2023 Tesla Model Y Performance AWD
Electric SUV · AWD
Based on battery health, build quality, owner data, EPA range, and market pricing
Below average for 2023 EV SUVs (class avg 66)
Personalize this scoreIs a low score bad?
Last scanned 24 days ago
The 2023 Tesla Model Y Performance AWD is rated at 303 miles of EPA range and 250 kW fast charging, and 15 recalls on this make/year mean the seller has to show completed paperwork on the exact VIN.
Score read
A 63/100 makes this a records-first inspection. The useful split is battery-health score at 69/100 versus owner feedback score at 57/100. On Reddit, owners keep flagging the same two issues: owner satisfaction and software tech. If the seller cannot show recall completion, price that risk or move on.
Price context
Used examples are running around $30,264. Treat that as a budgeting floor, not a final price; pull a current KBB Fair Purchase or Edmunds True Market Value for this exact trim before negotiating.
Who this is for
✓ Good for
- ⏱ Daily commuter ≤50 mi/day, predictable charging
- ↦ Road tripper Long trips, needs DC fast network
✗ Avoid if you are a
- $ Bargain hunter Best TCO, reliability + low depreciation
Gotchas
- Serviceable Recall paperwork has to match the exact VIN.
Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.
- Verify Owner feedback is the part to read carefully (57/100).
Mitigation Read the complaint themes and ask whether this VIN has already had those issues repaired.
Pre-purchase inspection
- 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
- 2 Compare the dashboard range estimate with the EPA 303-mile rating after a full charge.
- 3 Confirm how much of the 8-year/120,000-mile battery warranty remains and whether it transfers.
- 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
- 5 Read the complaint themes, not just the count, and ask the seller whether those issues have shown up on this VIN.
VIN status first This model has 15 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.
Complaint context This scan found 1044 NHTSA complaint records (7 per 10K VINs, near industry average). Read the themes below before treating the raw count as the verdict.
Price anchor Current market range is $30,264-$32,900. Use that range to compare listings for the same trim, mileage, and condition.
Pricing & Market Value
Score Breakdown
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Vehicle Specifications
EVs at your price point that match or beat this trim
Price-gated peer set: vehicles within $25.3K–$37.9K market value (±20% of $31.6K). 6 outscore · 0 score within ±2. Mixed across makes — no "spend more, score better" comps.
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- ✓ Notably better build quality
- ✓ Stronger safety record
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Model Y
- ✓ Happier owners overall
- ✓ +27 mi more range
- ✓ Better safety score
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Kona
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- ✓ Notably better build quality
- ✓ Stronger safety record
The federal $4,000 used-EV credit ended Sept 30, 2025.
But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.
Source & disclaimer
Dealers make ~$9,325 on the average car loan.
After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.
78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB
Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.
Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg
Financing is done. Only the sale price is on the table — and the dealer knows it.
Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy
Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.
"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending
A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.
That's 20 months of your car payment — handed to the dealer's finance department for nothing.
Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.
Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.
NHTSA Recalls (15)
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Driving with improperly inflated tires increases the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
A loose fastener may allow the steering wheel to disconnect from the steering column, which can cause a loss of steering control and increase the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
A loose seat frame bolt may reduce the seat belt system's performance, increasing the risk of injury during a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.
Check VIN status at NHTSA.govTesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
Check VIN status at NHTSA.govNHTSA Complaints (1044 total · 7 per 10K US vehicles · near industry average)
Washer fluid indicated low washer fluid. Refilled washer fluid, but shortly after washer fluid leaked out underneath the vehicle. Took the vehicle in for repair at an Tesla Service Center and service advisor indicated that the reservoir had cracked at the seam (an obvious defect of the reservoir). They stated it was not considered a defect even though it was obvious the crack was at the seam. Given the age of the vehicle and the fact that the vehicle is constantly garaged when parked this seems to be an abnormal issue. Had I not taken this in to get serviced there could have been an issue with not having any washer fluid in the reservoir when needing to clean the windshield which would pose a visibility hazard and could potentially lead to a collision.
Washer fluid indicated low washer fluid. Refilled washer fluid, but shortly after washer fluid leaked out underneath the vehicle. Took the vehicle in for repair at an Tesla Service Center and service advisor indicated that the reservoir had cracked at the seam (an obvious defect of the reservoir). They stated it was not considered a defect even though it was obvious the crack was at the seam. Given the age of the vehicle and the fact that the vehicle is constantly garaged when parked this seems to be an abnormal issue. Had I not taken this in to get serviced there could have been an issue with not having any washer fluid in the reservoir when needing to clean the windshield which would pose a visibility hazard and could potentially lead to a collision.
I was driving a Tesla Model Y with Full Self-Driving (FSD) engaged in Standard mode on a wet roadway post-rain. Shortly before the incident, my vehicle had completed a lane change on FSD and was traveling with traffic flow. A vehicle ahead braked suddenly after reacting to another vehicle merging unsafely near a lane split. The stopping occurred quickly, reducing available reaction time. The FSD system did not appear to respond with sufficient braking force or early enough given the conditions. A forward collision warning sounded shortly before impact, but there was limited time to avoid the collision. The vehicle ultimately rear-ended the car ahead. I am submitting this report because of the system’s delayed response in wet conditions, failure to make sure enough space on FSD- especially after a lane change and during a sudden/abrupt traffic slowdown may present a safety concern if experienced by other drivers.
I was driving a Tesla Model Y with Full Self-Driving (FSD) engaged in Standard mode on a wet roadway post-rain. Shortly before the incident, my vehicle had completed a lane change on FSD and was traveling with traffic flow. A vehicle ahead braked suddenly after reacting to another vehicle merging unsafely near a lane split. The stopping occurred quickly, reducing available reaction time. The FSD system did not appear to respond with sufficient braking force or early enough given the conditions. A forward collision warning sounded shortly before impact, but there was limited time to avoid the collision. The vehicle ultimately rear-ended the car ahead. I am submitting this report because of the system’s delayed response in wet conditions, failure to make sure enough space on FSD- especially after a lane change and during a sudden/abrupt traffic slowdown may present a safety concern if experienced by other drivers.
I was driving home with Tesla FSD engaged, and my right turn was approaching. Since the Tesla did not activate the right turn signal on its own, I turned on right indicator manually while FSD was still engaged. But FSD changed the lane to the left and accelerated, and rear-ended the vehicle in front of me.
I was driving home with Tesla FSD engaged, and my right turn was approaching. Since the Tesla did not activate the right turn signal on its own, I turned on right indicator manually while FSD was still engaged. But FSD changed the lane to the left and accelerated, and rear-ended the vehicle in front of me.
The rear subframe wiring harness on my Tesla contains a significant design flaw that creates an unreasonable safety risk. The factory-installed corrugated protective tubing (wire loom) terminates prematurely, leaving approximately 1 inch of critical wiring completely exposed at the connector. This specific harness uses soy-based insulation, which is a known attractant to rodents. Because of the 1-inch gap in protection, rodents have been able to sever the same connector twice within a 30-day period Safety Risk: The exposed wires in the rear subframe harness are responsible for Rear Drive Unit communication / Wheel Speed Sensors / Brakes]. A failure of these wires while the vehicle is in motion could result in a sudden loss of propulsion, unexpected braking, or the loss of stability control systems. This creates a high risk of a collision, particularly at highway speeds.
The rear subframe wiring harness on my Tesla contains a significant design flaw that creates an unreasonable safety risk. The factory-installed corrugated protective tubing (wire loom) terminates prematurely, leaving approximately 1 inch of critical wiring completely exposed at the connector. This specific harness uses soy-based insulation, which is a known attractant to rodents. Because of the 1-inch gap in protection, rodents have been able to sever the same connector twice within a 30-day period Safety Risk: The exposed wires in the rear subframe harness are responsible for Rear Drive Unit communication / Wheel Speed Sensors / Brakes]. A failure of these wires while the vehicle is in motion could result in a sudden loss of propulsion, unexpected braking, or the loss of stability control systems. This creates a high risk of a collision, particularly at highway speeds.
I was operating my 2023 Tesla Model Y Long Range AWD with Full Self-Driving (FSD) engaged at low speed in a residential neighborhood. The vehicle took an incorrect turn into a neighboring driveway instead of continuing on the roadway. I attempted to correct the vehicle’s path. At that point, the vehicle unexpectedly accelerated. I experienced a sudden loss of control and was unable to stop the vehicle before it struck my garage door and entered the garage, causing structural damage to the garage wall. Notably, automatic emergency braking did not activate, and no effective front collision warning intervened, despite an imminent collision with a fixed structure. Tesla’s post-incident vehicle report states that accelerator pedal input was detected, which I believe occurred as a panic response while attempting to regain control after the vehicle took the incorrect turn. However, I am concerned that the vehicle’s software behavior, lack of braking intervention, and failure of safety systems contributed to the incident. This incident raises safety concerns regarding unintended acceleration behavior, FSD path selection errors at low speed, and failure of emergency braking or collision avoidance systems when approaching fixed objects such as garage doors or walls.
I was operating my 2023 Tesla Model Y Long Range AWD with Full Self-Driving (FSD) engaged at low speed in a residential neighborhood. The vehicle took an incorrect turn into a neighboring driveway instead of continuing on the roadway. I attempted to correct the vehicle’s path. At that point, the vehicle unexpectedly accelerated. I experienced a sudden loss of control and was unable to stop the vehicle before it struck my garage door and entered the garage, causing structural damage to the garage wall. Notably, automatic emergency braking did not activate, and no effective front collision warning intervened, despite an imminent collision with a fixed structure. Tesla’s post-incident vehicle report states that accelerator pedal input was detected, which I believe occurred as a panic response while attempting to regain control after the vehicle took the incorrect turn. However, I am concerned that the vehicle’s software behavior, lack of braking intervention, and failure of safety systems contributed to the incident. This incident raises safety concerns regarding unintended acceleration behavior, FSD path selection errors at low speed, and failure of emergency braking or collision avoidance systems when approaching fixed objects such as garage doors or walls.
I was driving straight on a local street at less than 15 miles per hour using Tesla's full self driving latest software version 14.1.4 when all of a sudden, the car accelerated and veered off to the right and hit another vehicle which was stationary and not moving. I tried to step on the brake prior to collision, but I couldn't stop my car. The collision caused significant body damage on both vehicles. I drive a 2023 Tesla Model Y. The accident took place 2 days after I installed Tesla's latest software update, which full self driving, version 14.
