2021 Tesla Model X Performance (22in Wheels)

2021 Tesla Model X Performance

22in Wheels

Luxury Electric SUV · AWD

300 mi NCA NACS 250 kW DC 23 recalls 38 complaints · 2.1/10K 9/10 value
63 /100
TrimIndex Score

Based on battery health, build quality, owner data, EPA range, and market pricing

Below average for 2021 EV SUVs (class avg 66)

Personalize this score
Is a low score bad?
Not always. A low score flags items to verify before buying — and often signals stronger value, since heavier discounts already price the risk in. See TrimIndex’s pre-purchase inspection →
Sourced from: NHTSA· EPA· KBB· J.D. Power ·16 Reddit threads ·67 forum excerpts

Last scanned 40 days ago

Buyer brief · 241 words

The 2021 Tesla Model X Performance (22in Wheels) packs 300 miles of EPA range and 250 kW fast charging, and with 23 recall campaigns on this make/year, the VIN lookup is the first thing you do.

Score read

A 63/100 makes this a paperwork-and-test-drive decision. Build quality score is 71/100, but owner feedback score is only 56/100. Owners on Reddit repeatedly cite build quality and software tech as recurring problems. Treat missing repair records as a price problem, not a footnote.

Is it a good deal?

Bargain Priced well below class for the quality on offer

Used examples are running around $40,500 against a $101,190 original sticker, about 40% of new. A reasonable spot for the score, but condition matters more than the headline number; verify recall completion, battery health, and service history.

Who this is for

✓ Good for

  • Daily commuter ≤50 mi/day, predictable charging
  • Road tripper Long trips, needs DC fast network
  • Family hauler 3+ kids, cargo, towing

✗ Avoid if you are a

No persona-level disqualifiers — fits broadly.

Gotchas

  • Serviceable Recall paperwork has to match the exact VIN.

    Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.

  • Verify Owner feedback is the part to read carefully (56/100).

    Mitigation Read the complaint themes and ask whether this VIN has already had those issues repaired.

Pre-purchase inspection

  • 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
  • 2 Compare the dashboard range estimate with the EPA 300-mile rating after a full charge.
  • 3 Confirm how much of the 8-year/150,000-mile battery warranty remains and whether it transfers.
  • 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
  • 5 Read the complaint themes, not just the count, and ask the seller whether those issues have shown up on this VIN.
TrimIndex Intelligence
Synthesized 2 days ago
38 NHTSA Complaints 2.1 per 10K VINs · low for any vehicle class
23 Recall Campaigns
16 Reddit Threads r/teslamotors
67 Forum Excerpts avg -0.08 sentiment

VIN status first This model has 23 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.

Complaint context This scan found 38 NHTSA complaint records (2.1 per 10K VINs, low for any vehicle class). Read the themes below before treating the raw count as the verdict.

Price anchor Current market range is $40,500-$40,500. Use that range to compare listings for the same trim, mileage, and condition.

Analyzed by TrimIndex Data Engine · Scoring methodology →

Pricing & Market Value

Original MSRP $101,190 When new (2021)
Current Market Value $40,500 – $40,500 Composite from KBB & J.D. Power
▼ 60% below original MSRP
9 / 10
Value-to-Score Ratio
Excellent deal

A63-rated trim trading 60% below MSRP. Higher discounts on higher-quality vehicles score better — this signal is orthogonal to the TrimIndex composite, not part of it.

KBB
Fair Purchase Price
$40,500
J.D. Power
Consumer Verified™

Score Breakdown

What matters most to you?

Drag the sliders to prioritize what you care about. Your TrimIndex Score recalculates instantly.

Your Score
63
/100
Battery Health
66
Weight29%
Owner Satisfaction
56
Weight24%
Build Quality
71
Weight18%
Range & Efficiency
58
Weight18%
Software & Tech
67
Weight11%

Vehicle Specifications

300
miles
EPA Range
39.3
kWh/100mi
Efficiency
AWD
 
Drivetrain
Peers in the same budget · higher or similar score

EVs at your price point that match or beat this trim

Price-gated peer set: vehicles within $32.4K–$48.6K market value (±20% of $40.5K). 5 outscore · 1 score within ±2. Mixed across makes — no "spend more, score better" comps.

Higher score Similar ±2
Higher score +4 vs your pick
2021 Tesla Model X
2021 Tesla

Model X

Performance (20in Wheels)
67 / 100
Near class average
TrimIndex composite
Range
341 mi
Market
$40.5K
same price
Why it beats your pick
  • Better infotainment UX
  • Better owner satisfaction
See full breakdown
Higher score +5 vs your pick
2023 Audi e-tron S
2023 Audi

e-tron S

Sportback (20 inch wheels)
68 / 100
Near class average
TrimIndex composite
Range
212 mi
Market
$35.6K
−$4.9K
Why it beats your pick
  • Better infotainment UX
  • Better bang-for-buck
  • Better build quality
See full breakdown
Higher score +2 vs your pick
2022 BMW iX
2022 BMW

iX

xDrive50 (22 inch wheels)
65 / 100
Near class average
TrimIndex composite
Range
315 mi
Market
$36.8K
−$3.7K
Why it beats your pick
  • Better infotainment UX
  • Happier owners overall
See full breakdown
Higher score +3 vs your pick
2021 Tesla Model X
2021 Tesla

Model X

Long Range Plus
66 / 100
Near class average
TrimIndex composite
Range
371 mi
Market
$37.5K
−$3.0K
Why it beats your pick
  • Better infotainment UX
  • Better owner satisfaction
See full breakdown
Higher score +3 vs your pick
2023 BMW iX
2023 BMW

iX

xDrive50 (21 inch wheels)
66 / 100
Near class average
TrimIndex composite
Range
305 mi
Market
$45.3K
+$4.8K
Why it beats your pick
  • Better infotainment UX
  • Better owner satisfaction
See full breakdown
Similar score +1 vs your pick
2023 Audi e-tron S
2023 Audi

e-tron S

(21/22 inch wheels)
64 / 100
Near class average
TrimIndex composite
Range
181 mi
Market
$35.6K
−$4.9K
Worth comparing
  • Better infotainment UX
  • Notably better build quality
See full breakdown
Used-EV incentive finder

The federal $4,000 used-EV credit ended Sept 30, 2025.

