2023 Audi e-tron Sportback quattro
Premium Electric SUV · AWD
Based on battery health, build quality, owner data, EPA range, and market pricing
Above average for 2023 EV SUVs (class avg 66 · top 51%)
Personalize this scoreIs a low score bad?
Last scanned 33 days ago
The 2023 Audi e-tron Sportback quattro is rated at 402 hp, 225 miles of EPA range and a 106 kWh battery, and a mid-pack composite means the records-and-test-drive call matters more than the headline.
Score read
A 66/100 makes this worth comparing, not chasing. Software and driver-assist score is the cleaner read at 84/100; range and efficiency score needs more diligence at 39/100. Reddit threads cluster around range and software tech — verify both against the service records. A clean VIN lookup matters more than the headline count.
Price context
This trim started from $74,000 new. Used examples have come down since launch, but pricing varies by miles, condition, and how the model is moving right now; pull a current KBB Fair Purchase, an Edmunds True Market Value, or an active dealer listing for this exact trim, and anchor your offer there. Walk if the seller will not move off new-car-style pricing.
Who this is for
✓ Good for
- ⏱ Daily commuter ≤50 mi/day, predictable charging
✗ Avoid if you are a
- $ Bargain hunter Best TCO, reliability + low depreciation
Gotchas
- Serviceable Recall paperwork has to match the exact VIN.
Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.
- Built in Range is the easy place to overbuy this trim (39/100).
Mitigation Check your commute, winter margin, and fast-charge plan before you assume the EPA number fits your use.
- Verify Current market pricing is not confirmed well enough for this trim.
Mitigation Compare KBB, J.D. Power, and live listings for the same trim before treating price as a buying signal.
Pre-purchase inspection
- 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
- 2 Compare the dashboard range estimate with the EPA 225-mile rating after a full charge.
- 3 Confirm how much of the 8-year/100,000-mile battery warranty remains and whether it transfers.
- 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
- 5 Map your normal highway route and winter margin against the EPA range before you treat it as a road-trip car.
VIN status first This model has 3 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.
Complaint context This scan found 4 NHTSA complaint records (1.3 per 10K VINs, low for any vehicle class). Read the themes below before treating the raw count as the verdict.
Price anchor Current market range is $28,300-$29,501. Use that range to compare listings for the same trim, mileage, and condition.
Pricing & Market Value
Score Breakdown
What matters most to you?
Drag the sliders to prioritize what you care about. Your TrimIndex Score recalculates instantly.
Vehicle Specifications
EVs at your price point that match or beat this trim
Price-gated peer set: vehicles within $23.1K–$34.7K market value (±20% of $28.9K). 3 outscore · 3 score within ±2. Mixed across makes — no "spend more, score better" comps.
Niro
- ✓ Notably better build quality
- ✓ Better infotainment UX
- ✓ Happier owners overall
Kona
- ✓ Notably better build quality
- ✓ +36 mi more range
- ✓ Better infotainment UX
Model Y
- ✓ +105 mi more range
- ✓ Happier owners overall
- ✓ 800V DC charging
EV6
- ✓ +85 mi more range
- ✓ Happier owners overall
- ✓ Better safety score
e-tron
- ✓ Better owner satisfaction
Mustang Mach-E
- ✓ +85 mi more range
The federal $4,000 used-EV credit ended Sept 30, 2025.
But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.
Source & disclaimer
Dealers make ~$8,837 on the average car loan.
After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.
78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB
Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.
Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg
Financing is done. Only the sale price is on the table — and the dealer knows it.
Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy
Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.
"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending
A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.
That's 21 months of your car payment — handed to the dealer's finance department for nothing.
Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.
Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.
NHTSA Recalls (3)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
Check VIN status at NHTSA.govVolkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Check VIN status at NHTSA.govVolkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to use the compact charging system, causing the outlet or charging cable to overheat.
An overheated outlet or charging cable can increase the risk of a fire.
