2025 Cadillac LYRIQ AWD
11 kW Charger
Electric SUV · AWD
Based on battery health, build quality, owner data, EPA range, and market pricing
Above average for 2025 EV SUVs (class avg 66 · top 18%)
Personalize this scoreIs a low score bad?
Last scanned 12 days ago
The 2025 Cadillac LYRIQ AWD (11 kW Charger) puts down 515 hp, 319 miles of EPA range and a 100 kWh battery, and a worth-pursuing score, but only after a hard inspection and a fair price.
Score read
A 71/100 makes this a records-first inspection. Do not let the composite hide this split: battery-health score is 82/100, while range and efficiency score is 56/100. On Reddit, owners keep flagging the same two issues: software tech and owner satisfaction. Documented completion matters more than the recall count itself.
Price context
Used examples are running around $64,138. Treat that as a budgeting floor, not a final price; pull a current KBB Fair Purchase or Edmunds True Market Value for this exact trim before negotiating.
Who this is for
✓ Good for
- ⏱ Daily commuter ≤50 mi/day, predictable charging
- ↦ Road tripper Long trips, needs DC fast network
✗ Avoid if you are a
- $ Bargain hunter Best TCO, reliability + low depreciation
Gotchas
- Serviceable Recall paperwork has to match the exact VIN.
Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.
- Built in Range is the easy place to overbuy this trim (56/100).
Mitigation Check your commute, winter margin, and fast-charge plan before you assume the EPA number fits your use.
Pre-purchase inspection
- 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
- 2 Compare the dashboard range estimate with the EPA 319-mile rating after a full charge.
- 3 Confirm how much of the 8-year/100,000-mile battery warranty remains and whether it transfers.
- 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
- 5 Map your normal highway route and winter margin against the EPA range before you treat it as a road-trip car.
VIN status first This model has 3 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.
Complaint context This scan found 13 NHTSA complaint records (3.4 per 10K VINs, low for any vehicle class). Read the themes below before treating the raw count as the verdict.
Price anchor Current market range is $60,090-$64,138. Use that range to compare listings for the same trim, mileage, and condition.
Pricing & Market Value
Score Breakdown
What matters most to you?
Drag the sliders to prioritize what you care about. Your TrimIndex Score recalculates instantly.
Vehicle Specifications
EVs at your price point that match or beat this trim
Price-gated peer set: vehicles within $49.7K–$74.5K market value (±20% of $62.1K). 0 outscore · 6 score within ±2. Mixed across makes — no "spend more, score better" comps.
Q6 e-tron
- ✓ Better infotainment UX
- ✓ +2 mi more range
- ✓ Better build quality
LYRIQ
- ✓ Different trade-offs at the same price
EV9
- ✓ Better infotainment UX
- ✓ 800V DC charging
EQE
- ✓ Better infotainment UX
- ✓ Better bang-for-buck
4
- ✓ Notably better build quality
- ✓ 800V DC charging
3
- ✓ Better bang-for-buck
- ✓ Better build quality
- ✓ 800V DC charging
The federal $4,000 used-EV credit ended Sept 30, 2025.
But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.
Source & disclaimer
Dealers make ~$14,884 on the average car loan.
After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.
78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB
Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.
Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg
Financing is done. Only the sale price is on the table — and the dealer knows it.
Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy
Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.
"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending
A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.
That's 16 months of your car payment — handed to the dealer's finance department for nothing.
Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.
Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.
NHTSA Recalls (3)
General Motors (GM) is recalling certain 2026 Cadillac VISTIQ vehicles and 2025 Cadillac LYRIQ vehicles. The bolts attaching the high voltage battery to the interior floor may be missing or loose.
An improperly secured battery may become damaged in a crash, increasing the risk of a fire.
Check VIN status at NHTSA.govGeneral Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
Check VIN status at NHTSA.govGeneral Motors, LLC (GM) is recalling certain 2025 Cadillac LYRIQ vehicles. The owner's manual inaccurately describes the rear outboard head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."
Incorrect head restraint information may lead to improperly adjusted head restraints, increasing the risk of injury in a crash.