But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.

Source & disclaimer
SourceData compiled April 2026 from each state's administering agency.
DisclaimerProgram rules change. TrimIndex is not a tax advisor — confirm eligibility with your state's issuing agency before purchase.
The Financing Room · What Actually Happens

Dealers make ~$10,948 on the average car loan.

After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.

01 · Without pre-approval
+$1,359
Rate markup

78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB

With pre-approval ↓
Rate is already locked

Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.

02 · Without pre-approval
+$1,800
"What's your monthly budget?"

Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg

With pre-approval ↓
One number to negotiate

Financing is done. Only the sale price is on the table — and the dealer knows it.

03 · Without pre-approval
+$1,775
GAP + extended warranty upsell

Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy

With pre-approval ↓
You can shop it or skip it

Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.

04 · Without pre-approval
+$6,014
Yo-yo / spot delivery

"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending

With pre-approval ↓
Financing already closed

A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.

You overpay
~$10,948

That's 18 months of your car payment — handed to the dealer's finance department for nothing.

Your cost to get pre-approved
$0

Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.

Lock your rate before you go to the lot.
Soft pull only No SSN required Works at any dealer

Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.

NHTSA Recalls (23)

Mar 2025
Air Bags
Campaign #25V172000

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Dec 2024
Air Bags — Frontal — Driver Side — Cushion
Campaign #24V967000

Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

Check VIN status at NHTSA.gov
Jul 2024
Electrical System — Software
Campaign #24V554000

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Check VIN status at NHTSA.gov
May 2024
Seat Belts — Front — Warning Light — Devices
Campaign #24V376000

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Check VIN status at NHTSA.gov
Feb 2024
Forward Collision Avoidance — Warnings — External — Pedestrian Alert
Campaign #24V153000

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Jan 2024
Electrical System — Instrument Cluster — Panel
Campaign #24V051000

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Dec 2023
Electrical System — Adas — Driver Monitoring — Software
Campaign #23V838000

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Check VIN status at NHTSA.gov
Nov 2023
Steering — Steering Wheel — Handle Bar
Campaign #23V743000

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Check VIN status at NHTSA.gov
Oct 2023
Service Brakes, Hydraulic — Brake Fluid Low Warning — Switch — Sensor — Float
Campaign #23V679000

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

Check VIN status at NHTSA.gov
Jul 2023
Seat Belts — Front
Campaign #23V488000

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Check VIN status at NHTSA.gov
Feb 2023
Steering — Automated — Adaptive Steering
Campaign #23V085000

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Check VIN status at NHTSA.gov
Nov 2022
Air Bags — Air Bag — Restraint Control Module — Software
Campaign #22V843000

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A passenger air bag that does not deploy as intended increases the risk of injury during a crash.

Check VIN status at NHTSA.gov
Oct 2022
Steering — Electric Power Assist System
Campaign #22V818000

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Sep 2022
Visibility — Power Window Devices And Controls
Campaign #22V702000

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Check VIN status at NHTSA.gov
May 2022
Equipment — Electrical — Infotainment — Video (Touch)Screen — Monitor — Unit
Campaign #22V296000

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Apr 2022
Forward Collision Avoidance — Warnings — External — Pedestrian Alert
Campaign #22V235000

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Apr 2022
Air Bags — Side — Window — Curtain
Campaign #22V233000

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Improper side curtain air bag deployment can increase the risk of injury during a crash.

Check VIN status at NHTSA.gov
Feb 2022
Forward Collision Avoidance — Warnings — External — Pedestrian Alert
Campaign #22V063000

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Feb 2022
Electrical System — Software
Campaign #22V050000

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Jan 2022
Seat Belts — Front
Campaign #22V045000

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Check VIN status at NHTSA.gov
Jan 2022
Steering — Automated — Adaptive Steering
Campaign #22V037000

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Failing to stop at a stop sign can increase the risk of a crash.

Check VIN status at NHTSA.gov
Nov 2021
Air Bags — Frontal — Driver Side — Cushion
Campaign #21V868000

Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.

A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.

Check VIN status at NHTSA.gov
Oct 2021
Forward Collision Avoidance — Sensing System — Camera
Campaign #21V846000

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Check VIN status at NHTSA.gov

NHTSA Complaints (38 total · 2.1 per 10K US vehicles · low for any vehicle class)

15
Safety
9
Battery
9
Build Quality
5
Software
Severity 1 Cosmetic 2 Minor 3 Repeat Visit 4 Stranding 5 Crash / Injury
Frequency Isolated report Emerging pattern Common pattern
5
Safety Jul 8, 2025

Driving speed limit of 50 miles an hour on a two lane road and went to push the accelerator pedal and the entire assembly snapped completely off and was unable to continue driving the car

Common ODI #11672170
4
Safety Oct 23, 2025

Steering got stuck on the road while driving. I couldnt move or change lanes. It was really scary. Then I slowed down and then I had tp pull out of the road to the shoulder. Then I waited for 20-30 mins and restarted the car. Then it worked. I was able to go home. I contacted Tesla and they said they need to look into the issue. At the service center, now they are saying they need to replace entire steering system and the cost is 5000. This is not fair and unprofessional. And it is very scary experience.

Common ODI #11695485
4
Safety Oct 20, 2025

Heavy steering warning. Steering gear left hand drive.

Common ODI #11694883
4
Safety Jul 16, 2025

After completing a 17.5-hour, ~1,000-mile non-stop road trip from Florida to Texas using Autopilot with no interventions or issues, the following week this vehicle experienced a sudden and total steering failure while slowly turning through my residential neighborhood. The steering locked up without warning and caused the car to drift partially into the opposing lane. No power steering warning was shown prior to the failure. Tesla Service diagnosed and replaced both the Front Body Controller (Part #1585663-00-C) and the Steering Gear Assembly (Part #1070801-00-F) under warranty. This is an extremely dangerous failure scenario — had it occurred at high speed, the outcome could have been catastrophic. I am reporting this to make sure it’s documented and investigated, as it appears consistent with similar steering failure complaints in 2021+ Model X vehicles.

