2025 Honda Prologue AWD Elite
Electric SUV · AWD
Based on battery health, build quality, owner data, EPA range, and market pricing
Below average for 2025 EV SUVs (class avg 66)
Personalize this scoreIs a low score bad?
Last scanned 22 days ago
The 2025 Honda Prologue AWD Elite is rated at 283 miles of EPA range, 155 kW fast charging and a 83 kWh battery, and a mid-pack composite means the records-and-test-drive call matters more than the headline.
Score read
A 64/100 makes this worth comparing, not chasing. The useful split is software and driver-assist score at 88/100 versus range and efficiency score at 37/100. Reddit threads cluster around range and software tech — verify both against the service records. A good score still needs a battery report, service history, and a normal test drive.
Price context
Used examples are running around $44,194. Treat that as a budgeting floor, not a final price; pull a current KBB Fair Purchase or Edmunds True Market Value for this exact trim before negotiating.
Who this is for
✓ Good for
- ⏱ Daily commuter ≤50 mi/day, predictable charging
✗ Avoid if you are a
- $ Bargain hunter Best TCO, reliability + low depreciation
Gotchas
- Built in Range is the easy place to overbuy this trim (37/100).
Mitigation Check your commute, winter margin, and fast-charge plan before you assume the EPA number fits your use.
Pre-purchase inspection
- 1 Compare the dashboard range estimate with the EPA 283-mile rating after a full charge.
- 2 Confirm how much of the 8-year/100,000-mile battery warranty remains and whether it transfers.
- 3 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
- 4 Map your normal highway route and winter margin against the EPA range before you treat it as a road-trip car.
- 5 Review title, service history, tire condition, and charging-equipment records before final price.
No recall records in this scan That helps the shortlist, but it does not replace a VIN lookup, battery report, and service-history check.
Complaint context This scan found 119 NHTSA complaint records (47.6 per 10K VINs, high — material safety/build concern). Read the themes below before treating the raw count as the verdict.
Price anchor Current market range is $43,065-$56,100. Use that range to compare listings for the same trim, mileage, and condition.
Pricing & Market Value
Score Breakdown
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Vehicle Specifications
EVs at your price point that match or beat this trim
Price-gated peer set: vehicles within $39.7K–$59.5K market value (±20% of $49.6K). 6 outscore · 0 score within ±2. Mixed across makes — no "spend more, score better" comps.
Model Y
- ✓ +28 mi more range
- ✓ Happier owners overall
- ✓ Notably better build quality
iX
- ✓ Better bang-for-buck
- ✓ Happier owners overall
- ✓ +24 mi more range
ID.4
- ✓ +8 mi more range
- ✓ Happier owners overall
- ✓ Better build quality
EV6
- ✓ Better bang-for-buck
- ✓ +36 mi more range
- ✓ Happier owners overall
SQ8 e-tron
- ✓ Better bang-for-buck
- ✓ Notably better build quality
- ✓ Better infotainment UX
Prologue
- ✓ Better bang-for-buck
- ✓ +25 mi more range
The federal $4,000 used-EV credit ended Sept 30, 2025.
But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.
Source & disclaimer
Dealers make ~$12,602 on the average car loan.
After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.
78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB
Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.
Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg
Financing is done. Only the sale price is on the table — and the dealer knows it.
Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy
Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.
"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending
A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.
That's 17 months of your car payment — handed to the dealer's finance department for nothing.
Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.
Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.
NHTSA Recalls (0)
NHTSA Complaints (119 total · 47.6 per 10K US vehicles · high — material safety/build concern)
While driving with cruise control engaged, the car had a false positive for forward collision detection and slammed on the brakes at full Highway speed. After about one of second of emergency braking the car released the brakes and resumed cruise control as normal. There were NO other vehicles on the road in front or to the side of us at the time. Due to the unexpected braking, the vehicle following us almost collided into us. The event triggered just before the shadow of the bridge was on road of the underpass. I suspect it was the shadow that might have contributed to this event. However, this is not the first time the vehicle has had false positives in the forward collision detection system. We have experienced many of these, but typically at lower speeds. Generally speaking the “triple beep” and associated Heads Us Display red “brake” symbols briefly flash, then goes away without engaging the brakes automatically, again with these there are no other vehicles present. We have called two different dealers to report this and they tell us there is no associated TSB/service bulletin or recall for our vehicle and no software update for this. We tell them that GM has had several software updates for their Ultium platform with their other vehicles to fix this, but there is still nothing from Honda. There is a SB 25-051 for the 2024 prologues that would seem to address this but it’s not applicable to the 2025 according to them even though the symptoms are the same. This needs to be looked into as BOTH dealers told us that they had several other customers complaining about the same thing.
While driving with cruise control engaged, the car had a false positive for forward collision detection and slammed on the brakes at full Highway speed. After about one of second of emergency braking the car released the brakes and resumed cruise control as normal. There were NO other vehicles on the road in front or to the side of us at the time. Due to the unexpected braking, the vehicle following us almost collided into us. The event triggered just before the shadow of the bridge was on road of the underpass. I suspect it was the shadow that might have contributed to this event. However, this is not the first time the vehicle has had false positives in the forward collision detection system. We have experienced many of these, but typically at lower speeds. Generally speaking the “triple beep” and associated Heads Us Display red “brake” symbols briefly flash, then goes away without engaging the brakes automatically, again with these there are no other vehicles present. We have called two different dealers to report this and they tell us there is no associated TSB/service bulletin or recall for our vehicle and no software update for this. We tell them that GM has had several software updates for their Ultium platform with their other vehicles to fix this, but there is still nothing from Honda. There is a SB 25-051 for the 2024 prologues that would seem to address this but it’s not applicable to the 2025 according to them even though the symptoms are the same. This needs to be looked into as BOTH dealers told us that they had several other customers complaining about the same thing.
The camera visibility systems on this vehicle become extremely dark and largely unusable at night. This affects multiple cameras, including the rear backup camera, which is the most problematic. In low-light conditions, the display does not provide a usable image of the area around or behind the vehicle. When reversing at night, the rear camera image becomes so dark that pedestrians, obstacles, or other vehicles behind the car cannot be seen. This creates a significant safety hazard because the driver cannot rely on the camera system to safely maneuver or reverse the vehicle. All rear lights and exterior lighting on the vehicle are functioning properly, which suggests the issue is related to the camera system itself, image processing, or the vehicle’s configuration for low-light conditions rather than a lighting failure. Because the rearview camera system is intended to provide rear visibility and prevent back-over incidents, the system failing to provide a usable image at night defeats its intended safety purpose and creates a risk of a back-over crash or collision. The issue has been persistent since the vehicle was delivered and occurs consistently during nighttime operation and other low-light conditions. The rear visibility system appears unable to perform its intended safety function under normal nighttime driving conditions, raising concerns about whether the system is functioning as required under Federal Motor Vehicle Safety Standard No. 111 (Rear Visibility).
