2024 Chevrolet Equinox EV AWD
Electric SUV · AWD
Based on battery health, build quality, owner data, EPA range, and market pricing
Below average for 2024 EV Compact SUVs (class avg 68)
Personalize this scoreIs a low score bad?
Last scanned 22 days ago
The 2024 Chevrolet Equinox EV AWD is rated at 285 miles of EPA range, 150 kW fast charging and a 83 kWh battery, and a worth-pursuing score, but only after a hard inspection and a fair price.
Score read
A 61/100 makes this a high-risk buy. The useful split is software and driver-assist score at 97/100 versus range and efficiency score at 37/100. On Reddit, owners keep flagging the same two issues: range and owner satisfaction. If the seller cannot show recall completion, price that risk or move on.
Price context
This trim started from $49,400 new. Used examples have come down since launch, but pricing varies by miles, condition, and how the model is moving right now; pull a current KBB Fair Purchase, an Edmunds True Market Value, or an active dealer listing for this exact trim, and anchor your offer there. Walk if the seller will not move off new-car-style pricing.
Who this is for
✓ Good for
- ⏱ Daily commuter ≤50 mi/day, predictable charging
- ↦ Road tripper Long trips, needs DC fast network
✗ Avoid if you are a
- $ Bargain hunter Best TCO, reliability + low depreciation
Gotchas
- Serviceable Recall paperwork has to match the exact VIN.
Mitigation Use NHTSA and the automaker lookup, then require repair records instead of a verbal promise.
- Built in Range is the easy place to overbuy this trim (37/100).
Mitigation Check your commute, winter margin, and fast-charge plan before you assume the EPA number fits your use.
- Verify Current market pricing is not confirmed well enough for this trim.
Mitigation Compare KBB, J.D. Power, and live listings for the same trim before treating price as a buying signal.
Pre-purchase inspection
- 1 Run the exact VIN through NHTSA and the automaker recall lookup before discussing price.
- 2 Compare the dashboard range estimate with the EPA 285-mile rating after a full charge.
- 3 Confirm how much of the 8-year/100,000-mile battery warranty remains and whether it transfers.
- 4 If road trips matter, run a short DC fast-charge session and watch whether speed tapers normally.
- 5 Map your normal highway route and winter margin against the EPA range before you treat it as a road-trip car.
VIN status first This model has 2 NHTSA recall records. The exact VIN lookup decides whether the car in front of you is clear.
Complaint context This scan found 161 NHTSA complaint records (64.4 per 10K VINs, high — material safety/build concern). Read the themes below before treating the raw count as the verdict.
Price anchor Current market range is $23,052-$31,557. Use that range to compare listings for the same trim, mileage, and condition.
Pricing & Market Value
Score Breakdown
What matters most to you?
Drag the sliders to prioritize what you care about. Your TrimIndex Score recalculates instantly.
Vehicle Specifications
EVs at your price point that match or beat this trim
Price-gated peer set: vehicles within $21.8K–$32.8K market value (±20% of $27.3K). 6 outscore · 0 score within ±2. Mixed across makes — no "spend more, score better" comps.
EC40
- ✓ Better bang-for-buck
- ✓ Notably better build quality
- ✓ +-17 mi more range
C40
- ✓ Notably better build quality
- ✓ Better safety score
- ✓ +-28 mi more range
bZ4X
- ✓ Better bang-for-buck
- ✓ +-63 mi more range
- ✓ Notably better build quality
I-Pace
- ✓ Better bang-for-buck
GV60
- ✓ Better bang-for-buck
- ✓ Notably better build quality
- ✓ Better safety score
Equinox
- ✓ +34 mi more range
The federal $4,000 used-EV credit ended Sept 30, 2025.
But 10 states still run their own used-EV rebate programs — some up to $5,000. Pick your state to see what's available for this trim.
Source & disclaimer
Dealers make ~$8,546 on the average car loan.
After the price is set, the finance manager runs four plays to rebuild margin. Every buyer without a pre-approval is a target. Here's exactly what they run — and what stops each one.
78% of dealer loans carry a hidden +1.13% markup above what the lender actually charges. You never see it — it's buried in the contract. · CFPB
Dealer must match or beat your lender — they can't add margin invisibly. The markup play is dead on arrival.
Once you answer, they stretch the term to hit your number. Median result: $4K less off the price, 12 more months on the loan. · Industry avg
Financing is done. Only the sale price is on the table — and the dealer knows it.
Back-office F&I profit averages $1,975/vehicle, up 8.5% YoY. These products exist — but dealer markup is 4–10x what you'd pay elsewhere. · Dealership Guy
Dealer GAP runs $500–1K. Your insurer sells the same coverage for $100–250 over 5 years. Now you know.
"Your loan fell through — come re-sign." This pulls your APR up +5% on average. It's legal. It works because you've already driven the car home. · Ctr for Responsible Lending
A lender commitment letter means the deal is final. "Pending dealer approval" doesn't apply. You can't be yo-yo'd.
That's 21 months of your car payment — handed to the dealer's finance department for nothing.
Takes 2 minutes. No obligation to use it — but you'll walk in with all the leverage.
Pre-approval is a soft credit inquiry — no score impact. FICO treats all auto-loan hard pulls within 14 days as one, so you can still shop rates at the dealer.
NHTSA Recalls (2)
General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Check VIN status at NHTSA.govGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers may fracture, resulting in the door opening unexpectedly.
A door opening while the vehicle is being driven can increasing the risk of injury or a crash.
Check VIN status at NHTSA.govNHTSA Complaints (161 total · 64.4 per 10K US vehicles · high — material safety/build concern)
We have occasional issues with the car coming to a very abrupt stop for no apparent reason. Typically this will happen when going through an intersection or pulling into our garage. Auto braking has been disabled in the system settings for quite some time, and in fact, each time we get in the car we see a warning that forward anti-collision braking is off. This has happened twice withing the past 4 days and we have concerns that if it continues to be a more frequent issue it will cause an accident. I recently spoke with another GM owner who told me they are experiencing the same issue so I thought I should log a complaint to hopefully help instigate a recall/fix.
We have occasional issues with the car coming to a very abrupt stop for no apparent reason. Typically this will happen when going through an intersection or pulling into our garage. Auto braking has been disabled in the system settings for quite some time, and in fact, each time we get in the car we see a warning that forward anti-collision braking is off. This has happened twice withing the past 4 days and we have concerns that if it continues to be a more frequent issue it will cause an accident. I recently spoke with another GM owner who told me they are experiencing the same issue so I thought I should log a complaint to hopefully help instigate a recall/fix.
Intella beam system turns off while driving. Radio and lights won't shut off when car is turned off. Crash detection comes on when nothing is in front of you. Dash is blank when starting the vehicle. On star not connecting and then won't turn off.
Intella beam system turns off while driving. Radio and lights won't shut off when car is turned off. Crash detection comes on when nothing is in front of you. Dash is blank when starting the vehicle. On star not connecting and then won't turn off.
Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.
Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
While driving my 2024 Chevy Equinox EV in stop-and-go traffic, I experienced a sudden and violent application of the emergency braking system without warning or apparent cause. I was accelerating from a complete stop to approximately 5 MPH. The vehicle ahead of me was maintaining a distance of roughly 6 to 9 feet. Unlike previous instances where the vehicle has falsely detected an object and triggered a red warning light (without engaging the brakes), this time there was no alert or warning. The system immediately and forcefully applied the brakes, locking them completely. This abrupt action caused a near-whiplash effect and nearly resulted in a rear-end collision. I believe this may be a malfunction or overly sensitive calibration of the automatic emergency braking system. The lack of any visual or audible warning prior to brake engagement is especially concerning. I am reporting this incident to raise awareness of a potential safety issue that could endanger drivers and passengers. Additional Notes: • Road conditions were normal. • No obstacles or vehicles were detected in the immediate path. • The incident occurred during daylight hours in clear weather.
While driving my 2024 Chevy Equinox EV in stop-and-go traffic, I experienced a sudden and violent application of the emergency braking system without warning or apparent cause. I was accelerating from a complete stop to approximately 5 MPH. The vehicle ahead of me was maintaining a distance of roughly 6 to 9 feet. Unlike previous instances where the vehicle has falsely detected an object and triggered a red warning light (without engaging the brakes), this time there was no alert or warning. The system immediately and forcefully applied the brakes, locking them completely. This abrupt action caused a near-whiplash effect and nearly resulted in a rear-end collision. I believe this may be a malfunction or overly sensitive calibration of the automatic emergency braking system. The lack of any visual or audible warning prior to brake engagement is especially concerning. I am reporting this incident to raise awareness of a potential safety issue that could endanger drivers and passengers. Additional Notes: • Road conditions were normal. • No obstacles or vehicles were detected in the immediate path. • The incident occurred during daylight hours in clear weather.