Common ODI #11674412
4
Safety Jun 19, 2025

My car has 50,000 miles on it and is just over 4 years old. The steering column has failed causing it to not be able to steer. The service for this is a new steering column at a cost of over $5,000.00. The Y models and 3 models had a recall on this issue. Now it looks like the X models are having the issue as well. The consumer should not be responsible for this. It is dangerous. It is expensive to fix. A steering column should not fail at 50,000 miles. I am not the only person who has been faced with this issue. Tesla service even confirmed that they are seeing this on the X models. I think an investigation should be done. How many $5,000.00 repairs for safety has the consumer been saddled with?

Common ODI #11668225
4
Safety Jun 1, 2025

Steering assist error code. Car has less than 25,000 miles and Tesla is reporting this is common and the steering rack needs to be replaced and the steering gear left hand drive. Tesla Temecula also said there was a system malfunction that caused it but they do not dig into that they just do the service for $5100. Looking online this is common.

Common ODI #11664453
4
Safety Sep 24, 2024

Alerts: UI_a020 - Steering Assist Reduced APP_w264 - Lane Departure features unavailable This incident happened suddenly during a normal commute from work to home. It caused the steering of the vehicle to be very heavy and difficult to control which could have potentially led to an unwanted accident on the road. There root cause seems to be a failure in the steering rack component of the car. It is a very common and prevalent issue with Tesla vehicles, and complaints on various Tesla forums and Reddit threads about this same issue. There also has been NHTSA investigations in the past regarding this. The failure caused the loss of safety functionality such as Lane Keeping Assistance, Lane Departure Assistance, Autopilot and FSD. Tesla Service Center diagnosed the alerts as a steering rack hardware failure and is charging almost $5000 to replace the part. Given that this is such a prevalent issue among so many Tesla vehicles, it needs to be addressed by the manufacturer and should be a safety recall and not on the customer to pay out of pocket.

Common ODI #11616404
4
Safety Sep 2, 2024

Steering rack failure: replacement needed for Model X 2021 at approximately 55K miles. From Tesla Service Center: Concern: Customer states: Alerts - Steering assist reduced/Steering may require increased effort. Repair Notes: Performed vehicle data review found alerts for steering rack assembly, inspected steering rack harness connections found good connections, inspected for any outside influence found none. Found steering rack has non-serviceable internal fault. Recommend steering rack assembly replacement and alignment check. Correction: Steering Rack (Remove & Replace) - Remove and Replace Part Quantity and Labor Hours $4,641.46 + taxes

Common ODI #11612318
4
Safety Jun 18, 2024

I was driving and the car started changing lanes. The steering became heavy and I was barely able to move it and required extreme force. Tesla screen displayed ( steering assist reduced ). I almost died. I was facing cars on both directions and was barely able to get my self to a safe spot. There was no warning before this happened. The car is currently with dealer The steering became acutely extremely heavy and unresponsive and locked on a busy road

Common ODI #11595384
4
Safety May 31, 2024

The steering locked up and it would not move. This happened as I was driving on a road at about 35 miles per hour. I could not steer until I dropped the car speed under 10 miles an hour and using great force was able to navigate the car to safety. I had the car towed to Tesla for repair. They kept it about 4 days and returned it. Within 40 miles of driving the car gave a notification that the steering was "reduced". I was in the car with my [XXX] daughter and about to get on the freeway. I immediately pulled over and had the car towed again to Tesla for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Common ODI #11591867
4
Safety Apr 25, 2024

[XXX] I was driving southbound on [XXX] in Dallas, TX (near [XXX] exit) in Tesla ModelX, with 2 kids in the back seat. It is raining. My speed is around 60-65mph and I am in the rightmost lane. Suddenly the vehicle skids a little, and my steering wheel and brakes are not working anymore. It seemed that the car took complete control and does a full 360 rotation, crossing 4 lanes on the highway. I recall the 10 seconds when I am facing the incoming cars and the only thought I had "this is the end". For whatever reason, the incoming cars slowdown and my tesla makes a full circle, crosses 4 lanes again and gets positioned correctly in the flow of the traffic and in the rightmost lane. my speed now is around 20-30 mph and I suddenly regain control of the brakes and the steering wheel. My kids are crying in the backseat. I still am trying to figure out how and what happened, I cant believe I am alive and I did cry thinking that anything could have happened to my kids. We could have all died on the spot given the rain and how fast the highway traffic goes. I am [XXX] and have been driving for about 30 years. I know how to control minor skidding in rain. I go skiing frequently and can drive on ice (but this was no ice, just water). The only explanation is the malfunction of the Tesla mirrors/cameras (perhaps due to rain water), and taking the wrong decision to swerve the car completely across 4 lanes back and forth. I wish nobody has to go through such life-altering experiences due to a car malfunction, I will never forgive Tesla for the nightmares I still get and the trauma I and my kids had to go through due to the error of a machine. There were no issues before or after with the car, no damage, our tires were relatively new, no police was called. Tesla of course must record incidences like this and they did call me and escalated this to their highest level. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Common ODI #11585512
4
Safety Jun 22, 2022

The contact owns a 2021 Tesla Model X. The contact stated while driving approximately 45 MPH, the vehicle lost power steering functionality with the power steering assist warning light illuminated. The contact stated that the vehicle was difficult to steer while entering a parking lot. The contact stopped and restarted the vehicle before driving back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