The camera visibility systems on this vehicle become extremely dark and largely unusable at night. This affects multiple cameras, including the rear backup camera, which is the most problematic. In low-light conditions, the display does not provide a usable image of the area around or behind the vehicle. When reversing at night, the rear camera image becomes so dark that pedestrians, obstacles, or other vehicles behind the car cannot be seen. This creates a significant safety hazard because the driver cannot rely on the camera system to safely maneuver or reverse the vehicle. All rear lights and exterior lighting on the vehicle are functioning properly, which suggests the issue is related to the camera system itself, image processing, or the vehicle’s configuration for low-light conditions rather than a lighting failure. Because the rearview camera system is intended to provide rear visibility and prevent back-over incidents, the system failing to provide a usable image at night defeats its intended safety purpose and creates a risk of a back-over crash or collision. The issue has been persistent since the vehicle was delivered and occurs consistently during nighttime operation and other low-light conditions. The rear visibility system appears unable to perform its intended safety function under normal nighttime driving conditions, raising concerns about whether the system is functioning as required under Federal Motor Vehicle Safety Standard No. 111 (Rear Visibility).
Vehicle was taken to dealer for click noise Hurd while turning right around only 4k miles. The dealer confirmed the noise using a mechanics ear they said as of right now no replacement has been authorized. Honda is investigating. January 2026 car started clicking while in curves and any movement in steering. Still no fix. March 2026 still not fix because Honda hasn’t investigated yet and now my system has horrible issues with the auto break and rear collision avoidance system. Hondas “fix” turn it off. Why wouldn’t get a touring model with all those features just to have them tuned off.
Vehicle was taken to dealer for click noise Hurd while turning right around only 4k miles. The dealer confirmed the noise using a mechanics ear they said as of right now no replacement has been authorized. Honda is investigating. January 2026 car started clicking while in curves and any movement in steering. Still no fix. March 2026 still not fix because Honda hasn’t investigated yet and now my system has horrible issues with the auto break and rear collision avoidance system. Hondas “fix” turn it off. Why wouldn’t get a touring model with all those features just to have them tuned off.
Vehicle: 2025 Honda Prologue Location: Sacramento, California Date of Incident: [XXX] What failed or malfunctioned The vehicle experienced a sudden loss of directional stability involving the steering system, brake-by-wire system, and electronic stability control (ESC). Steering and braking inputs did not produce proportional vehicle response. What happened While driving under normal conditions, the vehicle began drifting to the left. I attempted to steer back to the right and applied braking; however, the vehicle did not respond as expected. Electronic stability control did not appear to engage or correct the loss of control. The vehicle then deviated from its intended path, overturned, and struck a fence. The vehicle was declared a total loss. No other vehicles were involved, and no injuries occurred. Safety risk This failure created an immediate and serious safety risk. The loss of steering and braking effectiveness could have resulted in severe injury or fatality. The rollover demonstrates a critical safety concern. Warning signs No warning lights, messages, or symptoms were present prior to the failure. The event occurred suddenly without notice. Inspections The vehicle was inspected by police and insurance representatives. The manufacturer has not yet inspected the vehicle. The vehicle remains available for inspection through the insurance provider. Dealer confirmation The issue has not yet been reproduced due to the vehicle being totaled. Additional concerns The vehicle’s behavior was inconsistent with normal operation of safety-critical systems designed to maintain vehicle control. I am concerned about system performance, calibration, or possible electronic control failure. Manufacturer contact I reported this issue to Honda Customer Care by phone and requested escalation to engineering review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle: 2025 Honda Prologue Location: Sacramento, California Date of Incident: [XXX] What failed or malfunctioned The vehicle experienced a sudden loss of directional stability involving the steering system, brake-by-wire system, and electronic stability control (ESC). Steering and braking inputs did not produce proportional vehicle response. What happened While driving under normal conditions, the vehicle began drifting to the left. I attempted to steer back to the right and applied braking; however, the vehicle did not respond as expected. Electronic stability control did not appear to engage or correct the loss of control. The vehicle then deviated from its intended path, overturned, and struck a fence. The vehicle was declared a total loss. No other vehicles were involved, and no injuries occurred. Safety risk This failure created an immediate and serious safety risk. The loss of steering and braking effectiveness could have resulted in severe injury or fatality. The rollover demonstrates a critical safety concern. Warning signs No warning lights, messages, or symptoms were present prior to the failure. The event occurred suddenly without notice. Inspections The vehicle was inspected by police and insurance representatives. The manufacturer has not yet inspected the vehicle. The vehicle remains available for inspection through the insurance provider. Dealer confirmation The issue has not yet been reproduced due to the vehicle being totaled. Additional concerns The vehicle’s behavior was inconsistent with normal operation of safety-critical systems designed to maintain vehicle control. I am concerned about system performance, calibration, or possible electronic control failure. Manufacturer contact I reported this issue to Honda Customer Care by phone and requested escalation to engineering review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The infotainment system screens go black sometimes for no reason. Been to the dealer to fix and they said they can’t duplicate the issue. Yet I have pictures and videos to prove it. The drivers assist systems turn themselves off when there is nothing blocking the cameras. Causing the one pedal driving to start applying the brakes and almost causing me to be rear ended multiple times. The AWD system is horrible. The traction control will turn on with cruise set and completely dry roads. But when it’s actively raining it slips and slides and hydroplanes do without activating any system to counteract it. The charger door was broken when I bought the vehicle and had to have it replaced. The charger itself sometimes says it can’t charge for some reason and I have to unplug it and plug it back in. The heater doesn’t get warm unless cranked to the highest setting otherwise it blows colder air. The dealership I took it to literally said they don’t want me to bring it in there anymore and to go to another dealership because and I quote “those guys know nothing about EVs so fuck them go to another dealership” the next closest dealership is 2 hours away and I work full time including weekends. So tell me how I’m supposed to make that work? The charger is now having an issue where it doesn’t charge and I have to remove the charger and plug it back in.
The infotainment system screens go black sometimes for no reason. Been to the dealer to fix and they said they can’t duplicate the issue. Yet I have pictures and videos to prove it. The drivers assist systems turn themselves off when there is nothing blocking the cameras. Causing the one pedal driving to start applying the brakes and almost causing me to be rear ended multiple times. The AWD system is horrible. The traction control will turn on with cruise set and completely dry roads. But when it’s actively raining it slips and slides and hydroplanes do without activating any system to counteract it. The charger door was broken when I bought the vehicle and had to have it replaced. The charger itself sometimes says it can’t charge for some reason and I have to unplug it and plug it back in. The heater doesn’t get warm unless cranked to the highest setting otherwise it blows colder air. The dealership I took it to literally said they don’t want me to bring it in there anymore and to go to another dealership because and I quote “those guys know nothing about EVs so fuck them go to another dealership” the next closest dealership is 2 hours away and I work full time including weekends. So tell me how I’m supposed to make that work? The charger is now having an issue where it doesn’t charge and I have to remove the charger and plug it back in.