I was driving straight on a local street at less than 15 miles per hour using Tesla's full self driving latest software version 14.1.4 when all of a sudden, the car accelerated and veered off to the right and hit another vehicle which was stationary and not moving. I tried to step on the brake prior to collision, but I couldn't stop my car. The collision caused significant body damage on both vehicles. I drive a 2023 Tesla Model Y. The accident took place 2 days after I installed Tesla's latest software update, which full self driving, version 14.
I was using the self driving in about 65 miles per hour this was little bit under speed limit in highway in Florida. Suddenly the car started to do zig zags and cycles alone and when I tried to control the car and drive my self the car didn’t respond to me and self driving couldn’t be stopped I couldn’t switch to regular driver this was self driving malfunction and could cause big accident in a highway. The car stopped because it took me out of the road and hit the guardrail.
I was using the self driving in about 65 miles per hour this was little bit under speed limit in highway in Florida. Suddenly the car started to do zig zags and cycles alone and when I tried to control the car and drive my self the car didn’t respond to me and self driving couldn’t be stopped I couldn’t switch to regular driver this was self driving malfunction and could cause big accident in a highway. The car stopped because it took me out of the road and hit the guardrail.
How did Tesla pass the Safety Standards for the position of rear door handles to manually open the vehicle? The vehicle gets into an accident OR the car plunges into water - and this almost always results in a non-responsive/deal battery. *** The rear passengers are hurt and you want them to find that little piece of rubber mat hidden in a cranny, lift it, and then use their nail to open the plastic cover to reach that piece of junk to manually open the door? ** NO WAY!! Manual door handle in the rear doors should be placed where it's easily accessible, just like you have on the front doors. This is truly a life threatening safety issue with how Tesla has hide the rear passenger manual door handles. Please force Tesla to issue a recall and fix the issue by providing an easy access to manually open the rear door in emergencies. The car gets on fire and rear passengers may burn alive because they won't be able to open the door due to the current system of a super hidden rear door handle. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
How did Tesla pass the Safety Standards for the position of rear door handles to manually open the vehicle? The vehicle gets into an accident OR the car plunges into water - and this almost always results in a non-responsive/deal battery. *** The rear passengers are hurt and you want them to find that little piece of rubber mat hidden in a cranny, lift it, and then use their nail to open the plastic cover to reach that piece of junk to manually open the door? ** NO WAY!! Manual door handle in the rear doors should be placed where it's easily accessible, just like you have on the front doors. This is truly a life threatening safety issue with how Tesla has hide the rear passenger manual door handles. Please force Tesla to issue a recall and fix the issue by providing an easy access to manually open the rear door in emergencies. The car gets on fire and rear passengers may burn alive because they won't be able to open the door due to the current system of a super hidden rear door handle. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle drove on it’s own with no driver in while charging.
Vehicle drove on it’s own with no driver in while charging.
i was dropping my daughter to school making a right turn on a light i heard a pop made an appointment with tesla for them to check what was it.. was still able to drive the car for 2 hours for some errands then around 10:30 i heard a thud looked at my rearview mirror saw bolts falling off my car was able to pull over in safe place then check my car saw the right wheel was off then check under saw the control arm or stabilizer im not sure fell off i wasnt driving fast it just failed…
i was dropping my daughter to school making a right turn on a light i heard a pop made an appointment with tesla for them to check what was it.. was still able to drive the car for 2 hours for some errands then around 10:30 i heard a thud looked at my rearview mirror saw bolts falling off my car was able to pull over in safe place then check my car saw the right wheel was off then check under saw the control arm or stabilizer im not sure fell off i wasnt driving fast it just failed…
My husband and I use our phones as the key to the car, which is a commonly used (and suggested) feature for Tesla vehicles. We were leaving the beach with our baby. I had our phones in one of the beach bags, which enabled me to open the trunk and side door. I dropped the bags in the trunk so my husband could finish loading the car while I strapped the baby in the car seat. When we were done he closed the trunk and we tried to open the door but it was locked with our baby inside. Suddenly, the phone would not recognize neither of our phone keys nor the key cards inside our wallets, which were also in the car. Now the baby is trapped in the car in 100 degree heat. We had to borrow someone’s phone to call 911 and break the window so we could get our baby out of the hot car. When the phone (key) is in the car the car IS NOT supposed to lock. This was the first time this ever happened and it could have been fatal. Luckily, emergency responders arrived quickly to retrieve our baby.
My husband and I use our phones as the key to the car, which is a commonly used (and suggested) feature for Tesla vehicles. We were leaving the beach with our baby. I had our phones in one of the beach bags, which enabled me to open the trunk and side door. I dropped the bags in the trunk so my husband could finish loading the car while I strapped the baby in the car seat. When we were done he closed the trunk and we tried to open the door but it was locked with our baby inside. Suddenly, the phone would not recognize neither of our phone keys nor the key cards inside our wallets, which were also in the car. Now the baby is trapped in the car in 100 degree heat. We had to borrow someone’s phone to call 911 and break the window so we could get our baby out of the hot car. When the phone (key) is in the car the car IS NOT supposed to lock. This was the first time this ever happened and it could have been fatal. Luckily, emergency responders arrived quickly to retrieve our baby.
On July 11, 2024 around 7:45 AM as I was at an intersection waiting for the light to change, I had my foot on the brake pedal when the vehicle suddenly accelerated on its own, The brake pedal was deppressed and It still could not stop the vehicle. The vehicle travelled at least 60-80 feet with the brake pedal deppressed until it finally came to a stop. At the time there was 4 people in the vehicle, we were lucky that there was no traffic at the intersecction which could have caused a collision. We feel that this vehicle is unsafe to drive.
On July 11, 2024 around 7:45 AM as I was at an intersection waiting for the light to change, I had my foot on the brake pedal when the vehicle suddenly accelerated on its own, The brake pedal was deppressed and It still could not stop the vehicle. The vehicle travelled at least 60-80 feet with the brake pedal deppressed until it finally came to a stop. At the time there was 4 people in the vehicle, we were lucky that there was no traffic at the intersecction which could have caused a collision. We feel that this vehicle is unsafe to drive.
WE WERE TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP. AND HIT OUR THE FENCE. i RELEASED THE PEDAL BUT IT KEPT DRIVING UNTIL I HIT THE BRAKE. AIR BAG DID NOT DEPLOY. THE CAR?S FRONT WAS SMASHED. OUR FENCE IS ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
WE WERE TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP. AND HIT OUR THE FENCE. i RELEASED THE PEDAL BUT IT KEPT DRIVING UNTIL I HIT THE BRAKE. AIR BAG DID NOT DEPLOY. THE CAR?S FRONT WAS SMASHED. OUR FENCE IS ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
After 8 months of use, the harness release button failed completely. This malfunction allowed the harness to loosen with our child in the car seat, while driving on a 3.5 hour road trip. Extremely scary and dangerous situation. NUNA sent a replacement frame and within 2 months the same malfunction has occurred on the replacement frame. After seeing the numerous complaints filed on NHTSA, for the same issues, I am very surprised there has not been an investigation and/or recall. Especially given the prevalence of such a dangerous malfunction. Lastly, I am extremely unimpressed with NUNA costumer service.
After 8 months of use, the harness release button failed completely. This malfunction allowed the harness to loosen with our child in the car seat, while driving on a 3.5 hour road trip. Extremely scary and dangerous situation. NUNA sent a replacement frame and within 2 months the same malfunction has occurred on the replacement frame. After seeing the numerous complaints filed on NHTSA, for the same issues, I am very surprised there has not been an investigation and/or recall. Especially given the prevalence of such a dangerous malfunction. Lastly, I am extremely unimpressed with NUNA costumer service.