Check VIN status at NHTSA.govNHTSA Complaints (4 total · 1.3 per 10K US vehicles · low for any vehicle class)
On at least two occasions, my car suddenly accelerated when I was trying to reverse from a parking spot. The acceleration was very sudden. I did not even have my foot on accelerator at the time. This is extremely scary. In one occasion, I did hit a passing car as my car accelerated. Fortunately no one was hurt (or killed!), but had damage to both the cars. Second time when this happened, fortunately I was able to stop it before it hit any car behind me. On internet there are many Audi E-tron owners have similar experience either while reversing or simply while trying to park the car - the car accelerates without any warning. NHTSA need to force Audi to recall these cars and make needed corrections and updates as needed to prevent any further disaster due to this issue.
On at least two occasions, my car suddenly accelerated when I was trying to reverse from a parking spot. The acceleration was very sudden. I did not even have my foot on accelerator at the time. This is extremely scary. In one occasion, I did hit a passing car as my car accelerated. Fortunately no one was hurt (or killed!), but had damage to both the cars. Second time when this happened, fortunately I was able to stop it before it hit any car behind me. On internet there are many Audi E-tron owners have similar experience either while reversing or simply while trying to park the car - the car accelerates without any warning. NHTSA need to force Audi to recall these cars and make needed corrections and updates as needed to prevent any further disaster due to this issue.
Audi E-Tron (Q8) sudden unintentional acceleration caused a collision to stationary object while releasing brake on a turn. The accelerator was not touched while turning the steering wheel into the drive. It instead launched forward beyond the agreed 5 MPH and hit a tree. Causing significant damage to the vehicle’s front passenger wheel and hood. The airbags did not deploy nor did the “pre-sense” safety collision avoidance sensor attempted to stop the vehicle from hitting the object.
Audi E-Tron (Q8) sudden unintentional acceleration caused a collision to stationary object while releasing brake on a turn. The accelerator was not touched while turning the steering wheel into the drive. It instead launched forward beyond the agreed 5 MPH and hit a tree. Causing significant damage to the vehicle’s front passenger wheel and hood. The airbags did not deploy nor did the “pre-sense” safety collision avoidance sensor attempted to stop the vehicle from hitting the object.
Vehicle malfunctioned and stopped in middle of highway with no warning. It forcefully braked to shutdown. Was able to restart car and drive away after a minute. Two days later it had emergency SOS warning on dashboard. Took vehicle in for diagnostic and repair. When pushing software update the module locked up and car would not start. Replaced module but not confident vehicle will not repeat random behavior. No data provided by Audi to make sure this was not trial and error corrections and that the vehicle is safe.
Vehicle malfunctioned and stopped in middle of highway with no warning. It forcefully braked to shutdown. Was able to restart car and drive away after a minute. Two days later it had emergency SOS warning on dashboard. Took vehicle in for diagnostic and repair. When pushing software update the module locked up and car would not start. Replaced module but not confident vehicle will not repeat random behavior. No data provided by Audi to make sure this was not trial and error corrections and that the vehicle is safe.
The contact owns a 2023 Audi E-Tron. The contact stated while driving 35 MPH and then stopping at a stoplight, the contact attempted to accelerate the vehicle failed to respond as needed. No warning light was illuminated. The failure recurred on several occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 380.
The contact owns a 2023 Audi E-Tron. The contact stated while driving 35 MPH and then stopping at a stoplight, the contact attempted to accelerate the vehicle failed to respond as needed. No warning light was illuminated. The failure recurred on several occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 380.