On December 1, 2025, the 2025 Honda Prologue was pulling into a parking spot between two parked vehicles at low speed. While in forward gear, the Prologue experienced an unexpected acceleration event and collided with three parked vehicles, two of whom were hit with sufficient force to impact adjacent parked vehicles. The driver is unaware of having pressed down on the accelerator and is additionally concerned about why none of the vehicle safety features such as the equipped Collision Mitigation Braking System (CMBS) activated to prevent these collisions. The vehicle was brought to a local Honda dealership, yet they were unable to draw any conclusions regarding why the unexpected acceleration event occurred. The vehicle owner requested a DTC scan report and EDR (event data recording) data from the vehicle, and received the DTC report but not EDR data. The Honda dealership advised calling the American Honda customer service line with the case number to obtain EDR data. The customer service line was not able to assist because they were not able to identify the case manager, which points to a documentation error within Honda servicing processes.
On December 1, 2025, the 2025 Honda Prologue was pulling into a parking spot between two parked vehicles at low speed. While in forward gear, the Prologue experienced an unexpected acceleration event and collided with three parked vehicles, two of whom were hit with sufficient force to impact adjacent parked vehicles. The driver is unaware of having pressed down on the accelerator and is additionally concerned about why none of the vehicle safety features such as the equipped Collision Mitigation Braking System (CMBS) activated to prevent these collisions. The vehicle was brought to a local Honda dealership, yet they were unable to draw any conclusions regarding why the unexpected acceleration event occurred. The vehicle owner requested a DTC scan report and EDR (event data recording) data from the vehicle, and received the DTC report but not EDR data. The Honda dealership advised calling the American Honda customer service line with the case number to obtain EDR data. The customer service line was not able to assist because they were not able to identify the case manager, which points to a documentation error within Honda servicing processes.
Multiple times, my REAR collision automatic braking has activated when in reverse while barely moving and the vehicle was not at risk of collision. After 2 incidents, I turned the system off. Incident 1) I was reversing into a parking spot with plenty of space and the vehicle automatically applied the brakes, aggressively. It made me think I hit something but there was nothing around the vehicle. Incident 2) I was on the street at a 4 way stop. Car turning in towards me was going to need more space, so I reversed and while inching backwards with a pedestrian on the SIDE of the vehicle walking forwards from my rear, the vehicle aggressively applied the brakes, causing my passengers to think I hit something- but again nothing around the vehicle that was at risk of being hit. It was after this second incident that I turned the system off.
Multiple times, my REAR collision automatic braking has activated when in reverse while barely moving and the vehicle was not at risk of collision. After 2 incidents, I turned the system off. Incident 1) I was reversing into a parking spot with plenty of space and the vehicle automatically applied the brakes, aggressively. It made me think I hit something but there was nothing around the vehicle. Incident 2) I was on the street at a 4 way stop. Car turning in towards me was going to need more space, so I reversed and while inching backwards with a pedestrian on the SIDE of the vehicle walking forwards from my rear, the vehicle aggressively applied the brakes, causing my passengers to think I hit something- but again nothing around the vehicle that was at risk of being hit. It was after this second incident that I turned the system off.
My 2025 Honda Prologue Touring, purchased in August and currently with only 7,000 miles, is experiencing multiple serious safety issues. The vehicle has already had both the left and right axles replaced. by warranty Now, the left axle is failing again. A defective axle can break at high speeds, which puts my entire family at risk, including my baby. This issue compromises vehicle stability and could easily lead to a serious accident. Additionally, the vehicle’s collision mitigation system activates unexpectedly, causing the car to brake on its own without any obstacle present. This sudden braking is extremely dangerous, especially on the highway, as it could result in a rear-end collision. The blind-spot indicators also activate at random. When I attempt to turn right or left, the blind-spot warning turns on even when I double-check and confirm that there are no vehicles anywhere near me. This creates confusion and hesitation while driving, increasing the risk of a crash. Given the repeated axle failures, unintended braking, and malfunctioning blind-spot monitoring system, I believe the vehicle presents significant safety defects that require investigation.
My 2025 Honda Prologue Touring, purchased in August and currently with only 7,000 miles, is experiencing multiple serious safety issues. The vehicle has already had both the left and right axles replaced. by warranty Now, the left axle is failing again. A defective axle can break at high speeds, which puts my entire family at risk, including my baby. This issue compromises vehicle stability and could easily lead to a serious accident. Additionally, the vehicle’s collision mitigation system activates unexpectedly, causing the car to brake on its own without any obstacle present. This sudden braking is extremely dangerous, especially on the highway, as it could result in a rear-end collision. The blind-spot indicators also activate at random. When I attempt to turn right or left, the blind-spot warning turns on even when I double-check and confirm that there are no vehicles anywhere near me. This creates confusion and hesitation while driving, increasing the risk of a crash. Given the repeated axle failures, unintended braking, and malfunctioning blind-spot monitoring system, I believe the vehicle presents significant safety defects that require investigation.
The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Almost all turns feel as though they are pushing the vehicle to the limit and I fear the parts/joints will fail while the vehicle is in operation. U-Turns are nearly out of the question. If a vehicle cannot safely and effectively make a greater degree of turn, then the turning radius should not allow a driver to put the vehicle into that position. However, for this vehicle, it seems almost any turning at all would then be completely impossible. As the car is still new and well within warranty, I will be taking it to my dealership for inspection and repair. The vehicle has never been in any type of collision or accident of any kind.
The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Almost all turns feel as though they are pushing the vehicle to the limit and I fear the parts/joints will fail while the vehicle is in operation. U-Turns are nearly out of the question. If a vehicle cannot safely and effectively make a greater degree of turn, then the turning radius should not allow a driver to put the vehicle into that position. However, for this vehicle, it seems almost any turning at all would then be completely impossible. As the car is still new and well within warranty, I will be taking it to my dealership for inspection and repair. The vehicle has never been in any type of collision or accident of any kind.
The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, there was a clicking sound coming from the front wheels while turning in either direction. The vehicle was taken to the local dealer, who diagnosed that the CV axle was faulty and needed to be replaced. The CV axle was replaced, and the vehicle was repaired; however, approximately 2,500 miles later, the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed that the replacement CV axle had also failed. The manufacturer was notified of the failure. The contact stated that the Forward Collision Avoidance system had malfunctioned and erroneously indicated to stop the vehicle, although no other vehicles or objects were nearby. The vehicle also abruptly stopped in the middle of the road on several occasions with no other vehicles or objects nearby. The cause of the failure was not yet determined. The local dealer was notified, but no assistance was offered. The manufacturer was not informed of the failure. The failure mileage was 2,000.
The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, there was a clicking sound coming from the front wheels while turning in either direction. The vehicle was taken to the local dealer, who diagnosed that the CV axle was faulty and needed to be replaced. The CV axle was replaced, and the vehicle was repaired; however, approximately 2,500 miles later, the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed that the replacement CV axle had also failed. The manufacturer was notified of the failure. The contact stated that the Forward Collision Avoidance system had malfunctioned and erroneously indicated to stop the vehicle, although no other vehicles or objects were nearby. The vehicle also abruptly stopped in the middle of the road on several occasions with no other vehicles or objects nearby. The cause of the failure was not yet determined. The local dealer was notified, but no assistance was offered. The manufacturer was not informed of the failure. The failure mileage was 2,000.