I was driving in my Tesla Model Y to my sister's house. I went to park, stopping with the car facing the garage. Then, it suddenly accelerated and sped through the closed garage door. It slammed through the door, hit the walls, damaged the house and staircase and then finally stopped. It was so fast that I felt like it happened in a fraction of a second. like sitting in race car or ride I reported the incident to tesla on November 8th, the day this happened, and was asked to send pictures. I was told someone would contact me within a week, but I still haven't heard back from anyone. Currently, the vehicle is at a Tesla authorized collision center, and no one has looked at the reported issue. Collision center sent estimates for the repair
I was driving in my Tesla Model Y to my sister's house. I went to park, stopping with the car facing the garage. Then, it suddenly accelerated and sped through the closed garage door. It slammed through the door, hit the walls, damaged the house and staircase and then finally stopped. It was so fast that I felt like it happened in a fraction of a second. like sitting in race car or ride I reported the incident to tesla on November 8th, the day this happened, and was asked to send pictures. I was told someone would contact me within a week, but I still haven't heard back from anyone. Currently, the vehicle is at a Tesla authorized collision center, and no one has looked at the reported issue. Collision center sent estimates for the repair
I went on vacation with my wife and [XXX] son to Canada on this vehicle. On August 27, 2023 around 1700 hrs while I was on highway-40 from Montreal to Quebec city the car screen suddenly displayed “ Car is shutting down, immediately pull off to a safe area, emergency brake disabled”. Battery showed 59 % charge at that time. I managed to pull the car at intersection between highway and an exit before it totally stopped and became non-responsive in less than a minute. I started communicating via text with TESLA help line after attempting to reboot the screen which did not resolve the issue. While this communication was going on vehicle got badly rear ended by a passing car. We were all wearing seat belts and thanks to that we juts had mostly bruises but my son suffered agonizing psychological trauma and kept on crying incessantly for long. He also had an injury on right knee from a piece that shattered from the rear door which also got jammed after the impact. TESLA helpline said since accident has happened they will not be able to assist further, rest of the matter should be sorted out with my insurance. Some good Samaritans stopped the traffic for us and helped us leave the car immediately to the outer border of the exit road fearing that battery may catch fire as a result of impact burning everyone down. The car was later towed to a nearby facility arranged by Police and declared totaled by my insurance. It was some kind of electronic glitch which made car hung up like a computer but TESLA has so far not acknowledged that or offered any assistance. Of note on TESLA app when we press Roadside assistance, it leads to --> Drivability concern which displays first option as --> Shut down while driving. Its a serious issue needs thorough investigation. We all could have been dead if hit by a bigger vehicle and could have been multiple vehicle accident on a high speed highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I went on vacation with my wife and [XXX] son to Canada on this vehicle. On August 27, 2023 around 1700 hrs while I was on highway-40 from Montreal to Quebec city the car screen suddenly displayed “ Car is shutting down, immediately pull off to a safe area, emergency brake disabled”. Battery showed 59 % charge at that time. I managed to pull the car at intersection between highway and an exit before it totally stopped and became non-responsive in less than a minute. I started communicating via text with TESLA help line after attempting to reboot the screen which did not resolve the issue. While this communication was going on vehicle got badly rear ended by a passing car. We were all wearing seat belts and thanks to that we juts had mostly bruises but my son suffered agonizing psychological trauma and kept on crying incessantly for long. He also had an injury on right knee from a piece that shattered from the rear door which also got jammed after the impact. TESLA helpline said since accident has happened they will not be able to assist further, rest of the matter should be sorted out with my insurance. Some good Samaritans stopped the traffic for us and helped us leave the car immediately to the outer border of the exit road fearing that battery may catch fire as a result of impact burning everyone down. The car was later towed to a nearby facility arranged by Police and declared totaled by my insurance. It was some kind of electronic glitch which made car hung up like a computer but TESLA has so far not acknowledged that or offered any assistance. Of note on TESLA app when we press Roadside assistance, it leads to --> Drivability concern which displays first option as --> Shut down while driving. Its a serious issue needs thorough investigation. We all could have been dead if hit by a bigger vehicle and could have been multiple vehicle accident on a high speed highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Tesla Model Y purchased on 06/23/2023 from Springfield NJ center. I had 2 accidents on the same day. I having been driving in the US from more than 5 years and never had a scratch on my vehicle nor even a parking ticket. i drove approx 600 miles in 2 weeks. So I was very comfortable in driving the tesla model y. Date of incidents - 07/07/2023. At Tinton Falls NJ. I was trying to take a K turn on a flat road at around 9:30 a.m. I put the car in Reverse. When I pressed the accelerator pedal the car went forward and hit an Electric Pole. I then pressed the brake pedal. Made sure the car is on Reverse Gear. On leaving the break pedal the car was automatically moving forward towards the pole. This should never had happen. I put the car in Park mode and waited for 5-10 mins approx. Then after some time when I put the reverse gear and left the brake pedal the car didnt move and on pressing acceleration it reversed. I parked my car at the site where I had my work. Police were called and they gave me a ticket. I had a sprain in my neck. Later by 2 pm I drove with the same car Home at Edison NJ. (1 hr drive) I called Tesla Customer Service and they advised me to take the car to Springfield NJ dealership as it could be a software glitch. I decided to drive the tesla with my family in other car to the dealership incase they decide to keep the car. I was about to enter into Fadem Rd when lifted my feet off the acceleration pedal to slow down. The car all off sudden accelerated with no steering control. I noticed lots of car on the street and a lady exiting out of near by Staples Drive Way. I grabbed the steering and rotated it all the way to the right to avoid any of them, hit a pole on the passenger side, pressing the brakes really hard and hitting a bush. The car stopped, no air bags deployed, no warning signs nothing. I was in a shock and pain. EMTs took me to ER, I had severe muscle sprain and still recovering.
Tesla Model Y purchased on 06/23/2023 from Springfield NJ center. I had 2 accidents on the same day. I having been driving in the US from more than 5 years and never had a scratch on my vehicle nor even a parking ticket. i drove approx 600 miles in 2 weeks. So I was very comfortable in driving the tesla model y. Date of incidents - 07/07/2023. At Tinton Falls NJ. I was trying to take a K turn on a flat road at around 9:30 a.m. I put the car in Reverse. When I pressed the accelerator pedal the car went forward and hit an Electric Pole. I then pressed the brake pedal. Made sure the car is on Reverse Gear. On leaving the break pedal the car was automatically moving forward towards the pole. This should never had happen. I put the car in Park mode and waited for 5-10 mins approx. Then after some time when I put the reverse gear and left the brake pedal the car didnt move and on pressing acceleration it reversed. I parked my car at the site where I had my work. Police were called and they gave me a ticket. I had a sprain in my neck. Later by 2 pm I drove with the same car Home at Edison NJ. (1 hr drive) I called Tesla Customer Service and they advised me to take the car to Springfield NJ dealership as it could be a software glitch. I decided to drive the tesla with my family in other car to the dealership incase they decide to keep the car. I was about to enter into Fadem Rd when lifted my feet off the acceleration pedal to slow down. The car all off sudden accelerated with no steering control. I noticed lots of car on the street and a lady exiting out of near by Staples Drive Way. I grabbed the steering and rotated it all the way to the right to avoid any of them, hit a pole on the passenger side, pressing the brakes really hard and hitting a bush. The car stopped, no air bags deployed, no warning signs nothing. I was in a shock and pain. EMTs took me to ER, I had severe muscle sprain and still recovering.
### Summary: Sudden Unintended Acceleration (SUA) from a stationary position. ### Vehicle Configuration: 2023 Tesla Model Y Long Range AWD. Battery Type: NMC. ### Incident Details: On April 19, 2026, at approximately 10:00 a.m., the vehicle was stationary on a flat surface at 6722 Vista Del Mar Ave, San Diego. I was in the driver's seat with the vehicle "On" but stopped, conversing with two witnesses. My feet were completely clear of both the accelerator and brake pedals. ### The Event: Without driver input, the vehicle suddenly and forcefully accelerated forward. I immediately slammed the service brake with full force. The vehicle traveled approximately 20 feet before the brakes brought the car to a halt. ### Evidence & Gaps: Two eyewitnesses confirmed the vehicle moved autonomously without pedal interaction. A manufacturer data report was requested, but it showed a specific data gap for the exact seconds of the acceleration event, despite providing second-by-second logs for the rest of the day.
### Summary: Sudden Unintended Acceleration (SUA) from a stationary position. ### Vehicle Configuration: 2023 Tesla Model Y Long Range AWD. Battery Type: NMC. ### Incident Details: On April 19, 2026, at approximately 10:00 a.m., the vehicle was stationary on a flat surface at 6722 Vista Del Mar Ave, San Diego. I was in the driver's seat with the vehicle "On" but stopped, conversing with two witnesses. My feet were completely clear of both the accelerator and brake pedals. ### The Event: Without driver input, the vehicle suddenly and forcefully accelerated forward. I immediately slammed the service brake with full force. The vehicle traveled approximately 20 feet before the brakes brought the car to a halt. ### Evidence & Gaps: Two eyewitnesses confirmed the vehicle moved autonomously without pedal interaction. A manufacturer data report was requested, but it showed a specific data gap for the exact seconds of the acceleration event, despite providing second-by-second logs for the rest of the day.
Parked into driveway. Placed car into park. In doing so, car suddenly rapidly accelerated into reverse until I slammed on the breaks. My son was behind the car grabbing something out of the trunk at the time. I could have ran him over if I wasn’t there to slam on the breaks!!! Car was NOT placed into reverse and accelerator was NOT pushed.
Parked into driveway. Placed car into park. In doing so, car suddenly rapidly accelerated into reverse until I slammed on the breaks. My son was behind the car grabbing something out of the trunk at the time. I could have ran him over if I wasn’t there to slam on the breaks!!! Car was NOT placed into reverse and accelerator was NOT pushed.
The FSD has been failing more often. Yesterday we took a one00 mile trip and the car twice tried to veer into the side cement barrier, more times than I can count. It breaks hard while we were driving over 55 miles an hour. And two times it weirded left over the double line into oncoming traffic lane.
The FSD has been failing more often. Yesterday we took a one00 mile trip and the car twice tried to veer into the side cement barrier, more times than I can count. It breaks hard while we were driving over 55 miles an hour. And two times it weirded left over the double line into oncoming traffic lane.
On the evening of April 8th 2026, my wife was driving our 2023 Tesla Model Y home in San Francisco, CA when she noticed unusual noise coming from the front left wheel area. The vehicle was otherwise functioning normally aside from the noise. The following morning, I inspected the vehicle and found a large hex bolt (Class 10.9 grade) on the ground directly beneath the car. The front left wheel was binding and the vehicle was completely undrivable — the wheel felt stuck and made grinding/scraping noises when attempting to move. Based on the bolt size, grade, and location, this appears to be a front suspension lateral link fastener that detached from the subframe. This is the same defect described in NHTSA recalls 21V-835, 22V-895, and 23V-235, involving under-torqued or improperly secured front suspension fasteners on Tesla Model Y vehicles. The vehicle had 28,482 miles at the time of the incident. There was no prior collision, impact, or road hazard event. No warning or alert appeared on the Tesla touchscreen at any point. The vehicle displayed no diagnostic message despite having a compromised suspension component.
On the evening of April 8th 2026, my wife was driving our 2023 Tesla Model Y home in San Francisco, CA when she noticed unusual noise coming from the front left wheel area. The vehicle was otherwise functioning normally aside from the noise. The following morning, I inspected the vehicle and found a large hex bolt (Class 10.9 grade) on the ground directly beneath the car. The front left wheel was binding and the vehicle was completely undrivable — the wheel felt stuck and made grinding/scraping noises when attempting to move. Based on the bolt size, grade, and location, this appears to be a front suspension lateral link fastener that detached from the subframe. This is the same defect described in NHTSA recalls 21V-835, 22V-895, and 23V-235, involving under-torqued or improperly secured front suspension fasteners on Tesla Model Y vehicles. The vehicle had 28,482 miles at the time of the incident. There was no prior collision, impact, or road hazard event. No warning or alert appeared on the Tesla touchscreen at any point. The vehicle displayed no diagnostic message despite having a compromised suspension component.