After Super Cruise disengages and applies the transition brake, the brake pressure sometimes doesn’t release. The vehicle remains partially or fully braked and won’t roll freely for up to 30 minutes while on a freeway or highway. We are able to move the car to the side of road when this happens but slowly. In one case we attempted to exit the freeway and the breaks got so hot they locked up in the middle of an intersection and the police department had to direct traffic around us. When this happens the warning lights are “rear cross traffic unavailable “ and “forward collision unavailable”. Dealers have inspected and opened up tac cases with manufacturer but they claim to not know issue.
After Super Cruise disengages and applies the transition brake, the brake pressure sometimes doesn’t release. The vehicle remains partially or fully braked and won’t roll freely for up to 30 minutes while on a freeway or highway. We are able to move the car to the side of road when this happens but slowly. In one case we attempted to exit the freeway and the breaks got so hot they locked up in the middle of an intersection and the police department had to direct traffic around us. When this happens the warning lights are “rear cross traffic unavailable “ and “forward collision unavailable”. Dealers have inspected and opened up tac cases with manufacturer but they claim to not know issue.
Vehicle engages the forward collision control system without an obstacle, locking the brakes and causing abrupt stops. This usually happens in heavy slow moving traffic conditions with sharp and short accelerations (merging and lane changing).
Vehicle engages the forward collision control system without an obstacle, locking the brakes and causing abrupt stops. This usually happens in heavy slow moving traffic conditions with sharp and short accelerations (merging and lane changing).
What component or system failed or malfunctioned, and is it available for inspection upon request? The forward collision warning and rear collision warning systems malfunctioned, causing the vehicle to brake unexpectedly when there was no obstacle or threat. Yes, the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle braked suddenly and forcefully without cause. This created a risk of being rear-ended in traffic, nearly caused an accident, and also risked injury to my dog who was inside the vehicle during one of the incidents. The sudden braking while backing out of my garage also poses a safety hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has occurred multiple times but has not yet been formally reproduced or confirmed by a dealer or independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle or component has not yet been inspected by the manufacturer, police, insurance representatives, or others. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the braking events. The problem occurred suddenly without any prior indication.
What component or system failed or malfunctioned, and is it available for inspection upon request? The forward collision warning and rear collision warning systems malfunctioned, causing the vehicle to brake unexpectedly when there was no obstacle or threat. Yes, the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle braked suddenly and forcefully without cause. This created a risk of being rear-ended in traffic, nearly caused an accident, and also risked injury to my dog who was inside the vehicle during one of the incidents. The sudden braking while backing out of my garage also poses a safety hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has occurred multiple times but has not yet been formally reproduced or confirmed by a dealer or independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle or component has not yet been inspected by the manufacturer, police, insurance representatives, or others. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the braking events. The problem occurred suddenly without any prior indication.
The video processing unit in my vehicle stopped working. I lost all cameras all safety equipment in my vehicle. All radar stopped working. I took my car to the Chevy dealership after three days. They advised multiple vehicles have this problem and they were ordering the part. They told me it was OK to drive my car. on my way home from the dealership I was involved in a head-on collision. My car is being repaired, but the body shop stays. This is still not working and they do not feel safe for me to drive it to the dealership
The video processing unit in my vehicle stopped working. I lost all cameras all safety equipment in my vehicle. All radar stopped working. I took my car to the Chevy dealership after three days. They advised multiple vehicles have this problem and they were ordering the part. They told me it was OK to drive my car. on my way home from the dealership I was involved in a head-on collision. My car is being repaired, but the body shop stays. This is still not working and they do not feel safe for me to drive it to the dealership
Report of Dangerous Rental Vehicle and Serious Safety Incident – Rental Agreement #289216922 I am submitting this report to formally document a serious safety issue involving a rental vehicle I received from Avis in May 2024. Several safety components malfunctioned and put the safety of my and my passenger in a life threatening situation. At the time of pickup, the vehicle had a visible dent near the front right tire, which was acknowledged by the rental agent and dismissed as cosmetic. I also noted a faulty rear hatch, which opened unpredictably and struck occupants in the head on multiple occasions as it behaved erratically. Over the course of the rental, the vehicle displayed additional signs of mechanical failure — including instability at highway speeds, loud squealing, and parts of the bumper physically falling off during the trip. On May 30th, while driving at highway speed, the vehicle suffered a sudden tire blowout. Critically, the onboard system misidentified the location of the blown tire, indicating the front right tire had failed when it was actually the rear right. This misinformation delayed proper response and nearly resulted in a rollover. We were stranded on the roadside for over an hour, narrowly avoiding several collisions. A critical system failure. A responding tow truck driver observed signs that the vehicle may have previously been involved in a collision — which aligns with the visible damage present when the vehicle was picked up. Avis has, despite multiple attempts, refused to confirm whether the vehicle was removed from service after the incident or whether any safety inspection was conducted -- we remain severely concerned for the safety of anyone else using this vehicle. This vehicle should not have been rented in its condition. The failure of safety systems, mechanical instability, prior collision damage, and the loss of exterior components created a serious and unacceptable risk to the driver, passenger, and others on the road.
Report of Dangerous Rental Vehicle and Serious Safety Incident – Rental Agreement #289216922 I am submitting this report to formally document a serious safety issue involving a rental vehicle I received from Avis in May 2024. Several safety components malfunctioned and put the safety of my and my passenger in a life threatening situation. At the time of pickup, the vehicle had a visible dent near the front right tire, which was acknowledged by the rental agent and dismissed as cosmetic. I also noted a faulty rear hatch, which opened unpredictably and struck occupants in the head on multiple occasions as it behaved erratically. Over the course of the rental, the vehicle displayed additional signs of mechanical failure — including instability at highway speeds, loud squealing, and parts of the bumper physically falling off during the trip. On May 30th, while driving at highway speed, the vehicle suffered a sudden tire blowout. Critically, the onboard system misidentified the location of the blown tire, indicating the front right tire had failed when it was actually the rear right. This misinformation delayed proper response and nearly resulted in a rollover. We were stranded on the roadside for over an hour, narrowly avoiding several collisions. A critical system failure. A responding tow truck driver observed signs that the vehicle may have previously been involved in a collision — which aligns with the visible damage present when the vehicle was picked up. Avis has, despite multiple attempts, refused to confirm whether the vehicle was removed from service after the incident or whether any safety inspection was conducted -- we remain severely concerned for the safety of anyone else using this vehicle. This vehicle should not have been rented in its condition. The failure of safety systems, mechanical instability, prior collision damage, and the loss of exterior components created a serious and unacceptable risk to the driver, passenger, and others on the road.