Check VIN status at NHTSA.govNHTSA Complaints (13 total · 3.4 per 10K US vehicles · low for any vehicle class)
I was driving about 40 MPH, message popped "camera blocked, clean front windshield" I did and the message cleared. A few minutes later it came back so I cleaned the windshield again. What happened next shocked me. Without any warning while traveling 30 mph the automatic braking system came on and stopped the car quickly. Thank God for my seatbelt! My backpack that was in the back seat came flying to the front. No warning at all! I called the dealer and brought the car t them. They told me they need to load new software in the car that would take 5-6 hrs. They did the software and told me that it should be all set now. I picked up the car and drove it home. A few days later an incident more alarming happened! I was at a traffic light, car stopped and auto hold when suddenly the car accelerated on its own. I pumped the break several times and the car eventually stopped. I was terrified. I called the dealer and brought the car there the next morning. Dropped it of Saturday morning. I call Monday afternoon and spoke with the service person and he told me they could not replicate what happened and that there were no bulletins from Cadillac. I asked how they tested it and he told me they took it for a ride and also looked for any errors recorded in the cars memory. I said it happened to me once in 2 days so taking it for a short ride will not necessarily repeat what happened. He said they will hold the car and look at a few more things today. I just spoke to the dealer and they told me they drove the car for 15 minutes and found no issues. They also said they are looking for any bulletins on the car. Not sure what the outcome will be but these 2 incidents could have both been very ugly and people could have gotten very hurt. I ask myself...should I be driving this car!
I was driving about 40 MPH, message popped "camera blocked, clean front windshield" I did and the message cleared. A few minutes later it came back so I cleaned the windshield again. What happened next shocked me. Without any warning while traveling 30 mph the automatic braking system came on and stopped the car quickly. Thank God for my seatbelt! My backpack that was in the back seat came flying to the front. No warning at all! I called the dealer and brought the car t them. They told me they need to load new software in the car that would take 5-6 hrs. They did the software and told me that it should be all set now. I picked up the car and drove it home. A few days later an incident more alarming happened! I was at a traffic light, car stopped and auto hold when suddenly the car accelerated on its own. I pumped the break several times and the car eventually stopped. I was terrified. I called the dealer and brought the car there the next morning. Dropped it of Saturday morning. I call Monday afternoon and spoke with the service person and he told me they could not replicate what happened and that there were no bulletins from Cadillac. I asked how they tested it and he told me they took it for a ride and also looked for any errors recorded in the cars memory. I said it happened to me once in 2 days so taking it for a short ride will not necessarily repeat what happened. He said they will hold the car and look at a few more things today. I just spoke to the dealer and they told me they drove the car for 15 minutes and found no issues. They also said they are looking for any bulletins on the car. Not sure what the outcome will be but these 2 incidents could have both been very ugly and people could have gotten very hurt. I ask myself...should I be driving this car!
I am writing to report a series of alarming incidents involving my 2025 Cadillac, purchased on December 2, 2024. Within three months of ownership, I have experienced three separate occurrences that have caused me significant concern and physical distress. 1 Approximately two weeks after purchasing the vehicle, I was stopped at a red light. When the light turned green, I pressed the Pedal. Within three- 4 seconds, I felt a sudden impact from the rear, as if I had been rear-ended. However, upon inspection, there was no visible damage to my car, and the vehicle behind me was approximately 10 feet away. This incident was both confusing and distressing. 2 On a separate occasion, under similar circumstances, I was stationary at a red light. Upon the light turning green, I began to accelerate and once again experienced a sudden, forceful jolt from the rear. No vehicle was in close proximity behind me, yet the sensation was akin to a severe rear-end collision. The jolt was significant enough to cause me considerable alarm. 3 The most recent and concerning event occurred on the evening of February 24, 2025, around 8:00 PM. I was reversing out of a parking spot at a supermarket. Within seconds of shifting into reverse and beginning to back up, I felt an intense impact, as though a vehicle traveling at high speed had collided with the rear of my car. The force was so substantial that I was convinced a serious accident had occurred. However, upon exiting the vehicle, I found no other cars in the vicinity and no visible damage to my vehicle. Medical Following these incidents, I began experiencing severe neck pain. The discomfort persisted and intensified over the course of a week. On the morning of February 25, 2025, I sought medical attention due to the escalating pain. At the hospital, XR cervical spine was performed, and I have been advised to pursue follow-up consultations with specialists. There needs to be an investigation into these Occurrences.