Vehicle: 2023 Tesla Model Y Long Range Complaint: I am reporting a serious safety issue involving a vehicle sold by Tim Dahle Nissan Murray in Murray, Utah. Approximately three weeks ago, I purchased a 2023 Tesla Model Y Long Range from this dealership. After purchase, I discovered that the rear seat belts were not functioning. I have evidence indicating that the dealership was aware of this defect prior to the sale. This is a critical safety issue, as seat belts are required safety equipment under federal motor vehicle safety standards. The vehicle should not have been sold in this condition. Additionally, the vehicle had an issue with the right rear wheel/tire losing air. When I returned to the dealership, they failed to properly inspect or repair the issue. Instead, they reduced the air pressure in the other tires to match the leaking tire, rather than addressing the defect. After leaving the dealership, the tire again lost air. Upon inspection by another service provider, the wheel rim was found to be bent. When the tire was inflated to proper pressure, it began leaking air immediately. This created an unsafe driving condition, as the vehicle could not maintain proper tire pressure. I was forced to have the vehicle repaired by Tesla at my own expense ($1,390). The combination of non-functioning seat belts and an unsafe wheel condition placed my family, including my newborn child, at significant risk. I am requesting that this matter be investigated as the dealership knowingly sold a vehicle with defective safety equipment and failed to properly address additional safety-related issues. Also a police report was filed but I do not know how to get ahold of that it was filed with the Murray police department
Vehicle: 2023 Tesla Model Y Long Range Complaint: I am reporting a serious safety issue involving a vehicle sold by Tim Dahle Nissan Murray in Murray, Utah. Approximately three weeks ago, I purchased a 2023 Tesla Model Y Long Range from this dealership. After purchase, I discovered that the rear seat belts were not functioning. I have evidence indicating that the dealership was aware of this defect prior to the sale. This is a critical safety issue, as seat belts are required safety equipment under federal motor vehicle safety standards. The vehicle should not have been sold in this condition. Additionally, the vehicle had an issue with the right rear wheel/tire losing air. When I returned to the dealership, they failed to properly inspect or repair the issue. Instead, they reduced the air pressure in the other tires to match the leaking tire, rather than addressing the defect. After leaving the dealership, the tire again lost air. Upon inspection by another service provider, the wheel rim was found to be bent. When the tire was inflated to proper pressure, it began leaking air immediately. This created an unsafe driving condition, as the vehicle could not maintain proper tire pressure. I was forced to have the vehicle repaired by Tesla at my own expense ($1,390). The combination of non-functioning seat belts and an unsafe wheel condition placed my family, including my newborn child, at significant risk. I am requesting that this matter be investigated as the dealership knowingly sold a vehicle with defective safety equipment and failed to properly address additional safety-related issues. Also a police report was filed but I do not know how to get ahold of that it was filed with the Murray police department
I was parking my vehicle in my driveway, turning left to park in front of my garage and heard a loud pop. I got out, looked underneath the car and didnt see anything unusual. I later investigated by moving the vehicle and noticed my steering wheel was turning without any driver input, and heard the tires scrubbing more than normal. I got out of the vehicle and noticed my tires were not aligned, having one tire pointing to the left, and the other tire pointing straight. Then I noticed a large bolt on the ground. I called Tesla and they told me my car was 2000 miles out of warranty and would have to pay for towing and the repair. I feel the steering should still be covered under warranty.
I was parking my vehicle in my driveway, turning left to park in front of my garage and heard a loud pop. I got out, looked underneath the car and didnt see anything unusual. I later investigated by moving the vehicle and noticed my steering wheel was turning without any driver input, and heard the tires scrubbing more than normal. I got out of the vehicle and noticed my tires were not aligned, having one tire pointing to the left, and the other tire pointing straight. Then I noticed a large bolt on the ground. I called Tesla and they told me my car was 2000 miles out of warranty and would have to pay for towing and the repair. I feel the steering should still be covered under warranty.
Incident Dateï¼March 07, 2026] Current Mileage, 31625 miles I am reporting a catastrophic structural failure of a safety-critical suspension component on my Tesla Model Y. Upon inspection, I discovered that one of the bolts securing the driver-side lower control arm has completely detached and fallen off. A second bolt is approximately 50% loose. This has caused a significant safety hazard, as the control arm is no longer properly secured to the subframe, leading to a high risk of total steering loss and wheel detachment while driving. Furthermore, when I contacted Tesla Service, they demonstrated extreme negligence by instructing me to drive the vehicle in this lethal condition to their service center. They also initially refused to cover the towing and repair costs, claiming it was not a factory defect despite the clear evidence of fastener failure (improper torque or thread locker application during manufacturing). This is a clear manufacturing defect that poses an immediate threat to the driver, passengers, and other road users. I am requesting NHTSA to investigate this batch of Model Y vehicles for suspension fastener integrity issues to prevent potential fatal accidents.
Incident Dateï¼March 07, 2026] Current Mileage, 31625 miles I am reporting a catastrophic structural failure of a safety-critical suspension component on my Tesla Model Y. Upon inspection, I discovered that one of the bolts securing the driver-side lower control arm has completely detached and fallen off. A second bolt is approximately 50% loose. This has caused a significant safety hazard, as the control arm is no longer properly secured to the subframe, leading to a high risk of total steering loss and wheel detachment while driving. Furthermore, when I contacted Tesla Service, they demonstrated extreme negligence by instructing me to drive the vehicle in this lethal condition to their service center. They also initially refused to cover the towing and repair costs, claiming it was not a factory defect despite the clear evidence of fastener failure (improper torque or thread locker application during manufacturing). This is a clear manufacturing defect that poses an immediate threat to the driver, passengers, and other road users. I am requesting NHTSA to investigate this batch of Model Y vehicles for suspension fastener integrity issues to prevent potential fatal accidents.
This is my 10th report; it relates to 2 issues I have reported before 1. The "phantom breaking" on cruise control that I have reported a few times previously has apparently been fixed on a software update, but we were not notified. I went in to Santa Fe Tesla where I took delivery of my vehicle and got into a discussion about my disappointments with this car, specifically the tires (see #2). I mentioned my past problems, including the phantom breaking. The man was dismissive and a bit defensive and asked if I'd made an appointment. I said I'd been told several times they hadn't figured out a software fix (and even Tesla employees were simply refraining from using cruise control, which is what I did). He said they "fixed it a while ago" and he's not had complaints since then. I tried cruise control on my 45 minute freeway drive and indeed, the problem did not occur. Interesting that they knew it was an ongoing problem, didn't deal with it, and didn't announce when they finally did fix it. I do not yet know if it is an ongoing safety problem for me but I'm planning to gradually increase my use of cruise control, since most of my driving is high-speed freeway driving. 2. I asked about getting warranty rebate for my original tires that have failed at 38K miles. He said I would have to pursue that through the distributor (American Tire?) and that he'd only had 2-3 customers ever do that. He said most customers just pay for better tires. He offered to sell me another Continental tire in the $400 range and implied that I could find tires through a tire store. I went to Discount tire who can get me a rebate on only 1 of the 4 tires because it's down to 4/32" tread. The other 3 can't be warrantied until they reach 4/32"...and I've already hydroplaned/slid on the freeway in a sleet storm with wet roads. The company knowingly provides inadequate tires and does not stand behind them. This is an unacceptable safety risk and a moral outrage.
This is my 10th report; it relates to 2 issues I have reported before 1. The "phantom breaking" on cruise control that I have reported a few times previously has apparently been fixed on a software update, but we were not notified. I went in to Santa Fe Tesla where I took delivery of my vehicle and got into a discussion about my disappointments with this car, specifically the tires (see #2). I mentioned my past problems, including the phantom breaking. The man was dismissive and a bit defensive and asked if I'd made an appointment. I said I'd been told several times they hadn't figured out a software fix (and even Tesla employees were simply refraining from using cruise control, which is what I did). He said they "fixed it a while ago" and he's not had complaints since then. I tried cruise control on my 45 minute freeway drive and indeed, the problem did not occur. Interesting that they knew it was an ongoing problem, didn't deal with it, and didn't announce when they finally did fix it. I do not yet know if it is an ongoing safety problem for me but I'm planning to gradually increase my use of cruise control, since most of my driving is high-speed freeway driving. 2. I asked about getting warranty rebate for my original tires that have failed at 38K miles. He said I would have to pursue that through the distributor (American Tire?) and that he'd only had 2-3 customers ever do that. He said most customers just pay for better tires. He offered to sell me another Continental tire in the $400 range and implied that I could find tires through a tire store. I went to Discount tire who can get me a rebate on only 1 of the 4 tires because it's down to 4/32" tread. The other 3 can't be warrantied until they reach 4/32"...and I've already hydroplaned/slid on the freeway in a sleet storm with wet roads. The company knowingly provides inadequate tires and does not stand behind them. This is an unacceptable safety risk and a moral outrage.
Catastrophic Axle Failure, I was driving out from my driveway when this happened. Just the day before my wife was driving on the highway, and I was driving with my two boys. I have video of the complete failure of the left driver's side axle. The vehicle was towed by the dealer and is at the dealer as we speak. There has been no inspection by the police or insurance representative. We had reported it to Tesla at our last appointment but they said they could not recreate the noise.
Catastrophic Axle Failure, I was driving out from my driveway when this happened. Just the day before my wife was driving on the highway, and I was driving with my two boys. I have video of the complete failure of the left driver's side axle. The vehicle was towed by the dealer and is at the dealer as we speak. There has been no inspection by the police or insurance representative. We had reported it to Tesla at our last appointment but they said they could not recreate the noise.
Rear seat belt latch won't latch. This becomes a problem because dirt and debris fall into the seat belt latch since the seat belts latches are lower than the seat cushions. Child eats something with crumbs and the crumbs fall into the seat belt latch. Over time these build up to the point the seat belt won't click in.
Rear seat belt latch won't latch. This becomes a problem because dirt and debris fall into the seat belt latch since the seat belts latches are lower than the seat cushions. Child eats something with crumbs and the crumbs fall into the seat belt latch. Over time these build up to the point the seat belt won't click in.
On February 23, 2026, I was driving my 2023 Tesla Model Y under normal city conditions. While parallel parking at very low speed, I suddenly heard a loud metallic bang from the driver’s side of the vehicle. Immediately afterward, the vehicle lost mobility and the steering wheel became unresponsive and would not turn. I exited the vehicle and observed a detached metal suspension component and a bolt on the ground underneath the driver’s side. The vehicle was not drivable and required towing. I contacted Tesla Roadside Assistance through the Tesla app, and the vehicle was towed to Tesla Service Center in Coral Gables, Florida. At the time of the incident, there had been no collision, no impact with a pothole, curb, or road debris, and no prior warning signs or noises indicating a developing issue. The failure occurred suddenly during a low-speed maneuver. Tesla Service initially indicated that the vehicle was under warranty and that repairs would be covered if no external impact was found. However, after inspection, Tesla attributed the failure to an alleged “external impact” and declined warranty coverage, providing an estimate of approximately $4,000. After involving my insurance company, the vehicle was inspected by a Tesla-certified repair facility, which found significantly more extensive damage to the suspension system, estimating repairs at approximately $11,000. This incident represents a sudden and complete failure of suspension components resulting in immediate loss of steering control. Such a failure poses a serious safety risk, particularly if it were to occur at higher speeds, as it could lead to loss of vehicle control and a crash. I am reporting this issue as a potential safety defect involving suspension component separation and steering loss in a 2023 Tesla Model Y.