To Whom It May Concern, I am writing to formally report a serious and recurring safety issue with my 2024 Chevrolet Equinox, and to request immediate investigation and resolution. The vehicle has, on multiple occasions, unexpectedly gone into “reduced power” mode (also referred to as “limp mode”), drastically limiting acceleration while driving at full speed in traffic. This most recently occurred while my teenage daughter was behind the wheel, causing the car to completely shut off in the middle of the street. The first time this happened, I was traveling at approximately 55 mph on Highway 74 when the vehicle suddenly decelerated to about 35 mph without warning, despite my attempts to accelerate. The check engine light appeared only after the power loss. We narrowly avoided a serious crash. We had to engage hazard lights, swerve through traffic, and coast the vehicle home. The dealership was unable to replicate the issue during follow-up visits, and the issue stopped temporarily—but has now returned. This is more than an inconvenience; it is a critical safety risk to myself, my family, and others on the road. Details: Vehicle: 2024 Chevrolet Equinox Issue: Sudden power loss while driving; engine enters limp mode without warning Occurrences: Multiple (including full vehicle shutdown) over the course of ownership Dealership Response: "No issues found" – despite multiple visits Diagnostic Error: Dashboard reads “Engine Power is Reduced” Concern: Loss of power at high speed, dangerous stalling in traffic
To Whom It May Concern, I am writing to formally report a serious and recurring safety issue with my 2024 Chevrolet Equinox, and to request immediate investigation and resolution. The vehicle has, on multiple occasions, unexpectedly gone into “reduced power” mode (also referred to as “limp mode”), drastically limiting acceleration while driving at full speed in traffic. This most recently occurred while my teenage daughter was behind the wheel, causing the car to completely shut off in the middle of the street. The first time this happened, I was traveling at approximately 55 mph on Highway 74 when the vehicle suddenly decelerated to about 35 mph without warning, despite my attempts to accelerate. The check engine light appeared only after the power loss. We narrowly avoided a serious crash. We had to engage hazard lights, swerve through traffic, and coast the vehicle home. The dealership was unable to replicate the issue during follow-up visits, and the issue stopped temporarily—but has now returned. This is more than an inconvenience; it is a critical safety risk to myself, my family, and others on the road. Details: Vehicle: 2024 Chevrolet Equinox Issue: Sudden power loss while driving; engine enters limp mode without warning Occurrences: Multiple (including full vehicle shutdown) over the course of ownership Dealership Response: "No issues found" – despite multiple visits Diagnostic Error: Dashboard reads “Engine Power is Reduced” Concern: Loss of power at high speed, dangerous stalling in traffic
Traveling on the highway with a speed limit of 70 mph. Vehicle would not accelerate above 35 mph resulting in the potential to be rear ended and cause an accident. After three attempts by the GM dealership to repair the vehicle this condition still exists. I have decided due to safety concerns to not operate this vehicle.
Traveling on the highway with a speed limit of 70 mph. Vehicle would not accelerate above 35 mph resulting in the potential to be rear ended and cause an accident. After three attempts by the GM dealership to repair the vehicle this condition still exists. I have decided due to safety concerns to not operate this vehicle.
Glare from the sun on the dash causes blindness and unable to safely see out of the windshield. It's a safety hazard to operate and unsafe for anyone else on he road when the sun hits it. Test drove and bought the car on a cloudy day and the first time the sun hit my dash I nearly rear ended the car in front of me. Emergency braking system activated to avoid a collision due to me not being able to see the brake lights in front of me even though I was wearing sunglasses
Glare from the sun on the dash causes blindness and unable to safely see out of the windshield. It's a safety hazard to operate and unsafe for anyone else on he road when the sun hits it. Test drove and bought the car on a cloudy day and the first time the sun hit my dash I nearly rear ended the car in front of me. Emergency braking system activated to avoid a collision due to me not being able to see the brake lights in front of me even though I was wearing sunglasses
Component Malfunction and Availability for Inspection: The vehicle’s infotainment system is critically malfunctioning and poses a serious safety threat. The issue has persisted despite four service attempts, and GM refuses to repair it. The vehicle is available for inspection upon request. Safety Risk: This malfunction creates an extremely hazardous driving condition. While traveling at highway speeds in unfamiliar, high-traffic areas, the system has suddenly frozen, pixelated, emitted loud static from the speakers, and disabled all controls. In one incident during Chicago rush hour (65 mph zone), I lost navigation, audio controls, and screen functionality simultaneously. The sudden, jarring noise and visual failure distracted me and left me unaware of my location. With no safe exits, I had to dangerously operate my phone while steering through speeding traffic just to regain directions—putting my life and others at risk. This wasn’t a choice, it was a desperate action forced by a system failure. This situation was terrifying, disorienting, and could have easily resulted in a crash. Reproduction/Confirmation of the Problem: The issue has not been successfully reproduced by the dealer, despite recurring complaints and multiple service visits. It occurs regardless of whether a device is connected via Bluetooth or USB, and with different users' phones. Inspection by Others: The manufacturer has failed to correct the issue after repeated attempts. The vehicle has not been inspected by the police or insurance representatives. Warning Signs and Timeline: No warning lamps or messages appear before the failure. It strikes without notice. The system shows severe symptoms: frozen screen, distorted sound, mismatched song info, unresponsive buttons, and audio continuing after the car is shut off. Restarting the vehicle does not fix it. The randomness and severity of these failures make the vehicle unsafe to operate, especially in high-speed or unfamiliar driving conditions.
Component Malfunction and Availability for Inspection: The vehicle’s infotainment system is critically malfunctioning and poses a serious safety threat. The issue has persisted despite four service attempts, and GM refuses to repair it. The vehicle is available for inspection upon request. Safety Risk: This malfunction creates an extremely hazardous driving condition. While traveling at highway speeds in unfamiliar, high-traffic areas, the system has suddenly frozen, pixelated, emitted loud static from the speakers, and disabled all controls. In one incident during Chicago rush hour (65 mph zone), I lost navigation, audio controls, and screen functionality simultaneously. The sudden, jarring noise and visual failure distracted me and left me unaware of my location. With no safe exits, I had to dangerously operate my phone while steering through speeding traffic just to regain directions—putting my life and others at risk. This wasn’t a choice, it was a desperate action forced by a system failure. This situation was terrifying, disorienting, and could have easily resulted in a crash. Reproduction/Confirmation of the Problem: The issue has not been successfully reproduced by the dealer, despite recurring complaints and multiple service visits. It occurs regardless of whether a device is connected via Bluetooth or USB, and with different users' phones. Inspection by Others: The manufacturer has failed to correct the issue after repeated attempts. The vehicle has not been inspected by the police or insurance representatives. Warning Signs and Timeline: No warning lamps or messages appear before the failure. It strikes without notice. The system shows severe symptoms: frozen screen, distorted sound, mismatched song info, unresponsive buttons, and audio continuing after the car is shut off. Restarting the vehicle does not fix it. The randomness and severity of these failures make the vehicle unsafe to operate, especially in high-speed or unfamiliar driving conditions.
The vehicle seemingly at random, will engage automatic emergency braking. These events are hard braking events, locking up wheels and engaging ABS for brief moments at 75mph. There is no sensitivity adjustment, forcing the safety features off to make sure I am not rear ended. In my first month of ownership, we have experienced: 1) backing out of my garage in good weather and into my driveway (flat surface, no hills) causing whiplash. 2) inside turning lane of a 2-lane left turns, presumably detecting the outside lane vehicle, stopping in the middle of an intersection instantly. Assumed going 18-20mph. Almost caused accidents behind me. 3)On interstate, going 75 mph in good weather, passing a vehicle estimated to be going 65mph, caused the braking system to engage hard and the tires to squeal from locking up. Vehicle nearly lost control. Software is up to date, last update was mid March 2025
The vehicle seemingly at random, will engage automatic emergency braking. These events are hard braking events, locking up wheels and engaging ABS for brief moments at 75mph. There is no sensitivity adjustment, forcing the safety features off to make sure I am not rear ended. In my first month of ownership, we have experienced: 1) backing out of my garage in good weather and into my driveway (flat surface, no hills) causing whiplash. 2) inside turning lane of a 2-lane left turns, presumably detecting the outside lane vehicle, stopping in the middle of an intersection instantly. Assumed going 18-20mph. Almost caused accidents behind me. 3)On interstate, going 75 mph in good weather, passing a vehicle estimated to be going 65mph, caused the braking system to engage hard and the tires to squeal from locking up. Vehicle nearly lost control. Software is up to date, last update was mid March 2025
While driving on the highway at approximately 60MPH, both display screens went completely blank. The A/C stopped working and radio speakers also stopped working. After about 30 seconds, the system had reset and came back on as if it was the start up sequence. I could not tell if it affected steering/braking since I was on a relatively straight road and light traffic but it was highly disconcerting that all speed/vehicle information went blank. If this had happened in denser traffic and the steering/brakes also affected, this could have caused a crash. As it was, I did not have any correlation to the current speed of the vehicle except for the previous reading. The onstar system shows no malfunctions, and there have not been any additional issues or warnings from the car before or since. The vehicle has not been looked at by manufacturer/dealership or any other entity.
While driving on the highway at approximately 60MPH, both display screens went completely blank. The A/C stopped working and radio speakers also stopped working. After about 30 seconds, the system had reset and came back on as if it was the start up sequence. I could not tell if it affected steering/braking since I was on a relatively straight road and light traffic but it was highly disconcerting that all speed/vehicle information went blank. If this had happened in denser traffic and the steering/brakes also affected, this could have caused a crash. As it was, I did not have any correlation to the current speed of the vehicle except for the previous reading. The onstar system shows no malfunctions, and there have not been any additional issues or warnings from the car before or since. The vehicle has not been looked at by manufacturer/dealership or any other entity.