There's a knocking or clicking sound when I turn, and sometimes when I'm not turning. It seems to be coming from the front left wheel area.
There's a knocking or clicking sound when I turn, and sometimes when I'm not turning. It seems to be coming from the front left wheel area.
When turning at low speeds and sometimes on the highway the car will mta clicking noise and even drift to the right. I’ve had a wheel alignment done and the problem still continues
When turning at low speeds and sometimes on the highway the car will mta clicking noise and even drift to the right. I’ve had a wheel alignment done and the problem still continues
Axle clicking when turning. Car visited dealer on Jan2026 and they requested replacement parts. Last update from dealer stats Honda stopped replacing them due to defective parts. Replacement part is under design.
Axle clicking when turning. Car visited dealer on Jan2026 and they requested replacement parts. Last update from dealer stats Honda stopped replacing them due to defective parts. Replacement part is under design.
The issue involves a failure of the braking system and related electronic control systems in a 2025 Honda Prologue. Prior to the failure, the vehicle displayed repeated warning messages including “Single Pedal Unavailable” and “Auto Hold Unavailable.” These warnings began appearing within approximately three weeks of taking delivery and became more frequent over time. The primary safety incident occurred while driving on a highway. Multiple warning indicators appeared simultaneously, including battery and maintenance alerts, and the vehicle began to decelerate automatically. When the brake pedal was applied, the brakes were completely unresponsive, creating a life-threatening situation. I was forced to continue driving for approximately one mile before bringing the vehicle to a stop using the parking brake. This incident placed both myself and other road users at significant risk due to the inability to slow or stop the vehicle under normal braking conditions at highway speed. The vehicle was towed to a Honda dealership (Folsom Lake Honda) for inspection and repair. The dealer returned the vehicle stating that the issue had been addressed. However, the same warning messages reappeared, and a second incident involving brake malfunction occurred, confirming that the problem was not resolved. The issue has been inspected by an authorized Honda service center, and the vehicle was diagnosed and repaired once, but the defect recurred after the repair. The vehicle has also been reported to the manufacturer (American Honda Motor Co.) for further action. This is a serious safety concern involving loss of braking capability at highway speeds, and the problem has occurred more than once despite attempted repairs.
The issue involves a failure of the braking system and related electronic control systems in a 2025 Honda Prologue. Prior to the failure, the vehicle displayed repeated warning messages including “Single Pedal Unavailable” and “Auto Hold Unavailable.” These warnings began appearing within approximately three weeks of taking delivery and became more frequent over time. The primary safety incident occurred while driving on a highway. Multiple warning indicators appeared simultaneously, including battery and maintenance alerts, and the vehicle began to decelerate automatically. When the brake pedal was applied, the brakes were completely unresponsive, creating a life-threatening situation. I was forced to continue driving for approximately one mile before bringing the vehicle to a stop using the parking brake. This incident placed both myself and other road users at significant risk due to the inability to slow or stop the vehicle under normal braking conditions at highway speed. The vehicle was towed to a Honda dealership (Folsom Lake Honda) for inspection and repair. The dealer returned the vehicle stating that the issue had been addressed. However, the same warning messages reappeared, and a second incident involving brake malfunction occurred, confirming that the problem was not resolved. The issue has been inspected by an authorized Honda service center, and the vehicle was diagnosed and repaired once, but the defect recurred after the repair. The vehicle has also been reported to the manufacturer (American Honda Motor Co.) for further action. This is a serious safety concern involving loss of braking capability at highway speeds, and the problem has occurred more than once despite attempted repairs.
On March 18, 2026, while driving a leased Honda Prologue in rush-hour traffic on a major highway in [XXX], the vehicle suddenly shut down and would not restart for approximately two minutes. The incident occurred without any warning messages, alerts, or notifications and created an extremely dangerous situation. At the time of the incident, traffic had been stop-and-go for approximately three miles. Without warning, the radio turned off, all dashboard lights went dark, and the vehicle lost power and stopped moving. I attempted to restart the car multiple times, but it would not turn on. On approximately the seventh or eighth attempt, the vehicle finally restarted, allowing me to safely pull off the highway. Fortunately, the slow-moving traffic prevented a rear-end collision with vehicles behind me. I began leasing the vehicle this past summer, and at the time of the incident it had fewer than 2,600 miles on the odometer. I took the vehicle to the dealership that same evening. During their inspection, the dealership identified several “Lost Communication” diagnostic trouble codes in the vehicle logs. The most significant code identified was B1B42 – Start/Stop Switch Not Plausible. The service team also noted that the manufacturer’s troubleshooting checklist references codes B1B15 or B1B15 2A; however, those codes were not present. Based on the findings, the dealership replaced the S38 Start/Stop Switch. I resumed driving the vehicle two days ago and have not yet experienced any further issues. However, I remain extremely concerned about the seriousness of this failure. If this same issue were to occur again at higher speeds or in faster-moving traffic, it could result in a severe accident. The complete loss of power without warning represents a significant safety risk and warrants further review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On March 18, 2026, while driving a leased Honda Prologue in rush-hour traffic on a major highway in [XXX], the vehicle suddenly shut down and would not restart for approximately two minutes. The incident occurred without any warning messages, alerts, or notifications and created an extremely dangerous situation. At the time of the incident, traffic had been stop-and-go for approximately three miles. Without warning, the radio turned off, all dashboard lights went dark, and the vehicle lost power and stopped moving. I attempted to restart the car multiple times, but it would not turn on. On approximately the seventh or eighth attempt, the vehicle finally restarted, allowing me to safely pull off the highway. Fortunately, the slow-moving traffic prevented a rear-end collision with vehicles behind me. I began leasing the vehicle this past summer, and at the time of the incident it had fewer than 2,600 miles on the odometer. I took the vehicle to the dealership that same evening. During their inspection, the dealership identified several “Lost Communication” diagnostic trouble codes in the vehicle logs. The most significant code identified was B1B42 – Start/Stop Switch Not Plausible. The service team also noted that the manufacturer’s troubleshooting checklist references codes B1B15 or B1B15 2A; however, those codes were not present. Based on the findings, the dealership replaced the S38 Start/Stop Switch. I resumed driving the vehicle two days ago and have not yet experienced any further issues. However, I remain extremely concerned about the seriousness of this failure. If this same issue were to occur again at higher speeds or in faster-moving traffic, it could result in a severe accident. The complete loss of power without warning represents a significant safety risk and warrants further review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car makes a knocking noise when turning. It was determined this is a bad CV axel which now needs to be replaced.
Car makes a knocking noise when turning. It was determined this is a bad CV axel which now needs to be replaced.
Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.
Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.
When I make a u turn the wheel makes a loud clicking noise.
When I make a u turn the wheel makes a loud clicking noise.
I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.
