2023 Tesla Model X Plaid
20" wheels
Luxury Electric SUV · AWD
Based on battery health, build quality, owner data, EPA range, and market pricing
Below average for 2023 EV SUVs (class avg 66)
Personalize this scoreIs a low score bad?
Last scanned 22 days ago
The 2023 Tesla Model X Plaid (20-inch wheels) packs 333 miles of EPA range and 250 kW fast charging, and with 16 recall campaigns on this make/year, the VIN lookup is the first thing you do.
Score read
A 62/100 makes this a paperwork-and-test-drive decision. The useful split is battery-health score at 72/100 versus owner feedback score at 46/100. Owners on Reddit repeatedly cite build quality and owner satisfaction as recurring problems. If the seller cannot show recall completion, price that risk or move on.
Is it a good deal?
Used examples are running around $71,700 against a $91,630 original sticker, about 78% of new. At that money you want cleaner-than-average service records, completed recall paperwork, and a recent battery report before you sign.
Who this is for
✓ Good for
- ⏱ Daily commuter ≤50 mi/day, predictable charging
- ↦ Road tripper Long trips, needs DC fast network
- ☷ Family hauler 3+ kids, cargo, towing
✗ Avoid if you are a
- $ Bargain hunter Best TCO, reliability + low depreciation
Gotchas
- Serviceable Recall paperwork has to match the exact VIN.
Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.
- Verify Owner feedback is the part to read carefully (46/100).
Mitigation Read the complaint themes and ask whether this VIN has already had those issues repaired.
Pre-purchase inspection
- 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
- 2 Compare the dashboard range estimate with the EPA 333-mile rating after a full charge.
- 3 Confirm how much of the 8-year/150,000-mile battery warranty remains and whether it transfers.
- 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
- 5 Read the complaint themes, not just the count, and ask the seller whether those issues have shown up on this VIN.
VIN status first This model has 16 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.
Complaint context This scan found 185 NHTSA complaint records (10.3 per 10K VINs, near industry average). Read the themes below before treating the raw count as the verdict.
Price anchor Current market range is $71,700-$71,700. Use that range to compare listings for the same trim, mileage, and condition.
Pricing & Market Value
A62-rated trim trading 22% below MSRP. Higher discounts on higher-quality vehicles score better — this signal is orthogonal to the TrimIndex composite, not part of it.
Score Breakdown
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Vehicle Specifications
EVs at your price point that match or beat this trim
Price-gated peer set: vehicles within $57.4K–$86.0K market value (±20% of $71.7K). 6 outscore · 0 score within ±2. Mixed across makes — no "spend more, score better" comps.
R1S
- ✓ Happier owners overall
- ✓ Better infotainment UX
- ✓ Stronger safety record
3
- ✓ Notably better build quality
- ✓ Better infotainment UX
- ✓ Better safety score
EQE
- ✓ Better infotainment UX
- ✓ Notably better build quality
- ✓ Better safety score
SQ6 e-tron
- ✓ Better infotainment UX
- ✓ Notably better build quality
- ✓ Better safety score
iX
- ✓ Better infotainment UX
- ✓ Notably better build quality
- ✓ Happier owners overall
Q8 e-tron
- ✓ Better infotainment UX
- ✓ Notably better build quality
- ✓ Better safety score
The federal $4,000 used-EV credit ended Sept 30, 2025.
But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.
Source & disclaimer
Dealers make ~$16,628 on the average car loan.
After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.
78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB
Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.
Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg
Financing is done. Only the sale price is on the table — and the dealer knows it.
Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy
Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.
"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending
A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.
That's 16 months of your car payment — handed to the dealer's finance department for nothing.
Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.
Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.
NHTSA Recalls (16)
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Check VIN status at NHTSA.govNHTSA Complaints (185 total · 10.3 per 10K US vehicles · near industry average)
On February 17 at approximately 9:30 AM, while my wife was driving uphill, the vehicle abruptly shut down and became completely disabled. It began rolling backward despite her attempting to accelerate. Multiple warning alerts activated simultaneously, and the vehicle would not respond to forward input. Our [XXX] child was in the vehicle at the time. A total loss of power while in motion, combined with unintended rollback on an incline, represents a catastrophic safety defect. This was not a minor malfunction — it created a direct and immediate risk of collision and serious injury. Compounding this concern, on the morning following the incident at approximately 6:00 AM, I discovered one of the vehicle doors open without any user interaction. The vehicle had been secured the night before. This raises serious questions regarding electronic reliability and system integrity. Given the severity of these failures, I have lost confidence in the safety and dependability of this vehicle. My family’s safety cannot be subjected to further uncertainty. If this matter is not resolved promptly and satisfactorily, I am prepared to pursue all available legal and regulatory remedies, including formal complaints to appropriate federal safety authorities. Please confirm receipt of this letter and provide a written response outlining next steps within five business days. This situation placed my wife and child in direct danger. I expect a resolution that reflects the seriousness of that fact. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On February 17 at approximately 9:30 AM, while my wife was driving uphill, the vehicle abruptly shut down and became completely disabled. It began rolling backward despite her attempting to accelerate. Multiple warning alerts activated simultaneously, and the vehicle would not respond to forward input. Our [XXX] child was in the vehicle at the time. A total loss of power while in motion, combined with unintended rollback on an incline, represents a catastrophic safety defect. This was not a minor malfunction — it created a direct and immediate risk of collision and serious injury. Compounding this concern, on the morning following the incident at approximately 6:00 AM, I discovered one of the vehicle doors open without any user interaction. The vehicle had been secured the night before. This raises serious questions regarding electronic reliability and system integrity. Given the severity of these failures, I have lost confidence in the safety and dependability of this vehicle. My family’s safety cannot be subjected to further uncertainty. If this matter is not resolved promptly and satisfactorily, I am prepared to pursue all available legal and regulatory remedies, including formal complaints to appropriate federal safety authorities. Please confirm receipt of this letter and provide a written response outlining next steps within five business days. This situation placed my wife and child in direct danger. I expect a resolution that reflects the seriousness of that fact. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While entering an intersection, a vehicle with a stop sign decided to to not stop. I went to use the horn in my 2023 Model X, and slamming the airbag with my hand did nothing. EVERY car in the WORLD has the horn as the center via the airbag. Tesla must recall ALL vehicles without a horn in the center. Lack of use of the horn severely impairs my ability to operate my vehicle.
While entering an intersection, a vehicle with a stop sign decided to to not stop. I went to use the horn in my 2023 Model X, and slamming the airbag with my hand did nothing. EVERY car in the WORLD has the horn as the center via the airbag. Tesla must recall ALL vehicles without a horn in the center. Lack of use of the horn severely impairs my ability to operate my vehicle.
I bought a new model X and took delivery on December 23 2023. On January 26, 2024, it stopped working in the middle of the road with 35% battery left. While my wife was driving the vehicle it gave her a sudden warning on the dashboard “pull over safely, vehicle shutting down. Vehicle may not restart.” My wife had no opportunity to pull over and it was in the middle of the road. The car was essentially functionless, she could not activate the hazard lights and became a road hazard. If this were to happen on the highway this could be catastrophic.
I bought a new model X and took delivery on December 23 2023. On January 26, 2024, it stopped working in the middle of the road with 35% battery left. While my wife was driving the vehicle it gave her a sudden warning on the dashboard “pull over safely, vehicle shutting down. Vehicle may not restart.” My wife had no opportunity to pull over and it was in the middle of the road. The car was essentially functionless, she could not activate the hazard lights and became a road hazard. If this were to happen on the highway this could be catastrophic.