I bought a new Chevy Equinox EV on 12/13/24. The day I bought the car, I found that while driving home on interstates and other roads listed by GM as mapped for Supercruise, the system will work for a few minutes, then cut out. There is no warning in advance of this shutdown. When all this happens the car immediately brakes in the middle of traffic and loses steering control, red lights go off, and the driver must quickly assume control to prevent a crash. After it happens, the car pops up a message that the ACC is also unavailable. Then another message that Forward Collision Detection is also unavailable, at which point the whole Supercruise system shuts down until the car is turned off and restarted, and then the whole cycle is repeated. This even happened once in the middle of an automated lane change. It's extremely dangerous. I brought in to the dealer service the following Monday, 12/16/24. The dealer service dept. confirmed the problem and contacted GM, which responded that they were aware of the problem and had engineers working on it. They would not provide any timeline for when a fix would be available, but looking online, this problem has continued for many months with no solution. It apparently does not affect all cars, but there are plenty of reports online of cars that it does affect.
I bought a new Chevy Equinox EV on 12/13/24. The day I bought the car, I found that while driving home on interstates and other roads listed by GM as mapped for Supercruise, the system will work for a few minutes, then cut out. There is no warning in advance of this shutdown. When all this happens the car immediately brakes in the middle of traffic and loses steering control, red lights go off, and the driver must quickly assume control to prevent a crash. After it happens, the car pops up a message that the ACC is also unavailable. Then another message that Forward Collision Detection is also unavailable, at which point the whole Supercruise system shuts down until the car is turned off and restarted, and then the whole cycle is repeated. This even happened once in the middle of an automated lane change. It's extremely dangerous. I brought in to the dealer service the following Monday, 12/16/24. The dealer service dept. confirmed the problem and contacted GM, which responded that they were aware of the problem and had engineers working on it. They would not provide any timeline for when a fix would be available, but looking online, this problem has continued for many months with no solution. It apparently does not affect all cars, but there are plenty of reports online of cars that it does affect.
Question 1) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer 1) The brakes and yes the automobile is available for inspection. Question 2) How was your safety or the safety of others put at risk? Answer 2) My wife and I deliver meals on wheels in the Georgia Appalachian mountains every day. There are hundreds of curves on our route. When we (we have BOTH experience this effect when driving) gently press the brakes most of the time the car responds by slowing down gently. But there is AT LEAST a dozen or more times a day when, while pressing down on the brakes in EXACTLY the same way the car will slow down 5-10 mph in SECOND OR TWO. This jerks us forward and multiple times our head slam back into the headrest. When a vehicle is behind us they have to slam on their brakes also. Someday We will be rear ended because of these brakes. It is a completely random occurrence - we never kno when a gentle push on the brakes is going to cause this dangerous show down. Question 3) Has the problem been reproduced or confirmed by a dealer or independent service center? Answer 3) We complained to Valley River Chevrolet in Murphy NC. The service guy told me that they examined the brakes and they looked OK. He said that these are new electric brakes Chevy is using and that happens with them. Question 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer 4) It has been inspected only by the Chevrolet dealership. Question 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer 5) They first appeared when we bought the vehicle, My wife thought that I was pressing down too hard on the brakes to make it happen and I told her I pressed the brakes the same way each time. Then she drove it for a number of weeks and found the brakes did exactly the same thing to her. There was no message.
Question 1) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer 1) The brakes and yes the automobile is available for inspection. Question 2) How was your safety or the safety of others put at risk? Answer 2) My wife and I deliver meals on wheels in the Georgia Appalachian mountains every day. There are hundreds of curves on our route. When we (we have BOTH experience this effect when driving) gently press the brakes most of the time the car responds by slowing down gently. But there is AT LEAST a dozen or more times a day when, while pressing down on the brakes in EXACTLY the same way the car will slow down 5-10 mph in SECOND OR TWO. This jerks us forward and multiple times our head slam back into the headrest. When a vehicle is behind us they have to slam on their brakes also. Someday We will be rear ended because of these brakes. It is a completely random occurrence - we never kno when a gentle push on the brakes is going to cause this dangerous show down. Question 3) Has the problem been reproduced or confirmed by a dealer or independent service center? Answer 3) We complained to Valley River Chevrolet in Murphy NC. The service guy told me that they examined the brakes and they looked OK. He said that these are new electric brakes Chevy is using and that happens with them. Question 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer 4) It has been inspected only by the Chevrolet dealership. Question 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer 5) They first appeared when we bought the vehicle, My wife thought that I was pressing down too hard on the brakes to make it happen and I told her I pressed the brakes the same way each time. Then she drove it for a number of weeks and found the brakes did exactly the same thing to her. There was no message.
The contact owns a 2024 Chevrolet Equinox EV. The contact stated that while driving at an undisclosed speed with no other vehicles or objects around, the forward warning collision system was activated. As a result, the automatic emergency braking system applied the brakes, bringing the vehicle to a complete stop in the middle of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2024 Chevrolet Equinox EV. The contact stated that while driving at an undisclosed speed with no other vehicles or objects around, the forward warning collision system was activated. As a result, the automatic emergency braking system applied the brakes, bringing the vehicle to a complete stop in the middle of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.
After engaging the right turn signal and turning the wheel in that direction, then turning it back to the center for some reason makes the left turn signal click on for three clicks. The frontal collision warning system is way too sensitive when creeping up to stopped traffic it will beep when there is no risk of collision. And finally the blindspot detection sometimes warns the driver even when there's traffic coming from the opposite direction on the road when there's no risk of collision.
After engaging the right turn signal and turning the wheel in that direction, then turning it back to the center for some reason makes the left turn signal click on for three clicks. The frontal collision warning system is way too sensitive when creeping up to stopped traffic it will beep when there is no risk of collision. And finally the blindspot detection sometimes warns the driver even when there's traffic coming from the opposite direction on the road when there's no risk of collision.
The contact owns a 2024 Chevrolet Equinox. The contact stated that on two separate occasions, the brake pedal depressed the floorboard without warning and failed to slow down as needed. During the second failure, the contact stated that while driving at 40 MPH, the vehicle initially accelerated upon depression of the brake pedal before the vehicle started to slow down. As the contact depressed the brake pedal to the floorboard; the vehicle failed to brake in time and crashed into another vehicle. The air bags did not deploy upon impact. The contact's head hit the steering wheel; the contact was treated a few days later for a minor concussion by a primary care doctor. The contact's wife also suffered minor bruising and scratches due to the accident. The other driver was not treated for any injuries at the scene. A police report was filed. Both vehicles were able to be driven away from the scene of the accident. The dealer and the manufacturer were both notified of the failure; the contact was given a case number by the manufacturer. The vehicle was taken to an independent body shop where it remained in their possession. The failure mileage was approximately 3,000.
The contact owns a 2024 Chevrolet Equinox. The contact stated that on two separate occasions, the brake pedal depressed the floorboard without warning and failed to slow down as needed. During the second failure, the contact stated that while driving at 40 MPH, the vehicle initially accelerated upon depression of the brake pedal before the vehicle started to slow down. As the contact depressed the brake pedal to the floorboard; the vehicle failed to brake in time and crashed into another vehicle. The air bags did not deploy upon impact. The contact's head hit the steering wheel; the contact was treated a few days later for a minor concussion by a primary care doctor. The contact's wife also suffered minor bruising and scratches due to the accident. The other driver was not treated for any injuries at the scene. A police report was filed. Both vehicles were able to be driven away from the scene of the accident. The dealer and the manufacturer were both notified of the failure; the contact was given a case number by the manufacturer. The vehicle was taken to an independent body shop where it remained in their possession. The failure mileage was approximately 3,000.
Dashscreen doesn't work properly and experience screen freeze freezing map and GPS the charger ports in the front dash do not work the control buttons on the steering wheel do not work properly volume adjustment on the bottom but the touch screen stopped working and the physical buttons stopped working near the display Link to inaccurate Forward Collision Warning Issue well documented on forums for all type of chevy cars [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dashscreen doesn't work properly and experience screen freeze freezing map and GPS the charger ports in the front dash do not work the control buttons on the steering wheel do not work properly volume adjustment on the bottom but the touch screen stopped working and the physical buttons stopped working near the display Link to inaccurate Forward Collision Warning Issue well documented on forums for all type of chevy cars [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle suddenly brakes aggressively for no reason! Blue sky no weather events no obstructions! It also happens I reverse!!! At 60 mph I 4 lanes it’s not fun!!!!!!