I am writing to report a series of alarming incidents involving my 2025 Cadillac, purchased on December 2, 2024. Within three months of ownership, I have experienced three separate occurrences that have caused me significant concern and physical distress. 1 Approximately two weeks after purchasing the vehicle, I was stopped at a red light. When the light turned green, I pressed the Pedal. Within three- 4 seconds, I felt a sudden impact from the rear, as if I had been rear-ended. However, upon inspection, there was no visible damage to my car, and the vehicle behind me was approximately 10 feet away. This incident was both confusing and distressing. 2 On a separate occasion, under similar circumstances, I was stationary at a red light. Upon the light turning green, I began to accelerate and once again experienced a sudden, forceful jolt from the rear. No vehicle was in close proximity behind me, yet the sensation was akin to a severe rear-end collision. The jolt was significant enough to cause me considerable alarm. 3 The most recent and concerning event occurred on the evening of February 24, 2025, around 8:00 PM. I was reversing out of a parking spot at a supermarket. Within seconds of shifting into reverse and beginning to back up, I felt an intense impact, as though a vehicle traveling at high speed had collided with the rear of my car. The force was so substantial that I was convinced a serious accident had occurred. However, upon exiting the vehicle, I found no other cars in the vicinity and no visible damage to my vehicle. Medical Following these incidents, I began experiencing severe neck pain. The discomfort persisted and intensified over the course of a week. On the morning of February 25, 2025, I sought medical attention due to the escalating pain. At the hospital, XR cervical spine was performed, and I have been advised to pursue follow-up consultations with specialists. There needs to be an investigation into these Occurrences.
I was in a public parking lot and slowly approached a parking space in front of a store. When I applied the brakes to stop in the space, the car did not respond, it continued to drive forward, up the curb, crashed through the store front, and eventually came to rest mid-way in the store, amidst the furniture and store structure.
I was in a public parking lot and slowly approached a parking space in front of a store. When I applied the brakes to stop in the space, the car did not respond, it continued to drive forward, up the curb, crashed through the store front, and eventually came to rest mid-way in the store, amidst the furniture and store structure.
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
OnStar system on the vehicle is busted. Because of this the accident detection no longer works and the GPS is stuck in no mans land which makes it impossible to use their app to figure out charging percentage, how far and route to take to the nearest charging station.
OnStar system on the vehicle is busted. Because of this the accident detection no longer works and the GPS is stuck in no mans land which makes it impossible to use their app to figure out charging percentage, how far and route to take to the nearest charging station.
Car has been asleep after parking and will not wake up leaving all electrical components dead. GM has not been able to repair and unfortunately this has occurred 5 times including twice the month of March, 2026. Having a car parked in an unsafe location and not being able to move it very unsettling. After 30-60 minutes the car will start back up and operate normally.
Car has been asleep after parking and will not wake up leaving all electrical components dead. GM has not been able to repair and unfortunately this has occurred 5 times including twice the month of March, 2026. Having a car parked in an unsafe location and not being able to move it very unsettling. After 30-60 minutes the car will start back up and operate normally.
My car is equipped with a forward-facing camera, mounted on the forward area of the interior rearview mirror. Additional cameras are mounted on the front bumper, trunk door, and on the rearview mirrors on each side of the car. Various sensors mounted throughout both bumpers face the front, rear, and each side of the car. At the time of this incident all sensors and cameras were clean and free of obstructions, and software was up to date. I was driving uphill, negotiating a tight left curve at approximately 30 MPH in a rural, forested area in the Santa Cruz Mountains (California.) There were no other conveyances, objects, or obstruction on the roadway in front or behind me. The weather was clear and the daytime visibility was excellent. The road was dry and I estimate its gradient at 30%. As I was about to enter the curve, the vertical dirt hillside appeared ahead and directly in front of the forward-facing cameras and sensors, which I supose, detected this topography. With minimal pressure, I had my right foot on the throttle to keep the aforementioned speed while turning. The cruise control was not in use. As I began to turn, and while still facing the hillside, the throttle stopped responding and the car decelerated. Simultaneously, a warning appeared on my dashboard screen, indicating the forward collision warning system was unavailable. I fully depressed the throtle but instead of gaining speed, the car slowed down to 12 MPH as I completed the turn. In quick succession, I lifted my right foot of the throtle and depressed it all the way to the floorboard but the car did not accelerate. The car eventually regained forward acceleration when I had the throttle pedal all the way against the floorboard but despite this severe throttle application, the car only accelerated very slowly. Thereafter, the throtle resumed normal operation and I continued my trip over the hills and back. I believe I could have been rear ended during this scary incident.