What Owners Are Saying
"- **Seating Position** \- I’m a tall guy, 6’4” and every car that I have ever owned, I’m always worried about overall comfort, headroom and seating position. I find the height of my 2022 Sportback to be just perfect for easy entry and exit from the vehicle. I do have my seat in the lowest position, but my seat back is more upright and have no issues with headroom even with having a sunroof. The many adjustments available with the contour massaging seats makes finding a comfortable driving position super easy. I also like the Exit feature and which is also a feature on the passenger side as well. Overall, seat comfort and driving position is excellent and love that the passenger side has all the same adjustments and features. That’s not the case with some other brands. - **Personalization** \- I really like that the e-tron has so many features and options that you can tailor to your driving experience based on your personal preferences. We have several drive select modes; you can save 4 favorites (radio stations or favorite car functions); you have the quick access button on the steering wheel you can customize; the virtual cockpit has several configurations possible to select from based on the driver’s needs for information. Other premium brands e.g. BMW or Mercedes probably offer similar ability to personalize your driving experience, but Audi has executed this very well in my opinion. It just feels like the engineers at Audi were thinking about the driver when designing this car, driving is a personal experience and each driver is different. The ability to personalize my driving experience was definitely lacking in my Tesla Model Y. - **Driving Experience** \- I think my e-tron Sportback is a fun car to drive! I now look forward to my daily commutes and just enjoying the driving experience. I like that it’s a heavy car, it just feels substantial but also can be very nimble and fun to drive on a twisty road (of course set in Dynamic Drive mode). I don’t plan on taking any long trips, but every time I get behind the wheel it just feels like the prefect road car for long trips. Comfortable, solid and very quiet. - **Features** \- just the features that I really like and find really cool: matrix headlights (awesome!); massaging seats (amazing!); 4 zone climate control; hands free hatch release and close!; driver assistance systems (very effective); dual charging ports (awesome!); interior lighting (way cool!)."
"New to Audi, former BMW Owner Long time bimmer driver, recently switched to Audi or "The dark side" as people in the bimmer community would say it 👍 I wanted to get my hands on a midsized luxury AWD EV SUV here in Northeast US and BMW has nothing to offer in this segment. After test driving Tesla and frankly hating it, I found myself looking at the Audi e-tron. Found a 2019 Prestige with some extra miles but in nearly mint condition and I am in love with it. The build quality, performance, power, trim and everything in between has far exceeded my expectations. I'm now thoroughly disappointed in BMWs EV offering and plan on staying in an Audi for a long time. Cheers!"
"Couple more things I like, after using the car for a few more weeks, including a long trip (750 miles each way): - The phone app can easily provide the energy usage data on a daily basis, which makes it easy for me to track my energy usage and efficiency trends. Something Tesla did not do! - Fast charging -- I knew that various YouTubers had claimed the e-tron had a good charging curve, but actually experiencing it on our recent trip was something else! Especially after coming from an older tesla with decidedly slower charging. Electronics, Audio, and Lighting L etron Oct 11, 2020 Etron Sportback matrix LEDs Hi all, enjoying the etron sportback and uk based. It really is an amazing all round car has anyone managed to use the dynamic loops and animations on the matrix headlights? currently these settings are not available when I go to entry/exit lights on the MMI and I was told by my dealer that... 23Kace10 replied Nov 13, 2025"
"Lowest ever (but not bad) efficiency score I've just got my lowest ever efficiency score driving my 2022 Audi e-tron 55 on a long journey. I drove a total of 155 miles with a two-hour break at the mid point. (So 2 battery conditioning sessions) I started the journey on 97% battery, and when I got home I had 16% left. I drove at the speed limit everywhere, so in a 70 I was doing 70, 60 I was doing 60, etc. I drove in comfort mode with S power, with a fairly heavy right foot. It was night time the whole journey. I had my matrix LED lights on, heating at 23 degrees with the blower on 3, heated seats on for both front passengers, and we averaged an outside temperature of -2c. (It’s quite nippy in the UK currently🇬🇧) Oddly enough in the car it said I got 2.4, but in the app is and I got 2.3? Either way that’s 200 miles in the freezing cold, pitch black, Driving at 70mph in sport performance with comfort suspension, CarPlay and the music on , both heated seats on, temperature up high and so on. I just thought I’d post this for people that are concerned about the range on the e tron 55, I see so many posts about it all being doom and gloom and about how it can only get 160 miles in the winter in the UK, As you can see that really is not the case in the real world. If I had popped this in efficiency , and limited to 60mph when possible I probably could’ve added an extra 10-15% of this. This journey cost me about £4.50 😁"