While using the FSD system, ANYTIME you take over, a LARGE popup appears on the main screen disabling ALL user input, or view of the map or any other information needed to DRIVE THE CAR, UNTIL you tap one of the options on the screen. This can happen MULTIPLE times during any drive, at everytime you take over. This is exceptionally dangerous and outright one of the dumbest things I've ever seen a car do.
While using the FSD system, ANYTIME you take over, a LARGE popup appears on the main screen disabling ALL user input, or view of the map or any other information needed to DRIVE THE CAR, UNTIL you tap one of the options on the screen. This can happen MULTIPLE times during any drive, at everytime you take over. This is exceptionally dangerous and outright one of the dumbest things I've ever seen a car do.
My 2023 Tesla Model X suffers from severe, intermittent safety system failures. Specifically, the Automatic Emergency Braking and Steering Assist randomly become unavailable while driving. Tesla Service refuses to repair this, claiming they are "unable to replicate" the intermittent alerts. However, the vehicle's history proves severe safety flaws: Tesla previously had to replace the entire steering wheel assembly and the driver's seat belt lap pretensioner due to failures, and had to recalibrate the forward ADAS camera because it went out of spec causing Autopilot failures. These unresolved, randomly occurring defects pose a severe crash hazard that Tesla is ignoring.
My 2023 Tesla Model X suffers from severe, intermittent safety system failures. Specifically, the Automatic Emergency Braking and Steering Assist randomly become unavailable while driving. Tesla Service refuses to repair this, claiming they are "unable to replicate" the intermittent alerts. However, the vehicle's history proves severe safety flaws: Tesla previously had to replace the entire steering wheel assembly and the driver's seat belt lap pretensioner due to failures, and had to recalibrate the forward ADAS camera because it went out of spec causing Autopilot failures. These unresolved, randomly occurring defects pose a severe crash hazard that Tesla is ignoring.
1. The Horn Button in NOT located in the center of the steering wheel but is located as a separate button off to the side and therefore is difficult to located in times of emergency when it is needed. 2. Where the button is located it is not intuitive in times of panic and emergency to try and located where to press the horn button. If you happen to be turning the wheel, it is almost impossible to find the button. 3. On future Tesla X models. Tesla the Manufacture decide to relocate the horn back to the center of the steering wheel. 4. We have had several close calls and missed accidents partly due to the fact we could not located the horn button in times of emergencies. 5. It seems like it would be a simple fix for the manufacturer to install an updated steering wheel for the safety of all occupants and other drivers.
1. The Horn Button in NOT located in the center of the steering wheel but is located as a separate button off to the side and therefore is difficult to located in times of emergency when it is needed. 2. Where the button is located it is not intuitive in times of panic and emergency to try and located where to press the horn button. If you happen to be turning the wheel, it is almost impossible to find the button. 3. On future Tesla X models. Tesla the Manufacture decide to relocate the horn back to the center of the steering wheel. 4. We have had several close calls and missed accidents partly due to the fact we could not located the horn button in times of emergencies. 5. It seems like it would be a simple fix for the manufacturer to install an updated steering wheel for the safety of all occupants and other drivers.
Recurring front passenger safety restraint system fault that Tesla cannot permanently repair despite 4 service attempts over 16 months. ISSUE: Vehicle intermittently displays "Front Passenger Safety Restraint System Fault - Service Required" with persistent warning chimes and airbag warning indicator. Occurs with and without passenger present. Causes significant stress/anxiety and erodes confidence in restraint system reliability during a collision. REPAIR HISTORY (all under warranty): [XXX] (30,638 mi) - Invoice #[XXX] - Connector grease treatment. Recurred after ~3 weeks. [XXX] (32,399 mi) - Invoice #[XXX] - Replaced Restraint Control Module. Recurred after ~3 weeks. [XXX] (36,106 mi) - Invoice #[XXX] - Pin retention repair. Recurred after ~3 weeks. [XXX] (43,204 mi) - Invoice #[XXX] - Harness tension adjustment. Recurred late Nov 2025. CURRENT STATUS: Fault resurfaced 5th time. Service appointment scheduled ~Dec 14, 2025. Vehicle at ~48,000 miles, approaching 50,000-mile warranty limit. PATTERN: Each repair temporarily resolves issue, but fault consistently returns after 2-4 weeks. Tesla unable to identify root cause despite multiple different repair approaches. ADDITIONAL: Original owner. Also had driver-side restraint wiring repaired Feb 2024 (23,310 mi). Issue may relate to known Tesla restraint system concerns. Requesting NHTSA review whether this pattern warrants investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recurring front passenger safety restraint system fault that Tesla cannot permanently repair despite 4 service attempts over 16 months. ISSUE: Vehicle intermittently displays "Front Passenger Safety Restraint System Fault - Service Required" with persistent warning chimes and airbag warning indicator. Occurs with and without passenger present. Causes significant stress/anxiety and erodes confidence in restraint system reliability during a collision. REPAIR HISTORY (all under warranty): [XXX] (30,638 mi) - Invoice #[XXX] - Connector grease treatment. Recurred after ~3 weeks. [XXX] (32,399 mi) - Invoice #[XXX] - Replaced Restraint Control Module. Recurred after ~3 weeks. [XXX] (36,106 mi) - Invoice #[XXX] - Pin retention repair. Recurred after ~3 weeks. [XXX] (43,204 mi) - Invoice #[XXX] - Harness tension adjustment. Recurred late Nov 2025. CURRENT STATUS: Fault resurfaced 5th time. Service appointment scheduled ~Dec 14, 2025. Vehicle at ~48,000 miles, approaching 50,000-mile warranty limit. PATTERN: Each repair temporarily resolves issue, but fault consistently returns after 2-4 weeks. Tesla unable to identify root cause despite multiple different repair approaches. ADDITIONAL: Original owner. Also had driver-side restraint wiring repaired Feb 2024 (23,310 mi). Issue may relate to known Tesla restraint system concerns. Requesting NHTSA review whether this pattern warrants investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Reat seatbelts become twisted and are not safe. Tesla claims this is a maintenance issue and not a defect in the mechanism. I disagree and this should be investigated by the government as it is a safety issue.
Reat seatbelts become twisted and are not safe. Tesla claims this is a maintenance issue and not a defect in the mechanism. I disagree and this should be investigated by the government as it is a safety issue.
Tesla has taken the horn away from the traditional center of the steering wheel and put a ridiculously small button on the side of the steering wheel. Most times when you need to use your horn it’s because of a sudden, unanticipated situation. It’s intuitive to hit the center of the wheel. It’s absolutely impossible to find the tiny button in that situation. One has to take their eyes off the road and look for the button. By the time it is located the situation is over. I understand Tesla has corrected this on their current vehicles and gone back to the traditional center of the wheel. But that does not help owners of the affected autos. They should be required to offer a solution, like a stand alone button that can be attached to the center steering wheel. The current configuration is flat out unsafe.
Tesla has taken the horn away from the traditional center of the steering wheel and put a ridiculously small button on the side of the steering wheel. Most times when you need to use your horn it’s because of a sudden, unanticipated situation. It’s intuitive to hit the center of the wheel. It’s absolutely impossible to find the tiny button in that situation. One has to take their eyes off the road and look for the button. By the time it is located the situation is over. I understand Tesla has corrected this on their current vehicles and gone back to the traditional center of the wheel. But that does not help owners of the affected autos. They should be required to offer a solution, like a stand alone button that can be attached to the center steering wheel. The current configuration is flat out unsafe.