My car is equipped with a forward-facing camera, mounted on the forward area of the interior rearview mirror. Additional cameras are mounted on the front bumper, trunk door, and on the rearview mirrors on each side of the car. Various sensors mounted throughout both bumpers face the front, rear, and each side of the car. At the time of this incident all sensors and cameras were clean and free of obstructions, and software was up to date. I was driving uphill, negotiating a tight left curve at approximately 30 MPH in a rural, forested area in the Santa Cruz Mountains (California.) There were no other conveyances, objects, or obstruction on the roadway in front or behind me. The weather was clear and the daytime visibility was excellent. The road was dry and I estimate its gradient at 30%. As I was about to enter the curve, the vertical dirt hillside appeared ahead and directly in front of the forward-facing cameras and sensors, which I supose, detected this topography. With minimal pressure, I had my right foot on the throttle to keep the aforementioned speed while turning. The cruise control was not in use. As I began to turn, and while still facing the hillside, the throttle stopped responding and the car decelerated. Simultaneously, a warning appeared on my dashboard screen, indicating the forward collision warning system was unavailable. I fully depressed the throtle but instead of gaining speed, the car slowed down to 12 MPH as I completed the turn. In quick succession, I lifted my right foot of the throtle and depressed it all the way to the floorboard but the car did not accelerate. The car eventually regained forward acceleration when I had the throttle pedal all the way against the floorboard but despite this severe throttle application, the car only accelerated very slowly. Thereafter, the throtle resumed normal operation and I continued my trip over the hills and back. I believe I could have been rear ended during this scary incident.
Telematics module failed and the vehicle couldn’t connect to emergency OnStar services if involved in crash. GPS also doesn’t work with a faulty module. No cellular or WiFi connectivity. Car reroutes to somewhere without this module working. I’m paying for the OnStar subscription but with a faulty module it can’t connect. GM says part back ordered with no ETA. Thousands of people are reporting the same problem and it should be a recall at this point.
Telematics module failed and the vehicle couldn’t connect to emergency OnStar services if involved in crash. GPS also doesn’t work with a faulty module. No cellular or WiFi connectivity. Car reroutes to somewhere without this module working. I’m paying for the OnStar subscription but with a faulty module it can’t connect. GM says part back ordered with no ETA. Thousands of people are reporting the same problem and it should be a recall at this point.
Sudden Acceleration. -I was driving on a highway. I accelerated to pass a truck and when I took my foot off the accelerator the car continued to gain acceleration. The gas pedal had returned to a normal position but the car was still accelerating. I had to put full force on the brakes to get the car to stop. One of my passengers noted that there were flames around one of the brakes. I turned the car off and we waited approximately 45 minutes for the brakes to cool enough to proceed without further incident.
Sudden Acceleration. -I was driving on a highway. I accelerated to pass a truck and when I took my foot off the accelerator the car continued to gain acceleration. The gas pedal had returned to a normal position but the car was still accelerating. I had to put full force on the brakes to get the car to stop. One of my passengers noted that there were flames around one of the brakes. I turned the car off and we waited approximately 45 minutes for the brakes to cool enough to proceed without further incident.
The infotainment screen automatically adjusts its brightness based on readings from the ambient light sensor. However, during dusk and dawn, while conditions still appear relatively bright to the human eye, the sensor interprets the light levels as low and significantly dims the screen. As a result, the display can become so dark that it is nearly unreadable. This issue occurs even when the brightness control wheel is set to its maximum setting. The light sensor overrides the manual brightness adjustment, and the control wheel can only further reduce the brightness, not increase it. GM should provide an option to disable automatic brightness adjustment, or update the auto-brightness algorithm to prevent the screen from dimming excessively under such conditions.