Vehicle suddenly brakes aggressively for no reason! Blue sky no weather events no obstructions! It also happens I reverse!!! At 60 mph I 4 lanes it’s not fun!!!!!!
I slowly put my foot on the brake and suddenly heard a noise under the vehicle. It sounded like loud grinding. As pulled forward I looked in the rear view mirror and didn't see anything in the road that may have fallen out from under my vehicle. When I pushed on the gas I was suddenly accelerating forward very quickly without my control. This was maybe one or two seconds after I heard the noise. I hit the brakes and nothing happened. My only choice was to hit the back end of the other vehicle as there were pedestrians on either side. The vehicle was continuing to accelerate even after I tried to put it in park. I was worried if the car in front of me moved, that I would keep going. I even pressed the emergency brake button twice and nothing worked. Nothing was working at all. I called the police. They told me to try turning off the car. I pressed the button to turn the car off, but it took several pushes to work. I could hear that the rpms lowered extremely slowly. Once the police came they didn't see anything in the road at all. Vehicle was moved to a body shop and when they turned on the car it immediately started revving really loudly again.
I slowly put my foot on the brake and suddenly heard a noise under the vehicle. It sounded like loud grinding. As pulled forward I looked in the rear view mirror and didn't see anything in the road that may have fallen out from under my vehicle. When I pushed on the gas I was suddenly accelerating forward very quickly without my control. This was maybe one or two seconds after I heard the noise. I hit the brakes and nothing happened. My only choice was to hit the back end of the other vehicle as there were pedestrians on either side. The vehicle was continuing to accelerate even after I tried to put it in park. I was worried if the car in front of me moved, that I would keep going. I even pressed the emergency brake button twice and nothing worked. Nothing was working at all. I called the police. They told me to try turning off the car. I pressed the button to turn the car off, but it took several pushes to work. I could hear that the rpms lowered extremely slowly. Once the police came they didn't see anything in the road at all. Vehicle was moved to a body shop and when they turned on the car it immediately started revving really loudly again.
Vehicle Safety Complaint – 2024 Chevrolet Equinox I am reporting a safety defect involving unintended vehicle movement and improper shutdown behavior. While operating my 2024 Chevrolet Equinox, I was able to shut the vehicle off even though it was not in Park. After shutdown, the vehicle rolled forward on its own and struck a tree. At the time of the incident, the radio remained on despite the vehicle being turned off, indicating the vehicle may not have fully entered ignition-off state. This incident suggests a potential malfunction involving one or more of the following systems: gear position detection system transmission park engagement mechanism electronic shift control module ignition state logic or body control module The vehicle should not allow shutdown unless it is in Park, or it should provide clear warnings and prevent unintended movement. This behavior presents a serious safety risk of rollaway incidents. I am requesting a full diagnostic inspection and documentation of all stored fault codes, including history codes, prior to any resets. Please also check for software updates, technical service bulletins, or known defects related to shift position recognition or ignition state control. This issue resulted in unintended movement and property damage and poses a significant safety hazard.
Vehicle Safety Complaint – 2024 Chevrolet Equinox I am reporting a safety defect involving unintended vehicle movement and improper shutdown behavior. While operating my 2024 Chevrolet Equinox, I was able to shut the vehicle off even though it was not in Park. After shutdown, the vehicle rolled forward on its own and struck a tree. At the time of the incident, the radio remained on despite the vehicle being turned off, indicating the vehicle may not have fully entered ignition-off state. This incident suggests a potential malfunction involving one or more of the following systems: gear position detection system transmission park engagement mechanism electronic shift control module ignition state logic or body control module The vehicle should not allow shutdown unless it is in Park, or it should provide clear warnings and prevent unintended movement. This behavior presents a serious safety risk of rollaway incidents. I am requesting a full diagnostic inspection and documentation of all stored fault codes, including history codes, prior to any resets. Please also check for software updates, technical service bulletins, or known defects related to shift position recognition or ignition state control. This issue resulted in unintended movement and property damage and poses a significant safety hazard.
Backing out of a parking spot, no one around the car slams on the brakes and starts screeching! Scared the crap out of me and nearly gave me whiplash.
Backing out of a parking spot, no one around the car slams on the brakes and starts screeching! Scared the crap out of me and nearly gave me whiplash.
Vehicle Lost Power / CEL Illuminated
Vehicle Lost Power / CEL Illuminated
The vehicle will randomly brake on its own. I can be doing 70 on the interstate with no one around and it will disengage cruise and brake hard. It has nearly caused one accident when i had someone following me too closely.
The vehicle will randomly brake on its own. I can be doing 70 on the interstate with no one around and it will disengage cruise and brake hard. It has nearly caused one accident when i had someone following me too closely.
here is the email I sent to GM. My name is [XXX] and I am having a issue with my 2024 Chevy Equinox VIN: [XXX]. There have been about 5 times that the brakes fail. Pushing the brake does nothing car just keeps rolling. Once I can get the car to stop and shut it down and restart the brakes once again work. It was in for service for a few days but there where no error codes and they could not replicate the problem. They did do a update on the car. While my car was in the shop I had the same problem with a Malibu rental. Called the dealership and talked to service and told them of the problem seems to be me somehow. Was asked if I use both feet to gas/brake the car as I was told there is a problem with that. No I don't do that but it seems I can catch both peddles with one foot and this is when the problem occurs. I have to make sure how I brake. Have found out today when it happened once again that if I put the car in neutral and press the gas the brakes start to work but not until then. There also was another issue today as when I did get the car to stop and put it in park I could not put the car back in gear until I shut the car off and restarted. Can someone let me know on how to proceed other then cautiously. I would take the car back in but they can fix a problem they don't see. Any insight would be appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
here is the email I sent to GM. My name is [XXX] and I am having a issue with my 2024 Chevy Equinox VIN: [XXX]. There have been about 5 times that the brakes fail. Pushing the brake does nothing car just keeps rolling. Once I can get the car to stop and shut it down and restart the brakes once again work. It was in for service for a few days but there where no error codes and they could not replicate the problem. They did do a update on the car. While my car was in the shop I had the same problem with a Malibu rental. Called the dealership and talked to service and told them of the problem seems to be me somehow. Was asked if I use both feet to gas/brake the car as I was told there is a problem with that. No I don't do that but it seems I can catch both peddles with one foot and this is when the problem occurs. I have to make sure how I brake. Have found out today when it happened once again that if I put the car in neutral and press the gas the brakes start to work but not until then. There also was another issue today as when I did get the car to stop and put it in park I could not put the car back in gear until I shut the car off and restarted. Can someone let me know on how to proceed other then cautiously. I would take the car back in but they can fix a problem they don't see. Any insight would be appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electronics on car entirely go out including: Headlights, Turn signals, Hazard lights, Airbags, Electronic braking, Traction control, Tire pressure monitor, Fuel gage measurement, Speedometer, Odometer, Temperature gage and All Advanced Driver Assistance Systems. The vehicle has been to the dealership on 4 separate occasions from May 16th - June 27th 2025 Various inspections and repairs have been confirmed and completed by Dealership: Empire Chevrolet of Hicksville located at 236 South Broadway, Hicksville, N.Y. 11801. After driving for about 1 day the problems persist. The car is being brought back to the dealer tomorrow 6/28/25 for a fourth service call for the same issue. Driver and passenger safety is at risk due to lack of headlights, turn signals, hazard lights, airbags, electronic braking and speedometer etc... Warning lights appear simultaneously with electronics malfunction
Electronics on car entirely go out including: Headlights, Turn signals, Hazard lights, Airbags, Electronic braking, Traction control, Tire pressure monitor, Fuel gage measurement, Speedometer, Odometer, Temperature gage and All Advanced Driver Assistance Systems. The vehicle has been to the dealership on 4 separate occasions from May 16th - June 27th 2025 Various inspections and repairs have been confirmed and completed by Dealership: Empire Chevrolet of Hicksville located at 236 South Broadway, Hicksville, N.Y. 11801. After driving for about 1 day the problems persist. The car is being brought back to the dealer tomorrow 6/28/25 for a fourth service call for the same issue. Driver and passenger safety is at risk due to lack of headlights, turn signals, hazard lights, airbags, electronic braking and speedometer etc... Warning lights appear simultaneously with electronics malfunction
Driving at abut 10 mph, my brakes did not respond to pedal pressure... I had to stomp very hard on the brake pedal to have any slow down effect.... various warning messages flashed across the dashboard (see attached files)... After stopping, I turned off the car and turned it back on, the problem continued to exist..... then, after about 1 hour, I tried again and all systems were working fine. I took the car to Chevrolet Service, and apparently there were no OBDII codes stored in the vehicle.