On February 23, 2026, I was driving my 2023 Tesla Model Y under normal city conditions. While parallel parking at very low speed, I suddenly heard a loud metallic bang from the driver’s side of the vehicle. Immediately afterward, the vehicle lost mobility and the steering wheel became unresponsive and would not turn. I exited the vehicle and observed a detached metal suspension component and a bolt on the ground underneath the driver’s side. The vehicle was not drivable and required towing. I contacted Tesla Roadside Assistance through the Tesla app, and the vehicle was towed to Tesla Service Center in Coral Gables, Florida. At the time of the incident, there had been no collision, no impact with a pothole, curb, or road debris, and no prior warning signs or noises indicating a developing issue. The failure occurred suddenly during a low-speed maneuver. Tesla Service initially indicated that the vehicle was under warranty and that repairs would be covered if no external impact was found. However, after inspection, Tesla attributed the failure to an alleged “external impact” and declined warranty coverage, providing an estimate of approximately $4,000. After involving my insurance company, the vehicle was inspected by a Tesla-certified repair facility, which found significantly more extensive damage to the suspension system, estimating repairs at approximately $11,000. This incident represents a sudden and complete failure of suspension components resulting in immediate loss of steering control. Such a failure poses a serious safety risk, particularly if it were to occur at higher speeds, as it could lead to loss of vehicle control and a crash. I am reporting this issue as a potential safety defect involving suspension component separation and steering loss in a 2023 Tesla Model Y.
The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked, the driver's side seat belt retractor unit detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 38,581.
The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked, the driver's side seat belt retractor unit detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 38,581.
Client was severely injured (traumatic brain injury, fractured skull bone and ankle with ongoing cognitve and physical symptoms, probably permanent) as a pedestrian when crossing Rt 28 in Chatham, MA. He was struck by a 2023 Tesla Model Y in reduced roadway visibility conditions due to sun/shade conditions. The auto braking system failed to activate in time to avoid the collision. This appears to be directly related to NHTSA investigation PE24031.
Client was severely injured (traumatic brain injury, fractured skull bone and ankle with ongoing cognitve and physical symptoms, probably permanent) as a pedestrian when crossing Rt 28 in Chatham, MA. He was struck by a 2023 Tesla Model Y in reduced roadway visibility conditions due to sun/shade conditions. The auto braking system failed to activate in time to avoid the collision. This appears to be directly related to NHTSA investigation PE24031.
We were driving on the freeway when my son started screaming to a point we had to get over and stop to check what was going on. His arm got stuck in the forward facing belt path and he couldn’t get it out. I had to get him completely unbuckled in order to take him out of the seat sideways as otherwise I would have pulled the arm out at the shoulder.
We were driving on the freeway when my son started screaming to a point we had to get over and stop to check what was going on. His arm got stuck in the forward facing belt path and he couldn’t get it out. I had to get him completely unbuckled in order to take him out of the seat sideways as otherwise I would have pulled the arm out at the shoulder.
My wife was driving our Tesla Model Y when she suddenly became very lightheaded, headache and had trouble breathing. She also noticed a strong chemical smell coming from inside the cabin. She rolled down the windows and the smell started going away immediately and she began to feel better. She felt it was unsafe to continue driving so she pulled over and we had the car towed to a Tesla service center. Tesla inspected the vehicle and confirmed there was an unpleasant smell coming from the air conditioning system. They cleaned the evaporator with foam cleaner and replaced the cabin air and HEPA filters. They told us there were no leaks and considered the issue resolved. We do not believe this fully explains what happened. A dirty evaporator or old cabin filter does not cause someone to become lightheaded and struggle to breathe while driving. The chemical smell and physical symptoms our wife experienced point to something more serious that was never identified. The HVAC system and evaporator are available for further inspection. No warning lights appeared before or during the incident. Safety risk: The driver became lightheaded and had difficulty breathing while operating the vehicle, making it unsafe to drive and requiring the vehicle to be towed.
My wife was driving our Tesla Model Y when she suddenly became very lightheaded, headache and had trouble breathing. She also noticed a strong chemical smell coming from inside the cabin. She rolled down the windows and the smell started going away immediately and she began to feel better. She felt it was unsafe to continue driving so she pulled over and we had the car towed to a Tesla service center. Tesla inspected the vehicle and confirmed there was an unpleasant smell coming from the air conditioning system. They cleaned the evaporator with foam cleaner and replaced the cabin air and HEPA filters. They told us there were no leaks and considered the issue resolved. We do not believe this fully explains what happened. A dirty evaporator or old cabin filter does not cause someone to become lightheaded and struggle to breathe while driving. The chemical smell and physical symptoms our wife experienced point to something more serious that was never identified. The HVAC system and evaporator are available for further inspection. No warning lights appeared before or during the incident. Safety risk: The driver became lightheaded and had difficulty breathing while operating the vehicle, making it unsafe to drive and requiring the vehicle to be towed.
I am reporting two severe 'phantom braking' incidents involving my Tesla vehicle while driving without autopilot. In both instances, the vehicle initiated hard emergency braking on a high-speed roadway with no obstacles, pedestrians, or vehicles in my path. This sudden, uncommanded deceleration created an immediate risk of a rear-end collision from following traffic. Incident 1: November 2025 at approximately [XXX]. I was traveling at 30 mph on [XXX]. The car suddenly braked to 0 mph. Weather was sunny, and the road was straight. There were several vehicles following behind me. Incident 2: [XXX], at approximately [XXX]. Location: [XXX], Honolulu. The vehicle decelerated from 10mph to 0 mph without warning. In both cases, the car stopped suddenly and was placed in Park. I had to put the car in drive to resume driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting two severe 'phantom braking' incidents involving my Tesla vehicle while driving without autopilot. In both instances, the vehicle initiated hard emergency braking on a high-speed roadway with no obstacles, pedestrians, or vehicles in my path. This sudden, uncommanded deceleration created an immediate risk of a rear-end collision from following traffic. Incident 1: November 2025 at approximately [XXX]. I was traveling at 30 mph on [XXX]. The car suddenly braked to 0 mph. Weather was sunny, and the road was straight. There were several vehicles following behind me. Incident 2: [XXX], at approximately [XXX]. Location: [XXX], Honolulu. The vehicle decelerated from 10mph to 0 mph without warning. In both cases, the car stopped suddenly and was placed in Park. I had to put the car in drive to resume driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
like many have mentioned, the control arm bolt came off or broke. [XXX] / [XXX] / [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
like many have mentioned, the control arm bolt came off or broke. [XXX] / [XXX] / [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX] Phone: [If known] STATEMENT OF CLAIM (File in Duplicate Plus One For Each Defendant) The Plaintiff sues the Defendant(s) for money owed Plaintiff by Defendant(s); and which is past due and unpaid; for: ☐ Work done and materials furnished by Defendant to Plaintiff (or check “Other” below). ☐ Other (Explain): Breach of contract for incomplete auto body repairs. Additional facts: Plaintiff. On or about December 12, 2024 you dropped off the vehicle, Year 2023 Model Y performance VIN [XXX] to Defendant King Bodyshop (operated/owned by [XXX] ) for body repairs pursuant to an agreement/estimate. Plaintiff paid $24.500 amount paid] for the repairs. Defendant agreed to complete the repairs properly but not only failed to do so, but charged over $9000 to fix the problem and damages, still leaving the vehicle with unresolved safety restraint system issues, including active alerts: • RCM2_a203: Safety restraint system issue – Service is required • RCM2_a095: Front left safety restraint system issue – Service is required Despite repeated requests over several months (October 2025] to present), Defendant has not completed the repairs, fixed the faults, or refunded the payment. This constitutes a breach of contract and/or negligent/incomplete workmanship under Florida law (including the Motor Vehicle Repair Act). As a result, Plaintiff has incurred damages including: • Eon paid $24500 amount and [XXX] paid additional $9000 to shop] (refund demanded) • $Tesla estimate to fix the current problems is another 2900 cost from other shop quotes to complete/fix] (additional repair costs) • $[any rental INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX] Phone: [If known] STATEMENT OF CLAIM (File in Duplicate Plus One For Each Defendant) The Plaintiff sues the Defendant(s) for money owed Plaintiff by Defendant(s); and which is past due and unpaid; for: ☐ Work done and materials furnished by Defendant to Plaintiff (or check “Other” below). ☐ Other (Explain): Breach of contract for incomplete auto body repairs. Additional facts: Plaintiff. On or about December 12, 2024 you dropped off the vehicle, Year 2023 Model Y performance VIN [XXX] to Defendant King Bodyshop (operated/owned by [XXX] ) for body repairs pursuant to an agreement/estimate. Plaintiff paid $24.500 amount paid] for the repairs. Defendant agreed to complete the repairs properly but not only failed to do so, but charged over $9000 to fix the problem and damages, still leaving the vehicle with unresolved safety restraint system issues, including active alerts: • RCM2_a203: Safety restraint system issue – Service is required • RCM2_a095: Front left safety restraint system issue – Service is required Despite repeated requests over several months (October 2025] to present), Defendant has not completed the repairs, fixed the faults, or refunded the payment. This constitutes a breach of contract and/or negligent/incomplete workmanship under Florida law (including the Motor Vehicle Repair Act). As a result, Plaintiff has incurred damages including: • Eon paid $24500 amount and [XXX] paid additional $9000 to shop] (refund demanded) • $Tesla estimate to fix the current problems is another 2900 cost from other shop quotes to complete/fix] (additional repair costs) • $[any rental INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety complaint: intermittent uncommanded rear-seat folding while driving; rear (3rd-row) seat belt anchorage integrity. Issue 1 — 2nd-row right seat: Since the purchase, the right-most rear passenger seat in the 2nd row intermittently activates its seat-folding motor while the vehicle is moving. In each event, a passenger was seated in that seat with the seatbelt fastened. The motor engages (audible whirring), and the seat attempts to fold fully forward; the passenger’s body prevents a complete fold, so the seat partially collapses while occupied. This has never occurred when the seat is unoccupied. The most recent documented event times provided to the manufacturer for electronic log review (CST): • Fri Jan 23: 7:40 AM; 7:41 AM • Mon Feb 2: 7:26 AM; 7:29 AM; 7:53 AM; 7:54 AM The manufacturer requested these exact times to check vehicle logs, but reported they could not find evidence in the logs and could not reproduce the issue during service/test drive. Issue 2 — 3rd-row seat belts: During a service visit on Feb 3, 2026, the manufacturer found that the 3rd-row seat belt anchors were not secured to the vehicle (documented as a safety concern) and performed a repair/adjustment to secure the left 3rd-row seat belt, then validated its operation afterward. The manufacturer had also previously documented (March 17, 2025) that the 3rd-row seat belts were not properly mounted and were unsafe/operational for passengers, but took no action in March 2025. No crash, fire, or known injuries to date. Request to NHTSA: Please log and review this as a potential safety defect involving (1) uncommanded activation of a rear seat-folding mechanism resulting in partial seat collapse while the seat is occupied and the vehicle is moving, and (2) rear (3rd-row) seat belt anchorage/installation integrity, based on recurring real-world events and manufacturer service documentation.
