZ4X Fix" document.
Toyota re-installed the accessory wheel locks that does not meet the design requirements of the new hub bolts per FAQ page 1 of 2; Q2B of this SAFETY RECALL 22TA06 – Remedy Notice. https://static.nhtsa.gov/odi/rcl/2022/RCMN-22V444-6442.pdf and Critical Note at the bottom of page 8 on the attached "BZ4X Fix" document.
What Owners Are Saying
"Toyota bZ4X efficiency TLDR: Toyota's bZ4X (2024 XLE FWD) is really very, very energy efficient. \*\*\* EDIT: this post was not meant to discuss the actual miles per kWh for the bZ4X, but to compare it with a different EV, driven under the exact same circumstances by the exact same person. \*\*\* This is not discussed often, other than the supposed range in different climates. How much energy does the bZ4X consume per 100 miles, or, how many miles do you get out of 1 kWh of electricity? The Toyota displays the miles/kWh as a number. In my case, because I drive mostly city in a mild climate (coastal California), I have a rather large number. I reset the meter every Monday morning, and my best number over the course of a week of 300+ miles was 5.8 miles per kWh. (2024 bZ4X XLE FWD) With heavy use of heater and more freeway miles, that number can drop below 5. Let's say on average my bZ4X gets 5.3miles per kWh. We recently purchased a second EV. A Fisker Ocean One. All-wheel drive. 1000+ lbs heavier due to a massive 113kWh battery. 465hp in normal mode, 565hp in "boost mode". I drove the Fisker for a week and the best I could achieve with grand-pa driving style, windows closed, high tire pressure (48 front, 54 rear).. almost 4 miles per kWh. Wife gets under 3 miles/kWh. (She's younger than me.) Again: Toyota 5.3miles/kWh Fisker less than 3.9. The Fisker was purchased used, owned by an older guy who probably did not race it either. Lifetime average consumption is 0.35kWh / mile which means 2.86 miles per kWh."
"> Toggle Quote On 6/7/2023 at 7:42 AM, philip42h said: > > It might be helpful to other bZ4X owners to get details on the communications module update - it doesn't appear to be on the list of updates reported by others as far as I can see ... The bloke there told me that the communication module update was in relation to that thingy in the roof panel that you can press after an accident to get help. I was pleasantly surprised with the estimated mileage (with fan tuned on) after the update. When I dropped it off, the car was reporting 220 miles estimated charge. This was not a full charge, as I'd charged it fully at home a couple of days ago. After the software update, it reported 256 miles estimated range and showed that it was 93% charged. It's a warm sunny day. Quote - **bZ4X** 62 posts - **lightboxcar** 18 posts"
"Efficiency is heavily determined by driving habits and environment. If you have a lead foot, drive mostly highway, or it’s super cold your efficiency will be low. If you drive delicately, do mostly city driving, or drive mostly in average temperatures your efficiency will be great. I’m at 26,000 miles on my 24 Limited FWD BZ4X, my lifetime efficiency is 3.3 miles/kWh. I drive mostly highway for my work commute, that’s where most of my efficiency ding is. I would say 3-3.5 is average for the BZ4X."
"July 14, 20232 yr Finally I received my car back. Brand new battery + cooling system are replaced, May update is installed, 12V battery is charged. I will share more details soon. - May 5, 20233 yr Sorry to say however it looks a really terrible piece of writing, contains absolutely nothing new, and paints a dire picture of the bZ4X. - March 31, 20233 yr At Toyota, we highly value any customer feedback and are paying our utmost attention to voice of the"
"> B.Wilkins\_85 said: > > Since Toyota locked out a huge portion of the battery, only 65 kWh is actually usable—so at 3.3 mi/kWh, closer to 215 miles max range is more likely. Though 5 kWh of that 65 kWh is effectively hidden below 0%, so unless you're willing to risk it and drive blind on 'empty,' actual range at 3.3 mi/kWh is ~198 miles. Possibly a bit more if the vehicle's software is including estimated charging losses in its efficiency calculations (and I'm not entirely clear on this)—suppposedly they do in Europe, something which their software update addressed. > > > Click to expand... Thank you. Toyota better get it together in the US and do a software update kick! I am a Toyota loyalist but the bZ4X launch was a total disaster. today on my way to work. Tire pressure set at 42 psi trying something different to get the most range possible."
"Toyota BZ4X Driver's Feedback - Singapore **Toyota bZ4X 2026 (Singapore) — Owner's Review: A Smooth Ride with Rough Edges** After spending time behind the wheel of the 2026 Toyota bZ4X in Singapore for week plus, it's clear this EV has genuine strengths — but also some puzzling omissions that feel out of place for a car at this price point. --- **The Good Stuff First** The driving experience is where the bZ4X genuinely shines. Ride quality is smooth and composed, absorbing Singapore's road surfaces with ease. When you need it, the acceleration is punchy and confidence-inspiring — exactly what you'd want for expressway merges or overtaking. Regenerative braking deserves special mention. Even at the highest setting, it never feels aggressive or jerky. It's a well-tuned balance that makes one-pedal driving approachable without the lurch you get in some competitors. Safety features are solid and reasonably comprehensive for the segment. And the energy consumption has been genuinely impressive — averaging around **14.5 kWh/100 km**, which is excellent for Singapore's stop-start urban conditions and should keep charging bills low. --- **Where It Falls Short** Unfortunately, the software and feature set is where the bZ4X stumbles — and stumbles repeatedly. The most immediate frustration is the **lack of wireless Android Auto**. In 2026, this feels like a significant step backwards. Plugging in a cable every single drive is a minor but persistent annoyance. The **check back seat alarm** is another daily irritant. It cannot be permanently disabled — every time you park a"
"I get 3.1 or 3.2 mi/kWh. I had a couple of instances of getting right at 260 miles on one full charge, but I can't duplicate that now. And I am not mistaken about that because whne I first had the car I ran it to zero twice and was stranded once, so I was hyper vigilant about what my ranges were for about three months. I drive primarily fast highway speeds, and I mean I run this car hard. I routinely put it on 90+ mph and I like to taunt the boy racers. I am in the CA summer heat--I am getting about 200 miles with the AC on low manual. If I put it on Auto, I get significantly lower mileage. No doubt, the fan cycles at higher rpms and eats up some charge. I keep reading here and there that Toyota is going to increase the charging parameters so that we get another 15 % total or so....but at the dealership they act like they have never heard that. Hmmm....I love Toyota products but I do think this car has not been marketed properly nor is Toyota giving it the support it deserves. I have been following the press on the Lexus badged version; I was tempted to wait and buy the Lexus model but at the end of the day their add-ons were not worth the additional $15k to me."
Showing 7 of 12 owner excerpts (sorted by sentiment strength)