The infotainment screen automatically adjusts its brightness based on readings from the ambient light sensor. However, during dusk and dawn, while conditions still appear relatively bright to the human eye, the sensor interprets the light levels as low and significantly dims the screen. As a result, the display can become so dark that it is nearly unreadable. This issue occurs even when the brightness control wheel is set to its maximum setting. The light sensor overrides the manual brightness adjustment, and the control wheel can only further reduce the brightness, not increase it. GM should provide an option to disable automatic brightness adjustment, or update the auto-brightness algorithm to prevent the screen from dimming excessively under such conditions.
The contact owns a 2025 Cadillac Lyriq. The contact stated that after starting the vehicle, there was a cracking sound inside the vehicle. The contact looked up and saw that the moon roof glass was cracking. The contact stated that the crack had extended several feet. There was no impact on the moon roof glass to cause the glass to crack. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 6,000.
The contact owns a 2025 Cadillac Lyriq. The contact stated that after starting the vehicle, there was a cracking sound inside the vehicle. The contact looked up and saw that the moon roof glass was cracking. The contact stated that the crack had extended several feet. There was no impact on the moon roof glass to cause the glass to crack. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 6,000.
Bad Telematics Unit thats backorderd forever.
Bad Telematics Unit thats backorderd forever.
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
I purchased the 2025 Lyriq new on May 11, 2025. On May 30th with 5400 miles on the car, the front right wheel tie rod snapped off while driving causing the wheel to turn sideways. I was making a turn on a secondary sheet when it happened and was able to pull to the side of the road. Had I been driving on the highway at the time, I could have been killed or hurt another driver. I had the car towed to MacMulkin Cadillac on June 1. The dealership noted that it was bad welding and the car showed rust and rot in that area. It will be 30 days this Monday and no one from GM has been out to investigate.
What Owners Are Saying
"I love my 25 Lyriq. The sound system is just fine for my rock hardened ears. I’ve had no problem with software, the fit and finish is great, no issues. As far as ride, maybe a bit stiff but that could be due to the run flat tires. Exceptional acceleration. I am looking forward to my next one👍🏻"
"Lease Transfer (Must reside in Michigan) - 2025 Cadillac Lyriq Sport 1 AWD Just posting to see if anyone is interested in taking over my basically brand new lease. Just got the car September 2025. ZERO issues what so ever. Dealer just completed tire rotation (free courtesy service included with lease). I’m only considering letting it go because I’m expecting a kid this summer and will need a bit more space for my growing family! 12K miles/year. Payment is $589.69 (includes wheel and tire coverage) with 17 payments left. 6,866 on odometer (I am under miles). GM requires that you pass credit approval and register the car in Michigan. You will be responsible for $625 transfer fee. See: GM Lease Assumption Stellar Black Metallic Exterior Sky Cool Gray with Santorini Blue accents, Intelux Interior **See window sticker.** Will add some pics soon (it's raining right now)!"
"My 2025 Cadillac Lyriq is falling apart with glitches - anyone else fed up? So I've had my 2025 Lyriq AWD Luxury 1 for a while now, and until a few weeks ago I *loved* it. Smooth, quiet, and lovely ride. But lately, it's turning into a buggy, frustrating mess. * **Internet/GPS nightmare:** The car's internet connection keeps flipping on and off whenever it feels like it. As soon as CarPlay/Android Auto and hotspot via my phone aren't connected, the GPS goes nuts and shows random locations (sometimes even over lake Washington!). The OnStar plan was already included, so why is this even happening? And after a recent service center "fix", the internet connection is now officially off all the time. The app is now of no use to me because I can never get it to connect to my car. * **Service center "fix":** Took it in, they told me it was fixed. Spoiler: it wasn't - in fact, they worsened the situation. When I pointed it out, the service rep basically shrugged and told me to go back to OnStar and rebook another appointment. OnStar tried some troubleshooting (like turning on 'Share Hotspot Data') but that setting doesn't even switch on. Their advice? Yep, "take it back to service". * **Service broke something ELSE:** And now the Auto Hold is busted. When Auto Hold kicks in, the car rocks back and forth like it can't decide if it wants to stop or roll away. Then when I accelerate, it jerks forward like a stubborn mule. This wasn't happening before service touched it. * **Phantom detection issue:** The car also randomly detects something that isn't there, and the seat vibrates like crazy. Service told me Cadillac is "recalibrating their sensors". Whatever that means, it clearly isn't working. I guess I should be glad it doesn't slam on the parking brake by itself. I swear, every week with this car is a *new* problem. Cadillac keeps pushing updates and instead of improving things, it's just breaking more features. I was recommending the Lyriq to friends and family a month ago - now I wouldn't recommend Cadillac's EVs to anyone. Has anyone else had issues like this - internet/GPS dying, Auto Hold acting drunk, phantom detections, features randomly breaking after "service fixes" and Cadillac updates? At this point I just want my car back in the condition it was *before* Cadillac tried to "fix" it via service and updates. I've seen posts where folks are facing this/some other problem. Honestly, GM seems totally deaf to what owners are going through."