Safety complaint: intermittent uncommanded rear-seat folding while driving; rear (3rd-row) seat belt anchorage integrity. Issue 1 — 2nd-row right seat: Since the purchase, the right-most rear passenger seat in the 2nd row intermittently activates its seat-folding motor while the vehicle is moving. In each event, a passenger was seated in that seat with the seatbelt fastened. The motor engages (audible whirring), and the seat attempts to fold fully forward; the passenger’s body prevents a complete fold, so the seat partially collapses while occupied. This has never occurred when the seat is unoccupied. The most recent documented event times provided to the manufacturer for electronic log review (CST): • Fri Jan 23: 7:40 AM; 7:41 AM • Mon Feb 2: 7:26 AM; 7:29 AM; 7:53 AM; 7:54 AM The manufacturer requested these exact times to check vehicle logs, but reported they could not find evidence in the logs and could not reproduce the issue during service/test drive. Issue 2 — 3rd-row seat belts: During a service visit on Feb 3, 2026, the manufacturer found that the 3rd-row seat belt anchors were not secured to the vehicle (documented as a safety concern) and performed a repair/adjustment to secure the left 3rd-row seat belt, then validated its operation afterward. The manufacturer had also previously documented (March 17, 2025) that the 3rd-row seat belts were not properly mounted and were unsafe/operational for passengers, but took no action in March 2025. No crash, fire, or known injuries to date. Request to NHTSA: Please log and review this as a potential safety defect involving (1) uncommanded activation of a rear seat-folding mechanism resulting in partial seat collapse while the seat is occupied and the vehicle is moving, and (2) rear (3rd-row) seat belt anchorage/installation integrity, based on recurring real-world events and manufacturer service documentation.
I am requesting an urgent review of the airbag non-deployment for my 2023 Tesla Model Y involved in a front-impact collision on [Jan 19th 2026]. Because the vehicle has been declared a total loss and may be released to salvage at any time, I urgently request that Tesla preserve and review the vehicle’s crash data (EDR/SRS) and confirm whether the restraint system performed as designed.
I am requesting an urgent review of the airbag non-deployment for my 2023 Tesla Model Y involved in a front-impact collision on [Jan 19th 2026]. Because the vehicle has been declared a total loss and may be released to salvage at any time, I urgently request that Tesla preserve and review the vehicle’s crash data (EDR/SRS) and confirm whether the restraint system performed as designed.
While making a left turn at normal turning speed, the steering system became unresponsive. The steering wheel was able to move; however, there was no corresponding movement of the front tires/wheels. The front wheels appeared to remain stuck at approximately a 45-degree left position and did not return toward the straight-ahead position despite steering input. It is also possible that the steering wheel itself became locked or partially locked during this event. As a result, the vehicle could not be corrected and collided with the median and a pillar. The collision caused the airbags to deploy and resulted in severe front-end damage, with an estimated repair cost exceeding $40,000. This steering failure occurred without warning and resulted in a sudden loss of vehicle control, creating a serious safety hazard to the occupants and surrounding traffic. The vehicle was subsequently declared a total loss.
While making a left turn at normal turning speed, the steering system became unresponsive. The steering wheel was able to move; however, there was no corresponding movement of the front tires/wheels. The front wheels appeared to remain stuck at approximately a 45-degree left position and did not return toward the straight-ahead position despite steering input. It is also possible that the steering wheel itself became locked or partially locked during this event. As a result, the vehicle could not be corrected and collided with the median and a pillar. The collision caused the airbags to deploy and resulted in severe front-end damage, with an estimated repair cost exceeding $40,000. This steering failure occurred without warning and resulted in a sudden loss of vehicle control, creating a serious safety hazard to the occupants and surrounding traffic. The vehicle was subsequently declared a total loss.
The front lower lateral links or control arm that is used to steer the wheels has bolts that dropped on the ground causing loss of steering to the car. This happened when parking the car at home and luckily not on the highway or street during faster speeds.
The front lower lateral links or control arm that is used to steer the wheels has bolts that dropped on the ground causing loss of steering to the car. This happened when parking the car at home and luckily not on the highway or street during faster speeds.
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 60 MPH in light rain, the vehicle suddenly braked and causing the vehicle to lose control. The contact stated that the vehicle was on cruise control and auto drive assist. The contact stated that the vehicle veered to the left, crossed two lanes of traffic, and crashed into the highway divider wall. The contact stated that there were no warning lights. The contact stated that the left front end had crashed first, and then the driver's door and left front fender had crashed into the dividing wall. The contact stated that the driver's front air bag had deployed and burst; there was a large tear starting from the top of the air bag all the way to the steering wheel. The contact stated that he had burns on his hands due to the air bag explosion, bruises on his chest, and right arm. The contact stated that the police and emergency services arrived. A police report was filed. The contact stated that he was transported to the hospital, and the vehicle was towed to a manufacturer's collision center. The contact stated that the manufacturer's collision center downloaded the collision information from the vehicle's main frame and shared the accident report with the contact. The failure mileage was approximately 45,000.
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 60 MPH in light rain, the vehicle suddenly braked and causing the vehicle to lose control. The contact stated that the vehicle was on cruise control and auto drive assist. The contact stated that the vehicle veered to the left, crossed two lanes of traffic, and crashed into the highway divider wall. The contact stated that there were no warning lights. The contact stated that the left front end had crashed first, and then the driver's door and left front fender had crashed into the dividing wall. The contact stated that the driver's front air bag had deployed and burst; there was a large tear starting from the top of the air bag all the way to the steering wheel. The contact stated that he had burns on his hands due to the air bag explosion, bruises on his chest, and right arm. The contact stated that the police and emergency services arrived. A police report was filed. The contact stated that he was transported to the hospital, and the vehicle was towed to a manufacturer's collision center. The contact stated that the manufacturer's collision center downloaded the collision information from the vehicle's main frame and shared the accident report with the contact. The failure mileage was approximately 45,000.
I have a 2023 Tesla Y. The Curvature Assist function has nearly caused a half dozen rear end collisions. When in cruise control, it kicks in on (1) highways, near exits when I'm not taking the exit (2) regular roads with no curve or intersection, (3) regular roads with departure lanes that I'm not using. The car behind me only see's a sudden brake light with slow down until I press on the accelerator. Please have Tesla install a disable function for Curvature Assist.
I have a 2023 Tesla Y. The Curvature Assist function has nearly caused a half dozen rear end collisions. When in cruise control, it kicks in on (1) highways, near exits when I'm not taking the exit (2) regular roads with no curve or intersection, (3) regular roads with departure lanes that I'm not using. The car behind me only see's a sudden brake light with slow down until I press on the accelerator. Please have Tesla install a disable function for Curvature Assist.
While driving approximately 5–10 mph and making a right turn on a local street, the vehicle suddenly produced a metallic pulling sound followed by a loud impact. The vehicle abruptly stopped and became undrivable. Upon exiting the vehicle, the left front wheel was visibly displaced from normal alignment and appeared to have shifted rearward into the wheel well. No collision, curb strike, pothole, or road debris was involved. The vehicle had exhibited a wire-tugging or metallic noise during turning in the days prior. The failure occurred without warning and resulted in a sudden loss of vehicle control at low speed. The vehicle was towed to Tesla, where the left front control arm was found to be disconnected/broken. Tesla has not yet provided a determination and is attempting to route the vehicle to a collision center despite no evidence of impact. This appears to be a suspension component failure that could have resulted in a serious accident at higher speeds. Safety Impact: Loss of steering control, risk of crash, inability to drive vehicle.
While driving approximately 5–10 mph and making a right turn on a local street, the vehicle suddenly produced a metallic pulling sound followed by a loud impact. The vehicle abruptly stopped and became undrivable. Upon exiting the vehicle, the left front wheel was visibly displaced from normal alignment and appeared to have shifted rearward into the wheel well. No collision, curb strike, pothole, or road debris was involved. The vehicle had exhibited a wire-tugging or metallic noise during turning in the days prior. The failure occurred without warning and resulted in a sudden loss of vehicle control at low speed. The vehicle was towed to Tesla, where the left front control arm was found to be disconnected/broken. Tesla has not yet provided a determination and is attempting to route the vehicle to a collision center despite no evidence of impact. This appears to be a suspension component failure that could have resulted in a serious accident at higher speeds. Safety Impact: Loss of steering control, risk of crash, inability to drive vehicle.