I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.
It makes a clicking sound when the steering is near the end of travel in either direction. I believe this is a problem becoming more and more common with the CV joint or axle. But this vehicle used on 2/24/26 with 17,000 miles on it.
It makes a clicking sound when the steering is near the end of travel in either direction. I believe this is a problem becoming more and more common with the CV joint or axle. But this vehicle used on 2/24/26 with 17,000 miles on it.
The 2025 Honda Prologue is 7 months old with 5424 miles has a clicking sound when you turn all the way left or all the way right. It is a defective design part that will continue to get worse until the vehicle will become undrivable. Honda Corporation is aware of the problem as the 2024 Prologue has the same issue.
The 2025 Honda Prologue is 7 months old with 5424 miles has a clicking sound when you turn all the way left or all the way right. It is a defective design part that will continue to get worse until the vehicle will become undrivable. Honda Corporation is aware of the problem as the 2024 Prologue has the same issue.
After a 2K miles, clicking sounds began with CV joints. Clicking progressively getting louder and can be felt. This is a safety issue because these joints will ultimately fail. Honda states there is NO FIX to the issue. There are many many many owners who are experiencing this same issue.
After a 2K miles, clicking sounds began with CV joints. Clicking progressively getting louder and can be felt. This is a safety issue because these joints will ultimately fail. Honda states there is NO FIX to the issue. There are many many many owners who are experiencing this same issue.
Driver Side and Passenger side CV Joints are failing. Severe grinding clicking sound when turning and accelerating. Honda told me this was normal when it was brought in for service
Driver Side and Passenger side CV Joints are failing. Severe grinding clicking sound when turning and accelerating. Honda told me this was normal when it was brought in for service
Aggressive clicking if wheel is turned greater than 15° off center
Aggressive clicking if wheel is turned greater than 15° off center
The steering started clicking or clunking noise when hard turning left and right at about 9,000 miles. Took to the dealership and they acknowledged being able to easily replicate the problem, inspected for damage, did not see any. They returned the vehicle with no fix as advised by Honda at this moment for this problem. It appears to be a larger problem under investigation and I was told that it has been noted and we will need to wait for a resolution to the issue.
The steering started clicking or clunking noise when hard turning left and right at about 9,000 miles. Took to the dealership and they acknowledged being able to easily replicate the problem, inspected for damage, did not see any. They returned the vehicle with no fix as advised by Honda at this moment for this problem. It appears to be a larger problem under investigation and I was told that it has been noted and we will need to wait for a resolution to the issue.
During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eventually, the engine started and the vehicle was able to make it back to our residence. The battery was near 55% at the time of the incident (out of a maximum of 80% recommended charge) In terms of safety, this was a near fatal incident, as suddenly losing power and stalling in the middle of the highway during high speed traffic and snowy conditions could have been devastating.
During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eventually, the engine started and the vehicle was able to make it back to our residence. The battery was near 55% at the time of the incident (out of a maximum of 80% recommended charge) In terms of safety, this was a near fatal incident, as suddenly losing power and stalling in the middle of the highway during high speed traffic and snowy conditions could have been devastating.
There is a clunking, clicking or ratcheting noise when turning left or right. Reported issue to dealer multiple times. They replaced a CV axle on one side, but shortly after the other the noise came back. Dealer mechanic stated that Honda acknowledges the issue but there is not a fix at this time because spare parts have the same defect.
There is a clunking, clicking or ratcheting noise when turning left or right. Reported issue to dealer multiple times. They replaced a CV axle on one side, but shortly after the other the noise came back. Dealer mechanic stated that Honda acknowledges the issue but there is not a fix at this time because spare parts have the same defect.
Clicking coming from Axle when making sharp turns left or right, Took to Honda dealership and was told there is no fix for this issue currently and it would be something i have to live with.
Clicking coming from Axle when making sharp turns left or right, Took to Honda dealership and was told there is no fix for this issue currently and it would be something i have to live with.
First of all, my Honda app took me a month to get into and sign in due to app issues which are very annoying and when I drive my car and turn the wheel, it makes axel sounds my screen shut off on me. One time I got a high voltage system warning the battery drains out quick. The door hits the other door every time you open driver side
First of all, my Honda app took me a month to get into and sign in due to app issues which are very annoying and when I drive my car and turn the wheel, it makes axel sounds my screen shut off on me. One time I got a high voltage system warning the battery drains out quick. The door hits the other door every time you open driver side
Unknown electrical issue in the cold. Saw posts online about people getting "High voltage system" errors and after a few days in the cold it happened to me. Dealership couldn't find the issue and simply cleared the error codes telling me to come back in if it happens again. Huge issue, as it limits the range to protect the system from further issues but doesn't give me enough range to even drive home from work if the errors appears during my commute. Occasionally my front sensors don't work but give no indication of any issues, other times it notifies me that they need cleaned, but not always. Not reliable enough to trust in anything but perfect circumstances. I am also getting the CV joint clicking issue occasionally when turning, unsure if related to cold weather or not but it has only happened in 10-20 degree weather. Sounds very bad when it occurs, not very reassuring when driving a car with less than 6000 miles on it.
Unknown electrical issue in the cold. Saw posts online about people getting "High voltage system" errors and after a few days in the cold it happened to me. Dealership couldn't find the issue and simply cleared the error codes telling me to come back in if it happens again. Huge issue, as it limits the range to protect the system from further issues but doesn't give me enough range to even drive home from work if the errors appears during my commute. Occasionally my front sensors don't work but give no indication of any issues, other times it notifies me that they need cleaned, but not always. Not reliable enough to trust in anything but perfect circumstances. I am also getting the CV joint clicking issue occasionally when turning, unsure if related to cold weather or not but it has only happened in 10-20 degree weather. Sounds very bad when it occurs, not very reassuring when driving a car with less than 6000 miles on it.
Around 3000 miles both front axles developed a clicking sound when turning. The sounds has gotten progressively worse over the next 2000 miles. Honda dealer service center confirmed bad axles but states Honda America no longer allows them to replace the axles since the replacements are failing quickly. Second dealer also declined to fix defective axles stating Honda America is "working on a new part". No one knows what the part is or when it will potentially be available. Honda dealer now appraises the Prologue at *less than half* of the MSRP. (Vehicle has 5000 miles.)
Around 3000 miles both front axles developed a clicking sound when turning. The sounds has gotten progressively worse over the next 2000 miles. Honda dealer service center confirmed bad axles but states Honda America no longer allows them to replace the axles since the replacements are failing quickly. Second dealer also declined to fix defective axles stating Honda America is "working on a new part". No one knows what the part is or when it will potentially be available. Honda dealer now appraises the Prologue at *less than half* of the MSRP. (Vehicle has 5000 miles.)
When accelerating and turning left or right at the same time there is a severe clicking sound coming from the CV Joints sounds like they are cracked. This started to happen at 3500 miles. Brought it into the Honda dealership Service Department and they said it was a known issue and there was not a fix. Contrary to the research that I have done about this issue and Honda has been replacing these with a so-called new part number that fixes the issue. I am concerned because when turning and accelerating the stability of the vehicle does not feel safe.