Driving at abut 10 mph, my brakes did not respond to pedal pressure... I had to stomp very hard on the brake pedal to have any slow down effect.... various warning messages flashed across the dashboard (see attached files)... After stopping, I turned off the car and turned it back on, the problem continued to exist..... then, after about 1 hour, I tried again and all systems were working fine. I took the car to Chevrolet Service, and apparently there were no OBDII codes stored in the vehicle.
Loss of Brakes needing a "factory reset" that I would know nothing about it being needed until happens. Happened second time!! Same thing loss brakes on highway. Lucky both times waiting for tow truck.
Loss of Brakes needing a "factory reset" that I would know nothing about it being needed until happens. Happened second time!! Same thing loss brakes on highway. Lucky both times waiting for tow truck.
Front or rear sensors Slamming on breaks multi times called on star not able to get in for service sometimes car for would have many error message systems not available key not in car while driving - cameras not working while on atleast 25 calls to on star and 4 or 5 hours on hold with chevy ev department Because of this CAR was traded in financial loss was over $18,000
Front or rear sensors Slamming on breaks multi times called on star not able to get in for service sometimes car for would have many error message systems not available key not in car while driving - cameras not working while on atleast 25 calls to on star and 4 or 5 hours on hold with chevy ev department Because of this CAR was traded in financial loss was over $18,000
The Equinox EV has rear Automatic Emergency Braking. On multiple occasions while backing up the vehicle's AEB has activated by slamming on the parking brake. A check of the rear camera and sensor system shows the vehicle detected nothing. A visual check also shows nothing behind the vehicle that's outside the sensor system's field of view. When this happens it feels like you just backed into a wall - hard. Latest incident was this morning while backing into a spot in a parking garage.
The Equinox EV has rear Automatic Emergency Braking. On multiple occasions while backing up the vehicle's AEB has activated by slamming on the parking brake. A check of the rear camera and sensor system shows the vehicle detected nothing. A visual check also shows nothing behind the vehicle that's outside the sensor system's field of view. When this happens it feels like you just backed into a wall - hard. Latest incident was this morning while backing into a spot in a parking garage.
I was driving at a speed of 15/20mph on the snowy road with the AWD activated, suddenly the car lost control and started going from one side to the other, crashing several times against the sidewalk, covered in ice. The fear that caused me was horrible, to take it back was very difficult, the car had no control even at 10 mph. The application diagnostic indicated Antilock Braking System and StabiliTrak® Stability Control System. I do not feel safe in this 2024 Equinox RS
I was driving at a speed of 15/20mph on the snowy road with the AWD activated, suddenly the car lost control and started going from one side to the other, crashing several times against the sidewalk, covered in ice. The fear that caused me was horrible, to take it back was very difficult, the car had no control even at 10 mph. The application diagnostic indicated Antilock Braking System and StabiliTrak® Stability Control System. I do not feel safe in this 2024 Equinox RS
This was new vehicle in the dealer parking lot with 215 miles on it. I took it for a test drive with the sales person in the city next to me on the passenger seat.I was on the interstate with adaptive cruise control on. When the electric breaks failed and all kinds of information popped up on the screen. The display screen toggled between, "Brake System Failure - 62 MPH Top Speed" and "Service ESC". Fortunately, interstate was not too crowded. I could sense that it took a great deal of effort effort to slow down the vehicle. So luckily there was an exit coming soon. So exited the interstate and found a shopping center parking lot. Was able to slow slowly pull into the parking lot And pull into a spot with great difficulty. Turn the car off and turn the car back on and the arrow is disappeared, and the car began to function normally.
This was new vehicle in the dealer parking lot with 215 miles on it. I took it for a test drive with the sales person in the city next to me on the passenger seat.I was on the interstate with adaptive cruise control on. When the electric breaks failed and all kinds of information popped up on the screen. The display screen toggled between, "Brake System Failure - 62 MPH Top Speed" and "Service ESC". Fortunately, interstate was not too crowded. I could sense that it took a great deal of effort effort to slow down the vehicle. So luckily there was an exit coming soon. So exited the interstate and found a shopping center parking lot. Was able to slow slowly pull into the parking lot And pull into a spot with great difficulty. Turn the car off and turn the car back on and the arrow is disappeared, and the car began to function normally.
I was in a parking lot and parking at an EV charger. As I attempted the brake, the vehicle did not respond, so I tried to pump the brake and still no response. It eventually made contact with the barrier in front of the charger. It caused some damage to the front end and several lights are lit up on the dash that aren't normally lit. This took place over the course of maybe 2-3 seconds, so minimal time to react to the brakes failing. The vehicle went over 3k miles earlier that day and leased back in Sept 24, so still fairly new. Have tried calling two Chevrolet service departments and there have been either scheduling issues or they say they do not have an EV tech. Contacted Chevrolet about where to take it to be checked out and they are supposed to get back to me.
I was in a parking lot and parking at an EV charger. As I attempted the brake, the vehicle did not respond, so I tried to pump the brake and still no response. It eventually made contact with the barrier in front of the charger. It caused some damage to the front end and several lights are lit up on the dash that aren't normally lit. This took place over the course of maybe 2-3 seconds, so minimal time to react to the brakes failing. The vehicle went over 3k miles earlier that day and leased back in Sept 24, so still fairly new. Have tried calling two Chevrolet service departments and there have been either scheduling issues or they say they do not have an EV tech. Contacted Chevrolet about where to take it to be checked out and they are supposed to get back to me.
I had previously activated ACC to use on the highway with the speed set at 65mph. After getting off and driving into a parking lot I accidentally bumped the resume toggle on the steering wheel and the car started to accelerate requiring me to intervene. Luckily there were no vehicles or pedestrians in front of me at the time so I was able to regain control. The owners manual has this information. "To begin using ACC again, press +RES up briefly. If the vehicle is moving more than 5 km/h (3 mph), it returns to the previous set speed." 3 mph activation speed seems problematic for low speed situations described above.
I had previously activated ACC to use on the highway with the speed set at 65mph. After getting off and driving into a parking lot I accidentally bumped the resume toggle on the steering wheel and the car started to accelerate requiring me to intervene. Luckily there were no vehicles or pedestrians in front of me at the time so I was able to regain control. The owners manual has this information. "To begin using ACC again, press +RES up briefly. If the vehicle is moving more than 5 km/h (3 mph), it returns to the previous set speed." 3 mph activation speed seems problematic for low speed situations described above.
After completing a right turn with a right turn signal, the car will sometimes signal a left turn for 3 blinks. I believe this is because the turn signal stalk 'bounces' down to the left turn signal area when returning back to normal position from a right turn. This is a safety issue because the car is signaling a left turn when no turn is intended. This could cause confusion to other drivers on the road. This does not appear to be unique to my vehicle. When researching, I can find several other people having the same problem with multiple models of GM vehicles: [XXX] [XXX] [XXX] It seems this has been an issue since 2023 model year. Some people get the stalk replaced and the issue still persists. This does not happen after ending every right turn, but it happens at least once per day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After completing a right turn with a right turn signal, the car will sometimes signal a left turn for 3 blinks. I believe this is because the turn signal stalk 'bounces' down to the left turn signal area when returning back to normal position from a right turn. This is a safety issue because the car is signaling a left turn when no turn is intended. This could cause confusion to other drivers on the road. This does not appear to be unique to my vehicle. When researching, I can find several other people having the same problem with multiple models of GM vehicles: [XXX] [XXX] [XXX] It seems this has been an issue since 2023 model year. Some people get the stalk replaced and the issue still persists. This does not happen after ending every right turn, but it happens at least once per day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My wife got into her car and the car flashed a “service ESC” and “service brake system” before disappearing. As she was driving to the end of our driveway, she tried to stop and the car rolled twenty or so feet before it finally came to a stop.