While traveling at highway speeds, the vehicle suddenly veered to the right without driver input. The Autopilot/FSD system was not engaged. It all happened in a matter of seconds. There was no system failure message on the screen. The vehicle airborne and hit a tree. All side airbag were deployed. Was able to open the door and walk away without any major injuries. Software update: 2025.44.25.5
While traveling at highway speeds, the vehicle suddenly veered to the right without driver input. The Autopilot/FSD system was not engaged. It all happened in a matter of seconds. There was no system failure message on the screen. The vehicle airborne and hit a tree. All side airbag were deployed. Was able to open the door and walk away without any major injuries. Software update: 2025.44.25.5
All in the same day: 1) Odd sound from behind the pedal area of driver side front quarter (sounded like a styrofoam cooler top rubbing against the cooler is the best way to describe - faint though). 2)BANG when in a parking garage turning full right but still able to control without difficulty. Made it home without incident. 3)Later that day, just after getting off of I4 in Orlando I pulled into grocery parking lot and parked. When I returned to my car I again turned right and a loud BANG and the car jerked to a sudden halt. I was able to back into a parking spot but there were 2 large screws in the driving land and the left wheel was toed slightly to the left. Ultimately it was detached when we tried to tow it we had to remove tire and put on a device to allow us to move it. Per Tesla “I have updated that estimate! The vehicle has very heavy damage, and this is the start. Once we replace these components their (sic) could be more damage, and it also could potentially need to go to a body shop!” Thankfully this didn’t happen at speed with my daughter in the car on I4! This is unsafe and a simple internet search revealed it is not an uncommon parts failure at this mileage! This is dangerous. All of this at just 54,000 miles. (4k out of warranty)
All in the same day: 1) Odd sound from behind the pedal area of driver side front quarter (sounded like a styrofoam cooler top rubbing against the cooler is the best way to describe - faint though). 2)BANG when in a parking garage turning full right but still able to control without difficulty. Made it home without incident. 3)Later that day, just after getting off of I4 in Orlando I pulled into grocery parking lot and parked. When I returned to my car I again turned right and a loud BANG and the car jerked to a sudden halt. I was able to back into a parking spot but there were 2 large screws in the driving land and the left wheel was toed slightly to the left. Ultimately it was detached when we tried to tow it we had to remove tire and put on a device to allow us to move it. Per Tesla “I have updated that estimate! The vehicle has very heavy damage, and this is the start. Once we replace these components their (sic) could be more damage, and it also could potentially need to go to a body shop!” Thankfully this didn’t happen at speed with my daughter in the car on I4! This is unsafe and a simple internet search revealed it is not an uncommon parts failure at this mileage! This is dangerous. All of this at just 54,000 miles. (4k out of warranty)
While operating my Tesla Model Y in a commercial parking lot at a T-intersection controlled by a stop sign, the vehicle unexpectedly and automatically accelerated without driver intent. The incident occurred during a low-speed maneuver. Upon the unexpected acceleration, I immediately attempted to regain control by applying the brake pedal repeatedly and firmly. Despite clear manual brake application, the vehicle did not decelerate as expected and continued to move forward. I also attempted to stop the vehicle by pressing the Park button, but this action did not stop the vehicle. The vehicle continued uncontrollably for approximately 150+ yards, traveling over curbs, striking a fence, and ultimately colliding with the garage structure of a residential home. Throughout this sequence, the vehicle remained unresponsive to braking and stop inputs. Vehicle data later confirmed that brake pedal application was detected prior to impact, yet braking response was insufficient to prevent continued motion. At the time of the event, the vehicle recorded system fault states, and collision avoidance systems did not activate. Despite significant structural impact and property damage, airbags did not deploy. The incident raises serious safety concerns regarding: •Brake-by-wire system execution during fault conditions •Pedal input arbitration between accelerator and brake •Failure of collision avoidance systems to intervene •Failure of restraint systems to deploy during a severe impact •Vehicle behavior when control systems are in a fault state This event occurred without warning and despite appropriate driver response. Based on vehicle data and system behavior, this appears to be a system-level failure rather than driver error.
While operating my Tesla Model Y in a commercial parking lot at a T-intersection controlled by a stop sign, the vehicle unexpectedly and automatically accelerated without driver intent. The incident occurred during a low-speed maneuver. Upon the unexpected acceleration, I immediately attempted to regain control by applying the brake pedal repeatedly and firmly. Despite clear manual brake application, the vehicle did not decelerate as expected and continued to move forward. I also attempted to stop the vehicle by pressing the Park button, but this action did not stop the vehicle. The vehicle continued uncontrollably for approximately 150+ yards, traveling over curbs, striking a fence, and ultimately colliding with the garage structure of a residential home. Throughout this sequence, the vehicle remained unresponsive to braking and stop inputs. Vehicle data later confirmed that brake pedal application was detected prior to impact, yet braking response was insufficient to prevent continued motion. At the time of the event, the vehicle recorded system fault states, and collision avoidance systems did not activate. Despite significant structural impact and property damage, airbags did not deploy. The incident raises serious safety concerns regarding: •Brake-by-wire system execution during fault conditions •Pedal input arbitration between accelerator and brake •Failure of collision avoidance systems to intervene •Failure of restraint systems to deploy during a severe impact •Vehicle behavior when control systems are in a fault state This event occurred without warning and despite appropriate driver response. Based on vehicle data and system behavior, this appears to be a system-level failure rather than driver error.
I was driving on the highway at around 70mph, switched lanes and the steering wheel randomly locked up. Gladly, I was aware of the situation and avoided a HUGE car crash but the steering started to work a few seconds later. I am very nervous to drive the car now.
I was driving on the highway at around 70mph, switched lanes and the steering wheel randomly locked up. Gladly, I was aware of the situation and avoided a HUGE car crash but the steering started to work a few seconds later. I am very nervous to drive the car now.
I am reporting a recurring safety defect involving the Full Self-Driving (Supervised) system on my pre-owned 2023 Tesla Model Y Dual Motor Long Range (VIN: [XXX] ), equipped with Tesla Hardware 3. Component/System: Full Self-Driving (Supervised) software and driver-assistance control system. The vehicle remains in my possession and is available for inspection upon request. Description: From the time of purchase (approximate mileage ~66,549), the FSD system repeatedly exhibited unsafe behavior during normal operation on public roads, including straddling two lanes, drifting toward lane markers, stopping at green lights or within intersections, hesitating mid-intersection, and failing to complete routine turns. These behaviors required frequent human intervention and made the system unsafe to use. Safety Risk: The behavior created a risk of collision with other vehicles and posed a danger to occupants and other road users, particularly when stopping unexpectedly at green lights or hesitating in intersections. Confirmation/Inspection: The issue was reported multiple times to Tesla Service and escalated internally. Tesla inspected the vehicle and confirmed in writing that the FSD behaviors were “behavioral” and not resolvable by hardware replacement at that time, with no known fix or timeline. Warnings: No warning lamps or fault messages were displayed prior to or during the incidents. Despite these issues, Tesla continued to advertise the vehicle as FSD-capable and accepted payment for the FSD subscription. I provided Tesla formal written notice via certified mail, delivered November 26, 2025, with no response within the stated timeframe. Although a recent software update has temporarily improved behavior, the defect existed at purchase and persisted through multiple service interactions. Additional documentation, service records, and communications are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a recurring safety defect involving the Full Self-Driving (Supervised) system on my pre-owned 2023 Tesla Model Y Dual Motor Long Range (VIN: [XXX] ), equipped with Tesla Hardware 3. Component/System: Full Self-Driving (Supervised) software and driver-assistance control system. The vehicle remains in my possession and is available for inspection upon request. Description: From the time of purchase (approximate mileage ~66,549), the FSD system repeatedly exhibited unsafe behavior during normal operation on public roads, including straddling two lanes, drifting toward lane markers, stopping at green lights or within intersections, hesitating mid-intersection, and failing to complete routine turns. These behaviors required frequent human intervention and made the system unsafe to use. Safety Risk: The behavior created a risk of collision with other vehicles and posed a danger to occupants and other road users, particularly when stopping unexpectedly at green lights or hesitating in intersections. Confirmation/Inspection: The issue was reported multiple times to Tesla Service and escalated internally. Tesla inspected the vehicle and confirmed in writing that the FSD behaviors were “behavioral” and not resolvable by hardware replacement at that time, with no known fix or timeline. Warnings: No warning lamps or fault messages were displayed prior to or during the incidents. Despite these issues, Tesla continued to advertise the vehicle as FSD-capable and accepted payment for the FSD subscription. I provided Tesla formal written notice via certified mail, delivered November 26, 2025, with no response within the stated timeframe. Although a recent software update has temporarily improved behavior, the defect existed at purchase and persisted through multiple service interactions. Additional documentation, service records, and communications are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing to file a complaint regarding a safety issue with my 2023 Model Y Performance Tesla vehicle. The steering wheel's faux leather covering is peeling and bubbling, causing the material to come off while driving. This poses a significant hazard as it compromises my grip and creates a distraction, potentially leading to loss of control. Additionally, Tesla does NOT want to repair this, even though I’m still under warranty.
I am writing to file a complaint regarding a safety issue with my 2023 Model Y Performance Tesla vehicle. The steering wheel's faux leather covering is peeling and bubbling, causing the material to come off while driving. This poses a significant hazard as it compromises my grip and creates a distraction, potentially leading to loss of control. Additionally, Tesla does NOT want to repair this, even though I’m still under warranty.
When driving on slippery surfaces, if I release the accelerator pedal—even slightly—the vehicle automatically activates regenerative braking to recapture energy. On ice, this sudden deceleration mimics applying the brakes, which can cause an immediate loss of traction and control. This happened to me recently while driving in snowy and icy conditions. As soon as I eased off the accelerator, the car engaged regenerative braking, the wheels lost grip, and the vehicle began to slide, similar to what would happen if hard braking were applied on ice. I momentarily lost control of the car, creating a serious safety hazard. This behavior is not intuitive and can surprise drivers, particularly in winter climates. Unless regenerative braking is manually adjusted or turned off—something not every driver knows to do—the system can unintentionally put the vehicle into a skid. I am requesting that NHTSA review this issue. A software modification or warning may be needed so drivers are not placed at risk due to unexpected regenerative braking on slippery surfaces. Thank you for your attention to this safety concern.
When driving on slippery surfaces, if I release the accelerator pedal—even slightly—the vehicle automatically activates regenerative braking to recapture energy. On ice, this sudden deceleration mimics applying the brakes, which can cause an immediate loss of traction and control. This happened to me recently while driving in snowy and icy conditions. As soon as I eased off the accelerator, the car engaged regenerative braking, the wheels lost grip, and the vehicle began to slide, similar to what would happen if hard braking were applied on ice. I momentarily lost control of the car, creating a serious safety hazard. This behavior is not intuitive and can surprise drivers, particularly in winter climates. Unless regenerative braking is manually adjusted or turned off—something not every driver knows to do—the system can unintentionally put the vehicle into a skid. I am requesting that NHTSA review this issue. A software modification or warning may be needed so drivers are not placed at risk due to unexpected regenerative braking on slippery surfaces. Thank you for your attention to this safety concern.
My Model Y experienced a sudden steering assist failure while driving. The wheel became extremely stiff/locked even though Autosteer was off. Multiple thermal system faults appeared: VCRIGHT_a271_THSSensorFault, VCRIGHT_a257_THSMIA, GTW_w043_THSVersionMismatch, and HVACSystemNotNominal This was very scary as I was driving and had no control of steering wheel because it locked.