When accelerating and turning left or right at the same time there is a severe clicking sound coming from the CV Joints sounds like they are cracked. This started to happen at 3500 miles. Brought it into the Honda dealership Service Department and they said it was a known issue and there was not a fix. Contrary to the research that I have done about this issue and Honda has been replacing these with a so-called new part number that fixes the issue. I am concerned because when turning and accelerating the stability of the vehicle does not feel safe.
Every time I have to turn the car on a 90 degree angle from a full stop at an intersection, the car makes a loud clicking sound as the car comes in and out of making the turn. A quick internet search about this shows it’s a widespread issue, and Honda is replacing axles to fix the issue. This should be a recall.
Every time I have to turn the car on a 90 degree angle from a full stop at an intersection, the car makes a loud clicking sound as the car comes in and out of making the turn. A quick internet search about this shows it’s a widespread issue, and Honda is replacing axles to fix the issue. This should be a recall.
I have noticed a loud knocking sound coming from both the front right and left areas of the car when turning. I have read it may be a faulty CV joint but I am not sure. This issue arose before the car reached 6k miles. I believe these joints play a significant role in vehicle stability and safety. I have not been able to take it to the dealer yet but I will as soon as I can get a day off of work. There were no warnings on the dash, just a loud knocking when turning which appears to be a common defect that users are experiencing.
I have noticed a loud knocking sound coming from both the front right and left areas of the car when turning. I have read it may be a faulty CV joint but I am not sure. This issue arose before the car reached 6k miles. I believe these joints play a significant role in vehicle stability and safety. I have not been able to take it to the dealer yet but I will as soon as I can get a day off of work. There were no warnings on the dash, just a loud knocking when turning which appears to be a common defect that users are experiencing.
Floorboard carpet on driver side is defective and not properly secured. Carpet is cut too short. Carpet has no securement mechanism across width of carpet. Carpet has loosened and began sagging directly behind gas and brake pedals. Insulation is clearly visible where carpet is defective. Issue was reported to dealership of purchase and Honda Motor Company (HMC) representative inspected carpet fabrication and installation. HMC representative indicated "vehicle should have never left assembly plant". HMC representative ordered replacement carpet for driver's side. Carpet was replaced by dealership of purchase. Replacement carpet has identical issue and is currently sagging behind gas/brake pedals. This is a CRITICAL safety issue and MUST be addressed. Issue has been reported to Honda Motor Company.
Floorboard carpet on driver side is defective and not properly secured. Carpet is cut too short. Carpet has no securement mechanism across width of carpet. Carpet has loosened and began sagging directly behind gas and brake pedals. Insulation is clearly visible where carpet is defective. Issue was reported to dealership of purchase and Honda Motor Company (HMC) representative inspected carpet fabrication and installation. HMC representative indicated "vehicle should have never left assembly plant". HMC representative ordered replacement carpet for driver's side. Carpet was replaced by dealership of purchase. Replacement carpet has identical issue and is currently sagging behind gas/brake pedals. This is a CRITICAL safety issue and MUST be addressed. Issue has been reported to Honda Motor Company.
Bad front driver's side axle. Loud clicking noise heard when turning left, on every turn
Bad front driver's side axle. Loud clicking noise heard when turning left, on every turn
When turning right or left the vehicle is making a clicking sound. When I first got the vehicle within a month of ownership it made this sound prior to me making my first payment. I took it to the dealership for assessment and they said that there was an issue with the axle. They replaced both front axles but less than 3 months later the sound is back and I have taken my vehicle back to Honda. They told me that they have to contact corporate to see how Honda will want to handle the issue. I have literally only made 4 payments since having the vehicle. There seems to be a major issue that has been called out on Reddit forums however no one seems to be reporting the issue properly.
When turning right or left the vehicle is making a clicking sound. When I first got the vehicle within a month of ownership it made this sound prior to me making my first payment. I took it to the dealership for assessment and they said that there was an issue with the axle. They replaced both front axles but less than 3 months later the sound is back and I have taken my vehicle back to Honda. They told me that they have to contact corporate to see how Honda will want to handle the issue. I have literally only made 4 payments since having the vehicle. There seems to be a major issue that has been called out on Reddit forums however no one seems to be reporting the issue properly.
The contact owns a 2025 Honda Prologue. The contact stated that upon entering a parking lot at 5 MPH, the contact was attempting to park into a charging station. As the contact depressed the brake pedal, the vehicle failed to stop without warning. The contact repeatedly depressed the brake pedal as the vehicle accelerated and hit a tree. The air bags did not deploy upon impact as the contact's glasses flew off upon impact with the tree. The contact called the authorities, who informed her that they would not come to the scene if there were no injuries or damage to the tree. A police report was not filed. The contact sustained mental anguish and soreness in her collarbone, neck, and back. The contact later sought medical attention at an urgent care facility for her injuries. The vehicle was towed to the dealer, where the contact was informed that the vehicle's computer was offline due to the accident, and the only codes that could be retrieved were codes related to the accident. The contact was informed that until the vehicle has been repaired for the front end damage, they would not be diagnose the cause of the brake failure. The manufacturer was notified of the accident and a case was filed. The vehicle was not repaired. The failure mileage was 2,035
The contact owns a 2025 Honda Prologue. The contact stated that upon entering a parking lot at 5 MPH, the contact was attempting to park into a charging station. As the contact depressed the brake pedal, the vehicle failed to stop without warning. The contact repeatedly depressed the brake pedal as the vehicle accelerated and hit a tree. The air bags did not deploy upon impact as the contact's glasses flew off upon impact with the tree. The contact called the authorities, who informed her that they would not come to the scene if there were no injuries or damage to the tree. A police report was not filed. The contact sustained mental anguish and soreness in her collarbone, neck, and back. The contact later sought medical attention at an urgent care facility for her injuries. The vehicle was towed to the dealer, where the contact was informed that the vehicle's computer was offline due to the accident, and the only codes that could be retrieved were codes related to the accident. The contact was informed that until the vehicle has been repaired for the front end damage, they would not be diagnose the cause of the brake failure. The manufacturer was notified of the accident and a case was filed. The vehicle was not repaired. The failure mileage was 2,035
The contact owns a 2025 Honda Prologue. The contact stated that while driving at undisclosed speeds and making a left or right turn, there was a cracking sound coming from the front of the vehicle. There were no warning lights illuminated. The vehicle was taken to a dealer; however, a diagnostic test was not performed. However, the dealer where the failure was being investigated. The contact stated that the tires were rotated. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2025 Honda Prologue. The contact stated that while driving at undisclosed speeds and making a left or right turn, there was a cracking sound coming from the front of the vehicle. There were no warning lights illuminated. The vehicle was taken to a dealer; however, a diagnostic test was not performed. However, the dealer where the failure was being investigated. The contact stated that the tires were rotated. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2025 Honda Prologue. The contact stated that while the vehicle was parked and occupied, while depressing the accelerator pedal, the contact stated the steering wheel failed, and the vehicle was difficult to maneuver. Neither an intendent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,842.