The vehicle has start throwing a safety restraint error. We got into the service mode and it shows there is electrical problems with the driver side airbag system and that it may not deploy in the event of an accident. Tesla is delaying the appointment to review this for 12 days. Their app advised to not drive the car due to a safety issue as all safety measures may not work appropriately. Seems to be a safety level recall.
The vehicle has start throwing a safety restraint error. We got into the service mode and it shows there is electrical problems with the driver side airbag system and that it may not deploy in the event of an accident. Tesla is delaying the appointment to review this for 12 days. Their app advised to not drive the car due to a safety issue as all safety measures may not work appropriately. Seems to be a safety level recall.
All trailer hitches installed on Tesla Model X and Model Y vehicles do not meet the standards for towing in the US. These hitches are from Bosal, a European manufacturer, and there is no way to safely tow most trailers in the US including Home Depot, UHAUL, Airstream, boat trailers, etc. and meet the manufacturer safety specifications. Model X and Model Y owners on the road today are not following Tesla's manual and are using a tow ball adapter way outside the safety spec for the Tesla hitch. This poses a serious safety concern which could lead to failure of the hitch and the trailer detaching from the car while in motion. This poses as serious safety concern for the drivers, passengers, and everyone around the vehicle in tow. Please investigate this. I quick look at the Tesla manual specifications and the standard 18" height of trailers in the US makes it clear there is a serious issue here. Please investigate asap. I have contacted Tesla at least 10 times and nobody there is taking action on this issue.
All trailer hitches installed on Tesla Model X and Model Y vehicles do not meet the standards for towing in the US. These hitches are from Bosal, a European manufacturer, and there is no way to safely tow most trailers in the US including Home Depot, UHAUL, Airstream, boat trailers, etc. and meet the manufacturer safety specifications. Model X and Model Y owners on the road today are not following Tesla's manual and are using a tow ball adapter way outside the safety spec for the Tesla hitch. This poses a serious safety concern which could lead to failure of the hitch and the trailer detaching from the car while in motion. This poses as serious safety concern for the drivers, passengers, and everyone around the vehicle in tow. Please investigate this. I quick look at the Tesla manual specifications and the standard 18" height of trailers in the US makes it clear there is a serious issue here. Please investigate asap. I have contacted Tesla at least 10 times and nobody there is taking action on this issue.
Peeling steering wheel, eventually will need to replaced due to not being able to grab wheel and lose grip when I turn. Many others complain of the same problem with model x and Tesla wants $1800 to replace. I refuse to use my insurance to pay for this so they have not inspected it.
Peeling steering wheel, eventually will need to replaced due to not being able to grab wheel and lose grip when I turn. Many others complain of the same problem with model x and Tesla wants $1800 to replace. I refuse to use my insurance to pay for this so they have not inspected it.
In many near hit collisions where I need to honk the horn, memory reflexes goes to press down the center of the steering wheel to alert but the horn button isn’t there on this vehicle. It’s put as a button on the right side but after 25,000 Miles and at least 4 times, I could not locate it quick enough. This is a serious safety issue.
In many near hit collisions where I need to honk the horn, memory reflexes goes to press down the center of the steering wheel to alert but the horn button isn’t there on this vehicle. It’s put as a button on the right side but after 25,000 Miles and at least 4 times, I could not locate it quick enough. This is a serious safety issue.
The contact owns a 2023 Tesla Model X. The contact stated that while the driver was driving at an undisclosed speed, another vehicle attempted to merge near the contact’s vehicle, which caused the passenger front end of the vehicle to collide into a pole. The air bags did not deploy during the incident. The contact also stated that the front driver's door became inoperable, and the contact had to break the front driver's window to be removed from the vehicle. No injuries were sustained, and no medical attention was provided. A police report was not filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.
The contact owns a 2023 Tesla Model X. The contact stated that while the driver was driving at an undisclosed speed, another vehicle attempted to merge near the contact’s vehicle, which caused the passenger front end of the vehicle to collide into a pole. The air bags did not deploy during the incident. The contact also stated that the front driver's door became inoperable, and the contact had to break the front driver's window to be removed from the vehicle. No injuries were sustained, and no medical attention was provided. A police report was not filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.
In multiple cases in California. The small button for the digital horn was impossible to reach or activate an emergency situations. This occurred to me and my wife while I’m parking lots and on roads when other vehicles threatened to hit us. The mechanical horn was removed as a cross cutting measurein the model X and it is a major safety hazard.
In multiple cases in California. The small button for the digital horn was impossible to reach or activate an emergency situations. This occurred to me and my wife while I’m parking lots and on roads when other vehicles threatened to hit us. The mechanical horn was removed as a cross cutting measurein the model X and it is a major safety hazard.
On my 2023 Tesla Model X, the horn button is a capacitive touch button among several other buttons and it is difficult to use on a daily basis and impossible to find in an emergency. Yesterday, another car was drifting into my lane on the highway traveling at 70 MPH and I could not locate the horn in time to alert them. I had to drive evasively to avoid a serious accident. This has happened at least 7 separate times already. 2024 Tesla Model Xs now have the button in the center of the steering wheel where it is on every other car I have ever driven. Yesterday, I contacted Tesla service about this critical safety issue and demanded the replace my steering wheel with a center horn button because of the document safety issues. They refused. There needs to be a recall forcing Tesla to replace these defective steering wheels with the new and safe design before people get killed.
On my 2023 Tesla Model X, the horn button is a capacitive touch button among several other buttons and it is difficult to use on a daily basis and impossible to find in an emergency. Yesterday, another car was drifting into my lane on the highway traveling at 70 MPH and I could not locate the horn in time to alert them. I had to drive evasively to avoid a serious accident. This has happened at least 7 separate times already. 2024 Tesla Model Xs now have the button in the center of the steering wheel where it is on every other car I have ever driven. Yesterday, I contacted Tesla service about this critical safety issue and demanded the replace my steering wheel with a center horn button because of the document safety issues. They refused. There needs to be a recall forcing Tesla to replace these defective steering wheels with the new and safe design before people get killed.
The horn is a button on the top right of the yoke steering. With a turning wheel the position is not stationary and in situations where it is warranted to warn other vehicle or person you keep looking for it and get distracted. I have had this vehicle for about three weeks and I find this as a serious safety issue. Today I contacted Tesla and it seems they have a new steering that come with manual horn in the middle but they would not replace it without charging $2000 for it or there is some defect like peeling on it. There are numerous online chats where people have got it replaced citing safety reason. In my view this should be under the recall especially when there is an option.
The horn is a button on the top right of the yoke steering. With a turning wheel the position is not stationary and in situations where it is warranted to warn other vehicle or person you keep looking for it and get distracted. I have had this vehicle for about three weeks and I find this as a serious safety issue. Today I contacted Tesla and it seems they have a new steering that come with manual horn in the middle but they would not replace it without charging $2000 for it or there is some defect like peeling on it. There are numerous online chats where people have got it replaced citing safety reason. In my view this should be under the recall especially when there is an option.
The steering wheel doesn't comes with a horn. Meaning on a regular car, when you need the just press the airbag but in Tesla there a tiny button needs to press in order to get the horn which is impossible to do in case of an emergency.
The steering wheel doesn't comes with a horn. Meaning on a regular car, when you need the just press the airbag but in Tesla there a tiny button needs to press in order to get the horn which is impossible to do in case of an emergency.
On two occasions while driving using Tesla’s FSD, the brake has failed to engage in emergency situations after engaging the brake pedal. I have reported this issue to Tesla as part of a broader buy back request for my car which has had multiple issues and continues to have multiple issues. Tesla simply stated they could not replicate this issue and denied my buyback request. I do not feel safe driving this car around.