My wife got into her car and the car flashed a “service ESC” and “service brake system” before disappearing. As she was driving to the end of our driveway, she tried to stop and the car rolled twenty or so feet before it finally came to a stop.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while his wife was driving 40 MPH and attempting to make a left turn, the brake pedal was depressed, but the vehicle failed to respond, causing his wife to make the left turn at 40 MPH uphill. The contact stated that the vehicle decelerated as his wife was driving uphill. The contact stated that his wife then pulled into a driveway and parked the vehicle. The contact stated that upon restarting the vehicle, several unknown warning lights illuminated temporarily however, the check engine warning light remained illuminated. Additionally, the alarm sounded. The vehicle was towed to the dealer, where it was diagnosed that the failure had occurred due to loss of communication with the electric brake system control module and the electronic brake control module. The dealer determined that the software was outdated and needed to be reprogrammed. The vehicle was repaired; however, the contact stated that he was concerned that the vehicle was unsafe to drive due to the premature failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 100.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while his wife was driving 40 MPH and attempting to make a left turn, the brake pedal was depressed, but the vehicle failed to respond, causing his wife to make the left turn at 40 MPH uphill. The contact stated that the vehicle decelerated as his wife was driving uphill. The contact stated that his wife then pulled into a driveway and parked the vehicle. The contact stated that upon restarting the vehicle, several unknown warning lights illuminated temporarily however, the check engine warning light remained illuminated. Additionally, the alarm sounded. The vehicle was towed to the dealer, where it was diagnosed that the failure had occurred due to loss of communication with the electric brake system control module and the electronic brake control module. The dealer determined that the software was outdated and needed to be reprogrammed. The vehicle was repaired; however, the contact stated that he was concerned that the vehicle was unsafe to drive due to the premature failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 100.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while the vehicle was parked and turned off in a parking lot, the vehicle became inoperable and failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. The VIN was not available.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while the vehicle was parked and turned off in a parking lot, the vehicle became inoperable and failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. The VIN was not available.
The vehicle first experienced a serious malfunction on October 12, 2025, while driving on an expressway at 65 mph, and the same issue recurred on March 8, 2026, while driving on a 6-lane, busy highway at 45 mph. The condition involves the vehicle unexpectedly shutting down, rendering the acceleration pedal useless and causing the car to glide to a complete stop in traffic, creating a significant safety concern and rendering the vehicle unreliable for normal use. The vehicle has been at the Chevrolet dealership since March 8 2026 with them unable to replicate the issue. There were no warning lamps, messages, or other symptoms of the problem before the failure. I called OnStar both times it happened immediately after the incident, with neither time resulting in any negative results on the report.
The vehicle first experienced a serious malfunction on October 12, 2025, while driving on an expressway at 65 mph, and the same issue recurred on March 8, 2026, while driving on a 6-lane, busy highway at 45 mph. The condition involves the vehicle unexpectedly shutting down, rendering the acceleration pedal useless and causing the car to glide to a complete stop in traffic, creating a significant safety concern and rendering the vehicle unreliable for normal use. The vehicle has been at the Chevrolet dealership since March 8 2026 with them unable to replicate the issue. There were no warning lamps, messages, or other symptoms of the problem before the failure. I called OnStar both times it happened immediately after the incident, with neither time resulting in any negative results on the report.
The engine failed while driving on the highway on two separate occasions due a fuel pump issue. The first time it happened, it was just reduced power (could only drive maybe 40 miles an hour). I brought it to the dealership and they said that General Motors told them it needs a software update which they completed. However the second time it happened (4 months later) it was full engine shutdown in the left lane on a 65mph highway with my family (including my toddler) in the car. The first time it happened we were able to make it home by driving with the hazard lights on very slowly. But the second time we were doing the 65 mph speed limit in the left lane on a 3 lane highway. To avoid causing a pile up of cars or a deadly accident, we had to use the momentum of the speed we were going to try to safely drift across three lanes of congested traffic just to make it safely to the shoulder. We were then stuck on the side of the highway in the sun on an 80 degree day with a car with no power. I had to remove my two year old from the car so he didn't get heat exhaustion and stand on the side of the highway holding him in the little bit of shade we could find. The car then had to be towed back to my dealership over an hour away because it would not even turn on. The dealership was not able to replicate the issue the first time it happened, but did the software update that the manufacturer recommended. To my knowledge its only been inspected by the dealership. The only warning signs/messages/lights were the ones happening as the engine was failing/shutting down. There was no advanced warning. This care is less than two years old and its a leased vehicle from the dealership down repairs, I work from home there are less than 20k miles on i, this is not neglect on my part or over usage in anyway of the vehicle.
The engine failed while driving on the highway on two separate occasions due a fuel pump issue. The first time it happened, it was just reduced power (could only drive maybe 40 miles an hour). I brought it to the dealership and they said that General Motors told them it needs a software update which they completed. However the second time it happened (4 months later) it was full engine shutdown in the left lane on a 65mph highway with my family (including my toddler) in the car. The first time it happened we were able to make it home by driving with the hazard lights on very slowly. But the second time we were doing the 65 mph speed limit in the left lane on a 3 lane highway. To avoid causing a pile up of cars or a deadly accident, we had to use the momentum of the speed we were going to try to safely drift across three lanes of congested traffic just to make it safely to the shoulder. We were then stuck on the side of the highway in the sun on an 80 degree day with a car with no power. I had to remove my two year old from the car so he didn't get heat exhaustion and stand on the side of the highway holding him in the little bit of shade we could find. The car then had to be towed back to my dealership over an hour away because it would not even turn on. The dealership was not able to replicate the issue the first time it happened, but did the software update that the manufacturer recommended. To my knowledge its only been inspected by the dealership. The only warning signs/messages/lights were the ones happening as the engine was failing/shutting down. There was no advanced warning. This care is less than two years old and its a leased vehicle from the dealership down repairs, I work from home there are less than 20k miles on i, this is not neglect on my part or over usage in anyway of the vehicle.
I was on a road trip and halfway through my check engine light came on and notified me that engine power was reduced while on a 70mph highway. My car the slowed itself down to not exceed 45 then 25mph. I was in a remote area and very far away from a Chevy dealership. I was forced to drive for a long distance to make it to a Chevy dealership that was willing to work with me. Come to find out my fuel pump failed and the car is only 2 years old with only 58,000 miles. This same issue happened a few months ago and I was told by my dealership that it was just update codes required by Chevy that did not update correctly. I’ve had several other issues like this and have been told it’s because the new cars are “basically giant computers”. This car also got a new battery after one year because they stated a faulty or crappy manufacturer battery they put it went bad. My local dealership then tried to charge me for it until I reminded them of my warranty. I take my car for regular oil changes under the 6,000 miles to keep my Warranty Forever. I was terrified driving on highway roads when my car wouldn’t exceed the required speed limit causing other motorists to navigate around me all because I needed to make it to a Chevy dealership willing to work with me.
I was on a road trip and halfway through my check engine light came on and notified me that engine power was reduced while on a 70mph highway. My car the slowed itself down to not exceed 45 then 25mph. I was in a remote area and very far away from a Chevy dealership. I was forced to drive for a long distance to make it to a Chevy dealership that was willing to work with me. Come to find out my fuel pump failed and the car is only 2 years old with only 58,000 miles. This same issue happened a few months ago and I was told by my dealership that it was just update codes required by Chevy that did not update correctly. I’ve had several other issues like this and have been told it’s because the new cars are “basically giant computers”. This car also got a new battery after one year because they stated a faulty or crappy manufacturer battery they put it went bad. My local dealership then tried to charge me for it until I reminded them of my warranty. I take my car for regular oil changes under the 6,000 miles to keep my Warranty Forever. I was terrified driving on highway roads when my car wouldn’t exceed the required speed limit causing other motorists to navigate around me all because I needed to make it to a Chevy dealership willing to work with me.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle experienced phantom braking and abruptly stopped on three occasions. The contact stated that the failure had occurred while driving approximately 60-70 MPH on the highway, while driving and approaching a stoplight approximately 300 ft. away. The failure also occurred while driving from a complete stop. The manufacturer was notified of the failure and attempted to diagnose the vehicle through the OnStar App, but no diagnostic trouble codes were found. The manufacturer contacted the dealer to schedule a service appointment. The vehicle was not diagnosed or repaired. The failure mileage was approximately 9,500.