My Model Y experienced a sudden steering assist failure while driving. The wheel became extremely stiff/locked even though Autosteer was off. Multiple thermal system faults appeared: VCRIGHT_a271_THSSensorFault, VCRIGHT_a257_THSMIA, GTW_w043_THSVersionMismatch, and HVACSystemNotNominal This was very scary as I was driving and had no control of steering wheel because it locked.
Showing top 50 of 1,044 complaints (sorted by severity, most recent first). Full records available via NHTSA ODI search.
What Owners Are Saying
"I have gen 1 R1T. So happy with it. Came from Tesla model Y. Would I rather Gen 2, yes of course but for the price I’m paying I’m thrilled with the car. Unless there are major discounts when my lease ends I’m going to buy mine out. Ima. Big tech guy too. Just can’t justify the increased cost of Gen 2"
"Model Y - HW4 - "Disappointingly" flawless experience :) Picked up my Model Y (with HW4) on May 29. Ordered on Apr 23. Vin F793xxx. North California. Pre-delivery experience: Awesome service during pre-delivery. I messaged the service agents to ask about HW3 vs HW4 on my car. They replied promptly and confirmed HW4. I also requested to pre-pone my car pick-up time. They proposed an earlier timeslot. They were friendly and helpful throughout our conversation, even replying with a warm "you are welcome.". Totally exceeded my expectation, especially considering the complaints I've seen on the forums about unresponsive service agents. Delivery experience: I was super anxious about the build quality and the support I would receive at the delivery site (North California). Again, I probably read too many “horror” stories in Tesla forums. But, after arriving at the delivery office, I was greeted immediately by Tesla staff. The staff welcomed me and offered help. As I proceeded to inspect my car, which was conveniently parked right in front of the office, the staff continuously offered their help in the most friendly and non-pushy manner. I was again surprised by the friendliness and professionalism of the Tesla staff. Model Y build quality: Equipped with a checklist I found on GitHub (GitHub - polymorphic/tesla-model-y-checklist: Checklist for Tesla Model Y), I meticulously examined my car. To my absolute delight, I couldn't find any flaws! The build quality was impeccable, without gap issues, paint chips, or misalignments. The delivery center had taken great care to clean and detail the car before my pick-up. Hope you will have the same great experience as me! Enjoy your new Model Y."
"I Test Drove a Model Y Today - WOW I test drove the Tesla Model Y today. I had never been in a Tesla previously. I was floored by this car. I'm sold. Regenerative braking is interesting. I was trying to explain to friends my driving experience. So there is a master brake pedal but you don't use it much. If you ever played the old school RC cars, where you pull the trigger and the car zooms off, and you ease off on the trigger and the car slows, that's exactly how the Tesla drives. You have a zoom pedal! And if you ease off on the zoom pedal you slow rather quickly and will come to a stop. The concept took me a few minutes because it's so foreign to how I learned to drive 30+ years ago. Very fun after you learn the perfect touch on the zoom pedal! Speaking of zoom. I was not prepared for just how fast this car is. I literally burst out laughing every time I hit the pedal because the sensation is just insane. So fun. Much to my SOs chagrin I hit the freeway with the intention of using Autopilot. I let the car drive itself for a couple of minutes. Perfectly navigated down I80 at 75mph. Felt solid. Lastly my SO and I came away with the same impression on fit and finish and overall build quality. After reading many horror stories over the years about Tesla's quality, this car was flawless in and out. Very upscale feel inside. Quiet and comfortable. Really happy with the car in that respect as well. The TouchPad was very intuitive. I ordered a Red LR. Still undecided on FSD. I was happy with the performance of Auto Pilot. But I might change my mind before the price increase on June 1st. Amazing car! I took some photos and my friend has already customized my car for me. Imgur"
"Tesla with HW4 FSD is the best daily driving experience I ever had. FSD was doing 80% of my driving a couple months ago, now it’s like 95%. Supercharger network is nice, but FSD is the feature I can’t live without."
"Does anyone get this weird error with the navigation on their 2026 Tesla model Y AWD I’ve been dealing with a really frustrating navigation issue lately and wanted to see if anyone else has run into this. For context, I regularly drive from the Oakhurst/Coarsegold area down to Fresno or Madera. The normal and fastest route is just taking CA-41 straight down and exiting where needed (for example, Herndon Ave). Recently, my Model Y has been consistently trying to route me through “scenic” backroads — and not by a small margin. These routes are adding anywhere from 30 minutes to over an hour, with more turns, slower roads, and overall worse efficiency. What’s even more confusing is that even when I manually select the correct/fastest route, FSD still tries to deviate and pull me back toward the longer route. The map shows the route I selected, but the car will attempt to turn off and go a completely different way. **Navigation settings (all verified):** “Avoid Highways” is OFF “Avoid Tolls” is OFF No route modifiers enabled Standard navigation preference set to fastest route **Troubleshooting steps I’ve already tried:** Soft reset (steering wheel scroll buttons) Letting the car fully sleep and restarting Double-checking all navigation settings Manually selecting preferred route every time Tesla Service re-pushed the latest software update This issue started about a month ago, right after a software update. Before that, navigation worked exactly as expected. I did take it into Tesla service — they initially agreed it was odd, but later said it’s “normal” for FSD/navigation to have bugs. I get that software isn’t perfect, but this feels way beyond a minor glitch since it consistently chooses significantly worse routes. At this point it almost feels like the system is prioritizing something other than time (maybe map data issues or some hidden preference?). Has anyone else experienced this recently or found a fix/workaround?"
"The Tesla Model Y LR Brand new car continues to have issues after the software update after 3 attempts to fix it, and the loaner was denied :(. What would you do next? We picked up our brand-new Tesla at the end of December 2023. We were very excited as it was our first car. After testing multiple vehicles of different brands, we decided on getting the TESLA Model Y majorly because of its convenience features, i.e., Blind spot indicator, Side Camera, Backup Camera, Navigation, Autopilot, etc. Within 15 days of driving, we got a Sentry mode failure error on our Tesla app. Upon further investigation, we also found that the side cameras, backup cameras, and navigation were also not working. ​ **Attempt 1:** We immediately took it to the service center in Jan to see if they could help us fix the issue. The service center accepted all the problems and mentioned they needed time to fix them as it might be a computer or firmware update issue. They gave us a loaner and assured us to resolve the issue. Four days later, we got a message notification that the car was fixed, and when we went to pick it up, we noticed the cameras were blacking out intermittently(2-5) seconds. They again took the car, gave us the loaner, and mentioned they would send this to a high-caliber technician to fix it. **Attempt 2:** Fifteen days later, we again got the notification to pick up the car, as it had been fixed, but this time, while picking it up, we noticed water getting clogged at the trunk hatch. We brought this to the service help desk, and they again kept it at the service center as they needed time to fix it. **Attempt 3:** After a few days, for the third time, we got a notification that all issues were resolved, and we were finally excited, keeping our hopes high to drive back our car home happily. But again, lousy luck, as when we went to pick up the car and moved out of the parking lot, our vehicle was swamped with all of the issues we faced in January 2024. This time, again, no cameras on screen, navigation, autopilot, or sentry mode were working anymore. We immediately addressed it to the service center. They asked to wait patiently for the next update when the issues will fix themselves. They have no timeline for when we will get the new update. They had engineering work on the car multiple times and confirmed it was not a computer replacement and would not solve these as it was a firmware issue. The service helpdesk argued that these Cameras, Blind spot indicators, Side Cameras, Backup Cameras, Navigation, Autopilot, etc., are all convenient features, and the car is safe to drive to, which we disagree with as the decision to buy a Tesla car was significant because of these features which makes it safe to drive. They even said, "Sorry about the inconvenience caused, but we won't be able to give you the loaner back." In the service summary, they asked to do a scroll reset if the issue occurs in the future. I have done that four times, but none"
"Tesla Model Y 2023 RWD LFP – Complete shutdown at ~4% SOC due to low-voltage failure (with child in vehicle wanted to share a concerning experience I had with my 2023 Tesla Model Y RWD (LFP, AMD). While driving back from a trip, I was navigating to arrive home with ~4% SOC (started the trip around 29%). As soon as I crossed below ~5%, the car suddenly displayed multiple critical warnings telling me to pull over safely. The alerts indicated that the low-voltage (12V) system could not supply enough power and that the vehicle was preparing to shut down. I managed to pull over safely, but once parked, the car completely lost low-voltage power: Screens went black Doors and handles were inoperable The vehicle was totally unresponsive At the time, I also had my 8-month-old child in the car, which made the situation especially stressful, as the vehicle was effectively locked and without power. The car had shut down due to a low-voltage failure. I was stuck until a passerby helped with an external 12V booster pack. As soon as the booster was connected, the car came back to life, systems rebooted, and I was able to continue my trip and get home. The car is now charging and currently functions normally. In Service Mode, I saw multiple alerts related to low-voltage failure, including: LVBatteryCannotSupportVehicle exitDriveLowLVBusVoltage DCDCNotSupportingLVBus Vehicle preparing to shut down / Electrical system power reduced Vehicle load shedding active Conditions at the time: ~4–5% SOC Cold weather (~ -14°C / 7°F) While I understand that power is limited at very low SOC and in cold temperatures, a complete loss of 12V power (including doors) seems abnormal for a 2023 vehicle — especially with a passenger who cannot exit the vehicle independently. This strongly points to a failing or weak 12V battery that could not be supported once the HV battery dropped below a certain threshold. I’ve opened a service ticket with Tesla to inspect and likely replace the 12V battery. Posting this in case it helps others — especially LFP owners driving in cold weather — and to see if anyone else has experienced something similar."
"Lemon Law: Has anyone been through it w/Tesla? I have never been through a lemon law claim, but neighbor recommended it to me. She said that they bought her BMW back when for what they paid minus mileage, which seems fair if this is possible in my situation. I am curious what to expect mainly from others since Tesla is not your local dealership..... I just filed the paperwork to notify Tesla of the claim today by sending out the package via registered mail. I absolutely love my 2023 Tesla Model Y as vehicle, but i am very concerned about the reliability of HVAC system after the warranty is up. Its been totally serviced 4 times with multiple actuators, motors, and compressor unit replaced in the first 30k miles. Its spent 4 months of my ownership at service under repairs for the HVAC system. When it works.. its such a nice vehicle.. but it started making the noise again and my confidence in it being properly repaired plummeted. The first 2 repairs were at my local Tesla service center, most recent repairs at a service center about an hour away, now ive scheduled for a service appt at 3rd location in hopes of maybe a different story if this lemon law stuff doesnt pan out for me."
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