On two occasions while driving using Tesla’s FSD, the brake has failed to engage in emergency situations after engaging the brake pedal. I have reported this issue to Tesla as part of a broader buy back request for my car which has had multiple issues and continues to have multiple issues. Tesla simply stated they could not replicate this issue and denied my buyback request. I do not feel safe driving this car around.
This is a serious safety concern regarding the full self driving auto pilot for this vehicle. While traveling on a clear day on [XXX] at around 1630 hrs on [XXX], with the full self driving auto pilot engaged, the vehicle on 2 separate occasions attempted to lane change across the center divide and into the opposite traffic lane; both time required immediate corrective action on my part. This was a very scary experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is a serious safety concern regarding the full self driving auto pilot for this vehicle. While traveling on a clear day on [XXX] at around 1630 hrs on [XXX], with the full self driving auto pilot engaged, the vehicle on 2 separate occasions attempted to lane change across the center divide and into the opposite traffic lane; both time required immediate corrective action on my part. This was a very scary experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The horn doesn’t get activated when the center of the steering wheel is pressed. The horn button is on the right hand side on the wheel. It’s a safety hazard trying to find the button while driving especially in round abouts. In the place I live, there are couple of roundabouts; one car almost hit me since they didn’t yield to me when I was on the roundabout. I couldn’t find the horn button and had to hard brake.
The horn doesn’t get activated when the center of the steering wheel is pressed. The horn button is on the right hand side on the wheel. It’s a safety hazard trying to find the button while driving especially in round abouts. In the place I live, there are couple of roundabouts; one car almost hit me since they didn’t yield to me when I was on the roundabout. I couldn’t find the horn button and had to hard brake.
The steering wheel design includes a small button to engage the horn rather than a common practice of having the horn engage on center press of the wheel. In practice, this has turned out to be a significant safety issue and cause of confusion due to its in ability to effectively find the button or safely reach the button during safety concerns especially when the wheel is rotated since its general proximity is never consistent. Additionally, it is very close to other buttons which has caused it to accidentally be pressed and create confusion and anger with other drivers on the road.
The steering wheel design includes a small button to engage the horn rather than a common practice of having the horn engage on center press of the wheel. In practice, this has turned out to be a significant safety issue and cause of confusion due to its in ability to effectively find the button or safely reach the button during safety concerns especially when the wheel is rotated since its general proximity is never consistent. Additionally, it is very close to other buttons which has caused it to accidentally be pressed and create confusion and anger with other drivers on the road.
Vehicle not paying attention, nearly swerved into my vehicle and in the moment, unable to find the horn button. Instinctively went for center of wheel but there is nothing here - have to search for small button on right
Vehicle not paying attention, nearly swerved into my vehicle and in the moment, unable to find the horn button. Instinctively went for center of wheel but there is nothing here - have to search for small button on right
2023 model X is NOT equiped with a center steering wheel horn, instead a small button on the right of steering wheel which is nowhere to be found when you need in an emergency, i almost got in to 3 accidents for lack of horn. Tesla must replace these for traditional horn button
2023 model X is NOT equiped with a center steering wheel horn, instead a small button on the right of steering wheel which is nowhere to be found when you need in an emergency, i almost got in to 3 accidents for lack of horn. Tesla must replace these for traditional horn button
Horn button is a safety issue. 2023 TeslaX is dangerous without a center horn. Went into a ditch to avoid an errant truck because I looked down to find the tiny button. Blinker buttons are completely ineffective when making a turn, major safety issue. Need a stalk for blinkers.
Horn button is a safety issue. 2023 TeslaX is dangerous without a center horn. Went into a ditch to avoid an errant truck because I looked down to find the tiny button. Blinker buttons are completely ineffective when making a turn, major safety issue. Need a stalk for blinkers.
The 2023 Tesla Model X does not have a physical horn in the center, rather a small touch sensitive button located on the side on the steering wheel. The button does not even have any physical bump to make it easy to find without looking. This is a huge safety issue. When in near collision conditions requiring other drivers to be alerted to the vehicle's presence, there is no time to look down to press the button. It is not in an intuitive location and the location of the button changes as the wheel is turned making it even more difficult to find. Tesla has made it clear that this is an issue by changing the steering wheels on the 2024 plus models to include a physical center horn, however refuse to recall and replace the current steering wheels under warranty. On multiple occasions the horn could not be sounded in time or at all when other drivers move into the lane unsafely or need to be alerted to the vehicle's presence to avoid potential collisions. This is a serious safety issue that needs to be addressed. Thank you.
The 2023 Tesla Model X does not have a physical horn in the center, rather a small touch sensitive button located on the side on the steering wheel. The button does not even have any physical bump to make it easy to find without looking. This is a huge safety issue. When in near collision conditions requiring other drivers to be alerted to the vehicle's presence, there is no time to look down to press the button. It is not in an intuitive location and the location of the button changes as the wheel is turned making it even more difficult to find. Tesla has made it clear that this is an issue by changing the steering wheels on the 2024 plus models to include a physical center horn, however refuse to recall and replace the current steering wheels under warranty. On multiple occasions the horn could not be sounded in time or at all when other drivers move into the lane unsafely or need to be alerted to the vehicle's presence to avoid potential collisions. This is a serious safety issue that needs to be addressed. Thank you.
The horn on this car is a small button on the steering wheel. I have had many incidents when i needed to honk the horn in an emergency situation and i had to either take my eyes off the road (too dangerous) or forgo using the horn to try to warn the other drivers of a potential accident,
The horn on this car is a small button on the steering wheel. I have had many incidents when i needed to honk the horn in an emergency situation and i had to either take my eyes off the road (too dangerous) or forgo using the horn to try to warn the other drivers of a potential accident,
I took an exit form the highway on [XXX] towards Bothell. As Soon as I did and ended up coasting towards the first red light, all the warning signs came on on the car and my steering wheel locked up. And my braking also got reduced. Only thing that worked was the Acceleration pedal. I struggled to get the car towards any safety. There was a message on the dashboard saying that assisted steering is reduced will require more power. however it was locked. I tried with all my might to steer the car in any direction but it would not budge. I was super scared I was going to be in an accident. With the limited braking as well I had to find a curb in the road to be able to safely park the car or a slope where the car could slow to a halt. Luckily I was able to do that and slowed down. on a curb like area and then I was able to turn on the parking brake. On contacting support they told me to reset the car and in doing so it should bring back functions. However, it did not. This was extremely dangerous and I was very lucky to get out of this alive without harming anyone else as well. Had this happened on the highway I was a sure goner. They had to finally get the car towed from there. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I took an exit form the highway on [XXX] towards Bothell. As Soon as I did and ended up coasting towards the first red light, all the warning signs came on on the car and my steering wheel locked up. And my braking also got reduced. Only thing that worked was the Acceleration pedal. I struggled to get the car towards any safety. There was a message on the dashboard saying that assisted steering is reduced will require more power. however it was locked. I tried with all my might to steer the car in any direction but it would not budge. I was super scared I was going to be in an accident. With the limited braking as well I had to find a curb in the road to be able to safely park the car or a slope where the car could slow to a halt. Luckily I was able to do that and slowed down. on a curb like area and then I was able to turn on the parking brake. On contacting support they told me to reset the car and in doing so it should bring back functions. However, it did not. This was extremely dangerous and I was very lucky to get out of this alive without harming anyone else as well. Had this happened on the highway I was a sure goner. They had to finally get the car towed from there. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The horn button on the steering wheel is extremely dangerous. It is too hard to find it with my thumb in time, and has almost caused me to get into multiple accidents. When others cannot see me while yielding to traffic, I tried to honk and because there was no center haptic horn, I had to slam on the breaks. The horn should be in the center of the steering wheel. It is extremely unsafe as a tiny button because you cannot find it in time during an urgent traffic incident.