Common ODI #11470730
4
Safety Oct 25, 2021

On 10-16-21 Saturday around 7:40 PM, I was going to my brother-in-law's house which is on the left side of the road I was driving. It is a single lane road in a busy residential area. I wanted to park outside of the house by the road. I took a left turn towards the gate, then slight reverse and put in drive to pull to park parallel to the road. My Tesla Model-x went into 'Sudden Unintended Acceleration' mode, went left to right to left in a violent way, picking up speed like a rocket. I applied the breaks repeatedly, but the car did not stop and continued to race on the road for about 0.3 mile where the road takes slight left turn. It went and crashed into a 40 ft tall big pine tree at probably more than 150 mph. It knocked off part of the compound wall of the owner, and passenger front tire blew away and landed in their front yard. I had the seat belt on. No other vehicle involved. I was the only occupant in the vehicle. No fire. I called 911 from my cell phone. I opened the driver side door manually and got out. Police took the report from me and took pictures. The report will be in another 3 days. Ambulance took me to hospital. Broke rt Ulna, Lumbar 2 vertebra, Pneumothorax lt lung with collapse of left lung, s/p chest tube. Also cervical muscle strain/ rupture. Discharge after 3 days. Still lot of back pain. Unable to go to work. Car is total loss. I have Tesla insurance. Reported the accident to Insurance. Adjuster still working on the claim. Requested to 'Preserve the car' for further investigation. 7-14-21: When I stop at a light, the front end of car goes up by about 4 inches. Took to Tesla service center and I was told it is adaptive suspension and it is normal. 8-10-21. When I apply break to stop at a red light, and when I turn on Left turn signal, power shuts off completely, everything blank in the middle of busy traffic, had to reset power. very scary. Happened twice. complained. Tesla remotely updated SD card. Happened again on 10-15-21.

Common Crash involved ODI #11438228
4
Software Sep 12, 2021

The touchscreen and instrument panel/dash screen went black and shut down on several occasions while driving the vehicle. I was not able to see how fast I was going and no indication of whether my turning signal or lights were working. But mostly, it was just scary. I have documentation of all the recent occurrences that this has happened, but it has been more than that (all times on Central Standard Time): 5/5/21 - 3:30pm 5/22/21 - 11:37am 5/25/21 - 11:20am 6/1/21 - 9:18am 6/12/21 - 8:00pm 8/23/21 - Car screens did not work, but did not black out 9/10/21 - 6:50pm

Common ODI #11432740
4
Software Aug 30, 2021

My SD card failed and had to be replaced on my 2021 model X. The car's screens went completely blank during the 2021.24.3 software update. Car lost all power while park, failed to turn on after 3+ hours, had to be towed to service center. There was told the SD card failed and had to be replaced. This faulty SD card seems to be more than just a 2016-2018 issue.

Common ODI #11431269
4
Software Jun 27, 2021

Since my delivery date of 12/4/2020 I have had four different times where both of the screens on my Tesla Model X have gone blank. On two of the occasions the vehicle was parked but on two other occasions the vehicle was being operated at highway speeds on the highway. I have also experienced partial software downloads from Tesla twice. It is very discomforting to be traveling an interstate highway at 75 mph and have all the screens that display information necessary to operate your vehicle go blank. I have had one mobile technician look at the incomplete software download issue on 2/11/2021 state that maybe a new CPU/MCU needs to be installed. There are other posts at: https://hiride.com/tesla-fix-black-touchscreen/ that show similar touchscreen issues. With my latest Service trip on 6/22 - 6/24/2021 the San Antonio, TX Service Center was "unable" to recreate the problem and their diagnostics didn't show any issues. However just 3 days after I picked up the vehicle had the blank screens issue showed back up. Since Tesla service is exclusive to Tesla I cannot get a "second opinion" on the issue. And Tesla seems to believe this is a non-issue and a minor inconvenience that "just happens from time to time." "Nothing to worry about." I on the other hand consider this a safety issue. Please help by looking in to this problem and helping other Tesla owners to get this resolved.

Common ODI #11422651
3
Battery Aug 25, 2025

While driving our screen shut down, autopilot and GPS stopped working and the doors would not open. My kids were stuck on multiple occasions and had to climb through the front seats. Tesla has already confirmed that the Driver Assistance System ECU (Turbo A and Turbo B processors) is a known issue. Over 1600 cases reported. This defect disables safety-critical driver-assist functions without warning, which meets the federal definition of a safety defect under 49 U.S.C. § 30102. Provide a free remedy to owners — including replacement at no cost — as required by 49 U.S.C. § 30120. Telsa denied coverage because we are out of warranty. I asked whether the known issue has been reported and why it is not being covered as a known safety defect. Because the problem involves loss of a safety system, it should not be treated as routine maintenance or wear and tear. It is a known safety defect and therefore must be reported and remedied at Tesla’s expense. Tesla refuse to address my concern and would only let me talk to store manager. They told me I had to email business resolutions to get more information. I have not heard back. I was forced to spend $2k to get my car fixed

Common ODI #11683268
3
Safety Jan 8, 2025

This complain is regarding the recent recall regarding FSD tesla Smart Summon failures. Incident date June 02, 2024 Car was parked in a parking lot outside a movie theater. I was less than 20 feet away from car with clear visibility, and tried smart summon. Car pulled out of the parking making an acute turn damaging driver side door, and front bumper of car parked next to it. Tesla was contacted immediately regarding this malfunction of smart summon and requested them to stop offering this service to owners as it is dangerous. They took 3 months to conduct an internal investigation but refused to share written results. Instead read a generic statement from their website. Still not received a copy of the investigation. Tesla also refused to take take financial responsibility for the damage and their false claim. Smart Summon is dangerous and Tesla should not be allowed to advertise.

Common Crash involved ODI #11635046
3
Build Quality Oct 16, 2024

12v Battery is keep discharging in every two to three months. Tesla service can't find issues or not telling me what is the reason. I have got 5 replacements of 12v battery in last one year. So I think there is a issue in car or bug they are not able to fix it because of limitation. Please let me know how to handle this.

Common ODI #11620318
3
Battery Mar 13, 2024

It is commonly known that the drive shafts on the Model X fail. This is not a wear component and should be a recall. The suspension is also part of this issue and there are after market solutions to fix the suspension that is causing the failure of the half shafts.