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle experienced phantom braking and abruptly stopped on three occasions. The contact stated that the failure had occurred while driving approximately 60-70 MPH on the highway, while driving and approaching a stoplight approximately 300 ft. away. The failure also occurred while driving from a complete stop. The manufacturer was notified of the failure and attempted to diagnose the vehicle through the OnStar App, but no diagnostic trouble codes were found. The manufacturer contacted the dealer to schedule a service appointment. The vehicle was not diagnosed or repaired. The failure mileage was approximately 9,500.
While the vehicle was in park and still running it started sputtering and idling erratically and the engine shut off. While trying to restart, the car was having a hard time starting, eventually starting with the same problem. While driving, the car was sputtering, had reduced engine power, and felt like it was going to shut down. The check engine light was on the entire duration of the incident. This has been a recurring intermittent problem that first occurred approximately three months ago. Car has been to the dealer before but the problem didn’t occur and they were unable to diagnose the issue. When taking the car to the dealership on 09 March, the dealer confirmed the problem and said it was a faulty fuel pump that will cost over $800 to repair. After a brief internet search, I found safety bulletin NS2450160 that includes 2023-2024 Chevy Equinox vehicles for this exact problem but it doesn’t include my VIN.
While the vehicle was in park and still running it started sputtering and idling erratically and the engine shut off. While trying to restart, the car was having a hard time starting, eventually starting with the same problem. While driving, the car was sputtering, had reduced engine power, and felt like it was going to shut down. The check engine light was on the entire duration of the incident. This has been a recurring intermittent problem that first occurred approximately three months ago. Car has been to the dealer before but the problem didn’t occur and they were unable to diagnose the issue. When taking the car to the dealership on 09 March, the dealer confirmed the problem and said it was a faulty fuel pump that will cost over $800 to repair. After a brief internet search, I found safety bulletin NS2450160 that includes 2023-2024 Chevy Equinox vehicles for this exact problem but it doesn’t include my VIN.
September 2025, January 2026 and March 2026 on the freeway heading into the caldecut tunnel and the car jerked check engine light came on and the engine went into reduced engine power. All three times the car had to be towed into the dealership, all three times the fuel pump has been replaced. This is a 2024 Equinox. Anyone living in the bay area knows what the traffic is like, my son could have been killed any of these times due to faulty parts being replaced into a new vehicle. Contacted GM and they refuse to buy it back. I see there is a class action suit for faulty fuel pumps but they seem to keep replacing the same faulty parts.
September 2025, January 2026 and March 2026 on the freeway heading into the caldecut tunnel and the car jerked check engine light came on and the engine went into reduced engine power. All three times the car had to be towed into the dealership, all three times the fuel pump has been replaced. This is a 2024 Equinox. Anyone living in the bay area knows what the traffic is like, my son could have been killed any of these times due to faulty parts being replaced into a new vehicle. Contacted GM and they refuse to buy it back. I see there is a class action suit for faulty fuel pumps but they seem to keep replacing the same faulty parts.
The component that malfunctioned is the recall for the pedestrian safety audible sound. It available for inspection upon request. The safety of others was put at risk because the sound does not turn off at the required 18.6 mph and instead turns off at 24 mph, that may exceed community exposure requirements. The problem been confirmed by General Motors. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared after the required recall was fixed.
The component that malfunctioned is the recall for the pedestrian safety audible sound. It available for inspection upon request. The safety of others was put at risk because the sound does not turn off at the required 18.6 mph and instead turns off at 24 mph, that may exceed community exposure requirements. The problem been confirmed by General Motors. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared after the required recall was fixed.
My 2024 Chevy Equinox went into limp mode on 2-15-26 and gave me engine codes P228C and P0089. I encountered limp mode once before this date but no check engine light went on. It lost acceleration while driving. I took it to Henna Chevrolet in Austin, TX and they told me that I am outside of the warranty window even though the vehicle has less than 60K miles. They told me that it would have been under the basic 36,000 mile warranty.
My 2024 Chevy Equinox went into limp mode on 2-15-26 and gave me engine codes P228C and P0089. I encountered limp mode once before this date but no check engine light went on. It lost acceleration while driving. I took it to Henna Chevrolet in Austin, TX and they told me that I am outside of the warranty window even though the vehicle has less than 60K miles. They told me that it would have been under the basic 36,000 mile warranty.
Showing top 50 of 161 complaints (sorted by severity, most recent first). Full records available via NHTSA ODI search.
What Owners Are Saying
"#10· Jun 22, 2024 4 miles per kWh with the air conditioning on and some highway driving is pretty good for a vehicle of this size and weight. At that average, you’ll beat GM’s estimate on range. #51· Aug 17, 2024 pretty much my experience too- 4 miles per kWh under 75 mph with air conditioning on. For being a very large and heavy vehicle it gets almost/better than the Bolt. Seldom worry about range anymore. #11· Jun 22, 2024 #14· Jun 23, 2024 I charged it back to 80% and I am on track right now to get 280 miles, which is about 20 miles more than I could get in my Bolt at 100%"
"#19· Jun 24, 2024 The Equinox EV's battery is actually 88.8 KWh. This is based on the cell capacity and the number of modules in the vehicle. GM only allows us to access 85 KWh. A full charge (0 - 85 KWh) will take 93.5 to 97.8 KWh, based on actual heat losses. #22· Jun 25, 2024 I haven't really added many miles to mine to make a definite determination, but it charges to 289 for 80% and 324 for 100% consistently, with the 21" wheels. I think this is one of Chevrolet's best builds. #23· Jun 25, 2024 #25· Jun 25, 2024"
"A former Tesla Model Y owner reviewed a 2024 Equinox EV after about one month and 700 miles, calling it a solid daily commuter with good build quality, comfort, and size."
"Chevy Equinox EV General Discussion Forum Steverino Jun 24, 2024 Equinox EV Helmholtz Resonance (open window thumping sound)") If you haven't been driving a car with aerodynamics and door/window seals designed to reduce exterior wind noise inside the cabin and increase mileage, then you may be unpleasantly surprised if you open your Equinox EV's drivers window at highway speeds. You'll likely experience and be assaulted... 162.6KEric1704 replied Jul 1, 2024"
"0-60 in 7.7 seconds on the FWD $50k 3RS model, that’s gotta be about the slowest new EV you can buy. Less room inside than any of the competition. No CarPlay. 260 mile range @ 75 mph is pretty good though."
"Is the Chevrolet Equinox EV 'designed from the ground up' to be an EV or is it a gas Equinox with an EV drivetrain? I've seen a lot of reviews of the Equinox EV and cannot really tell if it was designed to be an EV. Some say yes, some don't say. None mention a frunk or a flat rear floor. I had a chance to look under the hood of a 2024 Equinox EV and it looks suspiciously like a gas engine compartment with the front electric motor dropped in. Nobody in my area has a 2025 that I can check. I'm concerned about EVs that are mere adaptions of gas vehicles. I drove a Hyundai Kona EV a few years ago and it was obvious that many artifacts of the ice drivetrain were present, e.g. the missing gasoline fill tube takes up room in the back as does the non-existent muffler, no frunk and a hump under the rear seat. **Edit: here's what I learned. Thanks all!** * The fact that the ice and EV models share the Equinox name is inconsequential. The Equinox EV is a ground up EV design based on the Ultium platform. * The rather large empty space I observed under the hood in front of the drive motor/inverter, roughly 0.25m or so all the way down, on a 2024 Equinox EV is not space that an ice engine radiator would go. * If you Google for information for Ultium (as some commenters helpfully suggested) the headlines say that GM is dropping it. Drilling into it: GM is not dropping Ultium just changing the name. Now, GM refers to it as the BEV3 platform. * The speed for DC charging tops out at 150kW, which to me is slow for something designed in this decade. Let's see, is that it? O"
"#62· Dec 14, 2024 > EaglesPDX said: > > Does the Equinox have an "Estimated Range" based on current driving conditions? > > > Click to expand... No, it's based on the last few days driving, EaglesPDX. There's nothing that says "it's snowing out, adjust the range" or "the HVAC has been turned up to 85°F, adjust the range". So if you are like some and drive 45 mph and under almost all the time and then one day hit the highway at 90 MPH, no, it's not going to look at that and drop your mile range estimate. What you will see is your battery SoC dropping faster than you normally experience as a result of using more electricity to move or heat the car. You'll get less miles than you expected when you started out. - Arial - Book Antiqua - Courier New - Georgia - Tahoma - Times New Roman - Trebuchet MS - Verdana Post Reply Chevy Equinox EV General Discussion Forum 82 May 13, 2023"
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