The horn button on the steering wheel is extremely dangerous. It is too hard to find it with my thumb in time, and has almost caused me to get into multiple accidents. When others cannot see me while yielding to traffic, I tried to honk and because there was no center haptic horn, I had to slam on the breaks. The horn should be in the center of the steering wheel. It is extremely unsafe as a tiny button because you cannot find it in time during an urgent traffic incident.
Episode #2 'Near-death-Experience" Tuesday[XXX] Tesla Model X "Auto Steer" abruptly Stopped on [XXX] between 1.10PM - 1.15PM Sent a message to Tesla around 1.30pm, Exactly the same scenario happened on [XXX]. Coming from [XXX] going to [XXX], after 10-15 seconds, car STOPPED abruptly. I do not know what happened and still shaken from Episode #1, this incident happened with in 2 weeks apart. After Tesla's review, it was noted that Autopilot was not active at 1.30pm. Tesla can't do anything about this incident, as it is under Beta version and it is the responsibility of the driver to be aware of such situations and should take full control of the vehicle. At that time in this situation, what control I have to take immediate control of when car stopped abruptly. Luckily no vehicles were coming behind and survived second time. Laptop screen blank, pressed gas pedal, breaks and after 30-45 seconds, laptop screen started showing up on the left side panel and quickly drove from the ramp. Basically malfunction of the software and/or a glitch caused car to stop abruptly. Now. we are shaken and worried what to do and go to work and do other chores. We have two Tesla and we are totally lost, now what to do and what options to choose for driving. Based on details posted on internet and number of complaints filed, it looks like that no action has been taken. what are the next steps from Tesla's perspective and NHTSA? F In the last couple of years, more than 1500 hundred complaints have been filed, fatal accidents and people died. Your help is much appreciated so that more lives could be saved, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Episode #2 'Near-death-Experience" Tuesday[XXX] Tesla Model X "Auto Steer" abruptly Stopped on [XXX] between 1.10PM - 1.15PM Sent a message to Tesla around 1.30pm, Exactly the same scenario happened on [XXX]. Coming from [XXX] going to [XXX], after 10-15 seconds, car STOPPED abruptly. I do not know what happened and still shaken from Episode #1, this incident happened with in 2 weeks apart. After Tesla's review, it was noted that Autopilot was not active at 1.30pm. Tesla can't do anything about this incident, as it is under Beta version and it is the responsibility of the driver to be aware of such situations and should take full control of the vehicle. At that time in this situation, what control I have to take immediate control of when car stopped abruptly. Luckily no vehicles were coming behind and survived second time. Laptop screen blank, pressed gas pedal, breaks and after 30-45 seconds, laptop screen started showing up on the left side panel and quickly drove from the ramp. Basically malfunction of the software and/or a glitch caused car to stop abruptly. Now. we are shaken and worried what to do and go to work and do other chores. We have two Tesla and we are totally lost, now what to do and what options to choose for driving. Based on details posted on internet and number of complaints filed, it looks like that no action has been taken. what are the next steps from Tesla's perspective and NHTSA? F In the last couple of years, more than 1500 hundred complaints have been filed, fatal accidents and people died. Your help is much appreciated so that more lives could be saved, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
The horn button on the steering wheel is not mechanical and is located outside of the center steering wheel location. This poses a serious risk to driving as the horn button is very difficult to reach when turning the steering wheel.
The horn button on the steering wheel is not mechanical and is located outside of the center steering wheel location. This poses a serious risk to driving as the horn button is very difficult to reach when turning the steering wheel.
After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this. Waiting 39 days for this is unacceptable.
After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this. Waiting 39 days for this is unacceptable.
The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button.
The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button.
Regarding the horn location on the steering wheel: When the steering wheel is not straight, it's difficult to locate the horn button without looking down. It isn't even a physical button. The driver has to use the finger tip to feel for it. In an emergency, there's no time for this. There have been numerous near-miss accidents due to the need to look down to find the horn button. It's purely luck that we haven't had a serious accident. The horn's position is both ridiculous and dangerous. Some Tesla owners have complained to the NHTSA about the horn's location. Tesla company told me that they couldn't change to horn button to the center where the airbag is just like the rest of the world. This is a matter of saving lives. They refuse to make any correction.
Regarding the horn location on the steering wheel: When the steering wheel is not straight, it's difficult to locate the horn button without looking down. It isn't even a physical button. The driver has to use the finger tip to feel for it. In an emergency, there's no time for this. There have been numerous near-miss accidents due to the need to look down to find the horn button. It's purely luck that we haven't had a serious accident. The horn's position is both ridiculous and dangerous. Some Tesla owners have complained to the NHTSA about the horn's location. Tesla company told me that they couldn't change to horn button to the center where the airbag is just like the rest of the world. This is a matter of saving lives. They refuse to make any correction.
The horn placement on the steering wheel is on the side as a haptic touch button and not in the center of the steering wheel as an airbag horn switch, probably the only car and model with such button. It puts everyones safety at risk. If somebody is trying to make a bad merge into my lane and i have to honk in emergency, the hand by intuition goes to the center of steering wheel. Even if the hand goes to the side, because of emergency maneauver several buttons get pressed resulting in loss of precious time for me or the other driver to maneuver out of the lane, This happened with me today and i narrowly escaped the accident. This needs to be fixed ASAP before any bad thing happens with someone.
The horn placement on the steering wheel is on the side as a haptic touch button and not in the center of the steering wheel as an airbag horn switch, probably the only car and model with such button. It puts everyones safety at risk. If somebody is trying to make a bad merge into my lane and i have to honk in emergency, the hand by intuition goes to the center of steering wheel. Even if the hand goes to the side, because of emergency maneauver several buttons get pressed resulting in loss of precious time for me or the other driver to maneuver out of the lane, This happened with me today and i narrowly escaped the accident. This needs to be fixed ASAP before any bad thing happens with someone.
The contact owns a 2023 Tesla Model X. The contact stated that while stopped at the driveway and waiting for the gate to open, the vehicle inadvertently accelerated, struck the gate, and came to a stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
The contact owns a 2023 Tesla Model X. The contact stated that while stopped at the driveway and waiting for the gate to open, the vehicle inadvertently accelerated, struck the gate, and came to a stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Unable to locate the touch area for the horn in an emergency situation. A couple of times I had a vehicle backing into me, and could not find the horn. In an emergency situation, you need to keep your eyes on the object and not be looking around the steering column where to touch. After dark, it is totally impossible to find. I find it to be a significant safety concern. Now that Tesla is finally releasing ‘24 model X with the center horn I personally think Tesla should replace non-center horns/wheels at no charge if customer desires. Thank you for your assistance in this manner to create a recall.
Unable to locate the touch area for the horn in an emergency situation. A couple of times I had a vehicle backing into me, and could not find the horn. In an emergency situation, you need to keep your eyes on the object and not be looking around the steering column where to touch. After dark, it is totally impossible to find. I find it to be a significant safety concern. Now that Tesla is finally releasing ‘24 model X with the center horn I personally think Tesla should replace non-center horns/wheels at no charge if customer desires. Thank you for your assistance in this manner to create a recall.
In this model, horn is a small touch button to the right side of center. In the event of emergency- this cannot be easily located. I almost had a crash trying to take off my eyes from driving to find the small horn touch button. The horn should be moved to center of steering- like they finally did for 2024 models.