Common ODI #11577342
3
Battery Aug 1, 2023

Compressor fails causing cooling of the battery to fail and AC in the car not to work. System sais AC reduced charging reduced. No Air at all. It seems to be a very common issue. This seems unsafe and is a major expense to fix. $2300+

Common ODI #11536030
3
Safety Aug 1, 2023

AFTER AN UPDATE I WAS REVERSING MY CAR, CAR STOPPED IN MIDDLE OF ROAD AND STEERING WHEEL LOST CONTROL WITH SIGN OF STEERING ASSIST REDUCED AND LANE DEPARTURE..... IT WAS A DEATH SCARE. I CONTACTED TESLA, 3 WEEKS AGO AND TODAY MY CAR HAS GONE FOR REPAIR. I HEAR THAT MODEL Y AND 3 ARE RECALLED. I CAN NOT TRUST DRIVING TESLA MODEL X CAR ANY MORE.

Common ODI #11535984
3
Battery Nov 8, 2021

The front half shafts have failed 3 times already on this car, creating a safety hazard.

Common ODI #11439917
3
Battery Jul 5, 2021

Since delivery in December 2020 the computer MCU has shut down for two minutes while driving over a dozen times. The computer reboots after a couple of minutes but during this time it disables all instrumentation, turn signals and other driver information. I brought it in to the Tesla Service Center in Highland Park, Illinois with a list of dates and times that it shut down and they told me it was a known firmware issue and that there would be a solution sometime in the future. I don't believe a 2021 Tesla that cost nearly $100 K would force me to stick my arms out the window to make turn signals.

Common ODI #11423571
3
Battery Apr 17, 2021

WHILE DRIVING THE CAR LOST POWER TO ALL SCREENS AND FUNCTIONS SUCH AS SIGNALS AND SPEEDOMETER ALL STOPPED WORKING. THE COMPUTER SYSTEM REBOOTED IN 10 SECONDS. THIS HAS HAPPENED 4 TIMES IN MATER OF 3 MONTHS.

Common ODI #11408658
3
Battery Apr 1, 2021

I PURCHASED A TESLA MODEL X ON 14 NOV 2020 AND HAD BEEN DRIVING JUST AROUND 2 MONTHS. AT AROUND 11:10PM OR SO AS WE WERE CRUISING ON THE I-580, AND WERE 2 EXITS NORTH OF THE 680 HIGHWAY, THE ENTIRE INSTRUMENT CLUSTER IN THE CAR WHICH INCLUDED THE LARGE SCREEN AND THE DRIVER'S INSTRUMENT PANEL WENT COMPLETELY DARK. WE WERE BAFFLED AS THIS WAS SOMETHING WE NEVER ENCOUNTERED BEFORE. WE BEGAN PULLING OVER TO THE SIDE WHEN AFTER ABOUT A COUPLE OF MINS THE LIGHTS CAME ON AND THE PANEL SHOWED THAT WE HAD JUST AROUND 30 MILES OF RANGE LEFT. WE THEN PROCEEDED TO THE NEAREST CHARGING STATION WHICH HAPPENED TO BE THE TESLA FACTORY AT 45500 FREMONT BLVD, FREMONT, CA, 94538. AS WE REACHED THE CHARGING STATION WE SLOWED DOWN THE CAR BY TAKING FOOT OFF THE PEDAL AND WAS ABOUT TO CHANGE GEARS TO REVERSE WHEN THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND ENDED UP HITTING ONE OF THE CHARGING STATIONS. THE CAR FINALLY CAME TO A HALT AFTER STRIKING AND MOUNTING OVER THE CHARGING STATION. THE CAR STRUCK THE CHARGING STATION HEAD ON FROM THE FRONT AND AROUND THE MID LEFT PART OF THE FRONT BUMPER. WE WERE ALL SHOCKED TO SEE THAT NONE OF THE AIRBAGS WERE DEPLOYED, EVEN THOUGH THE COLLISION WAS PRETTY NASTY. WHILE THREE OF US MANAGED TO GET AWAY BADLY SHAKEN AND WITH STRAINED BACKS, ONE OF THE OCCUPANTS WAS SITTING IN THE REAR AND WAS IN THE PROCESS OF TAKING OFF HER SEAT BELT AS THE CAR WAS SLOWING DOWN. SHE WAS THROWN OFF HER SEAT AND SUFFERED INJURIES TO HER FACE. TESLA REFUSES TO ACK ANY VEHICLE ISSUE AND HAS NOT SHARED ANY ACCIDENT INVESTIGATION REPORT.

Common Crash involved ODI #11406053
3
Battery Feb 23, 2021

UNDER MEDIUM/HEAVY ACCELERATION, THERE IS A RATTLING/GRINDING SOUND LIKE SOMETHING IS COMING LOOSE. TESLA SAYS ITS NORMAL. ITS AN ONGOING ISSUE AND TESLA REFUSES TO REPAIR.

Common ODI #11397694
3
Battery Feb 10, 2021

WE GOT A 2021 TESLA X FOR JUST ONE MONTH. BUT THE COMPUTER HAS DEAD THREE TIMES WHEN I WAS DRIVING IN HIGH WAY AND HAVE MY TWO KIDS IN THE BACK SEATS. TWO OUT OF THE THREE TIMES I HAD TO PULL OVER MY CAR TO TURN OFF THE ENGINE AND TURN IT ON AGAIN. ONE OF THE TIMES THE COMPUTER CAME BACK AGAIN BY IT SELF AFTER BEING DEAD FOR COUPLE OF MINUTES. LUCKILY I DID NOT USE SELF DRIVE MODE THOSE DRIVES. OTHERWISE WHO KNOWS WHAT THE CONSEQUENCES WILL BE. I SPOKED WITH A CUSTOMER SERVICE AND BEEN TOLD IT'S A VERY COMMON OCCURRENCE FOR THEIR CAR. HOWEVER THIS IS NOT COMMON FOR US. THIS REALLY AFFECTS OUR SAFETY SINCE THE MONITOR CONTROL EVERYTHING. I HAVE TWO SCHOOL AGE KIDS AND I HAVE DRIVE THEM TO SCHOOL AND AFTER SCHOOL'S ACTIVITIES. SO THE SAFETY IS NUMBER ONE PRIORITY CONCERN FOR US.