"Yet Another Lyriq GPS Thread: Dealer Update Explanation Edition The end of last month we took our 2024 Lyriq Lux 1 in for our 45k scheduled maintenance. We had been stricken by the GPS issue (well documented across this subreddit) for about three months now, and when I brought it in for service, I had printed off the software updates at that time to address missing updates in our history (654.40, 654.50, 654.60, 654.70, and PIT6425C for the GPS, which I believe was superseded by PIT6425D). I always also ask for vehicle wide programming when I arrive at the service lane, too. Upon picking it up two and a half weeks later, I didn't even leave the service lane parking space and our GPS was blank, as seen in the first pic. The second pic is our update history, which does not show any of the updates I requested. Before I left the dealer I asked my service advisor to sit in the car with me along with the Cadillac Concierge on the phone to show the map and GPS was displaying no roadways but I could enter navigation destinations, which replaced the "searching for GPS" message I received before taking it in for service. Their fix was to forget my WiFi hotspot credentials and connect again. That worked one time, but upon arriving home, the map presented with the missing roadways again. A few days after picking up the car and still with no luck, even after contacting Cadillac Concierge who said update 654.51 (the one that supposedly fixes the GPS issue) was installed, it still had not shown in my update history. This prompted me to contact Cadillac again both in online chat and the Concierge the next day. The Cadillac reps suggested that if I could not get my dealer to perform the updates, then I should try contacting other non-Cadillac GM dealers to perform the updates as they all should be able to do them. Long story short, one of the local non-Cadillac GM dealers said they are forbidden from doing Cadillac software updates and the other different GM dealer said they could do Cadillac updates. Both of them, however, mentioned perhaps these updates aren't getting done because updates are expensive, sometimes holding up a service bay for 3-5 hours, which ultimately costs the dealer more money than they get from GM. After composing an email, I sent my concerns to my dealer's service manager and operations VP (per my salesman's advice), and asked for a resolution. After a few more days, I heard from the service manager and their explanati"
"Should I buy a 2024 Cadillac Lyriq Black Tech? Hey everyone, I’ve been seriously considering getting a 2024 Cadillac Lyriq Black Tech, but I keep going back and forth after reading so many mixed reviews both here and on YouTube. Visually and design-wise, the car looks amazing — no doubt about that. The interior is gorgeous, and the overall look really stands out compared to most EVs. However, I’ve seen quite a few concerning posts from owners mentioning that their Lyriq had to be towed multiple times due to software or electrical issues. That’s honestly making me hesitate. I’d be using the car mainly to drive to the office a few times a week and occasionally for Uber Black, so reliability is really important to me. I don’t want to spend around $34–38K just to end up with something that’s constantly in the shop. So, for those of you who own a Lyriq or have experience with it — would you still recommend buying one in 2024? Or should I go for something safer even if it’s not as stylish?"
"First winter with my Lyriq and so far the range is decimated by the cold. No where near what I was getting during Spring, Summer, and Fall. My commute is about 52 miles total (26 each way mostly highway mileage) and based on how quick the battery drops, I think I'd be lucky going two days without charging. Short trips around town are still relatively good, but highway drinks electrons...."
Showing 6 of 30 owner excerpts (sorted by sentiment strength)