In this model, horn is a small touch button to the right side of center. In the event of emergency- this cannot be easily located. I almost had a crash trying to take off my eyes from driving to find the small horn touch button. The horn should be moved to center of steering- like they finally did for 2024 models.
Description of the Problem: Component/System Failure: On [XXX], while using the Full Self-Driving (FSD) feature of my Tesla Model X, the vehicle experienced severe phantom braking and unexpectedly veered off the road near Rio Vista, Antioch, CA. The failure appears to be related to the FSD system, braking, and steering. The vehicle is currently in Tesla’s possession and available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Safety Risk: The malfunction put my safety and the safety of others at significant risk. The sudden phantom braking and veering off the road could have caused a serious accident. Fortunately, there were no immediate external damages or injuries, but the incident highlighted a critical safety failure. Reproduction/Confirmation: The problem has not been reproduced or confirmed by an independent service center. Tesla has had the vehicle for over three weeks, claiming to conduct a diagnostic check, but has not communicated any findings. Inspection: The vehicle has been inspected by Tesla, but no results have been shared. No inspections have been conducted by the police or insurance representatives as there was no collision or external damage. Warning Lamps/Messages: There were no warning lamps, messages, or other symptoms prior to the failure. The incident occurred suddenly and without prior indication of a malfunction. Summary: The incident highlights a severe malfunction in the Full Self-Driving system of my Tesla Model X, posing significant safety risks. Tesla’s lack of communication and failure to provide a loaner vehicle during the extended diagnostic period is unacceptable. I am requesting NHTSA’s assistance in addressing this safety concern and ensuring a thorough investigation.
Description of the Problem: Component/System Failure: On [XXX], while using the Full Self-Driving (FSD) feature of my Tesla Model X, the vehicle experienced severe phantom braking and unexpectedly veered off the road near Rio Vista, Antioch, CA. The failure appears to be related to the FSD system, braking, and steering. The vehicle is currently in Tesla’s possession and available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Safety Risk: The malfunction put my safety and the safety of others at significant risk. The sudden phantom braking and veering off the road could have caused a serious accident. Fortunately, there were no immediate external damages or injuries, but the incident highlighted a critical safety failure. Reproduction/Confirmation: The problem has not been reproduced or confirmed by an independent service center. Tesla has had the vehicle for over three weeks, claiming to conduct a diagnostic check, but has not communicated any findings. Inspection: The vehicle has been inspected by Tesla, but no results have been shared. No inspections have been conducted by the police or insurance representatives as there was no collision or external damage. Warning Lamps/Messages: There were no warning lamps, messages, or other symptoms prior to the failure. The incident occurred suddenly and without prior indication of a malfunction. Summary: The incident highlights a severe malfunction in the Full Self-Driving system of my Tesla Model X, posing significant safety risks. Tesla’s lack of communication and failure to provide a loaner vehicle during the extended diagnostic period is unacceptable. I am requesting NHTSA’s assistance in addressing this safety concern and ensuring a thorough investigation.
I just had a forth occurence of the "safety restraint system error" message on my Tesla. I say forth, because the three times previous, I had to go into Tesla to have them "fix" the issue, only for it now, to happen again for the 4th time. I don't think this is a small issue, and you guys need to know about it. Not sure, this is just faulty service teams, or inexperience, or. they are just failing to fix it properly. But given that the messaging has to do with seatbelts and/or air bags, I think this is pretty important.
I just had a forth occurence of the "safety restraint system error" message on my Tesla. I say forth, because the three times previous, I had to go into Tesla to have them "fix" the issue, only for it now, to happen again for the 4th time. I don't think this is a small issue, and you guys need to know about it. Not sure, this is just faulty service teams, or inexperience, or. they are just failing to fix it properly. But given that the messaging has to do with seatbelts and/or air bags, I think this is pretty important.
My Tesla vehicle is equipped with a yoke (instead of a steering wheel), and a small button for the horn on it. Last week while making a (legal) u-turn, another vehicle suddenly entered my lane. I tried to honk the horn to alert the driver, but given the awkward position of the yoke (in the middle of the u-turn) and off-center placement of the horn button, my hands could not find the horn button and I was unable to honk the horn in time. I came a few inches away from hitting the vehicle and sustaining thousands of dollars in damages. The placement of the horn button on the yoke is a serious safety issue, especially in such situations. I would like Tesla to replace it with a standard steering wheel with a horn in the middle.
My Tesla vehicle is equipped with a yoke (instead of a steering wheel), and a small button for the horn on it. Last week while making a (legal) u-turn, another vehicle suddenly entered my lane. I tried to honk the horn to alert the driver, but given the awkward position of the yoke (in the middle of the u-turn) and off-center placement of the horn button, my hands could not find the horn button and I was unable to honk the horn in time. I came a few inches away from hitting the vehicle and sustaining thousands of dollars in damages. The placement of the horn button on the yoke is a serious safety issue, especially in such situations. I would like Tesla to replace it with a standard steering wheel with a horn in the middle.
Seat belt buckle is always stuck at second row right seat. Tesla did not fix it during last service appointment. My child has to climb underneath the seat belt.
Seat belt buckle is always stuck at second row right seat. Tesla did not fix it during last service appointment. My child has to climb underneath the seat belt.
After a recent service call, the driver door that automatically opens when I approach the car with my phone app opens really quickly and big. It used to only opens a small gap. I asked the service center and the said it is due to software updates and it is not adjustable. The problem is that it doesn’t detect ongoing traffic when car parked on the street. The door also hit me twice so it was not able to detect me approaching at certain angles. It is not open in angles consistently that I think it can cause cars crashing into the my car’s door at street parking. I’ve asked tesla service center yo report the problem to corporate but do not trust that they would treat it seriously.
After a recent service call, the driver door that automatically opens when I approach the car with my phone app opens really quickly and big. It used to only opens a small gap. I asked the service center and the said it is due to software updates and it is not adjustable. The problem is that it doesn’t detect ongoing traffic when car parked on the street. The door also hit me twice so it was not able to detect me approaching at certain angles. It is not open in angles consistently that I think it can cause cars crashing into the my car’s door at street parking. I’ve asked tesla service center yo report the problem to corporate but do not trust that they would treat it seriously.
In dense rush hour traffic at approximately 7:20pm EST [XXX], a bus started merging in my lane just on my side on [XXX]. The horn in the 2023 Tesla Model X is a tiny button located in proximity of the right hand scroll button on the wheel right spoke. It’s difficult to hit in an emergency and in attempt to signal the bus I probably hit the scroll wheel several times instead. Pressing the scroll wheel once activates the autopilot (“full self driving” in my case). The car shook and lurched likely due to the conflicting inputs of activating autopilot and braking (my guess) or for some other reason. The location of the horn as a tiny button on the steering wheel close to other buttons affecting the car steering response is extremely dangerous. I failed to signal the bus and I almost crashed my vehicle in confusion of the wheel shaking response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
In dense rush hour traffic at approximately 7:20pm EST [XXX], a bus started merging in my lane just on my side on [XXX]. The horn in the 2023 Tesla Model X is a tiny button located in proximity of the right hand scroll button on the wheel right spoke. It’s difficult to hit in an emergency and in attempt to signal the bus I probably hit the scroll wheel several times instead. Pressing the scroll wheel once activates the autopilot (“full self driving” in my case). The car shook and lurched likely due to the conflicting inputs of activating autopilot and braking (my guess) or for some other reason. The location of the horn as a tiny button on the steering wheel close to other buttons affecting the car steering response is extremely dangerous. I failed to signal the bus and I almost crashed my vehicle in confusion of the wheel shaking response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hello, this is a complain for the placement of the horn on the 2023 Tesla Model X. The horn is a button on the side of the steering wheel and it is very hard to use especially when the wheel is turned. I almost got into an accident because I couldn't honk and alert the other driver in time.