Common ODI #11395757
2
Build Quality Jun 19, 2025

Summary: The front suspension defect on my 2021 Model X, confirmed by St. Petersburg Service Center (Invoice #3000S0013156326), presents a serious safety hazard. Timeline & Concern: Reported Dec 4, 2024, under ESA. Example of Tesla’s delay tactics—service was scheduled only after warranty lapsed. Issue diagnosed in May 2025 as a faulty front upper control arm. Safety risk: Failure could lead to loss of control. I request a safety investigation to prevent similar unsafe compromises.

Common ODI #11668235
2
Build Quality May 5, 2025

My 2021 Tesla Model X has a serious safety issue with the driver’s door. When opened, the door swings freely with no support or soft-close resistance and can slam shut or fling wide open unexpectedly. This poses a danger to passengers and nearby people or property. I believe this issue may relate to a latch or hinge mechanism malfunction, and I am concerned about the lack of a safety interlock. I have reported this to Tesla, and they have not acknowledged it as a warranty or safety concern. I am submitting this complaint in the interest of safety for myself and other drivers of this model. I have videos and more detail but this site only allows static photos.

Common ODI #11659206
2
Build Quality Feb 2, 2025

Windshield cracked due to defrosting; yes available for inspection upon request. If the windshield shatters due to defrosting this is serious safety risk and what can happen while driving is limited less. Vehicle was inspected by Tesla located in Peabody, Massachusetts and the representative stated they are aware, and this is why they tell customers to warm the vehicle up before turning on defrosting, in all the vehicles I've owned windshield cracking from defroster being on has never happened or been an issue. Also through research I found other Tesla owners have experienced similar. No there were no warnings of this happening outside of reading other Tesla owners experiencing this similar situation.

Common ODI #11640531
2
Build Quality Dec 6, 2024

Unintended, unexpected opening of front frunk hood while driving slowly in a parking lot into a strong wind gust. I did not deploy frunk switch and Secondary latch apparently inoperative

Common ODI #11629420
2
Build Quality Jan 1, 2024

On May 23, 2023the car went into the shop for an unrelated issue at that time the tires were checked and found to be needing replacement on front, nothing in notes about back tires. Tires we're filled with air at tesla service. Through out the day on message through app with service no one mentioned tl me the customer that tires needed changing and I was let to drive out on newly pumped up worn tires. 2 days while on the road with my children the tire blew put luckily no one was injured and car had to be towed. At this point they said ohh the back tires are also poor we need to replace both and both were replaced. Several weeks after this a rattle developed and the car went back in in July and the control arm had to be replaced. In november the car started making more noise and only 9k miles later the inner front tires wore worn to the steel belt and had to be changed again also at this time it was found that the half shafts were broken and needed to be replaced. The click on turning the wheel at slow speed continued so the car went back in 3 weeks later at this point they told me that the back tires were excessively worn which they failed to mention a month before and now had to be changed so somehow I avoided another tire blow out. Tesla at this visit also found that the front suspension links were broken and needed to be changed. The car is still clicking on turning to the left on the problem has not been fixed. I believe that the defective suspension has parts breaking because of a defect and this is causing unnecessary pressure on the tires and therefore causing early wear of the tires. This is a safety concern as the tires can blow out at any time if not checked monthly and still I can not rely on tesla workers to even communicate that these tires need to be changed. Also when the tires went bad after9 k miles tesla tried to blame it on me saying it's bc the tires were not rotated but this time they are stating they miss spoke bc these tires are not rotatable

Common ODI #11563163
2
Build Quality Aug 1, 2023

At 50K miles the control arms on model X seem to always fail. This is a serious safety issue. My last model X had the same issue. Also my friends who have Teslas have many control arm failures.

Common ODI #11536029
2
Software Jan 29, 2022

While driving, every few miles, an error will pop up on the instrument panel display that reads "Park Assist unavailable". This happens when driving normally, when not attempting to park, at any speed, with autopilot on or off. The error is accompanied by three, loud, beeps. They are of sufficient volume, and happen with sufficient frequency, that they are distracting from safe driving. They repeat every few miles, endlessly. I took the car in for service and was told the following: 1. The error is "normal". (Even though it refers to parking, and it happens when not parking.) 2. The problem cannot be fixed. 3. The sound accompanying the error cannot be muted. 4. This happens in all Tesla Model X cars. This is an ongoing issue, and occurs almost every drive. I'm supplying today's date as the "date incident occurred".

Common ODI #11449474
2
Software Jan 19, 2022

Hello, I wanted to alert you to Tesla's v11 software update for cars. This is the software we need to use for climate, lights, and most other functions has new and unsafe UI layout that I consider a safety issue. Icons have become tiny and difficult to see, they are also now nested in submenus, and the whole interface requires a driver to take their eyes off the road for a significantly longer amount of time to accomplish simple tasks like enabling or adjusting heating controls.

Common ODI #11448149
2
Build Quality Dec 16, 2021

There is a windshield defect on MY vehicle but check the boards, it is a common problem. The windshield has a mottling defect which is not obvious in normal light BUT - drive into the sun and suddenly you are blinded. It must be a known situation as the boards report this on many different models. We have owned a prior Tesla X so it is not us getting used to the car, it is a defect.

Common ODI #11444199
2
Build Quality Mar 19, 2021

HERE IS A 2021 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39434989?TENANT=US&ROWNUMBER=19 THE BACK WHEEL AND SUSPENSION HAS SNAPPED OFF. THIS IS NOT THE RESULT OF A CRASH IT IS THE RESULT OF A MANUFACTURING DEFECT. THE LOWER CONTROL ARM HAS CRACKED IN HALF ALLOWING THE WHEEL TO GO WHOMPABOUT. JUST LOOK AT THE PHOTOGRAPHS. THESE LOWER LINKS HAVE SNAPPED MANY TIMES ALREADY AND HAVE CAUSED FATAL CRASHES. PLEASE PUT A STOP TO THIS TESLA MADNESS. THANK YOU. KEEF

Common ODI #11403993

What Owners Are Saying

▲ +0.85Build Quality

"Review of a Model X Raven by German Autogefühl. Interesting findings - He is impressed with the quality progress!! Autogefühl has made a new second review of the updated Model X Raven. He is really impressed with the quality of the updated version. He's saying theres is no build quality difference between this new Tesla model X Raven, and the German luxus cars! - And that is a big thing! He is always very fair and unbiased in his reviews - take a look at the review of the ID3 to see how hard he is going after the bad software..."