The contact owns a 2025 Honda Prologue. The contact stated that while the vehicle was parked and occupied, while depressing the accelerator pedal, the contact stated the steering wheel failed, and the vehicle was difficult to maneuver. Neither an intendent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,842.
The contact owns a 2025 Honda Prologue. The contact stated there was an abnormal clicking sound coming from the vehicle while turning the steering wheel in either direction. There was no warning light illuminated. The dealer was notified of the failure and scheduled an appointment to repair the vehicle. Upon arrival at the dealer, the contact was approached by an employee, and the employee was notified of the failure and acknowledged that the failure was a common issue. The employee then informed the contact that the issue was related to the front axle; however, the part for the repair was on backorder. The contact decided to leave the dealer without a diagnostic test being performed. The manufacturer was notified of the failure, and the contact was provided with a case number. The vehicle was not repaired. The failure mileage was 26.
The contact owns a 2025 Honda Prologue. The contact stated there was an abnormal clicking sound coming from the vehicle while turning the steering wheel in either direction. There was no warning light illuminated. The dealer was notified of the failure and scheduled an appointment to repair the vehicle. Upon arrival at the dealer, the contact was approached by an employee, and the employee was notified of the failure and acknowledged that the failure was a common issue. The employee then informed the contact that the issue was related to the front axle; however, the part for the repair was on backorder. The contact decided to leave the dealer without a diagnostic test being performed. The manufacturer was notified of the failure, and the contact was provided with a case number. The vehicle was not repaired. The failure mileage was 26.
The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
While driving yesterday the service high voltage system light came on again. I have brought my vehicle to Honda 2 other times for the exact same issue. They fix whatever the issue is and the problem happens again. That last time it was about a month after bringing it to them but this time is has been 3 possibly 4 months but I have have the car less than 1 year.
While driving yesterday the service high voltage system light came on again. I have brought my vehicle to Honda 2 other times for the exact same issue. They fix whatever the issue is and the problem happens again. That last time it was about a month after bringing it to them but this time is has been 3 possibly 4 months but I have have the car less than 1 year.
As I was driving the car this error message came on. The battery was depleting faster than usual. Luckily I was able to get to a Honda dealer asap if not the car would go into “turtle mode” could stall in the middle of traffic. Also probably could not charge the car again due to this issue.
As I was driving the car this error message came on. The battery was depleting faster than usual. Luckily I was able to get to a Honda dealer asap if not the car would go into “turtle mode” could stall in the middle of traffic. Also probably could not charge the car again due to this issue.
I own a 2025 Honda Prologue Touring. I have a Clicking and popping noise coming from the CV axel on both sides when turning. It seems to be getting worst as I keep driving. The clicking from the CV joint has become unbearable.
I own a 2025 Honda Prologue Touring. I have a Clicking and popping noise coming from the CV axel on both sides when turning. It seems to be getting worst as I keep driving. The clicking from the CV joint has become unbearable.
This issue has occurred twice. The first time was at approximately 3,000 miles, and the second time at around 7,200 miles. On both occasions, the vehicle lost power and displayed a warning message stating “Service High Voltage System” along with a “Reduced Speed” notification. During these events, the estimated driving range dropped significantly, charging was limited to approximately 25%, and acceleration was severely restricted, indicated by a turtle icon on the dashboard. After the first occurrence, the vehicle remained undrivable for approximately three days over Thanksgiving. By the time I was able to bring it to the dealership on the next available business day, the warning light had turned off. I was advised to bring the vehicle in immediately if the issue happened again. The issue did not reoccur for about three months. When it happened again, I was out of town and the estimated range dropped from over 100 miles to around 60 miles. I was able to make it home without requiring a tow and brought the vehicle to the dealership the following day. At check-in, the service advisor observed that the warning lights were still active. However, later that day I was informed that by the time the vehicle was inspected, the warning lights had turned off, and no action could be taken. Based on information found in online owner forums, this appears to be a known issue potentially related to a defective component. It has also been suggested that the issue is more likely to occur in colder conditions. Due to the unpredictability of this failure and the loss of power and range when it occurs, I do not feel confident in the reliability of the vehicle, particularly for longer trips or travel in remote areas.
This issue has occurred twice. The first time was at approximately 3,000 miles, and the second time at around 7,200 miles. On both occasions, the vehicle lost power and displayed a warning message stating “Service High Voltage System” along with a “Reduced Speed” notification. During these events, the estimated driving range dropped significantly, charging was limited to approximately 25%, and acceleration was severely restricted, indicated by a turtle icon on the dashboard. After the first occurrence, the vehicle remained undrivable for approximately three days over Thanksgiving. By the time I was able to bring it to the dealership on the next available business day, the warning light had turned off. I was advised to bring the vehicle in immediately if the issue happened again. The issue did not reoccur for about three months. When it happened again, I was out of town and the estimated range dropped from over 100 miles to around 60 miles. I was able to make it home without requiring a tow and brought the vehicle to the dealership the following day. At check-in, the service advisor observed that the warning lights were still active. However, later that day I was informed that by the time the vehicle was inspected, the warning lights had turned off, and no action could be taken. Based on information found in online owner forums, this appears to be a known issue potentially related to a defective component. It has also been suggested that the issue is more likely to occur in colder conditions. Due to the unpredictability of this failure and the loss of power and range when it occurs, I do not feel confident in the reliability of the vehicle, particularly for longer trips or travel in remote areas.
Happens frequently. While it has not yet caused the vehicle to fully slam on the brakes, it will occasionally flash the brake warning and apply the brakes even when there are no obstacles present. Additionally, when backing out of the driveway, the vehicle sometimes detects the road surface as an obstruction and abruptly applies the brakes. This occurs consistently in the same location, likely due to the steep angle of the driveway.
Happens frequently. While it has not yet caused the vehicle to fully slam on the brakes, it will occasionally flash the brake warning and apply the brakes even when there are no obstacles present. Additionally, when backing out of the driveway, the vehicle sometimes detects the road surface as an obstruction and abruptly applies the brakes. This occurs consistently in the same location, likely due to the steep angle of the driveway.
CAr did emergency break on Freeway 4/7/2026 no reason, also Axel still making noise when you turn
CAr did emergency break on Freeway 4/7/2026 no reason, also Axel still making noise when you turn
Upon start-up the driver display was off, showing no information. Center infotainment display remained on. Attempted infotainment reset by pressing and holding the hang-up call button on the steering wheel, and after approximately 30 seconds the infotainment display turned off, driver display remained off. Shutdown and started car, both screens remained off.
Upon start-up the driver display was off, showing no information. Center infotainment display remained on. Attempted infotainment reset by pressing and holding the hang-up call button on the steering wheel, and after approximately 30 seconds the infotainment display turned off, driver display remained off. Shutdown and started car, both screens remained off.