Hello, this is a complain for the placement of the horn on the 2023 Tesla Model X. The horn is a button on the side of the steering wheel and it is very hard to use especially when the wheel is turned. I almost got into an accident because I couldn't honk and alert the other driver in time.
Safety hazard / concern over Horn Button on steering wheel as well as Turn Signal buttons. Not having a center horn has been challenging and dangerous as instinct is to press the center of the wheel and not look for the horn button in quick road hazard situations, merging traffic, etc.
Safety hazard / concern over Horn Button on steering wheel as well as Turn Signal buttons. Not having a center horn has been challenging and dangerous as instinct is to press the center of the wheel and not look for the horn button in quick road hazard situations, merging traffic, etc.
The horn is a small button on the steering wheel vs a large horn in the middle of the steering wheel. In an emergency situation the horn requires thought to press. Time is not something you have in an emergency.
The horn is a small button on the steering wheel vs a large horn in the middle of the steering wheel. In an emergency situation the horn requires thought to press. Time is not something you have in an emergency.
The 2023 Model X is not equipped with a real horn, only a button on the side of the wheel. Yesterday someone veered into my lane and I was unable to find the button in time almost causing a collision. It's idiotic that they were allowed to not include a physical horn. The 2024 model year fixed this but they offer no free retrofit.
The 2023 Model X is not equipped with a real horn, only a button on the side of the wheel. Yesterday someone veered into my lane and I was unable to find the button in time almost causing a collision. It's idiotic that they were allowed to not include a physical horn. The 2024 model year fixed this but they offer no free retrofit.
The horn is not mechanical and is not located in the center of the steering wheel. It is dangerous that it is a switch on the right side of the wheel. The horn is located next to the wiper switch and I have had multiple incidents where I could not initiate the horn and used the wipers. Tesla has a retrofit where they can put the horn in the middle and the newer models have it in the center of the wheel like traditional vehicles but are charging 2400+ for owners to get it corrected.
The horn is not mechanical and is not located in the center of the steering wheel. It is dangerous that it is a switch on the right side of the wheel. The horn is located next to the wiper switch and I have had multiple incidents where I could not initiate the horn and used the wipers. Tesla has a retrofit where they can put the horn in the middle and the newer models have it in the center of the wheel like traditional vehicles but are charging 2400+ for owners to get it corrected.
Showing top 50 of 185 complaints (sorted by severity, most recent first). Full records available via NHTSA ODI search.
What Owners Are Saying
"After 5 Years of Waiting… Finally Got My Dream Model X! Just picked up my dream car – 2024 Model X! 🚗⚡️ After months of searching and some serious price drops post-Elon drama, I finally pulled the trigger. I got a 2024 Tesla Model X – Red exterior, Cream interior, 5-seater – with only 2,500 miles, clean title, single owner. Paid $64,500 (shipping included), and after taxes/fees it came to around $71K. Interior and exterior are both in immaculate condition, and I had it fully inspected and passed with flying colors. Originally, I was on the hunt for a 2024 Plaid with FSD in red + cream or red + white. The best I found was $79K for one with 7K miles, but it just didn’t feel like a great deal at the time (still questioning that one a bit tbh 😅). Also barely missed a 2023 Plaid—Red with white interior, FSD, 18K miles—for $66K. Was eyeing it and someone snagged it the next day. That one stings a little. But in the end, I’m really happy with the purchase. I’ve wanted a Model X for over 5 years. Coming from a Model 3, this is a big upgrade for me and totally worth the wait. 🙌 The car’s still en route—just got picked up from the dealer today, and I’ll have to wait nearly a week for it to arrive at my doorstep. 😅 Happy to finally be part of the X club though!"
"Review of a Model X Raven by German Autogefühl. Interesting findings - He is impressed with the quality progress!! Autogefühl has made a new second review of the updated Model X Raven. He is really impressed with the quality of the updated version. He's saying theres is no build quality difference between this new Tesla model X Raven, and the German luxus cars! - And that is a big thing! He is always very fair and unbiased in his reviews - take a look at the review of the ID3 to see how hard he is going after the bad software..."
"Tesla Model X P100D hauls over 2,000 lbs like a champ I was inspired by the positive feedback my last post got (from the road trip I did) and wanted to share this too... I just bought a camper but the X's hauling limitations are 5,000 lbs, so my options were limited. I decided to buy an A Liner LXE 2021 because it's relatively cheap ($20k) and has all the things two people (and two dogs) would need (including a shower and toilet) and it weighs a cool 1,900 lbs. (\~2,200 fully loaded with our stuff). I was super impressed with the Tesla's ability to haul it (without charging mid-trip), especially given the +/- 4k elevation gain between Boise (2,730′ elevation) and Stanley (6,253′ elevation). On the way back (128 mile trip), I used \~190 miles of my battery. In other words, I made it with 80 miles left on a 270 mile charge. Someone asked for more pics so here... ​ Me driving the thing out of the dealership A Liner popped open The camping setup Inside!"
"2016 Tesla Model X charges faster than 2019 Audi e-tron (real life comparison) For this comparison I used two videos. Bjorn video comparing fast charging and nextmove video comparing consumption at highway speed (120 km/h) . [They use P100D and 90D respectively, but it shouldn't make a big difference]. Quick math... E-tron usable battery is 83 KWh. It charges from 4% to 100% in 43 min. With highway speed consumption of 305 wh/km it means 272 km range. In a Model X with a consumption of 248 wh/km you need 67 kWh to get the same range. It took 39 min for the Tesla to charge 67 kWh. So in then end to charge the same range (highway speed) it takes: 43 minutes with e-tron "today" 39 minutes with Model X "in 2016" I can't wait to see the same comparison with the 2019 more efficient Model X. It should also be able to charge at 200 kw. Too bad that it doesn't have CCS port in Europe yet. Comparing them at the same Ionity charger would be perfect. (Yes, you can actually use the adapter...)"