— r/teslamotors · 2026
▲ +0.80Range

"Tesla Model X P100D hauls over 2,000 lbs like a champ I was inspired by the positive feedback my last post got (from the road trip I did) and wanted to share this too... I just bought a camper but the X's hauling limitations are 5,000 lbs, so my options were limited. I decided to buy an A Liner LXE 2021 because it's relatively cheap ($20k) and has all the things two people (and two dogs) would need (including a shower and toilet) and it weighs a cool 1,900 lbs. (\~2,200 fully loaded with our stuff). I was super impressed with the Tesla's ability to haul it (without charging mid-trip), especially given the +/- 4k elevation gain between Boise (2,730′ elevation) and Stanley (6,253′ elevation). On the way back (128 mile trip), I used \~190 miles of my battery. In other words, I made it with 80 miles left on a 270 mile charge. Someone asked for more pics so here... ​ Me driving the thing out of the dealership A Liner popped open The camping setup Inside!"

— r/teslamotors · 2026
▲ +0.72Range

"You should add that was a charging video from 2 years ago!!! for the Model X. The new 150kw charging speed will drop that time more, then for the refresh, it will make it EVEN further once V3 comes on board or they are both on the same 350kw fast chargers. That would be a great "race to do" plan out a route where both can take advantage of the same fast chargers of 350kwh, then let them both race the same route but at the same max speed of 120km/h (or posted speed limit). The Model X would win every time."

— r/teslamotors · 2026
▲ +0.70Satisfaction

"First 10 months of owning a Tesla Model X in SoCal, by the numbers My "year 1" analysis won't happen until October, when I'll have 1 year of solid data from TeslaFi.com to analyze. However, this is 10 months of ownership, and before my annual job/gig starts where I'll be driving 300mi/week commuting to work. I'm curious how even more driving will change this data, if at all. For the record, I purchased and received my Tesla Model X 75D as new inventory vehicle from Maryland, received the vehicle on June 30, 2017. I used a friend's referral code, so I received a discount and free unlimited supercharging for life of vehicle. Service center repair/visits include: 1. Body shop/repair for passenger side FWD realignment, repaired in 3 days while I was out of town. 2. Passenger side FWD proximity sensor came loose, door frequently thought an obstruction was near the door, preventing it from opening without override. <1 day repair. 3. Uncorking, <1 day repair. 4. Annual service (12 month), I had damaged the passenger rear fender flair, Service Center in Burbank had the part in stock. Cost was $55, installation was free (took less than 15 minutes to remove old and install new). <1 day repair, but I needed to travel for work, so I took a Model S 100D loaner. Some data: I'm on SoCal Edison Time of Use "B" plan, so summer months (June - Sept), overnight charging costs $0.12/kWh. Rest of the year, overnight is $0.13/kWh. I didn't pull all the data or try to dive into costs of charging during summer vs charging rest of the year. Since the bulk of my data is October 2017 through August 2018, I'll price it closer to the non-summer pricing, $0.13/kWh. 3 of 10 months at $0.12/kWh, so let's say $0.127/kWh on my data. My use of the unlimited free supercharging since October 2017: 1394.36kWh, or $177.08 not charging at home. My charging at home: 5055.8kWh, or roughly $642.09, from October 2017 to August 2018. Since I bought my car, I've driven 18,286.17 miles in 13.5 months. I only have data from October 20, 2017, where my earliest Odometer reading was 13,471.88 miles. That brings the cost per mile of operation (not counting cost to own) down to $0.0477 per mile. No way to count how many miles using EAP, but it has made longer road trips much more enjoyable and easier. Total maintenance cost so far was $650 for the first "annual" 12 month service. Also, had to buy a rear wheel flair for $55, installation was gratis. Repair/maintenance costs in 10 months: $705. BMW X6 M is another 6000 GVWR vehicle, gas tank is 22.4 gallons, and gas economy is 14/19. So is the X5. 2019 Buick Enclave also, gas tank is 22 gallons, and gas economy is 17/25. Assuming a gas price of $3.10 (which is actually less than real world prices in LA), every fill up is $68.20. If doing all freeway driving in any of those 3 vehicles (a large assumption, keep it in mind when considering costs; driving these cars in traditional SoCal traffic, geography, and weather, will result in low"

— r/teslamotors · 2026
▽ 1.00Software

"“A Mistake in a Tesla and a Panicked Final Call: The Death of Angela Chao” Wall Street Journal article loosely implying that the gearshift on a 2020 Model X (Raven) caused this person to crash into a pond and die. I’ve seen people mess up gear selection in the Raven Model X stalk myself, but I feel any car with a stalk is like this (particularly when driving an unfamiliar vehicle) and dislike them for this reason. Of course, the stalk became history with the Model S/X Refresh in 2021. And now Highland Model 3 has dropped it, and Model Y will soon too. I am glad for this change. Full article found here, relevant excerpts below. “The night was chilly and very dark, with no moon, so rather than walk, Chao got in her Tesla Model X SUV for the four-minute trip back to the house. The account of what happened to Angela Chao that weekend is based on interviews with people close to Chao and her family, county officials who were briefed on what happened or were there, as well as reviews of law-enforcement documents. Within minutes of saying her goodbyes, she called one of her friends in a panic. While making a three-point turn, she had put the car in reverse instead of drive, she said. It is a mistake she had made before with the Tesla gearshift. The car had zipped backward, tipping over an embankment and into a pond. It was sinking fast. Could they help her? Over the next several hours, her friends, then the ranch manager and his wife, and then paramedics, and firefighters and sheriff’s deputies rushed around and tried to break the windows, find an escape hatch or any way to get Chao out of the car. Somehow an executive who made her living on the sea was drowning in a stock pond within sight of her home.”"