"2021 e-tron front motor failure Yet another story about "**Electrical System: fault.**" red error sign on a dashboard and coolant leaking into motor and destroying it. Actually, this is more about Audi dealership and partners than about problem itself. Buckle up. **Boring part:** yet another front motor on yet another etron 50 SUV OG died at 40000km due to coolant leaking inside. Car still runs but there's clearly weird sound coming from motor, which actually was noticeable before the red error message. **Fun part:** communication with Portuguese Audi dealership and SIVA First owner bought this Audi E-Tron 50 SUV in Germany in January 2021. I bought it second-hand from a dealer in Germany and brought it to Portugal in November 2023 with 25000 kms. Just a little more than a year after, in January 2025 I got the error at 40000 mks. I live in Madeira so the local CIAM S.A. Audi dealer quickly told me that error comes from front motor and it's dead. They also told me that Audi is willing to sponsor a refurbished motor installation with all the parts but i'll have to pay 1200 EUR for work. I was not really happy about that since it's a known Audi problem and asked them to negotiate the payment for works required. I also asked if it's possible to negotiate a new motor instead of refurbished one. Interestingly, after my ask SUDDENLY the deal from Audi to sponsor motor and parts from was retracted. I asked why and here magic started. I upset someone and upset hard. Firstly, local dealer told me that SIVA (which is an organisation that's responsible for Audi import in Portugal and also has contact with Audi Germany) canceled the offer. Because they reckon there's been a problem with Audi service in Germany in January 2023. Whenever I ask what problem exactly or any information about parts or service itself, they don't answer. Local CIAM S.A. dealer keeps saying same thing: we have no information, please ask SIVA. Alrighty, I contacted SIVA via email and forwarded all the conversations with local Audi dealer. SIVA replied that the local dealer is responsible for these kinds of decisions. Ping-pong game started. SIVA just ignores question re. the service problems in 2023 in Germany like if I haven't asked. Eventually, I went to local CIAM S.A. dealer personally and they told me that there was a mistake made by German workshop. They used wrong detail which may have resulted in coolant leaking into motor. They even wrote my part numbers by hand on a piece of paper. And they told me that this information came from SIVA when they tried to negotiate motor replacement. They say that the shop installed part N91103402 whilst they should've installed N91103401. However, I have no proof to the source of this information, even to the fact that someone from dealership wrote me that. It's just 2 codes on a piece of paper. Of course, they refuse to send me this information to email. The part that amuses me the most is that managing director of that CIAM d"
"eTron recalls Just got mine back from a leaky sunroof and now there’s this: And, a bonus recall from the NHTSA ( Dec 19,2023 Manufacturer Recall Number93U6 NHTSA Recall Number23V842 Recall StatusRecall Incomplete, remedy not yet available Summary If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in your vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable, increasing the risk of a fire. Thoughts on this from my fellow Audi eTron owners? I’m really wondering how fast I can get rid of mine…"
"62.5K5FVX replied Mar 20, 2024 e-tron Complaints, Issues And Problems GlassBeach Jan 15, 2024 Audi 2023 Q4 Etron MMI login issues I have a 2023 Q4 Etron. After several months, the MMI in the car stopped recognizing my user name. I can't login anymore as a user even though my email and password are the same as I login on the app. The car says Your login was not successful. Please try again later. I have not been able to use... 32.5KGlassBeach replied Jan 22, 2024"
"Anaheim City Inspectors!!! Hi Audi owner or Audi Manufacturer, I ran into some issue with city and the city inspector request me to provide document for charger that comes with the car. My electrician installed nema 14-50 and breaker 50 Amps, Audi e-tron charger (on the back label) printed input/output 40amp I reached out to audi e-tron support but they dont have any official document for charger that supported 50amp breaker. They wrote me email after reach our their product team Here is audi respond: Thank you for your patience as we reviewed your questions regarding the charging unit for your 2021 Audi e-tron. I have gotten a response back from my product teams that indicates the vehicle charger is intentionally designed with an input current rating of 40A to comply with NEC 2017 code, section 625.14 which requires the circuit on which it's installed be dimensioned to support 125% of the rated load current of the charger. With 40A input current rating, that means that the circuit has to be capable of supplying 50A. The charging unit can technically be capable of charging with the full 50A, but has been de-rated to comply with the NEC code. So my question: 1) Does anyone have issue with city for install lvl 2 charger at home ? They require me official document from manufacture or URL listing something!!! 2) I am seeking your help if you can guild me since i am running to death end where city inspector didnt want do research, audi dealer didnt help, and audi support can only giving me email but cant provide me documents It’s my first time get electric car and i already exhausted and stressful."
Showing 8 of 51 owner excerpts (sorted by sentiment strength)