Being an AWD. There is a load knocking sound when accelerating from a stop to 30 mph while turning left or right. The frequency happens every time under those conditions. With my experience this knocking sound is indicating a bad CV Joint, axle, or transfer case.
Being an AWD. There is a load knocking sound when accelerating from a stop to 30 mph while turning left or right. The frequency happens every time under those conditions. With my experience this knocking sound is indicating a bad CV Joint, axle, or transfer case.
Showing top 50 of 119 complaints (sorted by severity, most recent first). Full records available via NHTSA ODI search.
What Owners Are Saying
"My 3.1 miles per kWh average is because I only have 700 miles on it and do numerous short trips. Sometimes we sit a lot waiting to pick someone up as well. So, the 1 to 2 miles per kWh at idle with AC and radio, and sometimes headlights running as well brings down the rating. I'm still very happy because my home charging is super-efficient, giving substantial savings vs. gasoline. I'm sure it will eventually go up, when we start using it for longer trips. I never see using the Prologue for a long road trip, as my Expedition Platinum is way more comfortable and much safer. And fuel isn't too bad at close to 28mpg highway."
"Check engine light whats the usual reason for check engine light on honda prologue. Wondering what I need to mentally prepare for. UPDATE : they tell me that all it needs is a software update. And that once it’s done the light should go off. That sounds a little dodgy to me, but let’s see. UPDATE #2: They say the software update fixed the check engine light error? Not complaining, I get my car back today so YAY! Thank you everyone for your input!!"
"New prologue owner. Hello all! I just bought my first Honda Prologue, still at the dealer actually. I bought a 2024 and the factory warranty expires next year. Has anyone gotten the extended warranty and if so, what was your experience with it? They are trying to sell it to me, and I'm on the fence. It covers all non wear and tear issues. TIA for any insight."
"> Fastermac said: > > I charge to 80% and get from 240 to 248 miles. I did charge to 100% twice and got 304 and 308 miles. Temps are mostly in the 50s and 60’s right now and I drive 80% highway. Elite trim, so well above the expected max of 273 miles at 100% SOC. > > > Click to expand... > Blastoid said: > > If you are only getting 3.1 miles/kW on a regular basis you are doing something wrong. About 3.5 kW is 297 miles of range. If you are driving around town on a FWD touring, you should average close to 3.5 or better over time. Now if everything is super short, 3.1 is probably expected. > > Yes the accessories get their power from the 12v but the 12v gets charged from the main battery. There is no alternator. To prove it. Sit at idle with no or moderate air. Your usage will likely show 1kW. Crank up that air to Lo. Your idle usage will pop up to 2kW. The more you use auxiliaries, the more you will drain your HV battery. > > High speeds. Hard braking, uphill grades, high acceleration all affect range just like they affect gas mileage in an ICE. > > On a road trip I expect anywhere between 10-20% range degradation and that is what I have experienced. I keep A/C at 74 and I will probably keep heat when I have to use it somewhere in the 60s. That heated seat is less strain to run than the heater. So at full, I am counting on my FWD Touring to go ab"
"Faulty Screens I’ve owned my Honda Prologue for about a year now, and honestly my experience hasn’t been great. Range has been one of my biggest issues. I live in the Northeast, and the battery performance drops significantly in the winter. I was also under the impression that the advertised 272 miles meant consistent real-world range, which unfortunately hasn’t been the case for me. On top of that, both of my CV axles are clicking and appear to be defective, but the dealership won’t repair them yet because Honda hasn’t provided a fix. There’s also a noticeable humming noise coming from the vehicle. Today, when I got into the car, my infotainment screen was completely black, and my driver display only showed the battery percentage like the screen you see when approaching the vehicle. I couldn’t even see my speed, which makes the car feel unsafe to drive. To make matters worse, my dealership only has one technician who can work on the vehicle, and they’re requiring me to pay out of pocket for a rental while they look into it. At this point, I genuinely regret choosing the Prologue and wish I had gone with the CR-V instead. I’m curious if anyone else has experienced similar issues or has had better luck getting them resolved."
"> Lilly G said: > > I just purchsed a honda Prolouge a few days ago after much research. My experience has been nothing close to what I read and was told in term of miles/charge. First of all you cannot charge the batteries to 100% becasue it decreases the life of the batteries-you can. or should only charge to 80%. The charging station will stop charging when the batteries reach 80%. So you will never get the 281 (Touring) miles from a full 100% charge. Feels like false advertising to me. > > It took 35 minutes to go from 53% to 80%, at a high speed charging station, and not the 20 minutes advertised. > > I started my day at an 80% charge (dashborad showed a 229 mile range at 80%. I drove 32 total miles to and from work-when I pulled into my garage at the end of the day the dashboard mile range was 158-which means I used 71 miles worth of battery to go 32 miles. At this rate, I will need to fully recharge to 80% three times a week as opposed to the once a week I was led to believe. In calculating the miles it is not revealed how much of the battery charge goes towards, headlights, heat, screen display, radio, using your phone. I am so upset at the false advertising that I plan to contact the MA Attorney General's Office to ask them to investigate. This is my forst electirc car and while the car is very comfortable and nice to drive, it will send much more time at charging stations then I expected. Buyer beward! > > > Click to expand..."
"Service High Voltage ⚡ Error: Car not Charging. Update: (1) Recall service fixed the error and battery charging issue. No explanations given on what was done other than software update took care of it. (2) Honda did not upgrade Android 12 to 14. Again no explanation given by the techs. (3) Google maps working on grass unit and clock showing accurate time. (4) Dropped off vehicle 8an Wednesday and got a call around noon Thursday that vehicle was ready. ​ Put the car to charge overnight Friday and woke up Saturday to see high voltage error and charge stopped at about 65 percent. Drove car for another 30 miles yesterday and when I put it to charge this morning with range at 93.miles hoping to drive around till Thursday. Car is scheduled for the recall service this Thursday. Now will have to find an alternative mean to commute for three days or maybe take the car in on Monday itself and hope they take it in and provide a loaner. Instrument panel shows that it's connected to charger but it's not drawing any power. How cooked am I. ETA: Tried both my Tesla Universal Wall Unit and also the portable level 2 charger that the car came with. ETA2: Tried the instructions from here and it cleared out all settings and now when I hit Google Maps, get this message That it requires a subscription but it also shows that I'm subscribed till 2027. *Processing img vtr9j4cfnkxg1...*"
"I’m having the exact same issues. I was told that I would get 300 miles off a full charge I’m maybe getting 200 at best with traffic and the one pedal driving (to help recharge) hoping it would help. I drive a lot of highway miles and I’m always on the charger! When I’m in the city it definitely gets better mileage but my commute is 150 miles round trip. > Mr.mike82985 said: > > I’m having the exact same issues. I was told that I would get 300 miles off a full charge I’m maybe getting 200 at best with traffic and the one pedal driving (to help recharge) hoping it would help. I drive a lot of highway miles and I’m always on the charger! When I’m in the city it definitely gets better mileage but my commute is 150 miles round trip. > > > Click to expand..."
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