— r/ModelX · 2026
▽ 0.95Build Quality

"Goodbye Tesla (Long Story) I’ve been an EV enthusiast for quite some time and have even had the privilege of working with some major players in the space, including Lucid and Rivian. So I’m very familiar with EV products, charging infrastructure, build quality, and the all-important cost equation. My first Tesla was a leased 2020 Standard Range Model 3. As we all know, it’s a great little car that serves its purpose—but it also leaves plenty to be desired in build quality, luxury, size, and overall style. My most recent Tesla was a brand-new 2024 Model 3 Performance with just 8,000 miles on it. There were a few initial hiccups—Tesla had to adjust the steering column, and the dealer somehow installed the wrong tires on a staggered Performance setup—but since it wasn’t purchased directly from Tesla, I won’t fully blame them. That said, I was still kidding myself. Yes, it’s quick. Yes, HW4 is solid. But the same shortcomings were still there. And no matter how fast it is, it’s still a Model 3—even in Performance trim. Reality check: I have two kids—one in a booster and one still rear-facing—so I had absolutely no business daily-driving a Model 3 Performance. My wife does own the Etron SUV version so the kiddos mostly ride in that. I’ll occasionally take them to school and when we go out but there mainly in her SUV. But the deal was good, curiosity won, and I wanted to see if I could make it work. Before that, my daily was a 2019 C63 AMG, my heart has been in Germany for a while. I owned both cars outright, which gave me the freedom to experiment. Over the years, I’ve owned plenty of sport sedans, mostly European, so compromises don’t go unnoticed. Looking for more space, I had what I thought was a great idea: buy a used 2020 Tesla Model X directly from Tesla. I did my Reddit research—some horror stories, but mostly happy owners—so I felt confident. That confidence lasted about five minutes. The moment I drove off the lot here in Las Vegas, I noticed steering wheel vibration and grinding/crunching noises when turning. Turns out Tesla’s “multi-point inspection” isn’t exactly exhaustive. A service appointment quickly revealed bad front half-shafts. Add in cosmetic issues like a squeaky second-row motor and creaking trunk struts, and things were already off to a rough start. The half-shafts were replaced, but the vibration persisted. Trunk struts were scheduled for mobile service, and I immediately booked a second appointment. That’s when the advisor casually told me, “Honestly, you should just buy a Model Y—there are so many problems with the X.” I wasn’t sure whether to appreciate the honesty or file a complaint. Eventually, it was discovered that the wrong tires were installed front and rear, supposedly causing the vibration. They swapped them, balanced and aligned everything, and even replaced the front passenger wheel. In my 36 years of buying cars, I can confidently say this was the worst CPO experience I’ve ever had. Tesla absolutely droppe"

— r/ModelX · 2026
▽ 0.90Build Quality

"[UPDATE] My used Tesla buying experience I made a previous post here: about my experience buying a used Tesla. This is an update to the experience now that the repairs are "complete". The list of issues I presented to Tesla were: * 5" scratch on passenger door * 3.5" scratch on front facia * 1.25” scratch on frunk lid, just to the left of emblem (It seems more like a long 5-6” scratch, broken into two 1.25ish” scratches) * 2nd row passenger seat rattles a bit at interstate speeds (If pressure is applied it stops) * Rear driver side trunk piston makes a noise, and shakes when opening (Seems like it is struggling to open trunk) * Front driver side tire sounds rough when coming to a hard stop, or going over speed bumps (Use Summon and it’ll sound rough when it comes to a stop. Also try going over speed bump. Does not sound healthy at all. Uncertain if passenger side is affected as well) * Driver side mirror doesn't auto tilt down when going in reverse, passenger side one does. * The metal piece the trunk hatch locks into is broken down, seems like someone closed the trunk hard * Weather stripping on falcon wing doors are degraded and deteriorating (Both doors. Seems like they’ve left residue on the top as well). * Wiper blades don't seem effective. Likely the original blades and should be replaced. * Driver side window sounds painful when rolling down * Drive side plastic molding near wheel well, and along bottom of door appears to be warping? * Driver side doors (Both driver door and falcon wing door) appears to register direct sunlight as an obstruction and does not open doors fully when sun shines directly on that side. * Rear driver side bumper does not appear to be aligned with body properly. * Headlights appear to be dim when used at night * All tire valve stem caps missing * MCU2 upgrade * Autopilot HW 3.0 upgrade * Tuner upgrade The vehicle was dropped off for repair on December 20th. While en route to the service center I got a low tire pressure warning light, so I added that to the list as well. Was quoted to be returned on December 23rd. On December 23rd they then bumped it to December 28th. The reason given was "You're vehicle is 4th in queue to be worked on, we expect to start it tomorrow", which baffled me, but whatever. They then put in a date of December 28th at 6pm, which as they close at 6pm I knew was a placeholder date. Unfortunately this presented an issue because my wife's grandmother was not doing well, and my wife wanted to drive 300mi to go see her, and we wanted to use the X because of Biodefense mode. So I leaned on the service center to try and get more clarity of when it'd be completed, and was essentially told it'd be after the weekend. Fine, I have my SR+ 3, it's done the trip, it'll be the first time it does it in the cold. Monday, December 28th, rolls around and I wait patiently, and am trying not to be pushy, b"

— r/ModelX · 2026
▽ 0.70Software

"New beeping driving me crazy With the recent update, our Tesla Model X has a new beeping that is annoying. It has always beeped at you if you put your foot on the brake and didn’t have a seatbelt on. Lately though, when you put the car in park and take off your seatbelt, it beeps at you. I tried to put it in Joe mode and looked for a setting, but can’t find any new setting. It is super annoying and I’m pretty sure it’s new. The software should realize that after you park the car, taking off a seatbelt is normal. I don’t need a dozen beeps at me every time."

— r/teslamotors · 2026

Showing 8 of 16 owner excerpts (sorted by sentiment strength)

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The read 2021 Tesla Model X Performance (22in Wheels) · Score 63/100 · 9/10 value · 23 recalls, 38 complaints (2.1/10K VINs) across 16 Reddit threads.

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