"[UPDATE] My used Tesla buying experience I made a previous post here: about my experience buying a used Tesla. This is an update to the experience now that the repairs are "complete". The list of issues I presented to Tesla were: * 5" scratch on passenger door * 3.5" scratch on front facia * 1.25” scratch on frunk lid, just to the left of emblem (It seems more like a long 5-6” scratch, broken into two 1.25ish” scratches) * 2nd row passenger seat rattles a bit at interstate speeds (If pressure is applied it stops) * Rear driver side trunk piston makes a noise, and shakes when opening (Seems like it is struggling to open trunk) * Front driver side tire sounds rough when coming to a hard stop, or going over speed bumps (Use Summon and it’ll sound rough when it comes to a stop. Also try going over speed bump. Does not sound healthy at all. Uncertain if passenger side is affected as well) * Driver side mirror doesn't auto tilt down when going in reverse, passenger side one does. * The metal piece the trunk hatch locks into is broken down, seems like someone closed the trunk hard * Weather stripping on falcon wing doors are degraded and deteriorating (Both doors. Seems like they’ve left residue on the top as well). * Wiper blades don't seem effective. Likely the original blades and should be replaced. * Driver side window sounds painful when rolling down * Drive side plastic molding near wheel well, and along bottom of door appears to be warping? * Driver side doors (Both driver door and falcon wing door) appears to register direct sunlight as an obstruction and does not open doors fully when sun shines directly on that side. * Rear driver side bumper does not appear to be aligned with body properly. * Headlights appear to be dim when used at night * All tire valve stem caps missing * MCU2 upgrade * Autopilot HW 3.0 upgrade * Tuner upgrade The vehicle was dropped off for repair on December 20th. While en route to the service center I got a low tire pressure warning light, so I added that to the list as well. Was quoted to be returned on December 23rd. On December 23rd they then bumped it to December 28th. The reason given was "You're vehicle is 4th in queue to be worked on, we expect to start it tomorrow", which baffled me, but whatever. They then put in a date of December 28th at 6pm, which as they close at 6pm I knew was a placeholder date. Unfortunately this presented an issue because my wife's grandmother was not doing well, and my wife wanted to drive 300mi to go see her, and we wanted to use the X because of Biodefense mode. So I leaned on the service center to try and get more clarity of when it'd be completed, and was essentially told it'd be after the weekend. Fine, I have my SR+ 3, it's done the trip, it'll be the first time it does it in the cold. Monday, December 28th, rolls around and I wait patiently, and am trying not to be pushy, b"
"Goodbye Tesla (Long Story) I’ve been an EV enthusiast for quite some time and have even had the privilege of working with some major players in the space, including Lucid and Rivian. So I’m very familiar with EV products, charging infrastructure, build quality, and the all-important cost equation. My first Tesla was a leased 2020 Standard Range Model 3. As we all know, it’s a great little car that serves its purpose—but it also leaves plenty to be desired in build quality, luxury, size, and overall style. My most recent Tesla was a brand-new 2024 Model 3 Performance with just 8,000 miles on it. There were a few initial hiccups—Tesla had to adjust the steering column, and the dealer somehow installed the wrong tires on a staggered Performance setup—but since it wasn’t purchased directly from Tesla, I won’t fully blame them. That said, I was still kidding myself. Yes, it’s quick. Yes, HW4 is solid. But the same shortcomings were still there. And no matter how fast it is, it’s still a Model 3—even in Performance trim. Reality check: I have two kids—one in a booster and one still rear-facing—so I had absolutely no business daily-driving a Model 3 Performance. My wife does own the Etron SUV version so the kiddos mostly ride in that. I’ll occasionally take them to school and when we go out but there mainly in her SUV. But the deal was good, curiosity won, and I wanted to see if I could make it work. Before that, my daily was a 2019 C63 AMG, my heart has been in Germany for a while. I owned both cars outright, which gave me the freedom to experiment. Over the years, I’ve owned plenty of sport sedans, mostly European, so compromises don’t go unnoticed. Looking for more space, I had what I thought was a great idea: buy a used 2020 Tesla Model X directly from Tesla. I did my Reddit research—some horror stories, but mostly happy owners—so I felt confident. That confidence lasted about five minutes. The moment I drove off the lot here in Las Vegas, I noticed steering wheel vibration and grinding/crunching noises when turning. Turns out Tesla’s “multi-point inspection” isn’t exactly exhaustive. A service appointment quickly revealed bad front half-shafts. Add in cosmetic issues like a squeaky second-row motor and creaking trunk struts, and things were already off to a rough start. The half-shafts were replaced, but the vibration persisted. Trunk struts were scheduled for mobile service, and I immediately booked a second appointment. That’s when the advisor casually told me, “Honestly, you should just buy a Model Y—there are so many problems with the X.” I wasn’t sure whether to appreciate the honesty or file a complaint. Eventually, it was discovered that the wrong tires were installed front and rear, supposedly causing the vibration. They swapped them, balanced and aligned everything, and even replaced the front passenger wheel. In my 36 years of buying cars, I can confidently say this was the worst CPO experience I’ve ever had. Tesla absolutely droppe"
"2021 Tesla Model X disappeared, after unwillfully being left with keys on the side of the road Last week, my husband was pulled over (he was alone, doing grocery shopping) for what seemed at first like a regular police traffic stop, but after checking his documents he was ordered to step out and than immediately dragged into the van by a conscription officer, parked aside. Since those policemen followed the van, and made sure he didn’t escape the military commissary during the medical exam, I have low suspicion that they were involved in any way. His key card, phone and other belongings were left inside and he didn’t even have a chance to close the doors. Around 1.5 days, I finally got a chance to speak with him and when I rushed to that spot, the car was gone. Immediately, I called all local tow companies and impound spors, but they haven’t seen such car, not by license plate or VIN, nor even by model. I was also able to contact the road patrol, for monitoring data from speeding cameras, but even their systems haven’t seen his car passing by after that stop. Like it has disappeared into thin air. The next step was to contact the police, but they refused to open an investigation regarding the potential theft, since I’m not the legal owner, and the military won’t let my husband out, even for a couple of hours, to write the report himself. The last location of his phone that was inside, an iPhone 15 Pro, which Apple ID is in family sharing with me, also remained on the spot he was stopped at, going offline about 47 minutes after that. So, given the following information, would Tesla themselves be able to help locate the car, like if it ever went charging or software updating? If that matters, they have no local presence in our post-Soviet Eastern European country (won’t name it for privacy reasons and to avoid unnecessary political debates), but during the creation of a Tesla account, at least in the past, it was possible to choose it as a region, like my husband did."
"Why is the navigation system in the Tesla such a POS? I am visiting an area and through pure luck of having arranged a ride share, my ride that I get to take twice a day is a Tesla model X Signature. I will admit I knew very little about these cars other than gawking at them online and glancing over their specs, but getting to ride in one a lot I am a huge fanboy now, sadly out of my financial reach though, but something to aim for, it is an amazing vehicle and I have to say the gull wings have spoiled me for anything else. However as much as I am wowed by the giant flat panel in the dash, I am extremely unimpressed and dissapointed by how just incredibly terrible the navigation system is. Google maps on my iPhone is far superior, what gives? This is an extremely expensive, luxury car designed by Musk and a team of people that I would assume would want nothing but perfection in such a vehicle. It is extremely slow, when it draws the Navigation route you can actually see it draw, if you go off route, it takes a long time to catch up, redraw and reroute. If you do the pinch and zoom or expand it is very temperamental, does not respond quickly and takes a long time to redraw, especially when zoomed in. There are almost no navigation details to help guide you, unlike on my phone I get names of all the shops and things around me, I get 3D buildings, I get all kinds of very useful, little things that I don't even have to select as extras or layers in google maps to help guide me. When you type in an address, it has no idea where you are and might first suggest a place with a similar name in a different state or not give you the closest of two locations. It never has remembered any of our past locations even though we are going to the same place every day we have to type in the entire address, it never comes up as a history. Even though the driver of the car is logged in. Granted I know nothing about the cars systems but I figure since I see the drivers name at the top of the flat panel and it has recognised her key, that must mean it should be able to remember her driving history, no? Seems logical. One of the things I really find useless is that we have a longish trip everyday, thus the navigation route on the screen is long, but as we drive it and get into town where there is lots of buildings and turns, the map does not zoom in, it stays zoomed out showing this long route and the giant arrow for the car just wiggling around where all the turns are at. You have to manually zoom in to see the route up close. A driver should not have to do that. Every GPS I have every seen, gives the driver the forward view, turn by turn directions, so the GPS looks like the windshield as if you were driving or you can switch to the overhead view and see the whole route. I could go on and on with problems it has, but in short, it's a very poor system and the driver is constantly frustrated by it. The Tesla us supposed to be all about safety, but thi"
Showing 8 of 44 owner excerpts (sorted by sentiment strength)